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The role ensures accurate, compliant billing, stays current on coding and billing regulations, and oversees daily business office operations at multiple locations. Core duties cover month-end reporting, KPI performance reviews with Controller and CFO, lab billing finalization, accounts receivable monitoring, coaching and evaluations, hiring and terminations, and confidential patient and clinic handling.",{"@graph":63,"@context":119},[64,80,102],{"@type":65,"itemListElement":66},"BreadcrumbList",[67,71,74,77],{"item":68,"name":69,"@type":70,"position":9},"https://docshare.wps.com","Home","ListItem",{"item":72,"name":10,"@type":70,"position":73},"https://docshare.wps.com/template/",2,{"item":75,"name":16,"@type":70,"position":76},"https://docshare.wps.com/template/resumes/",3,{"item":78,"name":59,"@type":70,"position":79},"https://docshare.wps.com/template/business-operations-manager-job-description-as-proposed-june-2022/260471/",4,{"url":78,"name":59,"@type":81,"image":82,"author":87,"headline":59,"publisher":90,"fileFormat":93,"inLanguage":57,"description":61,"dateModified":94,"datePublished":95,"encodingFormat":93,"isAccessibleForFree":96,"interactionStatistic":97},"DigitalDocument",{"url":83,"@type":84,"width":85,"height":86},"https://docshare.wps.com/thumbnails/business-operations-manager-job-description-as-proposed-june-2022/260471.png","ImageObject",442,249,{"name":88,"@type":89},"Maya Linwood","Person",{"url":68,"name":91,"@type":92},"DocShare","Organization","application/pdf","2026-10-21","2026-09-13",true,{"@type":98,"interactionType":99,"userInteractionCount":101},"InteractionCounter",{"@type":100},"ViewAction",7,{"@type":103,"mainEntity":104},"FAQPage",[105,111,115],{"name":106,"@type":107,"acceptedAnswer":108},"Who does the Business Operations Manager report to, and what type of position is it?","Question",{"text":109,"@type":110},"The role reports to the Controller and is a full-time position.","Answer",{"name":112,"@type":107,"acceptedAnswer":113},"What are the main compliance and billing responsibilities?",{"text":114,"@type":110},"The manager ensures correct, accurate, and compliant billing, monitors payer rule changes, stays current on coding and billing regulations, and reviews and finalizes lab billing and surgery accounts receivable.",{"name":116,"@type":107,"acceptedAnswer":117},"What people-management and operational oversight duties are included?",{"text":118,"@type":110},"The manager supervises business office staff, handles hiring and terminations, provides coaching and evaluations, plans workflow and staffing, and coordinates closely with revenue cycle and department managers while maintaining patient and clinic confidentiality.","https://schema.org",{"og:url":78,"og:type":121,"og:title":59,"og:site_name":91,"og:description":61},"article",{"robots":123,"canonical":78},"index,follow",{"doc_id":125,"site_id":56},260471,1790490760,{"code":4,"msg":5,"data":128},{"doc_id":125,"user_id":129,"nickname":88,"user_avatar":130,"doc_module":9,"category_id":15,"category_name":16,"doc_title":59,"doc_description":61,"doc_content":131,"file_id":132,"file_url":133,"file_type":134,"file_size":135,"view_count":101,"is_deleted":4,"is_public":9,"is_downloadable":9,"audit_status":9,"page_count":73,"language":136,"language_code":57,"site_id":56,"html_lang":57,"table_of_contents":137,"faqs":138,"seo_title":139,"seo_description":61,"update_tm":140,"read_time":9},962084928432,"https://ap-avatar.wpscdn.com/davatar_155a257f0dc6eb9ab79c44ca47cae57d","Business Operations Manager Job Description (as proposed June 2022)  \nReports to Controller, full time position  \nTroubleshoot questions/problems from coworkers, physicians, pharmacists, nurses. Monitor payer rules changes.  \nAssure correct, accurate and compliant billing.  \nRemains informed on current coding and billing regulations, as well as compliance requirements.  \nResponsible for all aspects of the business office employees, supervisors and daily operations of business office at all locations.  \nProcess month end reports.  \nMeet monthly with Controller and CFO to review business office performance, KPI, and to discuss concerns and successes.  \nReview and finalize Labcorp bill.  \nClosely monitor charges, collections, and accounts receivable to assure timely billing and payment, and to identify any areas of concern before they become an issue.  \nAttend Managers’meetings and all other meetings as requested.  \nProvide any requested information to Controller, CFO, CEO and physicians Maintain patient and clinic confidentiality.  \nReview surgery A/R.  \nWork closely with department managers to provide the highest quality of care for Highlands Oncology patients  \nMaintain a professional relationship with all associates of Highlands Oncology Group.  \nMeet regularly with all direct reports, provide ongoing coaching and evaluations.  \nSupervises and responsible for hiring, terminations, and maintaining coverage for payment posting, refunds, patient rep, IT billing support.  \nDevelop financial hardship policies, approve applications, and review the people on this list frequently.  \nPlanning and structuring the department workflow and staffing.  \nMeet frequently and work in coordination with Revenue Cycle Manager.  \nContinually analyze all areas of the business office and RC, performance, opportunities, etc. Patient demographic analysis and payer analysis.  \nResearch any areas of concern, proactively, as well as at request of Controller or CFO.  \nCoordinate with the managers and staff of all business offices (pharmacy, medical oncology,  \nsurgery, radiation, etc. ) regarding implementing and maintaining consistent and best practices Review payer contracts with CFO.  \nOversee the services provided to other entities (i.e. Salish) .  \nAny other duties as assigned by Controller  \nKNOWLEDGE, SKILLS AND ABILITIES  \nExperience in medical/office management and supervision of employees.  \nProfessional verbal and written skills.  \nBachelor’s degree, preferably in business.  \nPhysical demands: majority of time will be spent at a desk working on a computer, light lifting.","cbCailBrJDmKKcVn","https://ap.wps.com/l/cbCailBrJDmKKcVn","pdf",97162,"English","# Business Operations Manager Job Description\n## Key Responsibilities\n## Knowledge, Skills and Abilities","[{\"question\":\"Who does the Business Operations Manager report to, and what type of position is it?\",\"answer\":\"The role reports to the Controller and is a full-time position.\"},{\"question\":\"What are the main compliance and billing responsibilities?\",\"answer\":\"The manager ensures correct, accurate, and compliant billing, monitors payer rule changes, stays current on coding and billing regulations, and reviews and finalizes lab billing and surgery accounts receivable.\"},{\"question\":\"What people-management and operational oversight duties are included?\",\"answer\":\"The manager supervises business office staff, handles hiring and terminations, provides coaching and evaluations, plans workflow and staffing, and coordinates closely with revenue cycle and department managers while maintaining patient and clinic confidentiality.\"}]","Business Operations Manager Job Description - as proposed June 2022 | PDF",1789342349]