[{"data":1,"prerenderedAt":-1},["ShallowReactive",2],{"detail-sidebar-cat-1-en-105":3,"doc-seo-252701-105":53,"doc-detail-252701-en":126},{"code":4,"msg":5,"data":6},0,"success",[7,14,19,24,29,34,39,44,49],{"id":8,"doc_module":9,"doc_module_name":10,"category_name":11,"show_sort_weight":12,"slug":13},11,1,"Template","Presentations",90,"presentations",{"id":15,"doc_module":9,"doc_module_name":10,"category_name":16,"show_sort_weight":17,"slug":18},12,"Resumes",80,"resumes",{"id":20,"doc_module":9,"doc_module_name":10,"category_name":21,"show_sort_weight":22,"slug":23},14,"Invoices",70,"invoices",{"id":25,"doc_module":9,"doc_module_name":10,"category_name":26,"show_sort_weight":27,"slug":28},15,"Posters",60,"posters",{"id":30,"doc_module":9,"doc_module_name":10,"category_name":31,"show_sort_weight":32,"slug":33},16,"Social Media",50,"social-media",{"id":35,"doc_module":9,"doc_module_name":10,"category_name":36,"show_sort_weight":37,"slug":38},17,"Forms",40,"forms",{"id":40,"doc_module":9,"doc_module_name":10,"category_name":41,"show_sort_weight":42,"slug":43},18,"Letters",30,"letters",{"id":45,"doc_module":9,"doc_module_name":10,"category_name":46,"show_sort_weight":47,"slug":48},21,"Paper Templates",5,"papers-templates",{"id":50,"doc_module":9,"doc_module_name":10,"category_name":51,"show_sort_weight":4,"slug":52},158,"General","general-158",{"code":4,"msg":54,"data":55},"ok",{"site_id":56,"language":57,"slug":58,"title":59,"keywords":60,"description":61,"schema_data":62,"social_meta":119,"head_meta":121,"extra_data":123,"updated_unix":125},105,"en","8d-report-application-in-production-process-of-the-rear-seat","8D REPORT APPLICATION IN PRODUCTION PROCESS OF THE REAR SEAT","","The paper presents a quality improvement approach for a seat manufacturing company in response to customer complaints and identified defects in November 2021. It applies statistical methods and quality control techniques: Pareto analysis to pinpoint critical causes, followed by the Global 8D problem-solving methodology. The structured eight-step PDCA framework supports identifying root causes and planning permanent corrective actions to reduce recurrence likelihood and strengthen customer satisfaction.",{"@graph":63,"@context":118},[64,80,101],{"@type":65,"itemListElement":66},"BreadcrumbList",[67,71,74,77],{"item":68,"name":69,"@type":70,"position":9},"https://docshare.wps.com","Home","ListItem",{"item":72,"name":10,"@type":70,"position":73},"https://docshare.wps.com/template/",2,{"item":75,"name":51,"@type":70,"position":76},"https://docshare.wps.com/template/general/",3,{"item":78,"name":59,"@type":70,"position":79},"https://docshare.wps.com/template/8d-report-application-in-production-process-of-the-rear-seat/252701/",4,{"url":78,"name":59,"@type":81,"image":82,"author":87,"headline":59,"publisher":90,"fileFormat":93,"inLanguage":57,"description":61,"dateModified":94,"datePublished":95,"encodingFormat":93,"isAccessibleForFree":96,"interactionStatistic":97},"DigitalDocument",{"url":83,"@type":84,"width":85,"height":86},"https://docshare.wps.com/thumbnails/8d-report-application-in-production-process-of-the-rear-seat/252701.png","ImageObject",442,249,{"name":88,"@type":89},"Connor ","Person",{"url":68,"name":91,"@type":92},"DocShare","Organization","application/pdf","2026-09-21","2026-09-13",true,{"@type":98,"interactionType":99,"userInteractionCount":73},"InteractionCounter",{"@type":100},"ViewAction",{"@type":102,"mainEntity":103},"FAQPage",[104,110,114],{"name":105,"@type":106,"acceptedAnswer":107},"What was the main purpose of using the 8D methodology in this seat manufacturing case?","Question",{"text":108,"@type":109},"To implement and consolidate corrective actions within the quality management system, addressing a rear seat production problem and reducing the likelihood of recurrence.","Answer",{"name":111,"@type":106,"acceptedAnswer":112},"How did the study identify the critical causes of the defect?",{"text":113,"@type":109},"Pareto analysis was used first to identify the key problem drivers and reveal critical causes in the management system.",{"name":115,"@type":106,"acceptedAnswer":116},"What steps are involved in the Global 8D approach used by the paper?",{"text":117,"@type":109},"It follows a gateway step D0 to prepare for Global 8D, then discipline steps D1 through D8, with the paper detailing D0 to D3 in the provided sections.","https://schema.org",{"og:url":78,"og:type":120,"og:title":59,"og:site_name":91,"og:description":61},"article",{"robots":122,"canonical":78},"index,follow",{"doc_id":124,"site_id":56},252701,1790009286,{"code":4,"msg":5,"data":127},{"doc_id":124,"user_id":128,"nickname":88,"user_avatar":129,"doc_module":9,"category_id":50,"category_name":51,"doc_title":59,"doc_description":61,"doc_content":130,"file_id":131,"file_url":132,"file_type":133,"file_size":134,"view_count":76,"is_deleted":4,"is_public":9,"is_downloadable":9,"audit_status":9,"page_count":79,"language":135,"language_code":57,"site_id":56,"html_lang":57,"table_of_contents":136,"faqs":137,"seo_title":138,"seo_description":61,"update_tm":139,"read_time":73},687207022233,"https://ap-avatar.wpscdn.com/davatar_155a257f0dc6eb9ab79c44ca47cae57d","8D