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Primary responsibilities include providing sensitive, customer service-oriented counsel regarding financial aid and payment options available to students and families, reviewing applications, making awards, and assisting in the management of financial aid programs. The Assistant Director also is responsible to help ensure the college maintains proper compliance and administration of all student aid programs.  \nRequirements:  \n• A personal commitment to Jesus Christ and a willingness to support the Christian character and mission of Westmont College.  \n• Bachelor’s degree or 5 years or more background and experience.  \n• A strong history of and commitment to customer service.  \n• Previous financial aid and/or student accounts counseling experience including basic understanding of financial aid need analysis and complex case resolution.  \n• Developed organizational and analytical skills and strong attention to detail.  \n• Experience utilizing automated financial aid software, preferably PowerFaids.  \n• At least intermediate experience utilizing office technology, including Word, Excel, and e-mail.  \n• Demonstrated excellent verbal, written, and interpersonal communication skills, including the ability to clearly communicate college policies along with federal and state regulations.  \n• Ability to work well both independently and as part of a team.  \n• A highly developed sense of confidentiality.  \n• An ability to manage multiple high-priority responsibilities in a deadlinedriven environment.  \nPreference given to candidates who:  \n• Possess a thorough knowledge of federal and state financial aid programs and regulations.  \n• Have previous experience using financial aid/student accounts management systems such as PowerFAIDS, EdConnect, WebGrants, or ELM.  \nResponsibilities:  \n• Provide sensitive financial aid counsel regarding payment and financial aid options available to students and families.  \n• Manage the awarding and application tracking of a diverse student population.  \n• Plan and manage individual and mass communications with students and parents, including printed materials and content of the web site, to ensure that that they are well-informed in advance regarding managing their student accounts and student loans.  \n• Use PowerFaids software to review and process aid applications in compliance with institutional, federal and state guidelines.  \n• Review need analysis information, including federal income tax forms and supporting documents, for accuracy and completeness to perform verification.  \n• Assess and verify student eligibility for financial aid.  \n• Review student files and prepare aid revisions.  \n• Each semester, monitor students receiving financial aid to determine continuing aid eligibility under Westmont’s Satisfactory Academic Progress policy  \n• Review grade point averages of students receiving institutional merit awards to determine continued eligibility of their award.  \n• Determine student eligibility for institutional, federal and private loan programs.  \n• Maintain accurate Westmont loan files in accordance with federal regulations.  \n• Ensure compliance with federal, state and institutional policies.  \n• Review and revise the Westmont Financial Aid policies and procedure Manual.  \n• Assist students and parents by answering questions and act as a resource for financial aid information.  \n• Maintain a comprehensive working knowledge of financial aid regulations by regular participation in professional development activities.  \n• Act as a first level of appeal for students and parents in regard to financial aid.  \n• Contribute to the formulation of financial aid policies and procedur","cbCaih1vVWKcybgB","https://ap.wps.com/l/cbCaih1vVWKcybgB","pdf",165458,"English","# Position Summary\n# Requirements\n# Preference\n# Responsibilities\n# Expectations for Workplace Demeanor\n# Reports To and Dates","[{\"question\":\"What experience and technical skills are required for this position?\",\"answer\":\"Candidates need a bachelor’s degree or at least 5 years of relevant background, strong customer service experience, knowledge of financial aid need analysis and case resolution, experience with automated financial aid software (preferably PowerFaids), and intermediate proficiency with tools like Word, Excel, and email.\"}]","Assistant Director - Student Financial Services - Job Description | PDF",1789351015]