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The glossary covers metrics and response reports for appointment feedback and pre-appointment questions, campaign and summary reporting for appointments and scheduling outcomes, check-in tracking with duration rules, event RSVP and attendance context, case and referral workflows for interventions, and core student data outputs such as attendance, notes, enrollments, and student overviews with targeted filtering.",{"@graph":63,"@context":119},[64,80,102],{"@type":65,"itemListElement":66},"BreadcrumbList",[67,71,74,77],{"item":68,"name":69,"@type":70,"position":9},"https://docshare.wps.com","Home","ListItem",{"item":72,"name":10,"@type":70,"position":73},"https://docshare.wps.com/template/",2,{"item":75,"name":11,"@type":70,"position":76},"https://docshare.wps.com/template/presentations/",3,{"item":78,"name":59,"@type":70,"position":79},"https://docshare.wps.com/template/appointmentvisits-reports-reports-glossary/247861/",4,{"url":78,"name":59,"@type":81,"image":82,"author":87,"headline":59,"publisher":90,"fileFormat":93,"inLanguage":57,"description":61,"dateModified":94,"datePublished":95,"encodingFormat":93,"isAccessibleForFree":96,"interactionStatistic":97},"DigitalDocument",{"url":83,"@type":84,"width":85,"height":86},"https://docshare.wps.com/thumbnails/appointmentvisits-reports-reports-glossary/247861.png","ImageObject",442,249,{"name":88,"@type":89},"Tawan","Person",{"url":68,"name":91,"@type":92},"DocShare","Organization","application/pdf","2026-10-27","2026-09-12",true,{"@type":98,"interactionType":99,"userInteractionCount":101},"InteractionCounter",{"@type":100},"ViewAction",20,{"@type":103,"mainEntity":104},"FAQPage",[105,111,115],{"name":106,"@type":107,"acceptedAnswer":108},"What is the difference between Appointment Feedback Metrics and Appointment Feedback Responses reports?","Question",{"text":109,"@type":110},"Appointment Feedback Metrics focuses on how many requests are sent, how many responses are received, response rate, and template information. Appointment Feedback Responses lists the actual student responses with a column for each question, including question type and answer.","Answer",{"name":112,"@type":107,"acceptedAnswer":113},"How should users interpret the Duration value in the Check-Ins Report?",{"text":114,"@type":110},"Each row represents a single check-in within the selected date range and includes the check-in duration. A Duration of 0 indicates the student did not check out.",{"name":116,"@type":107,"acceptedAnswer":117},"Which report is used to view progress report responses created by faculty?",{"text":118,"@type":110},"The Progress Reports Report captures progress report responses submitted by faculty within the platform, commonly during weeks 3–5 of a term when academic alerts are filed.","https://schema.org",{"og:url":78,"og:type":121,"og:title":59,"og:site_name":91,"og:description":61},"article",{"robots":123,"canonical":78},"index,follow",{"doc_id":125,"site_id":56},247861,1791663728,{"code":4,"msg":5,"data":128},{"doc_id":125,"user_id":129,"nickname":88,"user_avatar":130,"doc_module":9,"category_id":8,"category_name":11,"doc_title":59,"doc_description":61,"doc_content":131,"file_id":132,"file_url":133,"file_type":134,"file_size":135,"view_count":101,"is_deleted":4,"is_public":9,"is_downloadable":9,"audit_status":9,"page_count":79,"language":136,"language_code":57,"site_id":56,"html_lang":57,"table_of_contents":137,"faqs":138,"seo_title":139,"seo_description":61,"update_tm":140,"read_time":73},2336475104042,"https://ap-avatar.wpscdn.com/avatar/22000c4c32af1715be0?x-image-process=image/resize,m_fixed,w_180,h_180&k=1786537525561427321","Appointment Questions Reports*  \nUsers who are using Appointment Feedback Surveys or Pre-Appointment Questions have access to view these reports  \n\n| Report Name | Report Description |\n| --- | --- |\n| Appointment Feedback Metrics Report | This report shows how many feedback requests are sent per template, how many responses the template has received, the response %, and general template information.\u003Cbr>Suggested filters: Location, Student Service |\n| Appointment Feedback Responses Report | This report shows the responses students give to the feedback surveys. There is a column for each question, question type, and answer.\u003Cbr>Suggested filters: Appointment Date, Location, Student Service |\n| Pre-Appointment Metrics Report | This report shows how many pre-appointment questions are sent per template, how many responses the template has received, the response %, and general template information.