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In accordance with the provisions of this agreement, the Company shall lend the rented car (hereinafter referred to as \"rental car\") to the borrower and the borrower shall be able to borrow. Matters that are not stipulated in this agreement shall be in accordance with the law of Article 36, laws or ordinary practices.  \n2. We may respond to special provisions to the extent that it does not contravene the purpose, regulations, administrative orders and general customs of this agreement and bylaws. In case of special agreement, the special contract shall take precedence over the contract.  \nChapter 2 Booking  \nArticle 2 (Application for Reservation)  \n1. In borrowing rent-a-car, the borrower agrees to the terms of service and the schedule separately prescribed and separately prescribes the vehicle class, the borrowing start date and time, the borrowing place, the borrowing period, the returning place, the driver, the child seat etc. It is possible to apply for reservation with the need for goods and other borrowing conditions (hereinafter referred to as \"borrowing conditions\") clearly stated.  \n2. As a general rule, we respond to reservations within the range of rent-a-car owned by our company when there is a reservation application from the borrower. In this case, the Renter shall pay the reservation application fee specified separately, unless we specifically acknowledge it.  \nArticle 3 (Change in Reservation)  \nWhen intending to change the terms of borrowing under paragraph 1 of the preceding article, the Renter shall receive approval from the Company in advance.  \nArticle 4 (Rescission of reservation etc.)  \n1. The Renter can cancel the reservation by the method specified separately.  \n2. If the borrower does not undertake procedures to conclude a rental car lending contract (referred to as \"rental contract\") even after an hour's elapse of the reserved borrowing start time due to circumstances of the borrower, The reservation shall be canceled.  \n3. In the case of the preceding two paragraphs, the Renter shall pay the cancellation feeto the Company in accordance with another provision, and when there is payment of this reservation cancellation fee, the Company shall notify the Renter and it shall be refunded.  \n4. According to the circumstances of our company, when reservation is canceled, or when the contract of negotiations is not concluded, we will refund the reservation deposit already received and pay penalty according to another decision.  \n5. Reservation shall be canceled if a lending contract has not been concluded due to accidents, theft, repayment, recall, natural disaster or other reasons not attributable to the borrower or the Company. In this case, we will refund the reservation application fee already received.  \nArticle 5 (Alternative Car Hire)  \n1. When we can not lend a rent-a-car of a car class chosen by the borrower,we can offer to rent a car of a different car class (as \"alternative car rental car\") .  \n2. When the Renter accepts the offer under the preceding paragraph, we will lend an alternative car rental with the same borrowing conditions as at the time of reservation, except for the car class. In addition, when the rental fee of the substitute car is lower than the rental fee of the reserved car class, it is based on the rental fee of the car class of the substitute rental car.  \n3. The Renter may refuse to apply for rental of the substitute rental car set forth in paragraph 1 and cancel the reservation.  \n4. In the case referred to in the preceding paragraph, when the reason of the loan not being made under paragraph 1 is handled as a reason attributable to the Company, it is treated as rescission of the reservation specified in Article 4, paragraph 5, and the Company returns the booked deposit received In addition, we will pay a penalty fee according to separately specified points.  \nArticle 6 (Indemnity)  ","cbCaigcDtidhZXfT","https://ap.wps.com/l/cbCaigcDtidhZXfT","pdf",161498,"English","# Chapter 1 General Provisions\n## Article 1 (Application of Clause)\n# Chapter 2 Booking\n## Article 2 (Application for Reservation)\n## Article 3 (Change in Reservation)\n## Article 4 (Rescission of reservation etc.)\n## Article 5 (Alternative Car Hire)\n## Article 6 (Indemnity)\n## Article 7 (Agency for Reservation Business)\n# Chapter 3 Lending\n## Article 8 (Conclusion of Rental Agreement)","[{\"question\":\"What does Article 1 define regarding the rental car and unaddressed matters?\",\"answer\":\"The company lends the rental car to the borrower under the agreement terms, and matters not stipulated are handled according to the applicable law and general practices.\"},{\"question\":\"How are reservation changes and cancellations handled?\",\"answer\":\"Reservation changes require the company’s prior approval. Reservations can be canceled using the separately specified method, with fee and refund rules depending on timing and circumstances.\"},{\"question\":\"What happens if the company cannot provide the reserved car class?\",\"answer\":\"The company may offer an alternative car class with the same borrowing conditions. The renter may refuse and cancel; refund and potential penalties depend on whether the reason is attributable to the company.\"}]","Car rental Agreement - Chapter 1 General Provisions - Article 1 Application of Clause | PDF",1789578428]