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The position determines eligibility for government benefits, provides ongoing benefits counseling, monitors how employment affects benefit continuity, and plans work incentives to reduce disruptions or loss. Responsibilities include documentation in the Empower database, staying current on regulations, coordinating with Supported Employment, completing required trainings, and maintaining confidentiality. 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The benefits specialist assists survivors with determining eligibility and participation in government benefits, such as Social Security, health insurance, disability, food stamps, etc. The Benefits Specialist should have comprehensive information about benefits and work incentives.  \nResponsibilities:  \n▪ Engage survivors and establish trusting, collaborative relationships focused on determining eligibility for public benefits and assisting with benefit applications  \n▪ Assist survivors in securing all public benefits for which they are eligible by following established policies, procedures, and program guidelines.  \n▪ Provide individualized, ongoing benefits counseling and follow-along support to help survivors maintain benefit eligibility and participation.  \n▪ Monitor the impact of employment on survivors' public benefits and work proactively to minimize disruptions or loss of benefits.  \n▪ Meet with survivors who are considering employment to assess how earned income may affect their benefits and health care coverage.  \n▪ Provide personalized benefits planning to help survivors understand, manage, and maximize their public benefits and health care coverage as they obtain employment and increase their earnings.  \n▪ Educate survivors on work incentives, reporting requirements, and available resources to support successful employment while maintaining benefit eligibility whenever possible.  \n▪ Collaborate regularly with the Supported Employment team to coordinate services, share benefits-related updates, and support integrated service planning.  \n▪ Maintain accurate income documentation, benefits records, and case notes in the Empower database, ensuring timely updates and compliance with documentation standards.  \n▪ Stay current on federal, state, and local public benefit programs, regulations, and policy changes to ensure accurate guidance and benefits counseling.  \nOther Responsibilities:  \n▪ Complete 40 hours of domestic violence and sexual assault training within the first year of employment  \n▪ Attend all in-service required trainings  \n▪ Work closely with outside community agencies and funders, especially Unity of Greater New Orleans  \n▪ Complete all appropriate monthly and annual report forms  \n▪ Maintain professional behavior and professional appearance  \n▪ Respect client confidentiality and adhere toall privacy regulations  \n▪ Be a positive role model and representative for New Orleans Family Justice Center Alliance in the community  \n▪ Perform other duties as assigned by Housing Director  \nRequirements:  \n▪ Bachelors of Education and at least one-year direct experience in public benefits services  \n▪ Benefits specialist should be familiar with: Medicaid; Medicare; SSI; SSDI; TANF; FITAP; SNAP; and the appeal process for reinstatement for benefits  \n▪ Knowledge of vocational services, and of the work world are preferred  \n▪ Ability to work as an effective team player is essential  \n• Excellent communication skills, particularly listening, mediation, and writing skills.  \n• Possess strong organizational skills with ability to meet a demanding workload  \n• Detail oriented to complete requirements of files and contract compliance.  \n• Creative thinker/adaptive personality  \n• Ability to produce required reports to federal, state, and local government agencies and funding sources  \nReports to: Director of Housing  \nSalary Rang","cbCait1gPiFzzDPl","https://ap.wps.com/l/cbCait1gPiFzzDPl","pdf",85230,"English","# Job Summary\n## Responsibilities\n## Other Responsibilities\n## Requirements\n## Reports To\n## Salary Range","[{\"question\":\"What is the core purpose of the Benefits Specialist role?\",\"answer\":\"The Benefits Specialist helps survivors determine eligibility and participate in government benefits, providing counseling and support to maintain coverage and benefit continuity, especially when employment changes income.\"},{\"question\":\"What benefits and programs must the specialist be familiar with?\",\"answer\":\"The role requires knowledge of programs such as Medicaid, Medicare, SSI, SSDI, TANF, FITAP, SNAP, and the appeal process for reinstatement for benefits.\"},{\"question\":\"How does the Benefits Specialist handle documentation and compliance?\",\"answer\":\"The specialist maintains accurate income documentation, benefits records, and case notes in the Empower database with timely updates to meet documentation standards, while also completing monthly and annual report forms.\"}]","Benefits Specialist Job Description - New Orleans Family Justice Alliance | PDF",1789347058]