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The plan functions as a roadmap and must show the proposed service clearly, with reasonable and explained assumptions, supported by real data when making general claims. Financial information and supporting materials must align with the rest of the application file, including staff background and skills. The board reviews feasibility and determines how information will be disclosed, balancing transparency requirements with confidentiality for private financial details, private business information, and specific criminal record check information.","Business Plans  \nYou must submit a business plan with a new licence or transfer of licence application. A business plan is a roadmap for your business. It will help you decide whether your idea is feasible. The Board reviews your business plan to understand how you will set up and run your service.  \nFinancial information is an important part of a business plan. (See Reference Sheet 4 .)  \nThe amount of detail in your business plan will depend on the size and location of your business. Reference Sheet 3 is a sample outline for a business plan. General information on business plans may be found at the Small Business BC web site.  \nIf you use a business plan template you must change it to meet your circumstances and be careful to include only information relevant to the Board’s jurisdiction.  \nIf you make general statements in a business plan, you need to back them up with real data. For example, if you say “people want a better taxi service”, you need to give the Board some evidence or proof to back up your statement. For more information, see Reference Sheet 20 (Public Need Indicators and Sound Economic Conditions Factors) .  \nWhat Makes a Good Business Plan?  \nA good business plan  \n􀂾 Clearly describes the proposed transportation service; assumptions are reasonable and explained.  \n􀂾 Describes the target market for passengers and identifies key competitors  \n􀂾 Contains concrete data on public need for the service – either obtained directly from prospective passengers data or other person who may book on behalf of passengers or if you are already operational  \n􀂾 Provides information on other passenger transportation services in your proposed area as well as information on accessible services  \n􀂾 Information, including the financial statements, is consistent with the other material in the application file. Information on the background and skills of key staff  \nBusiness plans are not confidential  \nThe Board does not routinely release business plans. However, they are not confidential and the Board can order disclosure of some or all of a business plan.  \nThe Passenger Transportation Act requires the Board to publish notice of “the fact and nature” of an application. The Board may get some of this information from a business plan.  \nThe Board may have to release information. For example, a person may ask for access to business plan information under the Freedom of Information and Protection of Privacy Act. The Board would then review the information in the plan to decide what must be released.  \nThe Board keeps the following types of information confidential:  \n• private financial information (e.g. personal net worth statements)  \n• private business details (e.g. customer account information)  \n• information received in a criminal record check that is not public  \nThe Board does not release this information unless it is required to do so by legislation or the court or its release is necessary to the proper administration of justice.  \nThe Board makes decisions on releasing information after considering:  \n• Relevant acts or laws  \n• Board Rules  \n• Board Policies  \n• Principles of administrative fairness  \n• Court rulings","cbCaicBMd3EArO9R","https://ap.wps.com/l/cbCaicBMd3EArO9R","pdf",160358,4,2,"English","en",105,"# What a business plan must cover\n## Feasibility, service description, and assumptions\n## Target market, competitors, and public need data\n## Consistency across the application file\n# Confidentiality and information disclosure\n## Board confidentiality and release limits\n## Legislative notices and freedom of information requests\n## Factors used when deciding what to release","[{\"question\":\"Who reviews a business plan and why?\",\"answer\":\"The Board reviews the business plan to understand how the service will be set up and run, and to assess whether the idea is feasible.\"},{\"question\":\"What key content does a good business plan include?\",\"answer\":\"A good business plan clearly describes the proposed transportation service and assumptions, identifies the target market and key competitors, provides concrete public need data, and includes information consistent with the application file, including financial statements and key staff background.\"},{\"question\":\"Is a business plan confidential and can the Board release it?\",\"answer\":\"Business plans are not treated as confidential. The Board does not routinely release them but may order disclosure of all or part, including when required by legislation, court orders, or freedom of information requests, while keeping certain private information confidential unless required to disclose.\"}]","Business Plans - Application Guidance | PDF",1790097674,{"code":4,"msg":76,"data":77},"ok",{"site_id":70,"language":69,"slug":78,"title":59,"keywords":79,"description":60,"schema_data":80,"social_meta":134,"head_meta":136,"extra_data":138,"updated_unix":139},"business-plans-application-guidance","",{"@graph":81,"@context":133},[82,96,116],{"@type":83,"itemListElement":84},"BreadcrumbList",[85,89,91,94],{"item":86,"name":87,"@type":88,"position":9},"https://docshare.wps.com","Home","ListItem",{"item":90,"name":10,"@type":88,"position":67},"https://docshare.wps.com/template/",{"item":92,"name":41,"@type":88,"position":93},"https://docshare.wps.com/template/letters/",3,{"item":95,"name":59,"@type":88,"position":66},"https://docshare.wps.com/template/business-plans-application-guidance/352098/",{"url":95,"name":59,"@type":97,"image":98,"author":103,"headline":59,"publisher":105,"fileFormat":108,"inLanguage":69,"description":60,"dateModified":109,"datePublished":110,"encodingFormat":108,"isAccessibleForFree":111,"interactionStatistic":112},"DigitalDocument",{"url":99,"@type":100,"width":101,"height":102},"https://docshare.wps.com/thumbnails/business-plans-application-guidance/352098.png","ImageObject",442,249,{"name":57,"@type":104},"Person",{"url":86,"name":106,"@type":107},"DocShare","Organization","application/pdf","2026-10-08","2026-09-22",true,{"@type":113,"interactionType":114,"userInteractionCount":66},"InteractionCounter",{"@type":115},"ViewAction",{"@type":117,"mainEntity":118},"FAQPage",[119,125,129],{"name":120,"@type":121,"acceptedAnswer":122},"Who reviews a business plan and why?","Question",{"text":123,"@type":124},"The Board reviews the business plan to understand how the service will be set up and run, and to assess whether the idea is feasible.","Answer",{"name":126,"@type":121,"acceptedAnswer":127},"What key content does a good business plan include?",{"text":128,"@type":124},"A good business plan clearly describes the proposed transportation service and assumptions, identifies the target market and key competitors, provides concrete public need data, and includes information consistent with the application file, including financial statements and key staff background.",{"name":130,"@type":121,"acceptedAnswer":131},"Is a business plan confidential and can the Board release it?",{"text":132,"@type":124},"Business plans are not treated as confidential. The Board does not routinely release them but may order disclosure of all or part, including when required by legislation, court orders, or freedom of information requests, while keeping certain private information confidential unless required to disclose.","https://schema.org",{"og:url":95,"og:type":135,"og:title":59,"og:site_name":106,"og:description":60},"article",{"robots":137,"canonical":95},"index,follow",{"doc_id":55,"site_id":70},1791364688]