[{"data":1,"prerenderedAt":-1},["ShallowReactive",2],{"detail-sidebar-cat-1-en-105":3,"doc-seo-261003-105":53,"doc-detail-261003-en":126},{"code":4,"msg":5,"data":6},0,"success",[7,14,19,24,29,34,39,44,49],{"id":8,"doc_module":9,"doc_module_name":10,"category_name":11,"show_sort_weight":12,"slug":13},11,1,"Template","Presentations",90,"presentations",{"id":15,"doc_module":9,"doc_module_name":10,"category_name":16,"show_sort_weight":17,"slug":18},12,"Resumes",80,"resumes",{"id":20,"doc_module":9,"doc_module_name":10,"category_name":21,"show_sort_weight":22,"slug":23},14,"Invoices",70,"invoices",{"id":25,"doc_module":9,"doc_module_name":10,"category_name":26,"show_sort_weight":27,"slug":28},15,"Posters",60,"posters",{"id":30,"doc_module":9,"doc_module_name":10,"category_name":31,"show_sort_weight":32,"slug":33},16,"Social Media",50,"social-media",{"id":35,"doc_module":9,"doc_module_name":10,"category_name":36,"show_sort_weight":37,"slug":38},17,"Forms",40,"forms",{"id":40,"doc_module":9,"doc_module_name":10,"category_name":41,"show_sort_weight":42,"slug":43},18,"Letters",30,"letters",{"id":45,"doc_module":9,"doc_module_name":10,"category_name":46,"show_sort_weight":47,"slug":48},21,"Paper Templates",5,"papers-templates",{"id":50,"doc_module":9,"doc_module_name":10,"category_name":51,"show_sort_weight":4,"slug":52},158,"General","general-158",{"code":4,"msg":54,"data":55},"ok",{"site_id":56,"language":57,"slug":58,"title":59,"keywords":60,"description":61,"schema_data":62,"social_meta":119,"head_meta":121,"extra_data":123,"updated_unix":125},105,"en","business-operations-compliance-manager-job-description","Business Operations & Compliance Manager - Job Description","","Business Operations & Compliance Manager role supporting MHA-NYC’s Crisis & Behavioral Health Technologies division through operational leadership and stronger management reporting. Responsibilities include managing and monitoring contract compliance and reporting deadlines, ensuring budget compliance, assisting with program and department budget development, and coordinating billing/invoicing documentation with Finance. The role develops and oversees division policies and business processes, supports new program implementation, and partners with HR for performance goals, recruitment, onboarding, and labor allocation compliance. Requires strong compliance, budgeting, and communication skills.",{"@graph":63,"@context":118},[64,80,101],{"@type":65,"itemListElement":66},"BreadcrumbList",[67,71,74,77],{"item":68,"name":69,"@type":70,"position":9},"https://docshare.wps.com","Home","ListItem",{"item":72,"name":10,"@type":70,"position":73},"https://docshare.wps.com/template/",2,{"item":75,"name":41,"@type":70,"position":76},"https://docshare.wps.com/template/letters/",3,{"item":78,"name":59,"@type":70,"position":79},"https://docshare.wps.com/template/business-operations-compliance-manager-job-description/261003/",4,{"url":78,"name":59,"@type":81,"image":82,"author":87,"headline":59,"publisher":90,"fileFormat":93,"inLanguage":57,"description":61,"dateModified":94,"datePublished":95,"encodingFormat":93,"isAccessibleForFree":96,"interactionStatistic":97},"DigitalDocument",{"url":83,"@type":84,"width":85,"height":86},"https://docshare.wps.com/thumbnails/business-operations-compliance-manager-job-description/261003.png","ImageObject",442,249,{"name":88,"@type":89},"Adam","Person",{"url":68,"name":91,"@type":92},"DocShare","Organization","application/pdf","2026-10-22","2026-09-14",true,{"@type":98,"interactionType":99,"userInteractionCount":8},"InteractionCounter",{"@type":100},"ViewAction",{"@type":102,"mainEntity":103},"FAQPage",[104,110,114],{"name":105,"@type":106,"acceptedAnswer":107},"What is the core objective of the Business Operations & Compliance Manager position?","Question",{"text":108,"@type":109},"Provide operations leadership for the Crisis & Behavioral Health Technologies division by managing and improving operational systems, processes, and policies to strengthen reporting, information flow, business process execution, and organizational planning.","Answer",{"name":111,"@type":106,"acceptedAnswer":112},"What are the main compliance and management responsibilities?",{"text":113,"@type":109},"Manage contract compliance for division contracts, monitor compliance with reporting deadlines, ensure budget compliance, and develop and monitor adherence to division policies, procedures, and time/labor allocation requirements in collaboration with HR and Finance.",{"name":115,"@type":106,"acceptedAnswer":116},"What qualifications and skills are required for applicants?",{"text":117,"@type":109},"A degree in Business Administration, Operations Management, or a related field is required. The role also calls for strong computer skills (Excel/Word/Outlook/Access), excellent verbal and written communication, bookkeeping experience, and budget development/oversight experience, with Spanish and/or Cantonese/Mandarin as a plus.","https://schema.org",{"og:url":78,"og:type":120,"og:title":59,"og:site_name":91,"og:description":61},"article",{"robots":122,"canonical":78},"index,follow",{"doc_id":124,"site_id":56},261003,1790213176,{"code":4,"msg":5,"data":127},{"doc_id":124,"user_id":128,"nickname":88,"user_avatar":129,"doc_module":9,"category_id":40,"category_name":41,"doc_title":59,"doc_description":61,"doc_content":130,"file_id":131,"file_url":132,"file_type":133,"file_size":134,"view_count":8,"is_deleted":4,"is_public":9,"is_downloadable":9,"audit_status":9,"page_count":73,"language":135,"language_code":57,"site_id":56,"html_lang":57,"table_of_contents":136,"faqs":137,"seo_title":138,"seo_description":61,"update_tm":139,"read_time":9},1374404737137,"https://ap-avatar.wpscdn.com/davatar_155a257f0dc6eb9ab79c44ca47cae57d","Job