[{"data":1,"prerenderedAt":-1},["ShallowReactive",2],{"detail-sidebar-cat-1-en-105":3,"doc-seo-167776-105":53,"doc-detail-167776-en":126},{"code":4,"msg":5,"data":6},0,"success",[7,14,19,24,29,34,39,44,49],{"id":8,"doc_module":9,"doc_module_name":10,"category_name":11,"show_sort_weight":12,"slug":13},11,1,"Template","Presentations",90,"presentations",{"id":15,"doc_module":9,"doc_module_name":10,"category_name":16,"show_sort_weight":17,"slug":18},12,"Resumes",80,"resumes",{"id":20,"doc_module":9,"doc_module_name":10,"category_name":21,"show_sort_weight":22,"slug":23},14,"Invoices",70,"invoices",{"id":25,"doc_module":9,"doc_module_name":10,"category_name":26,"show_sort_weight":27,"slug":28},15,"Posters",60,"posters",{"id":30,"doc_module":9,"doc_module_name":10,"category_name":31,"show_sort_weight":32,"slug":33},16,"Social Media",50,"social-media",{"id":35,"doc_module":9,"doc_module_name":10,"category_name":36,"show_sort_weight":37,"slug":38},17,"Forms",40,"forms",{"id":40,"doc_module":9,"doc_module_name":10,"category_name":41,"show_sort_weight":42,"slug":43},18,"Letters",30,"letters",{"id":45,"doc_module":9,"doc_module_name":10,"category_name":46,"show_sort_weight":47,"slug":48},21,"Paper Templates",5,"papers-templates",{"id":50,"doc_module":9,"doc_module_name":10,"category_name":51,"show_sort_weight":4,"slug":52},158,"General","general-158",{"code":4,"msg":54,"data":55},"ok",{"site_id":56,"language":57,"slug":58,"title":59,"keywords":60,"description":61,"schema_data":62,"social_meta":119,"head_meta":121,"extra_data":123,"updated_unix":125},105,"en","carer-support-fund-overview","Carer Support Fund overview","","Mental Health Carer Support Fund (CSF) guidelines outline how financial assistance supports carers caring for people receiving services from Victoria’s public area mental health services (AMHS). The CSF aims to reduce caring-related costs and strengthen carers’ health and wellbeing. The document sets governance responsibilities across AMHS, Tandem as the central administrator, the Independent CSF Advisory Group, and the Department of Health and Human Services, including roles for assessment, approvals, expenditure monitoring, voucher distribution records, and appeal pathways.",{"@graph":63,"@context":118},[64,80,101],{"@type":65,"itemListElement":66},"BreadcrumbList",[67,71,74,77],{"item":68,"name":69,"@type":70,"position":9},"https://docshare.wps.com","Home","ListItem",{"item":72,"name":10,"@type":70,"position":73},"https://docshare.wps.com/template/",2,{"item":75,"name":51,"@type":70,"position":76},"https://docshare.wps.com/template/general/",3,{"item":78,"name":59,"@type":70,"position":79},"https://docshare.wps.com/template/carer-support-fund-overview/167776/",4,{"url":78,"name":59,"@type":81,"image":82,"author":87,"headline":59,"publisher":90,"fileFormat":93,"inLanguage":57,"description":61,"dateModified":94,"datePublished":95,"encodingFormat":93,"isAccessibleForFree":96,"interactionStatistic":97},"DigitalDocument",{"url":83,"@type":84,"width":85,"height":86},"https://docshare.wps.com/thumbnails/carer-support-fund-overview/167776.png","ImageObject",442,249,{"name":88,"@type":89},"Oliver Hayes","Person",{"url":68,"name":91,"@type":92},"DocShare","Organization","application/vnd.openxmlformats-officedocument.wordprocessingml.document","2026-09-27","2026-08-31",true,{"@type":98,"interactionType":99,"userInteractionCount":76},"InteractionCounter",{"@type":100},"ViewAction",{"@type":102,"mainEntity":103},"FAQPage",[104,110,114],{"name":105,"@type":106,"acceptedAnswer":107},"What is the purpose of the Mental Health Carer Support Fund (CSF)?","Question",{"text":108,"@type":109},"The CSF aims to help carers in their caring role by reducing costs associated with caring and supporting carers’ own health and wellbeing.","Answer",{"name":111,"@type":106,"acceptedAnswer":112},"Which organizations participate in CSF governance and what are their roles?",{"text":113,"@type":109},"Carer support is delivered through a governance structure involving AMHS (local administrators), Tandem (central administrator), the Independent CSF Advisory Group, and the Department of Health and Human Services. AMHS manages local processes, while Tandem administers and distributes support