[{"data":1,"prerenderedAt":-1},["ShallowReactive",2],{"detail-sidebar-cat-1-en-105":3,"doc-seo-288672-105":53,"doc-detail-288672-en":126},{"code":4,"msg":5,"data":6},0,"success",[7,14,19,24,29,34,39,44,49],{"id":8,"doc_module":9,"doc_module_name":10,"category_name":11,"show_sort_weight":12,"slug":13},11,1,"Template","Presentations",90,"presentations",{"id":15,"doc_module":9,"doc_module_name":10,"category_name":16,"show_sort_weight":17,"slug":18},12,"Resumes",80,"resumes",{"id":20,"doc_module":9,"doc_module_name":10,"category_name":21,"show_sort_weight":22,"slug":23},14,"Invoices",70,"invoices",{"id":25,"doc_module":9,"doc_module_name":10,"category_name":26,"show_sort_weight":27,"slug":28},15,"Posters",60,"posters",{"id":30,"doc_module":9,"doc_module_name":10,"category_name":31,"show_sort_weight":32,"slug":33},16,"Social Media",50,"social-media",{"id":35,"doc_module":9,"doc_module_name":10,"category_name":36,"show_sort_weight":37,"slug":38},17,"Forms",40,"forms",{"id":40,"doc_module":9,"doc_module_name":10,"category_name":41,"show_sort_weight":42,"slug":43},18,"Letters",30,"letters",{"id":45,"doc_module":9,"doc_module_name":10,"category_name":46,"show_sort_weight":47,"slug":48},21,"Paper Templates",5,"papers-templates",{"id":50,"doc_module":9,"doc_module_name":10,"category_name":51,"show_sort_weight":4,"slug":52},158,"General","general-158",{"code":4,"msg":54,"data":55},"ok",{"site_id":56,"language":57,"slug":58,"title":59,"keywords":60,"description":61,"schema_data":62,"social_meta":119,"head_meta":121,"extra_data":123,"updated_unix":125},105,"en","artel-rma-request-form","Artel - RMA Request Form","","This document provides the official Return Material Authorization (RMA) Request Form for Artel Video Systems. It is designed to facilitate the professional return of equipment for repair by capturing essential customer information, including company details, contact information, and specific hardware data such as part numbers and serial numbers. The form ensures that users provide a detailed description of the encountered technical problems. Additionally, it outlines the structured submission process, which involves electronic filing via email or fax, verification of warranty status, and mandatory requirements for out-of-warranty services. The included instructions emphasize the importance of obtaining an RMA number prior to shipment to the Westford, Massachusetts, facility to ensure efficient tracking and processing of all returned goods. This template serves as a critical interface between the client and Artel's support team, promoting clear communication and streamlined technical service workflows for global customers utilizing Artel equipment.",{"@graph":63,"@context":118},[64,80,101],{"@type":65,"itemListElement":66},"BreadcrumbList",[67,71,74,77],{"item":68,"name":69,"@type":70,"position":9},"https://docshare.wps.com","Home","ListItem",{"item":72,"name":10,"@type":70,"position":73},"https://docshare.wps.com/template/",2,{"item":75,"name":36,"@type":70,"position":76},"https://docshare.wps.com/template/forms/",3,{"item":78,"name":59,"@type":70,"position":79},"https://docshare.wps.com/template/artel-rma-request-form/288672/",4,{"url":78,"name":59,"@type":81,"image":82,"author":87,"headline":59,"publisher":90,"fileFormat":93,"inLanguage":57,"description":61,"dateModified":94,"datePublished":95,"encodingFormat":93,"isAccessibleForFree":96,"interactionStatistic":97},"DigitalDocument",{"url":83,"@type":84,"width":85,"height":86},"https://docshare.wps.com/thumbnails/artel-rma-request-form/288672.png","ImageObject",442,249,{"name":88,"@type":89},"Clementine","Person",{"url":68,"name":91,"@type":92},"DocShare","Organization","application/pdf","2026-09-22","2026-09-17",true,{"@type":98,"interactionType":99,"userInteractionCount":76},"InteractionCounter",{"@type":100},"ViewAction",{"@type":102,"mainEntity":103},"FAQPage",[104,110,114],{"name":105,"@type":106,"acceptedAnswer":107},"What