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Explains the rationale and scope of the change, including elimination of the legacy CTP platform, streamlining customer experience, and improving regulatory and industry compliance. 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Information and views expressed in this document, including URL and other Internet Web site references, may change without notice.  \nSome examples depicted herein are provided for illustration only and are fictitious. No real association or connection is intended or should be inferred.  \nThis document does not provide you with any legal rights to any intellectual property in any Microsoft product. You may copy and use this document for your internal, reference purposes.© 2014 Microsoft Corporation. All rights reserved.  \nMicrosoft, Active Directory, ActiveX, Azure, BizTalk, JScript, Microsoft Dynamics, Outlook, SharePoint, SQL Server, Visual Basic, Visual Studio, Windows, Windows Server, and Windows Vista are trademarks of the Microsoft group of companies.  \nAll other trademarks are property of their respective owners.  \nContents  \nTransition Planning Guide for Enterprises ....................................................................................... 4  \nIntroduction................................................................................................................................... 4  \nTransition Overview...................................................................................................................... 8  \nTransition responsibilities ......................................................................................................... 8  \nChanges to user and administrator login experiences ........................................................... 11  \nKey phases in a transition ....................................................................................................... 14  \nTransition flowchart ................................................................................................................. 15  \nSubscription and licensing implications .................................................................................. 16  \nTransition Steps ......................................................................................................................... 18  \nPrepare for transition .............................................................................................................. 18  \nReview Pre-Transition checklist.............................................................................................. 20  \nSet up a trial organization ....................................................................................................... 24  \nActivate licensing and billing ................................................................................................... 24  \nPerform transition.................................................................................................................... 25  \nPerform Post-Transition activities ........................................................................................... 26  \nAppendices................................................................................................................................. 33  \nAppendix A – Glossary of terms ............................................................................................. 33  \nAppendix B – Key contacts and further information sources.................................................. 35  \nAppendix C – Profiling template ............................................................................................. 36  \nAppendix D-Pre and Post Transition Action Items Checklist................................................ 38  \nAppendix E-Assisted Transition Process for existing Office 365 subscriptions ................... 40  \nTransition Planning Guide for Enterprises  \nIntroduction  \nMicrosoft Dynamics CRM Online is a cloud-based customer relationship management (CRM) offering from Microsoft. As one of the first business-to-business online services available from Microsoft, it had to develop certain back-office and service","cbCaioTntj2T178L","https://ap.wps.com/l/cbCaioTntj2T178L","pdf",1171833,41,"English","# Introduction\n## Transition Overview\n## Transition responsibilities\n## Changes to user and administrator login experiences\n## Key phases in a transition\n## Transition flowchart\n## Subscription and licensing implications\n# Transition Steps\n## Prepare for transition\n## Review Pre-Transition checklist\n## Set up a trial organization\n## Activate licensing and billing\n## Perform transition\n## Perform Post-Transition activities\n# Appendices\n## Appendix A – Glossary of terms\n## Appendix B – Key contacts and further information sources\n## Appendix C – Profiling template\n## Appendix D – Pre and Post Transition Action Items Checklist\n## Appendix E – Assisted Transition Process for existing Office 365 subscriptions","[{\"question\":\"What is the Microsoft online services environment mentioned in the guide?\",\"answer\":\"It is the combination of a new administration portal and billing platform for Microsoft online services. It helps customers manage Microsoft Dynamics CRM Online and Office 365 subscriptions from one location and strengthens compliance handling.\"},{\"question\":\"Why are customers being moved off the legacy CTP platform?\",\"answer\":\"The guide states that the legacy platform will be decommissioned around Q1 of calendar year 2014. Customers are then transitioned to Microsoft’s standard administration, billing, and provisioning environment for cloud services.\"},{\"question\":\"What responsibilities and transition steps are covered?\",\"answer\":\"The guide includes transition responsibilities, key phases, a transition flowchart, and steps to prepare, set up a trial organization, activate licensing and billing, perform the transition, and complete post-transition activities.\"}]","Assisted Transition Planning Guide for Enterprises - Microsoft online services environment transition | PDF",1789158288]