centrally.",{"name":115,"@type":106,"acceptedAnswer":116},"Who can access the fund and how are applications assessed?",{"text":117,"@type":109},"Access is limited to eligible beneficiaries, while ineligible applicants are excluded and priority applications receive additional consideration. Requests are assessed under the CSF procedures, including caps, exclusions, and defined steps for processing applications and vouchers.","https://schema.org",{"og:url":78,"og:type":120,"og:title":59,"og:site_name":91,"og:description":61},"article",{"robots":122,"canonical":78},"index,follow",{"doc_id":124,"site_id":56},167776,1790504667,{"code":4,"msg":5,"data":127},{"doc_id":124,"user_id":128,"nickname":88,"user_avatar":129,"doc_module":9,"category_id":50,"category_name":51,"doc_title":59,"doc_description":61,"doc_content":130,"file_id":131,"file_url":132,"file_type":133,"file_size":134,"view_count":47,"is_deleted":4,"is_public":9,"is_downloadable":9,"audit_status":9,"page_count":135,"language":136,"language_code":57,"site_id":56,"html_lang":57,"table_of_contents":137,"faqs":138,"seo_title":139,"seo_description":61,"update_tm":140,"read_time":141},687207020761,"https://ap-avatar.wpscdn.com/davatar_155a257f0dc6eb9ab79c44ca47cae57d","Mental Health Carer Support Fund guidelines\nJuly 2020\nTo receive this publication in an accessible format \u0013 HYPERLINK \"mailto:lived-experience-engagement-team@dhhs.vic.gov.au\" \u0014email Lived Experience Engagement\u0015 \u003Clived-experience-engagement-team@dhhs.vic.gov.au>.\nAuthorised and published by the Victorian Government, 1 Treasury Place, Melbourne.\n© State of Victoria, Australia, Department of Health and Human Services, July 2020.\nISBN 9780731173020 (online/PDF/Word). First issued August 2017. Reissued July 2020\nAvailable on \u0013 HYPERLINK \"https://www2.health.vic.gov.au/mental-health/working-with-consumers-and-carers/financial-support-consumers-carers\" \u0014health.vic – Consumer and carer financial support\u0015 \u003Chttps://www2.health.vic.gov.au/mental-health/working-with-consumers-and-carers/financial-support-consumers-carers>\n(2008776 – figures)\n\u000f\nContents\n\u0013 TOC \\h \\z \\t \"Heading 1,1,Heading 2,2\" \u0014\u0013 HYPERLINK \\l \"_Toc51943044\" \u0014Carer Support Fund overview\t\u0013 PAGEREF _Toc51943044 \\h \u00145\u0015\u0015\n\u0013 HYPERLINK \\l \"_Toc51943045\" \u0014Aim\t\u0013 PAGEREF _Toc51943045 \\h \u00145\u0015\u0015\n\u0013 HYPERLINK \\l \"_Toc51943046\" \u0014Objective\t\u0013 PAGEREF _Toc51943046 \\h \u00145\u0015\u0015\n\u0013 HYPERLINK \\l \"_Toc51943047\" \u0014Governance\t\u0013 PAGEREF _Toc51943047 \\h \u00145\u0015\u0015\n\u0013 HYPERLINK \\l \"_Toc51943048\" \u0014Roles and responsibilities\t\u0013 PAGEREF _Toc51943048 \\h \u00146\u0015\u0015\n\u0013 HYPERLINK \\l \"_Toc51943049\" \u0014Independent advisory group terms of reference\t\u0013 PAGEREF _Toc51943049 \\h \u00148\u0015\u0015\n\u0013 HYPERLINK \\l \"_Toc51943050\" \u0014Meeting specifics\t\u0013 PAGEREF _Toc51943050 \\h \u00148\u0015\u0015\n\u0013 HYPERLINK \\l \"_Toc51943051\" \u0014Who can access the fund?\t\u0013 PAGEREF _Toc51943051 \\h \u001411\u0015\u0015\n\u0013 HYPERLINK \\l \"_Toc51943052\" \u0014Eligible beneficiaries\t\u0013 PAGEREF _Toc51943052 \\h \u001411\u0015\u0015\n\u0013 HYPERLINK \\l \"_Toc51943053\" \u0014Ineligible applicants\t\u0013 PAGEREF _Toc51943053 \\h \u001411\u0015\u0015\n\u0013 HYPERLINK \\l \"_Toc51943054\" \u0014Priority applications\t\u0013 PAGEREF _Toc51943054 \\h \u001411\u0015\u0015\n\u0013 HYPERLINK \\l \"_Toc51943055\" \u0014Other funding sources, concessions and benefits\t\u0013 PAGEREF _Toc51943055 \\h \u001412\u0015\u0015\n\u0013 HYPERLINK \\l \"_Toc51943056\" \u0014Expenses covered under the fund\t\u0013 PAGEREF _Toc51943056 \\h \u001413\u0015\u0015\n\u0013 HYPERLINK \\l \"_Toc51943057\" \u0014Exclusions\t\u0013 PAGEREF _Toc51943057 \\h \u001414\u0015\u0015\n\u0013 HYPERLINK \\l \"_Toc51943058\" \u0014Assessing requests\t\u0013 PAGEREF _Toc51943058 \\h \u001414\u0015\u0015\n\u0013 HYPERLINK \\l \"_Toc51943059\" \u0014Payment caps\t\u0013 PAGEREF _Toc51943059 \\h \u001415\u0015\u0015\n\u0013 HYPERLINK \\l \"_Toc51943060\" \u0014Carer applications\t\u0013 PAGEREF _Toc51943060 \\h \u001415\u0015\u0015\n\u0013 