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The guide also summarizes key service restrictions and highlights related air freight and value-added services, directing users to rate-and-zone charts and essential contact 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\nEssential Contacts  \nSupport  \nUPS Customer Service  \n[ups.com](ups.com)  \n1-800-PICK-UPS (1-800-742-5877) 1-800-877-1548 En Español 1-800-782-7892 International 1-800-811-1648 Billing  \n1-800-554-9964 Hazardous Materials 1-800-833-0056 Hearing Impaired – TTY/TDD 1-800-833-9943 UPS Delivery Notice Number [customer.service@ups.com](customer.service@ups.com)  \nInternational Shipping  \n[ups.com/international](ups.com/international)[ ](ups.com/international)1-800-782-7892  \nRate and Zone Charts  \nFor the latest, [visit](visit ups.com/retailratezones)[ ](visit ups.com/retailratezones)[ups.com/retailratezones](visit ups.com/retailratezones)  \nWorldShip® Technical Support  \n[ups.com/worldshipsupport](ups.com/worldshipsupport)[ ](ups.com/worldshipsupport)1-888-553-1118  \nUPS CampusShip® Support  \nHelp Desk: 1-877-289-6418 (United States)  \nUPS® Ground Time in Transit  \n[ups.com/maps](ups.com/maps)  \nFreight Services  \nUPS offers multiple options for shipments over 150 pounds. For more information on these services, go to pages 5-7.  \nAir Freight Services  \n[ups.com/north-americanairfreight](ups.com/north-americanairfreight)[ ](ups.com/north-americanairfreight)[ups.com/internationalairfreight](ups.com/internationalairfreight)[ ](ups.com/internationalairfreight)1-800-443-6379  \nUPS Worldwide Express Freight® Services  \n[ups.com/freight](ups.com/freight)[ ](ups.com/freight)1-800-782-7892  \nUPS Solutions  \n[Visit](Visit ups.com/services)[ ](Visit ups.com/services)[ups.com/services](Visit ups.com/services) to view the full portfolio of UPS services.  \nThe UPS Store®  \n[theupsstore.com](theupsstore.com)[ ](theupsstore.com)1-800-789-4623  \nUPS Capital®  \n[upscapital.com](upscapital.com)[ ](upscapital.com)1-877-263-8772  \nParcel Pro®  \n[parcelpro.com](parcelpro.com)[ ](parcelpro.com)1-888-683-2300  \nUPS Mail Innovations®  \n[ups.com/mailinnovations](ups.com/mailinnovations)[ ](ups.com/mailinnovations)1-800-500-2224  \nUPS Supply Chain Solutions®  \n[ups.com/supplychainsolutions](ups.com/supplychainsolutions)[ ](ups.com/supplychainsolutions)1-800-742-5727  \nStay on top of the latest UPS news, [announcements and critical updates via email at](announcements and critical updates via email at ups.com/subscribe)[ ](announcements and critical updates via email at ups.com/subscribe)[ups.com/subscribe](announcements and critical updates via email at ups.com/subscribe).  \nb  \nTable of Choosing a Preparing a Determining Tracking and  \nContents Service Shipment the Zone/Rate Payment  \nAppendix Index  \nHow to Use This Guide  \nFind what you need to ship your packages – from services and rates to packaging and payment – in the following pages. For your convenience, the “UPS® Rate and Service Guide” is divided into four sections (plus Table of Contents, Appendix and Index) that can be instantly accessed by clicking the tabs at the top of each page and cover the primary steps involved in preparing and processing a shipment. At the beginning of each section, further detail on what is covered in that section is provided.  \nEssential information regarding the general terms and conditions of service governing UPS and its affiliates in the transportation of packages and UPS Worldwide Express Freight® Midday and UPS Worldwide Express Freight® pallets in the United States is provided in the “UPS Tariff/Terms and Conditions of Service – United States,” available at [ups.com/termsofservice](ups.com/termsofservice).  \n\n| Section 1\u003Cbr>CHOOSING A SERVICE PAGES 4-10\u003Cbr>Offers an at-a-glance view of UPS’s full portfolio of domestic and international package and freight service options, along with a review of critical service restrictions. |\n| --- |\n| Section 2\u003Cbr>PREPARING A SHIPMENT PAGES 11-27\u003Cbr>Information about how you package a shipment, determine the rat","cbCaiea5Fp71mfs2","https://ap.wps.com/l/cbCaiea5Fp71mfs2","pdf",6128058,179,"English","# How to Use This Guide\n# Choosing a Service\n## UPS® Services\n## Service Restrictions\n# Preparing a Shipment\n## Special Packaging Needs\n## Packaging Guidelines\n# Determining the Rate\n## Rates and Zones\n## Value-Added Services\n# Tracking and Payment\n## Shipment Tracking\n## UPS Invoice and Billing Options\n# Appendix\n# Index","[{\"question\":\"What coverage and effective date does the 2025 UPS Retail Rate and Service Guide apply to?\",\"answer\":\"It covers the U.S. 48 contiguous states, plus Alaska and Hawaii, effective December 23, 2024 (unless otherwise noted).\"},{\"question\":\"How is the guide structured to help users process a shipment?\",\"answer\":\"It is divided into four main sections—Choosing a Service, Preparing a Shipment, Determining the Rate, and Tracking and Payment—plus Table of Contents, Appendix, and Index with clickable tabs.\"},{\"question\":\"Where can shippers download the most current version of the guide and rate charts?\",\"answer\":\"The latest version can be downloaded at ups.com/retailratezones, which is also referenced for rate and zone charts.\"}]","2025 UPS - Rate and Service Guide - U.S. 48, Alaska & Hawaii Retail Rates | PDF",1789607351,63]