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It explains the intent, key legal and financial concepts used in the agreement, and emphasizes understanding the arrangements before signing. The contract covers Quantum Care’s not-for-profit status, visiting recommendations, assessment and moving-in procedures, care plan categories and review cadence, a six-week trial period, cancellation rights within 14 days, and deposit rules including holding, use, deductions, and dispute routes.",{"@graph":63,"@context":123},[64,80,102],{"@type":65,"itemListElement":66},"BreadcrumbList",[67,71,74,77],{"item":68,"name":69,"@type":70,"position":9},"https://docshare.wps.com","Home","ListItem",{"item":72,"name":10,"@type":70,"position":73},"https://docshare.wps.com/template/",2,{"item":75,"name":36,"@type":70,"position":76},"https://docshare.wps.com/template/forms/",3,{"item":78,"name":59,"@type":70,"position":79},"https://docshare.wps.com/template/care-home-contract-quantum-care-terms-and-conditions/282929/",4,{"url":78,"name":59,"@type":81,"image":82,"author":87,"headline":59,"publisher":90,"fileFormat":93,"inLanguage":57,"description":61,"dateModified":94,"datePublished":95,"encodingFormat":93,"isAccessibleForFree":96,"interactionStatistic":97},"DigitalDocument",{"url":83,"@type":84,"width":85,"height":86},"https://docshare.wps.com/thumbnails/care-home-contract-quantum-care-terms-and-conditions/282929.png","ImageObject",442,249,{"name":88,"@type":89},"Mabel","Person",{"url":68,"name":91,"@type":92},"DocShare","Organization","application/pdf","2026-10-23","2026-09-16",true,{"@type":98,"interactionType":99,"userInteractionCount":101},"InteractionCounter",{"@type":100},"ViewAction",10,{"@type":103,"mainEntity":104},"FAQPage",[105,111,115,119],{"name":106,"@type":107,"acceptedAnswer":108},"Who is Quantum Care and how is any surplus used?","Question",{"text":109,"@type":110},"Quantum Care is a not-for-profit organisation. Any surplus is re-invested into the organisation for the benefit of residents.","Answer",{"name":112,"@type":107,"acceptedAnswer":113},"What happens during the assessment and moving-in process?",{"text":114,"@type":110},"A full financial assessment confirms ability to pay Fees for at least 12 months, reviewed every 12 months. A Care Plan is prepared on admission, reviewed at least every 12 months, and amended as necessary.",{"name":116,"@type":107,"acceptedAnswer":117},"What are the key cancellation and trial period rights?",{"text":118,"@type":110},"The first 6 weeks are a trial period with a formal review before ending in permanent residence or termination with at least 7 days’ notice. 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Our passion is the provision of excellent care for older people and our aim is that you should feel completely “at home”with us. Some of the provisions in this Contract may seem cold and business-like and not consistent with our philosophy. However, we believe that it is important that you understand the financial and legal side of the arrangements, so we have clearly detailed these.  \nPlease read it carefully before signing it because it contains very important information. You may also want to take advice from your next of kin, a close relative, friend, legal adviser or Representative, before signing the Private Payer Agreement and taking up accommodation in the Home.  \nQuantum Care is a not-for-profit organisation. This means that any surplus that Quantum Care generates is re-invested back into the company for the benefit of our residents. Quantum Care’s aim is to provide high quality residential and other care services for older people, and our Homes are registered with the Care Quality Commission.  \nBefore moving to a Quantum Care Home, we recommend that you visit the Home to meet staff and residents, and so that we can address any queries that you may have. You are welcome to bring a relative or friend and may like to stay for a meal with us.  \nCare Home Contract 1  \nTerms and Conditions  \nIn this Contract we use an initial capital letter for some words. When we do so it is  \nbecause the word has a particular meaning in the Contract as follows:  \n“Contract” means these terms and conditions, the Key Information Guide,  \nthe Private Payer Agreement and any variation to them;  \n“Contribution” means that part of the Fees which you are assessed by  \nthe Local Authority as being responsible for paying from  \nyour own resources;  \n“Deposit” means a refundable sum, equal to 4 weeks’ Fees payable  \nin advance of moving into the Home as set out in clauses  \n5 –8 below;  \n“Fees” are the sums charged to you by Quantum Care for the Services;  \n“Guarantor” means a person (often a relative or friend) who has accepted  \npersonal liability for payment of the Fees under this Contract;  \n“Home” means the Quantum Care Home in which you will be / are living  \nunder this Contract;  \n“Representative” has the meaning set out in clauses 22-25 following “Attorneys,  \nDeputies and Representatives;  \n“Services” are the services described in clauses 9–17 following  \n“Your Room and the Services”;  \n“we”,“us”, or “our” means or refers to Quantum Care, a Community Benefit Society with registered number 27608R and registered address  \n4 Silver Court, Watchmead, Welwyn Garden City, Herts AL7 1TS.  \n2 Care Home Contract  \nAssessment, Moving In  \nand Trial Period  \n1. Before moving in, we will conduct a full financial assessment to confirm you are able to pay the Fees for at least 12 months and this will be reviewed every 12 months. At any point where you are unable to pay the Fees in full, we may request for you to enter into an arrangement with a Guarantor who will take personal responsibility for meeting the financial obligations under this Contract.  \n2. On your admission to the Home a Care Plan will be prepared and agreed with you. The Care Plan will be reviewed at least every 12 months and amended as necessary throughout your stay with us. There are three categories of care – Residential Care, Dementia Care and Nursing Care (each of which are typically divided into three levels: Low, Medium and High). The Care Plan will record the category and level of care which we have assessed as being appropriate for you on your admission. This can also be found in the Private Payer Agreement attached to this Contract.  \n3. The first 6 weeks of your stay is a trial period to ensure that you are happy with your decision and we can confirm that the Home is the best place to meet your needs. Before the end of the 6 week","cbCaimgnsgzruvvY","https://ap.wps.com/l/cbCaimgnsgzruvvY","pdf",316456,24,"English","# Introduction\n# Terms and Conditions\n## Assessment, Moving In and Trial Period\n## Deposit\n## Your Room and the Services","[{\"question\":\"Who is Quantum Care and how is any surplus used?\",\"answer\":\"Quantum Care is a not-for-profit organisation. Any surplus is re-invested into the organisation for the benefit of residents.\"},{\"question\":\"What happens during the assessment and moving-in process?\",\"answer\":\"A full financial assessment confirms ability to pay Fees for at least 12 months, reviewed every 12 months. A Care Plan is prepared on admission, reviewed at least every 12 months, and amended as necessary.\"},{\"question\":\"What are the key cancellation and trial period rights?\",\"answer\":\"The first 6 weeks are a trial period with a formal review before ending in permanent residence or termination with at least 7 days’ notice. You can cancel immediately within the first 14 days and pay Fees only up to the day you vacate your room.\"},{\"question\":\"How is the deposit handled and what can be deducted from it?\",\"answer\":\"A refundable deposit equal to 4 weeks’ Fees is held separately and does not accrue interest. On termination, sums owing and costs for restoring the room beyond fair wear and tear may be deducted, with the remainder returned within 28 days and deductions detailed in the final invoice.\"}]","Care Home Contract - Quantum Care - Terms and Conditions | PDF",1789585333,8]