[{"data":1,"prerenderedAt":-1},["ShallowReactive",2],{"doc-seo-259054-105":3,"detail-sidebar-cat-1-en-105":81,"doc-detail-259054-en":126},{"code":4,"msg":5,"data":6},0,"ok",{"site_id":7,"language":8,"slug":9,"title":10,"keywords":11,"description":12,"schema_data":13,"social_meta":74,"head_meta":76,"extra_data":78,"updated_unix":80},105,"en","accounting-assistant-utility-billing-clerk-job-description","Accounting Assistant (Utility Billing Clerk) Job Description","","Accounting Assistant (Utility Billing Clerk) job description outlines the role within the Finance Department, focused on public customer service and comprehensive utility billing support. Responsibilities cover calculating water and wastewater bills, preparing pre-billing estimates, producing and mailing bills, managing meter reads, correcting discrepancies, researching billing errors, and processing payments through multiple channels. The position also performs daily cash balancing, nightly closing, monthly reconciliations and journal entries, resolves customer service issues, supports general accounting tasks, maintains records, and completes year-end reporting. Minimum education and one-year accounting experience are required, with ICity Software and municipal experience as an asset.",{"@graph":14,"@context":73},[15,34,56],{"@type":16,"itemListElement":17},"BreadcrumbList",[18,23,27,31],{"item":19,"name":20,"@type":21,"position":22},"https://docshare.wps.com","Home","ListItem",1,{"item":24,"name":25,"@type":21,"position":26},"https://docshare.wps.com/template/","Template",2,{"item":28,"name":29,"@type":21,"position":30},"https://docshare.wps.com/template/letters/","Letters",3,{"item":32,"name":10,"@type":21,"position":33},"https://docshare.wps.com/template/accounting-assistant-utility-billing-clerk-job-description/259054/",4,{"url":32,"name":10,"@type":35,"image":36,"author":41,"headline":10,"publisher":44,"fileFormat":47,"inLanguage":8,"description":12,"dateModified":48,"datePublished":49,"encodingFormat":47,"isAccessibleForFree":50,"interactionStatistic":51},"DigitalDocument",{"url":37,"@type":38,"width":39,"height":40},"https://docshare.wps.com/thumbnails/accounting-assistant-utility-billing-clerk-job-description/259054.png","ImageObject",442,249,{"name":42,"@type":43},"Cipher","Person",{"url":19,"name":45,"@type":46},"DocShare","Organization","application/pdf","2026-10-27","2026-09-13",true,{"@type":52,"interactionType":53,"userInteractionCount":55},"InteractionCounter",{"@type":54},"ViewAction",14,{"@type":57,"mainEntity":58},"FAQPage",[59,65,69],{"name":60,"@type":61,"acceptedAnswer":62},"What are the core duties of the Accounting Assistant (Utility Billing Clerk)?","Question",{"text":63,"@type":64},"The role handles water and wastewater utility billing, customer service, meter read posting and correction, billing error research, and payment processing. It also supports reconciliations, journal entries, and year-end reporting.","Answer",{"name":66,"@type":61,"acceptedAnswer":67},"How are utility bills generated and delivered?",{"text":68,"@type":64},"Utility bills require bill calculation, preparation of pre-billing estimates, printing and mailing all utility bills, and running/distributing post-billing reports.",{"name":70,"@type":61,"acceptedAnswer":71},"What qualifications and skills are required?",{"text":72,"@type":64},"The position requires a post-secondary Business Administration diploma in accounting and/or finance and at least one year of accounting-environment experience. Strong organization, communication, customer service, Microsoft Office skills, mathematical capability, and attention to detail are expected.","https://schema.org",{"og:url":32,"og:type":75,"og:title":10,"og:site_name":45,"og:description":12},"article",{"robots":77,"canonical":32},"index,follow",{"doc_id":79,"site_id":7},259054,1790424137,{"code":4,"msg":82,"data":83},"success",[84,89,94,98,103,108,113,117,122],{"id":85,"doc_module":22,"doc_module_name":25,"category_name":86,"show_sort_weight":87,"slug":88},11,"Presentations",90,"presentations",{"id":90,"doc_module":22,"doc_module_name":25,"category_name":91,"show_sort_weight":92,"slug":93},12,"Resumes",80,"resumes",{"id":55,"doc_module":22,"doc_module_name":25,"category_name":95,"show_sort_weight":96,"slug":97},"Invoices",70,"invoices",{"id":99,"doc_module":22,"doc_module_name":25,"category_name":100,"show_sort_weight":101,"slug":102},15,"Posters",60,"posters",{"id":104,"doc_module":22,"doc_module_name":25,"category_name":105,"show_sort_weight":106,"slug":107},16,"Social Media",50,"social-media",{"id":109,"doc_module":22,"doc_module_name":25,"category_name":110,"show_sort_weight":111,"slug":112},17,"Forms",40,"forms",{"id":114,"doc_module":22,"doc_module_name":25,"category_name":29,"show_sort_weight":115,"slug":116},18,30,"letters",{"id":118,"doc_module":22,"doc_module_name":25,"category_name":119,"show_sort_weight":120,"slug":121},21,"Paper Templates",5,"papers-templates",{"id":123,"doc_module":22,"doc_module_name":25,"category_name":124,"show_sort_weight":4,"slug":125},158,"General","general-158",{"code":4,"msg":82,"data":127},{"doc_id":79,"user_id":128,"nickname":42,"user_avatar":129,"doc_module":22,"category_id":114,"category_name":29,"doc_title":10,"doc_description":12,"doc_content":130,"file_id":131,"file_url":132,"file_type":133,"file_size":134,"view_count":55,"is_deleted":4,"is_public":22,"is_downloadable":22,"audit_status":22,"page_count":26,"language":135,"language_code":8,"site_id":7,"html_lang":8,"table_of_contents":136,"faqs":137,"seo_title":138,"seo_description":12,"update_tm":139,"read_time":22},687208528416,"https://ap-avatar.wpscdn.com/davatar_9964176cb1d06d4a9deccf72a44ae3dc","Accounting