[{"data":1,"prerenderedAt":-1},["ShallowReactive",2],{"detail-sidebar-cat-1-en-105":3,"doc-seo-281638-105":53,"doc-detail-281638-en":127},{"code":4,"msg":5,"data":6},0,"success",[7,14,19,24,29,34,39,44,49],{"id":8,"doc_module":9,"doc_module_name":10,"category_name":11,"show_sort_weight":12,"slug":13},11,1,"Template","Presentations",90,"presentations",{"id":15,"doc_module":9,"doc_module_name":10,"category_name":16,"show_sort_weight":17,"slug":18},12,"Resumes",80,"resumes",{"id":20,"doc_module":9,"doc_module_name":10,"category_name":21,"show_sort_weight":22,"slug":23},14,"Invoices",70,"invoices",{"id":25,"doc_module":9,"doc_module_name":10,"category_name":26,"show_sort_weight":27,"slug":28},15,"Posters",60,"posters",{"id":30,"doc_module":9,"doc_module_name":10,"category_name":31,"show_sort_weight":32,"slug":33},16,"Social Media",50,"social-media",{"id":35,"doc_module":9,"doc_module_name":10,"category_name":36,"show_sort_weight":37,"slug":38},17,"Forms",40,"forms",{"id":40,"doc_module":9,"doc_module_name":10,"category_name":41,"show_sort_weight":42,"slug":43},18,"Letters",30,"letters",{"id":45,"doc_module":9,"doc_module_name":10,"category_name":46,"show_sort_weight":47,"slug":48},21,"Paper Templates",5,"papers-templates",{"id":50,"doc_module":9,"doc_module_name":10,"category_name":51,"show_sort_weight":4,"slug":52},158,"General","general-158",{"code":4,"msg":54,"data":55},"ok",{"site_id":56,"language":57,"slug":58,"title":59,"keywords":60,"description":61,"schema_data":62,"social_meta":120,"head_meta":122,"extra_data":124,"updated_unix":126},105,"en","abs-media-release-paynow-nickname-feature-discontinued-from-6-june-2026","ABS Media Release - PayNow Nickname Feature Discontinued from 6 June 2026","","ABS announces discontinuation of the PayNow nickname feature for retail customers effective 6 June 2026 to strengthen protection against impersonation scams. After the change, the payer will see the payee’s registered account name with only selected letters displayed, balancing real-name identification with customer privacy. ABS explains that scammers previously exploited nicknames by using names of trusted persons or established entities, deceiving victims into paying fraudulent accounts. No customer action is required; other PayNow transfer functions remain unchanged.",{"@graph":63,"@context":119},[64,80,102],{"@type":65,"itemListElement":66},"BreadcrumbList",[67,71,74,77],{"item":68,"name":69,"@type":70,"position":9},"https://docshare.wps.com","Home","ListItem",{"item":72,"name":10,"@type":70,"position":73},"https://docshare.wps.com/template/",2,{"item":75,"name":41,"@type":70,"position":76},"https://docshare.wps.com/template/letters/",3,{"item":78,"name":59,"@type":70,"position":79},"https://docshare.wps.com/template/abs-media-release-paynow-nickname-feature-discontinued-from-6-june-2026/281638/",4,{"url":78,"name":59,"@type":81,"image":82,"author":87,"headline":59,"publisher":90,"fileFormat":93,"inLanguage":57,"description":61,"dateModified":94,"datePublished":95,"encodingFormat":93,"isAccessibleForFree":96,"interactionStatistic":97},"DigitalDocument",{"url":83,"@type":84,"width":85,"height":86},"https://docshare.wps.com/thumbnails/abs-media-release-paynow-nickname-feature-discontinued-from-6-june-2026/281638.png","ImageObject",442,249,{"name":88,"@type":89},"Nguyễn Văn Học","Person",{"url":68,"name":91,"@type":92},"DocShare","Organization","application/pdf","2026-10-19","2026-09-16",true,{"@type":98,"interactionType":99,"userInteractionCount":101},"InteractionCounter",{"@type":100},"ViewAction",8,{"@type":103,"mainEntity":104},"FAQPage",[105,111,115],{"name":106,"@type":107,"acceptedAnswer":108},"When will the PayNow nickname feature be discontinued?","Question",{"text":109,"@type":110},"The PayNow nickname feature will be discontinued with effect from 6 June 2026. From that date, selected letters of a retail Payee’s registered name will be displayed to the Payer during a PayNow transfer.","Answer",{"name":112,"@type":107,"acceptedAnswer":113},"Why is ABS discontinuing the PayNow nickname feature?",{"text":114,"@type":110},"ABS says the change is intended to combat impersonation scams. The nickname feature was previously introduced for privacy, but scammers exploited it by setting nicknames to mirror those of legitimate entities or individuals.",{"name":116,"@type":107,"acceptedAnswer":117},"What name will a payer see after 6 June 2026, and does the customer need to take action?",{"text":118,"@type":110},"The payer will see the payee’s registered account name with only selected letters displayed. No action is needed by customers, and other aspects of receiving and transferring money via PayNow remain unchanged.","https://schema.org",{"og:url":78,"og:type":121,"og:title":59,"og:site_name":91,"og:description":61},"article",{"robots":123,"canonical":78},"index,follow",{"doc_id":125,"site_id":56},281638,1790430571,{"code":4,"msg":5,"data":128},{"doc_id":125,"user_id":129,"nickname":88,"user_avatar":130,"doc_module":9,"category_id":40,"category_name":41,"doc_title":59,"doc_description":61,"doc_content":131,"file_id":132,"file_url":133,"file_type":134,"file_size":135,"view_count":101,"is_deleted":4,"is_public":9,"is_downloadable":9,"audit_status":9,"page_count":101,"language":136,"language_code":57,"site_id":56,"html_lang":57,"table_of_contents":137,"faqs":138,"seo_title":139,"seo_description":61,"update_tm":140,"read_time":76},1374402739827,"https://ap-avatar.wpscdn.com/avatar/14000c97e7351f1a627?x-image-process=image/resize,m_fixed,w_180,h_180&k=1787885694763230660","ABS