Description: Business Operations & Compliance Manager  \nFull-Time, Exempt Position  \nPosition Objective: The Business Operations & Compliance Manager is a key management position responsible for providing operations leadership for MHA-NYC’s Crisis & Behavioral Health Technologies division. The Business Operations & Compliance Manager will be responsible for managing and improving the operational systems, processes and policies in support of the division’s mission – specifically to support better management reporting, information flow and management, business process, and organizational planning. The Business Operations & Compliance Manager will also work with the Division leadership team to implement additional new business opportunities as needed. The organization is a national and local leader in developing and implementing innovative new approaches to providing behavioral health services and interventions.  \nAbout MHA-NYC: MHA-NYC’s Crisis & Behavioral Health Technologies division is at the cutting edge harnessing new technologies to expand methods in which consumers can receive clinically sound behavioral health services. The division operates a 24/7 behavioral health call center and national hotline networks, includingthe National Suicide Prevention Lifeline, the national Disaster Distress Helpline, and the NFL Life Line, as well as New York City’s LifeNet and New York State’s HOPEline for addictions. Our programs connect more than 125,000 people to behavioral health supports every month. The division continues to grow as new managed care arrangements and new technologies make it possible to reach more people in distress through more channels.  \nMajor duties and responsibilities:  \n􀁸 Contract Management  \n􀂃 Monitor and ensure contract compliance for all division contracts through collaboration with program managers and finance department.  \n􀂃 Monitor and ensure compliance with all reporting deadlines.  \n􀁸 Budget Management & Planning  \n􀂃 Monitor and ensure budget compliance for all division contracts  \n􀂃 Assist with development of program and department budgets  \n􀂃 Collaborate with relevant parties to modify budgets as necessary and in compliance with all internal and external guidelines  \n􀂃 Assist with billing/invoicing process for each contract and maintain relevant documentation, in collaboration with Finance Dept.  \n􀂃 Develop and support pricing models for new products and services in collaboration with business development team  \n􀁸 Business Processes  \n􀂃 Develop, maintain, and monitor compliance with division policies and procedures.  \n􀂃 Identify and implement business process enhancements to facilitate effective and efficient operations  \n􀂃 Collaborate with agency department heads to ensure smooth interfaces between division programs and departments, including HR, Finance, IT, Communications, and legal/compliance.  \n􀁸 New Program Implementation/New Business Development  \n􀂃 Assist with implementation of new programs.  \n􀂃 Maintain and support project management methodology and support program staff in implementing in each new program implementation.  \n􀁸 People Management  \n􀂃 Collaborate with HR Department and division managers in developing and implementing annual performance goals and evaluations.  \n􀂃 Assist with recruitment and onboarding of new staff to fill vacancies and new positions.  \n􀂃 Monitor and ensure compliance with all time and labor allocation requirements, in collaboration with HR and Finance Department.  \n􀁸 Other Duties  \n􀂃 Recommend new approaches as necessary to ensure division operations effectively support and advance innovations in mental health.  \n􀂃 Adhere to performance-based management approach utilizing key performance indicators to make data driven decisions.  \nRequired Skills:  \n􀁸 Excellent computer skills and proficient in excel, word, outlook, and access  \n􀁸 Excellent communication skills both verbal and written  \n􀁸 3 plus years experience in bookkeeping  \n􀁸 Knowledge of government con","cbCaijNPXNPx1OLF","https://ap.wps.com/l/cbCaijNPXNPx1OLF","pdf",130609,"English","# Position Objective\n## Major duties and responsibilities\n## Required Skills\n## Qualifications\n## How to Apply","[{\"question\":\"What is the core objective of the Business Operations \\u0026 Compliance Manager position?\",\"answer\":\"Provide operations leadership for the Crisis \\u0026 Behavioral Health Technologies division by managing and improving operational systems, processes, and policies to strengthen reporting, information flow, business process execution, and organizational planning.\"},{\"question\":\"What are the main compliance and management responsibilities?\",\"answer\":\"Manage contract compliance for division contracts, monitor compliance with reporting deadlines, ensure budget compliance, and develop and monitor adherence to division policies, procedures, and time/labor allocation requirements in collaboration with HR and Finance.\"},{\"question\":\"What qualifications and skills are required for applicants?\",\"answer\":\"A degree in Business Administration, Operations Management, or a related field is required. The role also calls for strong computer skills (Excel/Word/Outlook/Access), excellent verbal and written communication, bookkeeping experience, and budget development/oversight experience, with Spanish and/or Cantonese/Mandarin as a plus.\"}]","Business Operations & Compliance Manager - Job Description | PDF",1789348244]