[{"data":1,"prerenderedAt":-1},["ShallowReactive",2],{"detail-sidebar-cat-1-en-105":3,"doc-seo-262600-105":53,"doc-detail-262600-en":126},{"code":4,"msg":5,"data":6},0,"success",[7,14,19,24,29,34,39,44,49],{"id":8,"doc_module":9,"doc_module_name":10,"category_name":11,"show_sort_weight":12,"slug":13},11,1,"Template","Presentations",90,"presentations",{"id":15,"doc_module":9,"doc_module_name":10,"category_name":16,"show_sort_weight":17,"slug":18},12,"Resumes",80,"resumes",{"id":20,"doc_module":9,"doc_module_name":10,"category_name":21,"show_sort_weight":22,"slug":23},14,"Invoices",70,"invoices",{"id":25,"doc_module":9,"doc_module_name":10,"category_name":26,"show_sort_weight":27,"slug":28},15,"Posters",60,"posters",{"id":30,"doc_module":9,"doc_module_name":10,"category_name":31,"show_sort_weight":32,"slug":33},16,"Social Media",50,"social-media",{"id":35,"doc_module":9,"doc_module_name":10,"category_name":36,"show_sort_weight":37,"slug":38},17,"Forms",40,"forms",{"id":40,"doc_module":9,"doc_module_name":10,"category_name":41,"show_sort_weight":42,"slug":43},18,"Letters",30,"letters",{"id":45,"doc_module":9,"doc_module_name":10,"category_name":46,"show_sort_weight":47,"slug":48},21,"Paper Templates",5,"papers-templates",{"id":50,"doc_module":9,"doc_module_name":10,"category_name":51,"show_sort_weight":4,"slug":52},158,"General","general-158",{"code":4,"msg":54,"data":55},"ok",{"site_id":56,"language":57,"slug":58,"title":59,"keywords":60,"description":61,"schema_data":62,"social_meta":119,"head_meta":121,"extra_data":123,"updated_unix":125},105,"en","account-manager-job-description","Account Manager Job Description","","Account Manager role description outlining the position as the primary contact for an assigned account portfolio. Responsibilities focus on building strong customer relationships, monitoring daily operations, reviewing KPI metrics, and leading business reviews to align performance, issues, opportunities, and long-term plans. The job emphasizes proactive opportunity identification, supply chain and logistics solution development, coordination across internal teams for load booking and cost reduction, and participation in RFQs and customer profile updates. Qualifications, work environment, physical demands, travel expectations, and EEO compliance are included, with a disclaimer that duties may evolve with business needs.",{"@graph":63,"@context":118},[64,80,101],{"@type":65,"itemListElement":66},"BreadcrumbList",[67,71,74,77],{"item":68,"name":69,"@type":70,"position":9},"https://docshare.wps.com","Home","ListItem",{"item":72,"name":10,"@type":70,"position":73},"https://docshare.wps.com/template/",2,{"item":75,"name":16,"@type":70,"position":76},"https://docshare.wps.com/template/resumes/",3,{"item":78,"name":59,"@type":70,"position":79},"https://docshare.wps.com/template/account-manager-job-description/262600/",4,{"url":78,"name":59,"@type":81,"image":82,"author":87,"headline":59,"publisher":90,"fileFormat":93,"inLanguage":57,"description":61,"dateModified":94,"datePublished":95,"encodingFormat":93,"isAccessibleForFree":96,"interactionStatistic":97},"DigitalDocument",{"url":83,"@type":84,"width":85,"height":86},"https://docshare.wps.com/thumbnails/account-manager-job-description/262600.png","ImageObject",442,249,{"name":88,"@type":89},"Fez","Person",{"url":68,"name":91,"@type":92},"DocShare","Organization","application/pdf","2026-10-06","2026-09-14",true,{"@type":98,"interactionType":99,"userInteractionCount":47},"InteractionCounter",{"@type":100},"ViewAction",{"@type":102,"mainEntity":103},"FAQPage",[104,110,114],{"name":105,"@type":106,"acceptedAnswer":107},"What are the core responsibilities of the Account Manager in this role?","Question",{"text":108,"@type":109},"The Account Manager serves as the main point of contact for accounts, drives success and growth by fostering relationships, monitoring day-to-day operations, reviewing KPI metrics, and leading business reviews.","Answer",{"name":111,"@type":106,"acceptedAnswer":112},"How does the role support customers through logistics and supply chain work?",{"text":113,"@type":109},"It includes identifying and pursuing opportunities, developing supply chain/logistics solutions, collaborating with Carrier Solutions and other departments to optimize load bookings and carrier selection, and ensuring compliance with load-specific pickup/delivery needs and equipment requirements.",{"name":115,"@type":106,"acceptedAnswer":116},"What qualifications and experience are required for this position?",{"text":117,"@type":109},"A High School Diploma or GED is required, with one of the experience options listed: 1–3 years (with a bachelor’s degree), 5 years (with an associate degree), or 6 years in lieu of a degree. Transportation industry experience is a plus, along with sales/customer service/negotiation talents and proficiency in Microsoft Office.","https://schema.org",{"og:url":78,"og:type":120,"og:title":59,"og:site_name":91,"og:description":61},"article",{"robots":122,"canonical":78},"index,follow",{"doc_id":124,"site_id":56},262600,1790473929,{"code":4,"msg":5,"data":127},{"doc_id":124,"user_id":128,"nickname":88,"user_avatar":129,"doc_module":9,"category_id":15,"category_name":16,"doc_title":59,"doc_description":61,"doc_content":130,"file_id":131,"file_url":132,"file_type":133,"file_size":134,"view_count":47,"is_deleted":4,"is_public":9,"is_downloadable":9,"audit_status":9,"page_count":76,"language":135,"language_code":57,"site_id":56,"html_lang":57,"table_of_contents":136,"faqs":137,"seo_title":138,"seo_description":61,"update_tm":139,"read_time":9},2336478940794,"https://ap-avatar.wpscdn.com/davatar_9964176cb1d06d4a9deccf72a44ae3dc","JOB DESCRIPTION  \n\n| JOB TITLE: Account Manager EXEMPTION STATUS: Exempt\u003Cbr>DEPARTMENT: Customer Operations EEO-1 STATUS:\u003Cbr>PEOPLE LEADER: Director of Logistics Operations |\n| --- |\n| JOB SUMMARY: The Account Manager is the main point of contact for all accounts in their portfolio. They are responsible for the success and the growth of their accounts by fostering relationships, monitoring the day-to-day operations, mentoring account managers and account reps, and providing key performance indicator reports on stability. |\n| ESSENTIAL DUTIES:\u003Cbr>• Foster strong relationships with key accounts, understanding their supply chain intimately.