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It outlines actions to improve student financial aid distribution, strengthen purchasing and accounts payable efficiency through an added Accounting Technician I position, and provides discussion of goal completion status. The update describes cross-training plans, SOP development, coordination with the Financial Aid Department, and measurable indicators such as streamlined refunding, aging and open encumbrance reporting, and quarterly/year-end checklist use.",{"@graph":63,"@context":119},[64,80,102],{"@type":65,"itemListElement":66},"BreadcrumbList",[67,71,74,77],{"item":68,"name":69,"@type":70,"position":9},"https://docshare.wps.com","Home","ListItem",{"item":72,"name":10,"@type":70,"position":73},"https://docshare.wps.com/template/",2,{"item":75,"name":11,"@type":70,"position":76},"https://docshare.wps.com/template/presentations/",3,{"item":78,"name":59,"@type":70,"position":79},"https://docshare.wps.com/template/business-office-annual-update-academic-year-2025-2026-progress-on-goals-and-outcomes/252364/",4,{"url":78,"name":59,"@type":81,"image":82,"author":87,"headline":59,"publisher":90,"fileFormat":93,"inLanguage":57,"description":61,"dateModified":94,"datePublished":95,"encodingFormat":93,"isAccessibleForFree":96,"interactionStatistic":97},"DigitalDocument",{"url":83,"@type":84,"width":85,"height":86},"https://docshare.wps.com/thumbnails/business-office-annual-update-academic-year-2025-2026-progress-on-goals-and-outcomes/252364.png","ImageObject",442,249,{"name":88,"@type":89},"eBook King","Person",{"url":68,"name":91,"@type":92},"DocShare","Organization","application/pdf","2026-10-28","2026-09-13",true,{"@type":98,"interactionType":99,"userInteractionCount":101},"InteractionCounter",{"@type":100},"ViewAction",13,{"@type":103,"mainEntity":104},"FAQPage",[105,111,115],{"name":106,"@type":107,"acceptedAnswer":108},"What goals does the Business Office Annual Update address for 2025-2026?","Question",{"text":109,"@type":110},"The update lists three goals: creating a more efficient process for student financial aid distribution, enhancing purchasing and accounts payable efficiency by adding an Accounting Technician I position, and an additional Goal #3 section (left to be filled in).","Answer",{"name":112,"@type":107,"acceptedAnswer":113},"Which goal has been completed or discontinued, and what is the status?",{"text":114,"@type":110},"Goal #2 is marked as completed, noting the additional Accounting Technician I position was created and filled on 6/2/25.",{"name":116,"@type":107,"acceptedAnswer":117},"How is progress measured for Goals 1 and 2?",{"text":118,"@type":110},"Progress indicators include streamlined financial aid refunding after switching to Bank Mobile, continued SOP work, tracking timely payments using an Aging Report, closing unnecessary purchase orders using the open encumbrance report, and using quarterly/year-end checklists to streamline year-end closing.","https://schema.org",{"og:url":78,"og:type":121,"og:title":59,"og:site_name":91,"og:description":61},"article",{"robots":123,"canonical":78},"index,follow",{"doc_id":125,"site_id":56},252364,1791729639,{"code":4,"msg":5,"data":128},{"doc_id":125,"user_id":129,"nickname":88,"user_avatar":130,"doc_module":9,"category_id":8,"category_name":11,"doc_title":59,"doc_description":61,"doc_content":131,"file_id":132,"file_url":133,"file_type":134,"file_size":135,"view_count":101,"is_deleted":4,"is_public":9,"is_downloadable":9,"audit_status":9,"page_count":15,"language":136,"language_code":57,"site_id":56,"html_lang":57,"table_of_contents":137,"faqs":138,"seo_title":139,"seo_description":61,"update_tm":140,"read_time":79},962088006270,"https://ap-avatar.wpscdn.com/davatar_085a072bc5b1113ac321206ff7593b45","Service Area/Administrative Unit  \nNon-Instructional Program Name: Business Office  \nAcademic Year: 2025-2026  \nName(s) of Submitter(s): Terri Walker, Lorena Aguilar, Armie Caasi, Alicia Felton, Richard Mendoza, Jamie Tennyson  \nAnnual Update \\#1 ☐ \\#2 ☒  \n*Note: An Annual Update must be submitted each year that a Program Review is not submitted.  \nI . Progress on Goals and Outcomes (SAOs/AUOs)  \nA) List the 2-3 goals and related outcomes for your unit:  \n(These should be carried forward from your full Program Review, or from your Annual Update \\#1 if revised since your full Program Review)  \n1. GOAL \\#1  \nCreate a more efficient and manageable process for student financial aid distribution.  \nExpected Service Area Outcome/Administrative Unit Outcome  \nStrategic Priority 1: Innovate to Achieve Equitable Student Success  \nStrategic Priority 3: Build Community  \nStrategic Priority 4: Achieve Sustainable Excellence in all Operations  \n2. GOAL \\#2  \nEnhance purchasing and accounts payable efficiency by adding an additional Accounting Technician I position.  \nExpected Service Area Outcome/Administrative Unit Outcome  \nStrategic Priority 1: Innovate to Achieve Equitable Student Success  \nStrategic Priority 3: Build Community  \nStrategic Priority 4: Achieve Sustainable Excellence in all Operations  \n3. GOAL \\#3  \nClick or tap here to enter text.  \nExpected Service Area Outcome/Administrative Unit Outcome  \nClick or tap here to enter text.  \nB) Have any goals been completed or discontinued?  \nIf yes, please list the goal and whether it has been completed or discontinued; if  \ndiscontinued, please explain why.  \nYes ☒ No ☐  \nGoal \\#2: Enhance purchasing and accounts payable efficiency by adding an additional Accounting Technician I position. Our new Accounting Technician I position was created and filled 6/2/25 .  \nC) Discuss the actions/strategies related to each goal and your progress on each of these. If you have not begun an(y) action/strategy please list why.  \n1. GOAL \\#1 Action/Strategies  \n1) Focus on cross training between the two Accounting Technician II positions.  \n2) Use SOPs to identify training needed.  \n3) Work with the Financial Aid Department to transfer student aid information to meet the outlined deadlines.  \nDiscuss any progress on Action/Strategies.  \n1) We have filled the vacant Accounting Technician II position by promoting Richard.  \n2) Armie is creating SOPs for financial aid disbursements.  \n3) Cross training will commence in September once Richard returns from family leave.  \n4) We will then be able to work more closely with Financial Aid to streamline the process.  \nBriefly explain how you have been measuring the goal and any notable indicators of forward progress.  \n1) The switch to Bank Mobile has streamlined the process for financial aid refunding. We continue to work on SOPs with the new process.  \n2. GOAL \\#2 Action/Strategies  \n1) Add an additional Accounting Technician I position.  \n2) Cross train employees to better understand how Purchasing and Accounts Payable functions support each other.  \n3) Utilize a quarterly checklist to streamline year-end closing processes that rely on Purchasing and Accounts Payable.  \nDiscuss any progress on Action/Strategies  \n1) We have filled the additional Accounting Technician I position.  \n2) Our cross training action has been accelerated by the need to have Jamie work out of class for Richard as he is on family leave. We are creating SOPs as part of this strategy.  \n3) We have been using the quarterly and year-end checklists to streamline year-end closing processes.  \nBriefly explain how you have been measuring the goal and any notable indicators of forward progress.  \n1) The Aging Report is being used to track payments and shows an improvement in timely payments. 2) The open encumbrance report is being utilitized to close purchase orders  \nno longer needed on a quarterly and year-end basis. 3) Additionally, the quarterly and year-end checklists have been good too","cbCaitcXHrMxykSS","https://ap.wps.com/l/cbCaitcXHrMxykSS","pdf",424527,"English","# Progress on Goals and Outcomes (SAOs/AUOs)\n## List goals and related outcomes\n## Goal completion or discontinuation\n## Actions/strategies and progress updates\n## Resources requested for each goal\n# New Goals (optional)","[{\"question\":\"What goals does the Business Office Annual Update address for 2025-2026?\",\"answer\":\"The update lists three goals: creating a more efficient process for student financial aid distribution, enhancing purchasing and accounts payable efficiency by adding an Accounting Technician I position, and an additional Goal #3 section (left to be filled in).\"},{\"question\":\"Which goal has been completed or discontinued, and what is the status?\",\"answer\":\"Goal #2 is marked as completed, noting the additional Accounting Technician I position was created and filled on 6/2/25.\"},{\"question\":\"How is progress measured for Goals 1 and 2?\",\"answer\":\"Progress indicators include streamlined financial aid refunding after switching to Bank Mobile, continued SOP work, tracking timely payments using an Aging Report, closing unnecessary purchase orders using the open encumbrance report, and using quarterly/year-end checklists to streamline year-end closing.\"}]","Business Office Annual Update - Academic Year 2025-2026 - Progress on Goals and Outcomes | PDF",1789261235]