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The position ensures service standards, family-friendly customer experience, and compliance with cleanliness requirements through cleaning schedules and monthly audits. Duties cover food preparation and baking, staff management and training for café team workers and juniors, cash handling and till reconciliation, allergy card maintenance, start/end checks with temperature readings, and regular cleaning plus food date labeling. It also includes stock ordering and deep cleans as needed. Requirements specify relevant café/coffee-shop experience, barista skills, POS and cash handling, food preparation, customer service in fast-paced settings, teamwork under pressure, and knowledge of food hygiene, health and safety, allergens, and basic stock management.",{"@graph":63,"@context":119},[64,80,102],{"@type":65,"itemListElement":66},"BreadcrumbList",[67,71,74,77],{"item":68,"name":69,"@type":70,"position":9},"https://docshare.wps.com","Home","ListItem",{"item":72,"name":10,"@type":70,"position":73},"https://docshare.wps.com/template/",2,{"item":75,"name":41,"@type":70,"position":76},"https://docshare.wps.com/template/letters/",3,{"item":78,"name":59,"@type":70,"position":79},"https://docshare.wps.com/template/cafe-shift-leader-job-description/258369/",4,{"url":78,"name":59,"@type":81,"image":82,"author":87,"headline":59,"publisher":90,"fileFormat":93,"inLanguage":57,"description":61,"dateModified":94,"datePublished":95,"encodingFormat":93,"isAccessibleForFree":96,"interactionStatistic":97},"DigitalDocument",{"url":83,"@type":84,"width":85,"height":86},"https://docshare.wps.com/thumbnails/cafe-shift-leader-job-description/258369.png","ImageObject",442,249,{"name":88,"@type":89},"Noah","Person",{"url":68,"name":91,"@type":92},"DocShare","Organization","application/pdf","2026-10-30","2026-09-13",true,{"@type":98,"interactionType":99,"userInteractionCount":101},"InteractionCounter",{"@type":100},"ViewAction",10,{"@type":103,"mainEntity":104},"FAQPage",[105,111,115],{"name":106,"@type":107,"acceptedAnswer":108},"What is the job purpose of a Café Shift Leader in Café Whirl?","Question",{"text":109,"@type":110},"The Café Shift Leader leads the staff on shift in Café Whirl, ensuring standards are met and customers receive high quality, affordable, family friendly service.","Answer",{"name":112,"@type":107,"acceptedAnswer":113},"What key duties does the role include?",{"text":114,"@type":110},"Duties include food prep and baking, maintaining exceptional cleanliness with cleaning schedules and audits, managing and training café team workers and juniors, cash handling and till reconciliation, providing outstanding customer service, updating allergy cards, and completing start/end checks with temperature readings.",{"name":116,"@type":107,"acceptedAnswer":117},"What experience and knowledge are required or desirable?",{"text":118,"@type":110},"The role prefers prior café/coffee shop/food service experience, barista skills, cash handling and POS operation, customer service in a fast-paced setting, and teamwork under pressure. Knowledge includes food hygiene and safety regulations, allergens and dietary requirements, and basic stock management and waste reduction.","https://schema.org",{"og:url":78,"og:type":121,"og:title":59,"og:site_name":91,"og:description":61},"article",{"robots":123,"canonical":78},"index,follow",{"doc_id":125,"site_id":56},258369,1790174486,{"code":4,"msg":5,"data":128},{"doc_id":125,"user_id":129,"nickname":88,"user_avatar":130,"doc_module":9,"category_id":40,"category_name":41,"doc_title":59,"doc_description":61,"doc_content":131,"file_id":132,"file_url":133,"file_type":134,"file_size":135,"view_count":101,"is_deleted":4,"is_public":9,"is_downloadable":9,"audit_status":9,"page_count":73,"language":136,"language_code":57,"site_id":56,"html_lang":57,"table_of_contents":137,"faqs":138,"seo_title":139,"seo_description":61,"update_tm":140,"read_time":9},8796095462418,"https://ap-avatar.wpscdn.com/avatar/80000253c1241d02b47?x-image-process=image/resize,m_fixed,w_180,h_180&k=1778826106357471780","Café Shift Leader Job Description  \nJob title :  \nCafé Shift Leader  \nDepartment:  \nCafe Whirl  \nResponsible to:  \nCherisse Wilkinson, Creative Services and Events Co-Ordinator Responsible for:  \nCafé Team Workers & Café Juniors Job purpose:  \nTo be the lead staff member on shift in Café Whirl, ensuring all standards are met and customers receive high quality, affordable, family friendly service.  \nMain duties:  \n1)Prep Food including baking, hot and cold dishes.  \n2)Ensuring exceptionally high standards of cleanliness both front and back of house using cleaning schedules and monthly audits to achieve and maintain a five-star rating with the Council Environmental Health Team.  \n3)Undertake management and training for Café Team workers and Café Juniors.  \n4) Able to work under pressure  \n5) Cash handling, float management and till reconciliation  \n6) Outstanding customer service.  \n7) Ensuring all allergy cards are up to date.  \n8) Ensuring all start of shift and end of shift checks are complete including temperature readings.  \n9) Ensure cleaning of ovens, cupboards, machines, and fridges are cleaned on a regular schedule.  \n10) Ensuring all food is within date and stored food is clearly labelled with use by dates clearly marked.  \n11) To be the lead café worker on shift.  \nAdditional duties  \n1)Ordering and collecting additional stock  \n2)Café Deep Clean as required.  \nMain responsibilities:  \nTo ensure the effective smooth running of the café shift. Liaising with the office team to ensure the stock required is communicated in good time for ordering and to make office team aware of additional training that may be needed for team members. To ensure all staff working on shift are meeting their job needs and report any issues.  \nThe Company reserves the right to vary or amend the duties and responsibilities of the post holder at any time according to the needs of the Company’s business.  \nExperience:  \n• Previous experience in a café, coffee shop, or food service environment desirable  \n• Barista experience and preparing a variety of hot and cold drinks desirable  \n• Cash handling and operating a till/POS system  \n• Food preparation, including handling baked goods, sandwiches, or light meals  \n• Customer service experience in a fast-paced setting  \n• Experience working as part of a team in a high-pressure environment  \nKnowledge:  \n• Understanding of food hygiene and safety regulations  \n• Knowledge of different coffee types, brewing methods, and milk frothing techniques desirable.  \n• Familiarity with dietary requirements and allergens (e.g. , gluten-free, dairy-free, vegan options)  \n• Basic understanding of stock management and waste reduction  \n• Health and safety procedures in a hospitality setting  \n• Upselling and customer engagement techniques  \nRate of pay: £12:50 p/h  \nDate: 29th January 2025  \nPrepared by: Juliet Vankay , Deputy Executive Director","cbCaigyUdzPPbick","https://ap.wps.com/l/cbCaigyUdzPPbick","pdf",102164,"English","# Job purpose\n# Main duties\n# Additional duties\n# Main responsibilities\n# Experience and knowledge\n# Rate of pay","[{\"question\":\"What is the job purpose of a Café Shift Leader in Café Whirl?\",\"answer\":\"The Café Shift Leader leads the staff on shift in Café Whirl, ensuring standards are met and customers receive high quality, affordable, family friendly service.\"},{\"question\":\"What key duties does the role include?\",\"answer\":\"Duties include food prep and baking, maintaining exceptional cleanliness with cleaning schedules and audits, managing and training café team workers and juniors, cash handling and till reconciliation, providing outstanding customer service, updating allergy cards, and completing start/end checks with temperature readings.\"},{\"question\":\"What experience and knowledge are required or desirable?\",\"answer\":\"The role prefers prior café/coffee shop/food service experience, barista skills, cash handling and POS operation, customer service in a fast-paced setting, and teamwork under pressure. Knowledge includes food hygiene and safety regulations, allergens and dietary requirements, and basic stock management and waste reduction.\"}]","Café Shift Leader Job Description | PDF",1789321696]