information is required to initiate an RMA request with Artel?","Question",{"text":108,"@type":109},"You must complete the customer information section, provide the part number and serial number for each item, and include a detailed description of the problem experienced.","Answer",{"name":111,"@type":106,"acceptedAnswer":112},"How should the completed RMA form be submitted?",{"text":113,"@type":109},"The form can be submitted by emailing it to sales@artel.com or by faxing it to (978) 263-9755.",{"name":115,"@type":106,"acceptedAnswer":116},"What is required for out-of-warranty repairs?",{"text":117,"@type":109},"A valid Purchase Order or a credit card is required to cover the costs associated with out-of-warranty repairs.","https://schema.org",{"og:url":78,"og:type":120,"og:title":59,"og:site_name":91,"og:description":61},"article",{"robots":122,"canonical":78},"index,follow",{"doc_id":124,"site_id":56},288672,1789633767,{"code":4,"msg":5,"data":127},{"doc_id":124,"user_id":128,"nickname":88,"user_avatar":129,"doc_module":9,"category_id":35,"category_name":36,"doc_title":59,"doc_description":61,"doc_content":130,"file_id":131,"file_url":132,"file_type":133,"file_size":134,"view_count":76,"is_deleted":4,"is_public":9,"is_downloadable":9,"audit_status":9,"page_count":9,"language":135,"language_code":57,"site_id":56,"html_lang":57,"table_of_contents":136,"faqs":137,"seo_title":138,"seo_description":61,"update_tm":125,"read_time":4},1374391974564,"https://ap-avatar.wpscdn.com/avatar/14000253aa45c000a9e?x-image-process=image/resize,m_fixed,w_180,h_180&k=1779874745381141002","Return Material Authorization (RMA) Request Form  \nCustomer Information Date:  \n\n| Company: |  | Billing Address | Shipping Address |  |\n| --- | --- | --- | --- | --- |\n| Contact: |  |  |  |  |\n| Phone: |  |  |  |  |\n| Fax: |  |  |  |  |\n| Email: |  |  |  |  |\n| Part Number | Serial Number | Description of Problem | (Artel Use) |  |\n|  |  |  | Warranty Status | Repair Charge |\n|  |  |  |  |  |\n|  |  |  |  |  |\n|  |  |  |  |  |\n|  |  |  |  |  |\n|  |  |  |  |  |\n\n1. Complete the Customer Information section and provide the part number, serial number and a description of the problem experienced for each item you wish to return for repair.  \n2. Email the completed form to [sales@artel.com](sales@artel.com) or fax to (978) 263-9755.  \n3. We will check the warranty status and respond to you with the repair cost, RMA Number and return shipping instructions.  \n4. A Purchase Order or Credit Card is required for out-of-warranty repairs.  \n5. Mark your carton(s) with the Artel RMA Number and ship to:  \nArtel Video Systems  \n5B Lyberty Way  \nWestford, MA 01886","cbCaicDEMT8d5B1q","https://ap.wps.com/l/cbCaicDEMT8d5B1q","pdf",39546,"English","# Customer Information\n## Submission Instructions\n## Shipping Information","[{\"question\":\"What information is required to initiate an RMA request with Artel?\",\"answer\":\"You must complete the customer information section, provide the part number and serial number for each item, and include a detailed description of the problem experienced.\"},{\"question\":\"How should the completed RMA form be submitted?\",\"answer\":\"The form can be submitted by emailing it to sales@artel.com or by faxing it to (978) 263-9755.\"},{\"question\":\"What is required for out-of-warranty repairs?\",\"answer\":\"A valid Purchase Order or a credit card is required to cover the costs associated with out-of-warranty repairs.\"}]","Artel - RMA Request Form | PDF"]