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\nContents......................................................................................................................... 3  \nAugusta IT Change Management................................................................................. 5  \nObjective of Change Management ......................................................................................... 5  \nAugusta IT Philosophy of Change Management .................................................................... 5  \nDefinitions .............................................................................................................................. 5  \nProcess Considerations ......................................................................................................... 8  \nChange Management Tools ................................................................................................... 9  \nTechnical Advisory Committee (TAC) ....................................................................................11  \nThe Change Planning Review Team (CPRT) ........................................................................11  \nDescription and Participants............................................................................................................... 11  \nMeetings and Agendas ....................................................................................................................... 11  \nChange Calendar Review .................................................................................................................. 12  \nThe Change Advisory Board .................................................................................................13  \nChange Management Applicability ............................................................................ 14  \nWhen Does Change Management Apply? ............................................................................14  \nSystem Modifications ............................................................................................................17  \nIn-House System Modifications .......................................................................................................... 17  \nVendor-Developed System Modifications .......................................................................................... 17  \nBusiness Software Projects...................................................................................................18  \nHow are Changes and Projects Interrelated? .................................................................................... 18  \nProject Documents ............................................................................................................................. 18  \nChange Management Checklist Template.............................................................................19  \nSecurity and System Patches ...............................................................................................19  \nThe Change Management Process ............................................................................ 21  \nGeneral Process Overview....................................................................................................21  \nStep 1: Identify the Need for a Change ................................................................................22  \nStep 2: Create a Change Calendar Entry .............................................................................22  \nStep 3: Determine the Risk ..................................................................................................24  \nStep 4: Determine the Impact...............................................................................................25  \nStep 5: Determine the Change Type ....................................................................................26  \nSummary of Steps f","cbCaid6l3PM1tEd9","https://ap.wps.com/l/cbCaid6l3PM1tEd9","pdf",1549250,45,"English","# Augusta IT Change Management\n## Objective of Change Management\n## Definitions\n## Process Considerations\n## Change Management Tools\n## Technical Advisory Committee (TAC)\n## The Change Planning Review Team (CPRT)\n## The Change Advisory Board\n## Change Management Applicability\n## The Change Management Process\n## General Process Overview\n## Communications\n## Security and System Patches","[{\"question\":\"变更管理的目标是什么？\",\"answer\":\"文件给出了变更管理的目标，强调对变更进行系统化规划、评估与控制，确保变更的风险与影响得到明确处理，并在全过程中保持可追溯性。\"},{\"question\":\"变更管理流程包含哪些关键步骤？\",\"answer\":\"流程从识别变更需求、创建变更日历条目、确定风险与影响、选择变更类型开始，随后规划测试、发布、确认与回退，执行测试与回顾，建立 Track-IT 工单并完成审批/拒绝、沟通、记录状态，最终关闭变更请求。\"},{\"question\":\"何时需要适用变更管理？\",\"answer\":\"文件设有“Change Management Applicability”和“Where Does Change Management Apply?”相关内容，说明何时触发变更管理要求，涵盖系统修改与不同类型项目的情境。\"}]","Augusta IT Change Management Policy & Procedures - Version 3 - Policy and Procedures Overview | PDF",1789186701]