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Accountable for balancing customer account information. Effective customer service performance required to maintain bank's image. Strong leadership abilities along with direction of tellersand ongoing teller training.  \nThe Bank Teller position plays a critical role in delivering an exceptional customer experience during every interaction. Expectations for this position require the ongoing focus on building solid and long-lasting relationships by engaging all customers in a positive manner. Employees should provide customers a positive experience that includes undivided attention, straightforward and knowledgeable service and ensure that the customer’s best interests are our number one priority. Consistency around customer experience guidelines is key and expected from all of our employees. Our goal is to simplify the customer experience and deliver outstanding service to every customer, every time.  \nScheduling:  \nFull Time Position 32-40 hours per week-Schedule distributed in advance monthly Hours will vary depending on coverage needs from:  \n7:45am-5:00pm Monday-Thursday  \n7:45am-6:00pm Friday  \nOccasional Saturday  \nPart Time Position 20-32 hours per week-Schedule distributed in advance monthly Hours will vary depending on coverage needs from:  \n7:45am-5:00pm Monday-Thursday  \n7:45am-6:00pm Friday  \nOccasional Saturday  \nKnowledge, Skills and Abilities Required:  \nHigh school diploma or equivalent required. Additional schooling including course Principal of Bank Operations preferred. A minimum of one-year banking experience preferred. Individual should possess:  \nexcellent mathematical capabilities including ability to deal with fractions, decimals and percentages, technical ability to operate computer, currency counter, coin counter, 10-key calculator, and postage machine; verbal and written communication skills; ability to deal with confidential data (customer account transactions and balances); ability to read and interpret technical documents; ability to compose routine business correspondence and reports (good grammar, spelling, punctuation, etc.); ability to maintain the integrity of highly confidential customer, Bank and employee information; legible handwriting; ability to interact professionally with a variety of people, dealing effectively with difficult customers. Individual must deal effectively with time pressures and stress.  \nIf you are ready to become part of the GLB team, please email your resume with a Cover Letter detailing how your skills and experience will benefit us to [info@greenleaf.bank](info@greenleaf.bank)  \n[Pay: $14.00- $16.00 per hour](Pay: $14.00- $16.00 per hour)  \nBank Teller / Customer Service Representative-Greenleaf, WI [54126-Indeed.com](54126-Indeed.com)","cbCaih6N6MCVzUEz","https://ap.wps.com/l/cbCaih6N6MCVzUEz","pdf",84733,"English","# Position Summary\n# Scheduling\n# Knowledge, Skills and Abilities Required\n# Application Instructions","[{\"question\":\"What are the core responsibilities of the Bank Teller position?\",\"answer\":\"The role processes customer transactions efficiently, professionally, and accurately, and balances customer account information. It also supports effective customer service to maintain the bank’s image.\"},{\"question\":\"What scheduling options are offered for this position?\",\"answer\":\"The posting lists full-time (32–40 hours/week) and part-time (20–32 hours/week) schedules distributed in advance monthly. Hours run Monday–Thursday 7:45am–5:00pm and Friday 7:45am–6:00pm, with occasional Saturday work.\"},{\"question\":\"What qualifications and skills are required?\",\"answer\":\"A high school diploma or equivalent is required, with additional schooling and one-year banking experience preferred. The position requires strong math ability, proficiency with computer and cash-handling equipment, confidentiality, communication skills, and the ability to handle time pressure and difficult customers.\"}]","Bank Teller - Customer Service Representative Job Description | PDF",1789310720]