\u003Cbr>Suggested filters: Location, Student Service |\n| Pre-Appointment Responses Report | This report shows the responses students give to the pre-appointment surveys. There is a column for each question, question type, and answer.\u003Cbr>Suggested filters: Appointment Date, Location, Student Service |\n\nAppointment/Visits Reports  \n\n| Report Name | Report Description |\n| --- | --- |\n| Appointment Campaigns Report | This report shows all Appointment Campaign appointment requests and students who have scheduled an appointment.\u003Cbr>Suggested filters: Appointments Created, Campaign Name, Campaign Start Date, Has Scheduled Appointment, Location, Service, Include My Students Only, Not Responded Only |\n| Appointment Summaries Report | This report shows any Appointment Summary created by a user within the platform, including scheduled & drop-in appointments. It also includes cancelled and no-shows if selected.\u003Cbr>Suggested filters: Location, Reported Duration, Reported Start Date, Reported End Date, Reported Meeting Type, Reported Services, Summary, Student ID, Include My Students Only |\n| Appointments Report | This report shows any appointment created by a user. A single row in thereport represents a single appointment within the selected Date Range. If |\n\n\n|  | the appointment instance is a group appointment, they will appear as a single row.\u003Cbr>Suggested filters: Appointment Created At Date, Cancelled?, Location, Scheduled Meeting Type, Scheduled Services, Scheduled Start Date, Include My Students Only, Include Cancelled Appointments, Include No Shows |\n| --- | --- |\n| Check-Ins Report | This report shows any check-in for a visit, including those swiping in for Study Hall hours. A single row represents a single check-in within the date range chosen, and the duration of the check-in.\u003Cbr>If the Duration column is 0, this indicates the student did not check-out. Suggested Filters: Check In Date, Location |\n\nEvent Campaigns*  \nUsers who are using Events have access to view these reports  \n\n| Report Name | Report Description |\n| --- | --- |\n| Event RSVPs Report | This report shows Event RSVP responses. Data is Care Unit specific; users will only be able to view RSVPs within their Care Unit.\u003Cbr>Suggested Filters: Care Unit, Event Display Name, Event Start Date/Time |\n| Events Report | This report shows any Event related information. A single row represents a single event. Data is Care Unit specific; users will only be able to view Event data within their Care Unit permissions.\u003Cbr>Suggested Filters: Care Unit, Event Display Name, Event Start Date/Time, Total Attended |\n\nContinue to next page…  \nIntervention Reports  \n\n| Report Name | Report Description |\n| --- | --- |\n| Cases Report | This report shows users open or closed cases for campus referrals, including who opened the case, the case assignee, case comments, and the case closed reason.\u003Cbr>Suggested filters: Alert Course, Owner (user list), Notification or Referral Reasons, Status, Student ID, Include My Students Only |\n| Notification or Referrals Report | This report shows notifications or referrals sub","cbCaiuWSwItNqCyx","https://ap.wps.com/l/cbCaiuWSwItNqCyx","pdf",208640,"English","# Appointment/Visits Reports\n## Appointment Questions Reports\n## Appointment Campaigns Report\n## Event Campaigns\n## Intervention Reports\n## Student Data Reports","[{\"question\":\"What is the difference between Appointment Feedback Metrics and Appointment Feedback Responses reports?\",\"answer\":\"Appointment Feedback Metrics focuses on how many requests are sent, how many responses are received, response rate, and template information. Appointment Feedback Responses lists the actual student responses with a column for each question, including question type and answer.\"},{\"question\":\"How should users interpret the Duration value in the Check-Ins Report?\",\"answer\":\"Each row represents a single check-in within the selected date range and includes the check-in duration. A Duration of 0 indicates the student did not check out.\"},{\"question\":\"Which report is used to view progress report responses created by faculty?\",\"answer\":\"The Progress Reports Report captures progress report responses submitted by faculty within the platform, commonly during weeks 3–5 of a term when academic alerts are filed.\"}]","Appointment/Visits Reports - Reports Glossary | PDF",1789243100]