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Ensuring that the Visitors Book is completed and the appropriate person is notified of their arrival.  \n􀁸 To ensure that the reception area creates a positive first class impression, that it is tidy, welcoming and clean with up to date information available.  \n􀁸 To answer the telephone promptly and deal with enquiries in a helpful, courteous and welcoming manner, being aware of the need to maintain confidentiality at all times regarding staff and residents.  \n􀁸 Liaise and build relationships with relatives, residents, professional service providers and other visitors.  \n􀁸 Comfort relatives at times of distress ensuring that they receive privacy and empathy.  \n􀁸 Undertake the position of appointee for residents without a living next of kin or anyother person willing to accept the responsibility.  \n􀁸 To perform secretarial/clerical duties as required by the Home Manager  \n􀁸 To ensure all correspondence received is date stamped and receives prompt attention.  \n􀁸 To ensure that the Home's filing system is maintained accurately and promptly.  \n􀁸 To ensure that when absent from the workplace key individuals are up to date with the location of files, equipment, contact details of relevant people/agencies in order to provide a seamless service.  \n􀁸 To provide administrative and clerical support and other support as may be requested from time to time by the Home Manager and other Senior Personnel.  \nFinancial  \n􀁸 Undertake purchase ledger responsibilities including ordering, reconciliation of delivery notes and payment of invoices.  \n􀁸 Undertake sales ledger responsibilities including :  \no The provision of accurate financial information to the Billing Team in order to raise invoices/credits in a timely and accurate manner  \no The submission of all new Private Resident contracts to Colchester Office  \no The liaison with Social Services / PCT / and other funders to ensure that the correct funding is in place where applicable  \no The Liaison with the PCT to ensure that the Free Nursing/Personal Care is in place in a timely manner  \n􀁸 Manage petty cash, resident’s monies and staff lunch monies.  \n􀁸 Deposit/cash monies as required at the designated bank.  \n􀁸 Undertake credit control – chasing debts and late payments.  \n􀁸 Where necessary in accordance with Company Guidelines ensure that private resident's billing accounts are accurate and up-to-date.  \n􀁸 To provide all information that may be required by the Head Office Finance Department, in particular all information required for the production of monthly accounts.  \nHR  \n􀁸 Maintain training records for both mandatory and regulatory requirements.  \n􀁸 Undertake checks on PIN numbers, Visa expiry dates and CRB checks on the required renewal dates.  \n􀁸 Order uniforms and badges where they are in use.  \n􀁸 Advise employees on HR policy or where to find information.  \n􀁸 Understand the benefits associated with working with Care UK and be able to explain them to new members of the team.  \n􀁸 Ensure that all new members of the team complete their induction.  \n􀁸 Ensure that all end of probation interviews are carried out, paperwork is completed and records update.  \n􀁸 To accurately record and up-date information on personnel record files.  \nRecruitment  \n􀁸 To assist the Home Manager with the recruitment of staff using the Company’s Candidate Manageme","cbCaiuxVJRVO7Lk2","https://ap.wps.com/l/cbCaiuxVJRVO7Lk2","pdf",216672,"English","# Job Overview\n## Key Responsibilities\n### Administration\n### Financial\n### HR\n### Recruitment\n### Payroll & Business Systems\n### General","[{\"question\":\"Who does the Business Administrator report to and who is the role accountable to?\",\"answer\":\"The Business Administrator is responsible to the Home Manager and accountable to the Regional Director.\"},{\"question\":\"What are the main administration duties of the role?\",\"answer\":\"Key administration duties include welcoming residents and visitors, completing the Visitors Book, maintaining a clean reception area, answering phones promptly while keeping confidentiality, coordinating arrivals, handling correspondence, and maintaining the filing system.\"},{\"question\":\"What finance responsibilities are included?\",\"answer\":\"The role covers purchase ledger and delivery-note reconciliation, providing information to raise invoices and credits, supporting resident billing accuracy, managing petty cash and residents’ monies, depositing funds at the designated bank, and performing credit control for overdue payments.\"}]","Business Administrator - Job Description - Key Responsibilities | PDF",1789338243]