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The role focuses on delivering 100% guest satisfaction and meeting financial objectives through service, production, and quality systems. Responsibilities include coordinating and supervising all banquet functions, analyzing event orders, managing room setup and breakdown, completing required reports and checklists, leading pre- and post-event meetings, managing staff schedules and inventory, and enforcing health and safety standards. Applicants must meet experience, leadership, communication, and customer-service requirements.",{"@graph":63,"@context":118},[64,80,101],{"@type":65,"itemListElement":66},"BreadcrumbList",[67,71,74,77],{"item":68,"name":69,"@type":70,"position":9},"https://docshare.wps.com","Home","ListItem",{"item":72,"name":10,"@type":70,"position":73},"https://docshare.wps.com/template/",2,{"item":75,"name":16,"@type":70,"position":76},"https://docshare.wps.com/template/resumes/",3,{"item":78,"name":59,"@type":70,"position":79},"https://docshare.wps.com/template/banquet-manager-job-description-2025/261139/",4,{"url":78,"name":59,"@type":81,"image":82,"author":87,"headline":59,"publisher":90,"fileFormat":93,"inLanguage":57,"description":61,"dateModified":94,"datePublished":95,"encodingFormat":93,"isAccessibleForFree":96,"interactionStatistic":97},"DigitalDocument",{"url":83,"@type":84,"width":85,"height":86},"https://docshare.wps.com/thumbnails/banquet-manager-job-description-2025/261139.png","ImageObject",442,249,{"name":88,"@type":89},"Aran","Person",{"url":68,"name":91,"@type":92},"DocShare","Organization","application/pdf","2026-10-20","2026-09-14",true,{"@type":98,"interactionType":99,"userInteractionCount":47},"InteractionCounter",{"@type":100},"ViewAction",{"@type":102,"mainEntity":103},"FAQPage",[104,110,114],{"name":105,"@type":106,"acceptedAnswer":107},"What does the Banquet Manager role primarily aim to achieve?","Question",{"text":108,"@type":109},"The position is responsible for creating 100% customer satisfaction and achieving the company’s financial objectives through service, production, and quality systems.","Answer",{"name":111,"@type":106,"acceptedAnswer":112},"Which tasks does the Banquet Manager handle during events?",{"text":113,"@type":109},"The role coordinates and supervises banquet functions, ensures room setup and menus follow client specifications, conducts pre- and post-event meetings, completes checklists and reports, and manages clean-up, breakdown, and equipment accountability.",{"name":115,"@type":106,"acceptedAnswer":116},"What are the main qualifications and skills required?",{"text":117,"@type":109},"Candidates need high school or equivalent education, experience supervising multiple banquets or seated restaurant service, strong customer service and organizational skills, leadership experience, clear written and verbal communication, and demonstrated ability to maintain a safe and clean food & beverage environment.","https://schema.org",{"og:url":78,"og:type":120,"og:title":59,"og:site_name":91,"og:description":61},"article",{"robots":122,"canonical":78},"index,follow",{"doc_id":124,"site_id":56},261139,1790345634,{"code":4,"msg":5,"data":127},{"doc_id":124,"user_id":128,"nickname":88,"user_avatar":129,"doc_module":9,"category_id":15,"category_name":16,"doc_title":59,"doc_description":61,"doc_content":130,"file_id":131,"file_url":132,"file_type":133,"file_size":134,"view_count":47,"is_deleted":4,"is_public":9,"is_downloadable":9,"audit_status":9,"page_count":73,"language":135,"language_code":57,"site_id":56,"html_lang":57,"table_of_contents":136,"faqs":137,"seo_title":138,"seo_description":61,"update_tm":139,"read_time":9},137455076865,"https://ap-avatar.wpscdn.com/davatar_29158cc5080c5b710cf443261637dec0","Job Description  \nJob Title: Banquet Manager  \nLocation: Horizons Conference Center  \nCity: Saginaw, MI  \nJob Type: Full-time  \nReports To: Food & Beverage Director  \nHORIZONS Conference Center is Mid-Michigan’s premier full-service event center. Our mission is to provide our guests the ultimate HORIZONS experience through hospitality, excellent service, superior presentation, and outstanding quality. Since opening our doors in 1996, we have built a reputation for delivering the highest level of service with a personal touch, which we call the Art of Hospitality. At every level of our organization, our people are passionate about hospitality and delight in creating distinctive, memorable experiences.  \nHORIZONS Conference Center is seeking an experienced customer service superstar who is looking for an exciting hospitality career with growth potential. The Banquet Manager will be responsible for creating 100% customer satisfaction and achieving the company’s financial objectives through the implementation of service, production, and quality systems. They will coordinate and supervise the execution of all banquet functions to ensure that client specifications are adhered to, and that the client’s event runs smoothly and efficiently.  \nThe successful candidate will be driven to provide world-class hospitality to all that they encounter andwill have a good knowledge of food and beverage as well as service procedures. They will have the ability to perform all positions in banquet operations in order to supervise, lead and train all banquet personnel.  \nTo perform the job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  \nRequired Qualifications:  \n• Minimum education level of a high school diploma or equivalent level of education.  \n• 2 – 3 years of experience supervising multiple banquets at the same time or 4 – 5 years of seated restaurant service experience.  \n• Ability to work a varied schedule that may include evenings, nights, and weekends.  \n• Strong customer service and organizational skills.  \n• Demonstrated experience in successfully building a successful team and leading a team through formal banquet service, including setup to teardown.  \n• Experience with leading a team in providing world-class customer service.  \n• Ability to communicate in written and verbal form in a clear and concise manner.  \n• Experience in training peers and team members in new processes and procedures.  \n• Demonstrated history of creating a safe and clean food & beverage environment.  \n• Ability to think creatively, to quickly evaluate alternatives and be decisive.  \n• History of providing overall direction, coordination, and ongoing evaluation of operations.  \nEssential Duties & Responsibilities:  \n• Implement established processes to achieve Results Statement.  \n• Manage all banquet operations to HORIZONS standards and customer satisfaction requirements.  \n• Analyze banquet event orders, communicate with clients, department managers, kitchen staff, and sales associates to ensure all room setup, equipment, supplies, staffing, and menus are executed.  \n• Supervise the clean-up and breakdown of banquet room. Account for all equipment and supplies and ensure they are returned to the appropriate storage areas.  \n• Complete pre-event and post-event checklists for each event.  \n• Leads pre-event and post-event meetings with banquet staff for each event.  \n• Complete Manager on Duty (MOD) report for each event.  \n• Complete Event Scheduling sheet with actual hours worked and attach to MOD report.  \n• Ensure beverage inventory report is completed for each event.  \n• Manage banquet staff hours to maximize profitability while ensuring quality presentations and a quality experience for banquet guests.  \n• E","cbCaikxuU8P5RqNl","https://ap.wps.com/l/cbCaikxuU8P5RqNl","pdf",649577,"English","# Job Description\n## Essential Duties & Responsibilities\n## Required Qualifications\n## AAP/EEO Statement\n## How To Apply","[{\"question\":\"What does the Banquet Manager role primarily aim to achieve?\",\"answer\":\"The position is responsible for creating 100% customer satisfaction and achieving the company’s financial objectives through service, production, and quality systems.\"},{\"question\":\"Which tasks does the Banquet Manager handle during events?\",\"answer\":\"The role coordinates and supervises banquet functions, ensures room setup and menus follow client specifications, conducts pre- and post-event meetings, completes checklists and reports, and manages clean-up, breakdown, and equipment accountability.\"},{\"question\":\"What are the main qualifications and skills required?\",\"answer\":\"Candidates need high school or equivalent education, experience supervising multiple banquets or seated restaurant service, strong customer service and organizational skills, leadership experience, clear written and verbal communication, and demonstrated ability to maintain a safe and clean food \\u0026 beverage environment.\"}]","Banquet Manager Job Description - 2025 | PDF",1789349583]