[{"data":1,"prerenderedAt":-1},["ShallowReactive",2],{"detail-sidebar-cat-1-en-105":3,"doc-seo-277674-105":53,"doc-detail-277674-en":127},{"code":4,"msg":5,"data":6},0,"success",[7,14,19,24,29,34,39,44,49],{"id":8,"doc_module":9,"doc_module_name":10,"category_name":11,"show_sort_weight":12,"slug":13},11,1,"Template","Presentations",90,"presentations",{"id":15,"doc_module":9,"doc_module_name":10,"category_name":16,"show_sort_weight":17,"slug":18},12,"Resumes",80,"resumes",{"id":20,"doc_module":9,"doc_module_name":10,"category_name":21,"show_sort_weight":22,"slug":23},14,"Invoices",70,"invoices",{"id":25,"doc_module":9,"doc_module_name":10,"category_name":26,"show_sort_weight":27,"slug":28},15,"Posters",60,"posters",{"id":30,"doc_module":9,"doc_module_name":10,"category_name":31,"show_sort_weight":32,"slug":33},16,"Social Media",50,"social-media",{"id":35,"doc_module":9,"doc_module_name":10,"category_name":36,"show_sort_weight":37,"slug":38},17,"Forms",40,"forms",{"id":40,"doc_module":9,"doc_module_name":10,"category_name":41,"show_sort_weight":42,"slug":43},18,"Letters",30,"letters",{"id":45,"doc_module":9,"doc_module_name":10,"category_name":46,"show_sort_weight":47,"slug":48},21,"Paper Templates",5,"papers-templates",{"id":50,"doc_module":9,"doc_module_name":10,"category_name":51,"show_sort_weight":4,"slug":52},158,"General","general-158",{"code":4,"msg":54,"data":55},"ok",{"site_id":56,"language":57,"slug":58,"title":59,"keywords":60,"description":61,"schema_data":62,"social_meta":120,"head_meta":122,"extra_data":124,"updated_unix":126},105,"en","aviva-quick-reference-guide-underwriting-requirements-may-2008","Aviva Quick Reference Guide - Underwriting Requirements - May 2008","","This quick reference guide answers key underwriting and application questions for Aviva adviser support, including maximum cover levels, required financial analysis, and tracking client applications online. It explains RapidCheck, tele-underwriting, and how Aviva can arrange medical evidence via Lifescreen referrals. It provides contact routes for general enquiries and technical underwriting queries by state, then summarises underwriting requirements with medical and personal statement options for Aviva Protectionfirst and Navigator Wealth Protection.",{"@graph":63,"@context":119},[64,80,102],{"@type":65,"itemListElement":66},"BreadcrumbList",[67,71,74,77],{"item":68,"name":69,"@type":70,"position":9},"https://docshare.wps.com","Home","ListItem",{"item":72,"name":10,"@type":70,"position":73},"https://docshare.wps.com/template/",2,{"item":75,"name":11,"@type":70,"position":76},"https://docshare.wps.com/template/presentations/",3,{"item":78,"name":59,"@type":70,"position":79},"https://docshare.wps.com/template/aviva-quick-reference-guide-underwriting-requirements-may-2008/277674/",4,{"url":78,"name":59,"@type":81,"image":82,"author":87,"headline":59,"publisher":90,"fileFormat":93,"inLanguage":57,"description":61,"dateModified":94,"datePublished":95,"encodingFormat":93,"isAccessibleForFree":96,"interactionStatistic":97},"DigitalDocument",{"url":83,"@type":84,"width":85,"height":86},"https://docshare.wps.com/thumbnails/aviva-quick-reference-guide-underwriting-requirements-may-2008/277674.png","ImageObject",442,249,{"name":88,"@type":89},"Ethan Miller","Person",{"url":68,"name":91,"@type":92},"DocShare","Organization","application/pdf","2026-11-04","2026-09-15",true,{"@type":98,"interactionType":99,"userInteractionCount":101},"InteractionCounter",{"@type":100},"ViewAction",9,{"@type":103,"mainEntity":104},"FAQPage",[105,111,115],{"name":106,"@type":107,"acceptedAnswer":108},"What cover level changes the requirement for Aviva Financial Analysis or a Statement of Advice?","Question",{"text":109,"@type":110},"Applications over $750,000 require an Aviva Financial Analysis (AFA) or a Statement of Advice (SOA) that shows how the cover was calculated.","Answer",{"name":112,"@type":107,"acceptedAnswer":113},"What is RapidCheck and where can advisers find the underwriting forms?",{"text":114,"@type":110},"RapidCheck measures height, weight, blood pressure, pulse, and checks urine via a dip stick test. RapidCheck forms are available on the Aviva website under applications and Forms/protection/underwriting for client use.",{"name":116,"@type":107,"acceptedAnswer":117},"How does tele-underwriting help in the underwriting process?",{"text":118,"@type":110},"Aviva provides an in-house tele-underwriting service that trains support officers to collect the information needed to finalise assessments, helping minimise further follow-up with advisers or the client’s doctor.","https://schema.org",{"og:url":78,"og:type":121,"og:title":59,"og:site_name":91,"og:description":61},"article",{"robots":123,"canonical":78},"index,follow",{"doc_id":125,"site_id":56},277674,1791743510,{"code":4,"msg":5,"data":128},{"doc_id":125,"user_id":129,"nickname":88,"user_avatar":130,"doc_module":9,"category_id":8,"category_name":11,"doc_title":59,"doc_description":61,"doc_content":131,"file_id":132,"file_url":133,"file_type":134,"file_size":135,"view_count":101,"is_deleted":4,"is_public":9,"is_downloadable":9,"audit_status":9,"page_count":73,"language":136,"language_code":57,"site_id":56,"html_lang":57,"table_of_contents":137,"faqs":138,"seo_title":139,"seo_description":61,"update_tm":140,"read_time":9},687207017582,"https://ap-avatar.wpscdn.com/davatar_994ba38a5ba835b3df7d355c54d3ed8d","Frequently asked questions  \nWhat’s the maximum level of cover available for home duties?  \nThis is now $1 . 5m for Term/TPD and Critical Illness.  \nAny application over $750,000 requires an Aviva Financial Analysis (AFA) or a Statement of Advice (SOA) showing how the cover was calculated.  \nWhat’s the progress of my PMAR Report?  \n[You can register at www.soslifeservices.com.au to find out](You can register at www.soslifeservices.com.au to find out)[ ](You can register at www.soslifeservices.com.au to find out)[the status of your PMAR Report. Simply click the](the status of your PMAR Report. Simply click the) ‘Register’link from the homepage.  \nWhat’s RapidCheck and where do I find the underwriting forms?  \nRapidCheck measures height, weight, blood pressure, pulse and checks urine via a dip stick test. Lifescreen and Pathrec equivalents are Express Check and Quick Check. Aviva RapidCheck forms can be found on the Aviva website under applications and Forms/protection/ underwriting for your client to use with any doctor they wish. Alternatively, you can use a paramedical providers equivalent. All other underwriting forms can be found at the same web address.  \nCan Aviva arrange medical evidence for me?  \nOur application allows you to authorise Aviva to arrange your client’s requirements direct with Lifescreen. Once notified, Lifescreen fulfill referrals on average within seven working days.  \nHow can tele-underwriting make it easier to do underwriting?  \nAviva has established an in-house dedicated tele-underwriting service for you and your client. Our underwriting support officers are trained to collect the necessary information to finalise assessments and minimise the need for further followup by you or your client’s doctor.  \nHow do I contact the Underwriting Team?  \nFor all general new business enquiries, please contact our Customer Service Team on 1800 626 110. For technical underwriting queries, call the same number and follow the prompts to speak to an underwriter.  \nYou can also contact your relevant state underwriting team via email.  \n■ NSW: [nswunderwriting@avivagroup.com.au](nswunderwriting@avivagroup.com.au)  \n■ QLD: [qldunderwriting@avivagroup.com.au](qldunderwriting@avivagroup.com.au)  \n■ SA: [saunderwriting@avivagroup.com.au](saunderwriting@avivagroup.com.au)  \n■ VIC: [vicunderwriting@avivagroup.com.au](vicunderwriting@avivagroup.com.au)  \n■ WA: [waunderwriting@avivagroup.com.au](waunderwriting@avivagroup.com.au)[ ](waunderwriting@avivagroup.com.au)NB: VIC team look after TAS; SA team look after NT.  \nHow am I kept informed on my client’s application?  \nWeekly:  \nSummary of new applications including basic details such as cover, policy type, premiums and what we need from you to keep applications on track e.g. medical report requests, questionnaires.  \nThe weekly email also contains additional important information about your client’s application.  \nDaily:  \n■ open requirements we have received on pending applications, and  \n■ warning on day 74 of pending applications with open requirements  \nWhat’s the easiest way to track my client’s application online?  \nSimply log into the ‘adviser section’ of [avivagroup.com.au](avivagroup.com.au)[ ](avivagroup.com.au)and click ‘client reporting’ to track any application from submission to completion.  \nTip: account info  \nClick on ‘account info’ for up-to-date policy information on new and existing clients.  \nTip: adviser reporting  \nClient and policy management has never been so easy.  \nView a comprehensive list of reports on your client’s policies, including:  \n■ submissions outstanding report  \n■ summary action report (cover lapses, renewals and premiums due)  \nFor information of financial advisers only. Aviva does not authorise the distribution of this material to clients of financial advisers.  \nAV2 15U 05.08  \nNorwich Union Life Australia Limited ABN 34 006 783 295 AFSL number 241686 509 St Kilda Road Melbourne Victoria 3001 [avivagroup.com.au](avivagroup.com.au)  \nQu","cbCaibTWvsVvS7iL","https://ap.wps.com/l/cbCaibTWvsVvS7iL","pdf",77769,"English","# Frequently asked questions\n## Underwriting requirements and cover limits\n## PMAR report status and online tracking\n## RapidCheck, medical evidence, and tele-underwriting\n## Contact details for the underwriting team\n# Quick reference guide - Medical requirements\n## Life/TPD/CIB cover bands by age\n## Personal statement and testing combinations\n# Important notes","[{\"question\":\"What cover level changes the requirement for Aviva Financial Analysis or a Statement of Advice?\",\"answer\":\"Applications over $750,000 require an Aviva Financial Analysis (AFA) or a Statement of Advice (SOA) that shows how the cover was calculated.\"},{\"question\":\"What is RapidCheck and where can advisers find the underwriting forms?\",\"answer\":\"RapidCheck measures height, weight, blood pressure, pulse, and checks urine via a dip stick test. RapidCheck forms are available on the Aviva website under applications and Forms/protection/underwriting for client use.\"},{\"question\":\"How does tele-underwriting help in the underwriting process?\",\"answer\":\"Aviva provides an in-house tele-underwriting service that trains support officers to collect the information needed to finalise assessments, helping minimise further follow-up with advisers or the client’s doctor.\"}]","Aviva Quick Reference Guide - Underwriting Requirements - May 2008 | PDF",1789502944]