HYPERLINK \\l \"_Toc51943061\" \u0014Caps on voucher applications\t\u0013 PAGEREF _Toc51943061 \\h \u001415\u0015\u0015\n\u0013 HYPERLINK \\l \"_Toc51943062\" \u0014Voucher policy\t\u0013 PAGEREF _Toc51943062 \\h \u001416\u0015\u0015\n\u0013 HYPERLINK \\l \"_Toc51943063\" \u0014Voucher applications\t\u0013 PAGEREF _Toc51943063 \\h \u001416\u0015\u0015\n\u0013 HYPERLINK \\l \"_Toc51943064\" \u0014Voucher distribution to carers\t\u0013 PAGEREF _Toc51943064 \\h \u001416\u0015\u0015\n\u0013 HYPERLINK \\l \"_Toc51943065\" \u0014Voucher reporting\t\u0013 PAGEREF _Toc51943065 \\h \u001416\u0015\u0015\n\u0013 HYPERLINK \\l \"_Toc51943066\" \u0014AMHS procedures for processing applications\t\u0013 PAGEREF _Toc51943066 \\h \u001418\u0015\u0015\n\u0013 HYPERLINK \\l \"_Toc51943067\" \u0014Tandem procedures for processing applications\t\u0013 PAGEREF _Toc51943067 \\h \u001418\u0015\u0015\n\u0013 HYPERLINK \\l \"_Toc51943068\" \u0014Overspend and underspend policy\t\u0013 PAGEREF _Toc51943068 \\h \u001420\u0015\u0015\n\u0013 HYPERLINK \\l \"_Toc51943069\" \u0014Complaints policy\t\u0013 PAGEREF _Toc51943069 \\h \u001421\u0015\u0015\n\u0013 HYPERLINK \\l \"_Toc51943070\" \u0014Appendix 1: Voucher distribution record template\t\u0013 PAGEREF _Toc51943070 \\h \u001422\u0015\u0015\n\u0013 HYPERLINK \\l \"_Toc51943071\" \u0014Appendix 2: Voucher accountability guide\t\u0013 PAGEREF _Toc51943071 \\h \u001423\u0015\u0015\n\u0013 HYPERLINK \\l \"_Toc51943072\" \u0014Appendix 3: Transcript of Figure 3\t\u0013 PAGEREF _Toc51943072 \\h \u001424\u0015\u0015\n\u0013 HYPERLINK \\l \"_Toc51943073\" \u0014Required governance arrangements for AMHS (local CSF administrator)\t\u0013 PAGEREF _Toc51943073 \\h \u001424\u0015\u0015\n\u0015\n\u000f\nCarer Support Fund overview\nAim\nThe aim of the Mental Health Carer Support Fund (CSF) is to help carers in their role of caring for a person who is receiving services from a public area mental health service (AMHS) in Victoria.\nObjective\nThe CSF will assist carers by providing financial support to:\nreduce the costs associated with the caring role\nsupport the carer’s own health and wellbein","cbCaiu8trsFJB936","https://ap.wps.com/l/cbCaiu8trsFJB936","docx",796400,24,"English","# Carer Support Fund overview\n## Aim\n## Objective\n## Governance\n## Roles and responsibilities\n## Independent advisory group terms of reference\n## Meeting specifics\n## Who can access the fund?\n## Eligible beneficiaries\n## Ineligible applicants\n## Priority applications\n## Other funding sources, concessions and benefits\n## Expenses covered under the fund\n## Exclusions\n## Assessing requests\n## Payment caps\n## Carer applications\n## Caps on voucher applications\n## Voucher policy\n## Voucher applications\n## Voucher distribution to carers\n## Voucher reporting\n## AMHS procedures for processing applications\n## Tandem procedures for processing applications\n## Overspend and underspend policy\n## Complaints policy\n## Appendix 1: Voucher distribution record template\n## Appendix 2: Voucher accountability guide\n## Appendix 3: Transcript of Figure 3\n## Required governance arrangements for AMHS (local CSF administrator)","[{\"question\":\"What is the purpose of the Mental Health Carer Support Fund (CSF)?\",\"answer\":\"The CSF aims to help carers in their caring role by reducing costs associated with caring and supporting carers’ own health and wellbeing.\"},{\"question\":\"Which organizations participate in CSF governance and what are their roles?\",\"answer\":\"Carer support is delivered through a governance structure involving AMHS (local administrators), Tandem (central administrator), the Independent CSF Advisory Group, and the Department of Health and Human Services. AMHS manages local processes, while Tandem administers and distributes support centrally.\"},{\"question\":\"Who can access the fund and how are applications assessed?\",\"answer\":\"Access is limited to eligible beneficiaries, while ineligible applicants are excluded and priority applications receive additional consideration. Requests are assessed under the CSF procedures, including caps, exclusions, and defined steps for processing applications and vouchers.\"}]","Carer Support Fund overview | DOCX",1788219221,8]