\u003Cbr>• Regularly review KPI metrics to drive organizational focus, ensuring customer satisfaction and operational efficiency.\u003Cbr>• Organize and lead business reviews, discussing performance, issues, opportunities, and long-term plans.\u003Cbr>• Proactively identify and pursue business opportunities, developing supply chain/logistics solutions that deliver immediate and lasting value to clients through daily engagement with existing and potential customers.\u003Cbr>• Collaborate with Carrier Solutions and other departments to optimize load bookings, carrier selection, and cost reduction.\u003Cbr>• Update Customer Profiles, participate in RFQs, and coordinate customer reviews and meetings.\u003Cbr>• Develop and update long-term account plans, ensuring goals and deliverables are met.\u003Cbr>• Lead cross-functional teams to develop solutions for new opportunities.\u003Cbr>• Negotiate competitive pricing and service level agreements by staying informed on market trends, capacity, seasonality, and leveraging EASE's historical lane data to maximize margins.\u003Cbr>• Ensure compliance with load-specific needs such as on-time pickups/deliveries and equipment requirements.\u003Cbr>• Address and resolve operational issues, escalating as necessary to the Director of Customer Operations.\u003Cbr>• Oversee team performance to ensure all operations are reviewed and assigned\u003Cbr>appropriately, while maintaining accuracy and timeliness in all system updates and reporting procedures.\u003Cbr>• Represent EASE professionally within the industry.\u003Cbr>• Other duties as assigned. |\n\nPROFESSIONAL  \n• Ability to adapt and work in a fast-paced environment by remaining flexible and handling change with ease.  \n• Demonstrate efficient time management skills by being punctual and reliable.  \n• Build and foster an environment of teamwork, integrity, and leadership.  \n• Communicate, written and verbal, in a manner that is respectful, professional, and polite.  \nWORK ENVIRONMENT  \n• The physical environment requires the employee to work in an open office setting with regulated temperatures, where many people are on the phone for long periods of time.  \nPHYSICAL DEMANDS:  \n• Sitting at a desk, typing, looking at multiple computer screens, responding to inbound/outbound phone calls, emails, and instant messages throughout the day.  \n• Occasionally may need to bend, stand, or lift up to 10 lbs.  \nPOSITION TYPE & EXPECTED HOURS OF WORK  \n• This position is full-time. Employees typically work Monday-Friday, 8:00 am – 5:00 pm (with an hour lunch), 40+ hours per week, as business demands. Position is expected to work outside of typical business hours as dictated by business needs.  \nTRAVEL  \n• This position would require minimal to no travel, less than 5% . Employees may travel on occasion to take a new customer out to an event or dinner if the opportunity presents itself.  \nQUALIFICATIONS:  \nEducation  \n• High School Diploma or GED is required.  \nExperience  \n• A minimum of 1-3 years of related experience (bachelor’s degree), or  \n• A minimum of 5 years of related experience (associate degree), or  \n• In lieu of a degree, a minimum of 6 years related experience required.  \n• Additional related training and certifications will be weighted on a case-by-case basis.  \n• Transportation industry is a plus.  \n• Sales, customer service, and/or negotiation-related talents.  \nKnowledge, Skil","cbCaisiaMa9LrzAi","https://ap.wps.com/l/cbCaisiaMa9LrzAi","pdf",95957,"English","# Job Description\n## Job Summary\n## Essential Duties\n## Professional\n## Work Environment and Physical Demands\n## Position Type, Expected Hours, and Travel\n## Qualifications\n## Equal Opportunity and Disclaimer","[{\"question\":\"What are the core responsibilities of the Account Manager in this role?\",\"answer\":\"The Account Manager serves as the main point of contact for accounts, drives success and growth by fostering relationships, monitoring day-to-day operations, reviewing KPI metrics, and leading business reviews.\"},{\"question\":\"How does the role support customers through logistics and supply chain work?\",\"answer\":\"It includes identifying and pursuing opportunities, developing supply chain/logistics solutions, collaborating with Carrier Solutions and other departments to optimize load bookings and carrier selection, and ensuring compliance with load-specific pickup/delivery needs and equipment requirements.\"},{\"question\":\"What qualifications and experience are required for this position?\",\"answer\":\"A High School Diploma or GED is required, with one of the experience options listed: 1–3 years (with a bachelor’s degree), 5 years (with an associate degree), or 6 years in lieu of a degree. Transportation industry experience is a plus, along with sales/customer service/negotiation talents and proficiency in Microsoft Office.\"}]","Account Manager Job Description | PDF",1789363436]