REPORT APPLICATION IN PRODUCTION PROCESS OF THE REAR SEAT  \nKATARINA LESTYANSZKA SKURKOVA, VANESSA PRAJOVA  \nSlovak University of Technology in Bratislava, Faculty of Materials Science and Technology in Trnava, Institute of Industrial Engineering and Management, Slovakia  \nDOI: 10.17973/MMSJ.2022_11_2022139  \ne-mail: katarina.skurkova@stuba.sk  \nThe key elements of a quality management system are a systematic approach to managing non-conformances and continuous improvement. The aim of this paper is to present quality improvement in a seat manufacturing company using statistical methods and quality control techniques. First, Pareto analysis was used to dentify the problem and reveal the critical causes in the management system. Following this, the 8D methodology was applied using a structured eight-step PDCA (Plan-Do-Check-Act) approach to problem solving. The paper presents the solution with respect to a rear seat manufacturing process where customer complaints and the need to rectify defects were identified in November 2021. Using the above methods, the root cause of the problem was identified, and permanent corrective actions were planned and implemented as recommended in the 8D report to reduce the likelihood of the problem recurring and increase customer satisfaction.  \nKEYWORDS  \nquality control; complaints; 8D report; rear seat production process; problem solving; Pareto analysis  \n1 INTRODUCTION  \nThe quality requirements were in the last time expanded to the point where quality in form as quality management become the decisive factor in company management. Implementing the quality standard allowed maintenance of one’s position in the market, gaining a competitive advantage, and the ability to compete in the sector [Krenicky 2018, Bozek 2021, Zgirskas 2021] .  \nThe Global 8D Aikens defines as a problem-solving methodology that strives to identify and eliminate root causes of failure after the fact. The Failure Mode and Effect Analysis (FMEA) attempts to anticipate and correct problems before they occur [Ignaczova 2016, Uslu 2022] . Global 8D deals with the modes and causes of failure after the fact. Once used, Global 8D results can help improve the quality of future FMEA analysis of a product, process, or service [Aikens 2011] .  \nGlobal 8D is a methodology to identify and eliminate the root causes of failure and then implement permanent corrective actions to prevent a recurrence. [Aikens 2011] . The method is typically used within the organization and its results can be presented to the customer as quality control [Andrassyova 2011, Kumar 2017] . The output of 8D method is 8D Report based on the multi-stage work of the entire team, which uses effective methods and tools for quality management or improvement [Dziuba 2021] .  \nThe primary objective of the 8D methodology is to implement and consolidate corrective actions in relation to the quality management system. It comprises eight stages that set out a procedure to follow an established pattern [Kumar 2017,  \nDziuba 2021, Uslu 2022] . Each of them must be recorded in a document called 8D Report [Pacana 2020] .  \n2 METHODOLOGY  \nThe aim of the study is to improve quality to meet expectation of customers. For analysis, monitoring and improvement project was chosen as one of the most claimed products in November 2021. As the most appropriate method, the 8D methodology has been applied. The study was conducted in an organisation in western Slovakia dealing with seat production. The customers’ requirements for quality in automotive production are very strict. The project's issue has been an improvement of seat production process by using the 8D methodology. The 8D methodology was used to analyse the problem, which allowed identifying a critical cause of the defect and helped eliminate it. The 8D methodology includes an 8D report consisting of eight steps, as shown in Figure 1:  \nFigure 1. 8D Problem solving approaches [whatissixsigma 2022]  \nThe primary objective of the","cbCaimyCkF3VzXMV","https://ap.wps.com/l/cbCaimyCkF3VzXMV","pdf",817744,"English","# Introduction\n## Quality management and quality improvement\n## Global 8D vs. FMEA\n# Methodology\n## Study aim and scope\n## Pareto analysis and 8D report structure\n## Global 8D disciplines (D0–D3)","[{\"question\":\"What was the main purpose of using the 8D methodology in this seat manufacturing case?\",\"answer\":\"To implement and consolidate corrective actions within the quality management system, addressing a rear seat production problem and reducing the likelihood of recurrence.\"},{\"question\":\"How did the study identify the critical causes of the defect?\",\"answer\":\"Pareto analysis was used first to identify the key problem drivers and reveal critical causes in the management system.\"},{\"question\":\"What steps are involved in the Global 8D approach used by the paper?\",\"answer\":\"It follows a gateway step D0 to prepare for Global 8D, then discipline steps D1 through D8, with the paper detailing D0 to D3 in the provided sections.\"}]","8D REPORT APPLICATION IN PRODUCTION PROCESS OF THE REAR SEAT | PDF",1789262575]