Assistant (Utility Billing Clerk) Job Description  \nJob Information  \nTitle: Accounting Assistant  \nDepartment: Finance  \nImmediate Supervisor: Treasurer / Deputy Clerk-Administrator  \nRate of Pay: Per CUPE Local 259 Collective Agreement  \nHours of Work: Per CUPE Local 259 Collective Agreement  \nBenefits: Per CUPE Local 259 Collective Agreement  \nJob Summary  \nThe Accounting Assistant (Utility Billing Clerk) is responsible for providing customer service to the public and performing a variety of accounting and clerical duties. The assistant will be an effective team member whose contributions will assist in the achievement of departmental objectives.  \nOrganizational Status  \nThe Finance Department manages the delivery of financial services, financial reporting, financial planning and budgeting processes, benefit administration, and information technology services.  \nThe Department works closely with other municipal departments and provides assistance to them as required.  \nEssential Duties and Responsibilities  \n1. Responsible for water/wastewater utility billing, including calculation of bills, preparation of pre-billing estimates, printing and mailing all utility bills and running and distributing post-billing reports.  \n2. Complete work orders for new customer connections and disconnections, and all transactions for closed and/or transferred utility accounts.  \n3. Post and edit meter reads, review calculations, verify discrepancies, and make necessary corrections.  \n4. Research and investige billing errors, discrepancies and adjustments, and report any ongoing issues to the supervisor.  \n5. Process payments received in person, by mail, facsimile and from banking institutions, ATM and debit machine payments.  \n6. Balance daily cash receipt deposits and perform nightly closing procedures to maintain accurate records.  \n7. Prepare various account reconciliations and related journal entries on a monthly basis.  \n8. Resolve customer services issues related to water and wastewater billing in person and by phone; escalate issues to supervisor as appropriate; and/or refer customers to other departments as appropriate.  \n9. Assist with and complete as directed or assigned various financial and general accounting activities such as accounts receivable, payroll, property taxes and accounts payable.  \n10. Control and balance records and summaries and complete year-end reports and reconciliations.  \n11. Cross-training is required for the performance of duties of other office personnel in their absence.  \n12. Assist in achieving corporate excellence through information provision, problem solving and teamwork.  \nRequired Education / Work Experience  \n1. Minimum of a post-secondary Business Administration diploma in accounting and/or finance.  \n2. Minimum one year experience in an accounting environment.  \n3. Experience with ICity Software and/or in a municipal environment will be considered an asset.  \nRequired Skills and Abilities / Work Demands  \n1. Demonstrated strong organizational skills with the ability to prioritize work in order to meet deadlines.  \n2. Excellent networking and interpersonal skills to interact with staff, Council , management and members of the public. These skills are required to represent the municipality and maintain its prestige and image as well as to provide a strong teamwork environment.  \n3. Apply effective customer service techniques; respond to customer inquiries and complaints in a courteous, understanding and concerned manner.  \n4. Excellent oral and written communication skills.  \n5. Excellent skills in Microsoft Office including its spreadsheet application.  \n6. Excellent mathematical skills and ability to prepare general accounting journal entries.  \n7. Ability to maintain sustained attention to detail in checking and recording financial transactions.  \n8. Excellent computer skills with the capacity to promptly learn new computer software programs relevant to the municipality.  \nOther  \nTh","cbCaigqPEr4WMuJj","https://ap.wps.com/l/cbCaigqPEr4WMuJj","pdf",17977,"English","# Job Summary\n## Organizational Status\n## Essential Duties and Responsibilities\n## Required Education / Work Experience\n## Required Skills and Abilities / Work Demands\n## Other","[{\"question\":\"What are the core duties of the Accounting Assistant (Utility Billing Clerk)?\",\"answer\":\"The role handles water and wastewater utility billing, customer service, meter read posting and correction, billing error research, and payment processing. It also supports reconciliations, journal entries, and year-end reporting.\"},{\"question\":\"How are utility bills generated and delivered?\",\"answer\":\"Utility bills require bill calculation, preparation of pre-billing estimates, printing and mailing all utility bills, and running/distributing post-billing reports.\"},{\"question\":\"What qualifications and skills are required?\",\"answer\":\"The position requires a post-secondary Business Administration diploma in accounting and/or finance and at least one year of accounting-environment experience. Strong organization, communication, customer service, Microsoft Office skills, mathematical capability, and attention to detail are expected.\"}]","Accounting Assistant (Utility Billing Clerk) Job Description | PDF",1789329065]