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Account Manager role focuses on managing sales and client relationships within a defined territory through collaboration with Regional Sales, Technical Sales, and authorized Distributors. The position targets Law Enforcement and/or Public Safety accounts, providing solution consultation for video evidence and speed enforcement systems. Responsibilities include prospecting, pipeline management, CRM documentation, quotation and negotiation, order fulfillment coordination, distribution partner management, and serving as primary liaison across company departments. 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POSITION DESCRIPTION  \nPosition Title: Account Manager  \nDepartment: Domestic Inside Sales  \nReports To: Inside Sales Manager  \nJob Grade: 10 NE  \nCost Center: 10425  \nRevision Date: 1/9/19  \nPosition Summary  \nThe Account Manager’s (AM) primary responsibility is to manage sales and client relationships through a partnership with the Company’s Regional Sales Manager (RSM), Technical Sales Manager, and authorized Company Distributors within a defined geographic territory(ies) . This position must develop and maintain client relationships within the Law Enforcement and/or Public Safety industry based on trust and accountability while providing quality video evidence and speed enforcement solution consultation in an effort to meet and exceed the expectations of the client and the territory(ies) sales growth plan.  \nEducation  \nFour (4) year post-secondary degree or equivalent job knowledge and experience may be substituted in lieu of degree.  \nExperience  \n• Three (3) years previous sales experience (technical sales experience preferred) .  \n• Experience working with distribution partners is a plus.  \n• Previous use of sales automation and/or Customer Relationship Management (CRM) software.  \nSkills  \n• Demonstrated success in navigating sales life cycle, as in, prospecting, understanding buying behaviors, needs analysis, communicating value, negotiation, overcoming objections and closing the deal.  \n• Must be able to effectively communicate features, benefits, and value.  \n• Ability to execute a daily plan, account development strategies, account retention strategies, pipeline management and utilize professional solution selling techniques.  \n• Ability to develop accurate quotations to meet customer expectations with regards to solution specifications and/or configuration, delivery requirements, billing requirements, and budget constraints.  \n• Must be self-motivated, detail oriented, highly organized and/or disciplined, and have the ability to work with minimal supervision.  \n• Exceptional oral and written communications skills.  \n• Must demonstrate a high level of proficiency in Microsoft Office suite.  \n• Must possess excellent phone voice and/or etiquette and customer service skills.  \nDuties and Responsibilities  \nSales  \n• Develop and articulate comprehensive, technical solution recommendations based on clients’ needs, schedule and/or project timeline, and budget. Solutions include In-Car Video (ICV), Body Worn Video (BWV), local [vs. cloud](vs. cloud) based evidence management solutions, Speed Enforcement RADAR, Speed Enforcement Laser (LIDAR), and Speed Awareness/Messaging Trailers.  \n• Negotiate terms of sale as in product specifications and/or configurations, onsite services (i.e. installation and implementation), delivery expectations, training, warranty, and/or service contracts, and price.  \n• Prospect potential customer base (Police Departments, Sheriff’s Offices, State Police, Highway Patrol, Military Police, etc.) by phone and email in assigned territory(ies) to uncover current sales opportunities, identify potential customer needs, and develop the foundation for future opportunities.  \n• Develop and maintain a current Sales Pipeline and a rolling two (2) month territory(ies) schedule in Outlook.  \n• Qualify, manage and close sales opportunities using the Kustom Signals Inc. (KSI) Selling Solutions process.  \n• Develop a strong working knowledge of competitive products and how they compare to KSI product offerings.  \n• Accurately document details of customer communications and activity in CRM software program.  \n• Other duties as assigned.  \nTerritory(ies) Management  \n• By way of an annual business plan, develop and execute sound business strategies within assigned territory(ies) in an effort to improve revenue growth and maximize profits.  \n~~•~~ Maintain accurate rolling forecasts for assigned territory(ies) (imminent opportunity reports) to be provided to Senior Leadership Team (SLT) for ","cbCaijRiIS8PGycR","https://ap.wps.com/l/cbCaijRiIS8PGycR","pdf",114457,"English","# Position Summary\n## Education\n## Experience\n## Skills\n## Duties and Responsibilities\n## Sales\n## Territory Management\n## Order Entry Responsibilities\n## Equipment to Be Used\n## Typical Physical Demands","[{\"question\":\"What is the primary responsibility of the Account Manager?\",\"answer\":\"The Account Manager manages sales and client relationships by partnering with internal sales and distributor stakeholders, driving territory growth through trust and accountability.\"},{\"question\":\"What experience and education are required?\",\"answer\":\"The role requires a four-year post-secondary degree (or equivalent experience). It also expects three years of prior sales experience, with technical sales preferred, and familiarity with distribution partners and CRM or sales automation.\"},{\"question\":\"Which systems and solution areas are included in the sales responsibilities?\",\"answer\":\"The Account Manager consults on video evidence and speed enforcement solutions, including In-Car Video (ICV), Body Worn Video (BWV), evidence management, and speed enforcement products such as RADAR and LIDAR, plus related trailers.\"}]","Account Manager Job Description - Kustom Signals, Inc. | PDF",1789311025]