Media Release  \nPayNow Nickname Feature to Cease from 6 June 2026 to Strengthen Protection  \nAgainst Impersonation Scams  \nOnly selected letters of the Payee’s name will be shown to the Payer  \nSINGAPORE, 29 APR 2026 – The Association of Banks in Singapore (ABS) today announced that to strengthen protection against impersonation scams, the PayNow nickname feature for retail customers will be discontinued with effect from 6 June 2026. With this change, PayNow users will be assured that the name of the retail Payee displayed before a payment is made is not a nickname chosen by the Payee. Instead, the name of the Payee linked to the registered account will be displayed to the Payer, with only selected letters shown to safeguard customer privacy. This approach balances the use of real names as a safeguard against account impersonation, while being mindful of privacy considerations.  \n2 Previously, scammers could exploit the PayNow nickname feature by using the names of established entities or trusted individuals as their PayNow nicknames, enabling them to deceive victims into transferring money to fraudulent accounts. With this enhanced security measure, scammers will no longer be able to masquerade as legitimate entities or persons, significantly reducing their ability to deceive unsuspecting users through PayNow.  \n3 The nickname feature has been available since PayNow was launched in 2017. It was meant to address privacy concerns from customers who preferred not to display their registered account names when receiving payments via their mobile number or NRIC numbers. However, given the current scam landscape, the upcoming change is essential to safeguard the interests of PayNow users against scammers.  \n4 Currently, a retail customer’s name that is linked to his or her registered account is displayed to the Payer by default, unless the customer sets a PayNow nickname. From  \n6 June 2026, all display names will be automatically updated to reflect selected letters of a retail Payee’s registered account name with their financial institution during PayNow transfers. No action is needed by customers and all other aspects of receiving and transferring money via PayNow remain unchanged.  \n5 The following examples illustrate what the Payer will see when initiating a PayNow transfer to a retail Payee from 6 June 2026 onwards.  \n\n|  | Payees’ Registered Account Name | Current PayNow Nickname | Payees’ Registered Account Name with selected letters displayed, starting 6 June 2026 |\n| --- | --- | --- | --- |\n| 1 | Chan Shi Hui Jacqueline | Jacq | ChXX ShX HuXJacquXXXXX |\n| 2 | Muhammad Hakeem bin Osman | Hakeem | MuhamXXX HakXXX biXOsmXX |\n| 3 | Muthu Ramesh Murugan s/o P.Loganathan | hiMRM | MutXX RamXXX MuruXXX s/X\u003Cbr>P.LogXXXXXXX |\n\n(Note: The names and nicknames used in this table are fictitious and are used solely for the purpose of illustration.)  \n6 Businesses using PayNow to receive payments via their UEN do not have access to the PayNow nickname feature and are unable to modify their registered account names.  \n7 Mrs Ong-Ang Ai Boon, Director of ABS, said,“Safeguarding consumers against scams is a top priority for the industry. While PayNow has made everyday payments more convenient, it is equally important that users can transact with confidence. Discontinuing the nickname feature removes an avenue that scammers can exploit while safeguarding customer privacy. This enhancement will help ensure that PayNow users continue to enjoy a secure and trusted payments experience.”  \n*****  \nAbout The Association of Banks in Singapore  \nThe Association of Banks in Singapore (ABS) plays an active role in promoting and representing the interests ofthe banking community in Singapore. In doing so, ABS works closely with the relevant government authorities towards the development of a sound financial system in Singapore. Since its establishment in 1973, ABS has promoted common understanding among its members and projected a unifying voice on ","cbCaiaserfebyjsg","https://ap.wps.com/l/cbCaiaserfebyjsg","pdf",441217,"English","# PayNow Nickname Feature Discontinued\n## Effective date and what payers will see\n## Background and rationale for the change\n## FAQ: timing and reasons","[{\"question\":\"When will the PayNow nickname feature be discontinued?\",\"answer\":\"The PayNow nickname feature will be discontinued with effect from 6 June 2026. From that date, selected letters of a retail Payee’s registered name will be displayed to the Payer during a PayNow transfer.\"},{\"question\":\"Why is ABS discontinuing the PayNow nickname feature?\",\"answer\":\"ABS says the change is intended to combat impersonation scams. The nickname feature was previously introduced for privacy, but scammers exploited it by setting nicknames to mirror those of legitimate entities or individuals.\"},{\"question\":\"What name will a payer see after 6 June 2026, and does the customer need to take action?\",\"answer\":\"The payer will see the payee’s registered account name with only selected letters displayed. No action is needed by customers, and other aspects of receiving and transferring money via PayNow remain unchanged.\"}]","ABS Media Release - PayNow Nickname Feature Discontinued from 6 June 2026 | PDF",1789567131]