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The manual outlines key contacts, privacy policy, sustainability and wellness initiatives, and accessibility supports. It details building operations including hours, services, cleaning expectations, garbage removal, and window cleaning, then covers construction and leasehold procedures with required permits and forms. 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The  \noffice tower sits 32 storeys high and is approximately 880,000 sq. ft. Its prime location, accessibility and  \nsleek design are perfect for attracting talent and allowing businesses to thrive and succeed. Designed  \nwith tenant health and wellness in mind, the property was built to exceed LEED Platinum standards and  \nInternational WELL Institute workplace guidelines.  \nWe look forward to working with you and your colleagues to create a work environment that meets  \nyour every business need and supports your community priorities.  \nThe Tenant Manual is filled with practical and important information that will prove useful throughout  \nyour tenancy. The Cadillac Fairview management team is here to assist you so please let us know if  \nthere is anything we can do to help support or enhance your experience.  \nThank you for choosing 16 York and welcome to this vibrant neighbourhood!  \nConnie Pirri-Brown  \nGeneral Manager  \n16 York Street  \n2  April 2025 V2   \nTable of Contents  \nTo Our Valued Tenant: ................................................ 2  \nAbout The Cadillac Fairview Corporation Limited ................................................. 6  \nManagement Office and 16 York Assistance ......... 6  \nBuilding Hours ........................................................... 6  \nManagement Team .................................... 6  \n16 York Directory ....................................................... 7  \nTenant Contacts......................................................... 7  \nPrivacy Policy ............................................................. 7  \nSustainability & Wellness ......................................... 8  \n16 York Programs & Certifications ...............................8  \nAccessibility.............................................................. 10  \nArt .............................................................................. 10  \nBike Racks and End-Of-Trip Facilities .................... 11  \nE-Bikes & Scooters ...........................................................11  \nBuilding Entrance Hours ........................................ 11  \nBuilding Forms & Permits........................................ 11  \nWork & Access Permit ....................................................11  \nFreight Elevator Requisition Form................................11  \nHot Work Permits............................................................. 12  \nRiser Room Request ....................................................... 12  \nX-Ray, Scanning & Coring Permits ............................. 12  \nBuilding Operator Services .................................... 12  \nCF Concierge ........................................................... 12  \nCF Connect (Service & Maintenance Requests) .. 12  \nHours of Operation ......................................................... 12  \nBase Building Cleaning ................................................. 13  \nExpected Daily Services (Monday to Friday, excluding Statutory Holidays) .................................. 13  \nExpected Periodic Services ..................................... 13  \nGarbage Removal ........................................................... 13  \nSpecial Services .................................................................. 13  \nWindow Cleaning ............................................................ 14  \nExterior Perimeter Window Cleaning..................... 14  \nInterior Perimeter Window Cleaning ...................... 14  \nConstruction & Leasehold Improvements............ 14  \nRenovation & Design Changes................................... 14  \nDesign & Construction Manual ................................... 14  \nWork Permits .....","cbCaifWd0qYhfSoM","https://ap.wps.com/l/cbCaifWd0qYhfSoM","pdf",2744816,"English","# To Our Valued Tenant\n# About The Cadillac Fairview Corporation Limited\n## Management Office and 16 York Assistance\n## Building Hours\n## Management Team\n# 16 York Directory\n## Tenant Contacts\n## Privacy Policy\n## Sustainability & Wellness\n## 16 York Programs & Certifications\n# Accessibility\n## Art\n## Bike Racks and End-Of-Trip Facilities\n## E-Bikes & Scooters\n# Building Forms & Permits\n## Work & Access Permit\n## Freight Elevator Requisition Form\n## Hot Work Permits\n# Building Operator Services\n## CF Concierge\n## CF Connect (Service & Maintenance Requests)\n## Base Building Cleaning\n## Expected Daily Services (Monday to Friday, excluding Statutory Holidays)\n# Construction & Leasehold Improvements\n## Renovation & Design Changes\n## Design & Construction Manual\n## Work Permits\n## Move Procedures\n# Elevators\n## Passenger Elevators\n## Destination Dispatch\n## Freight Elevator\n# Energy Management\n## Energy Management Advisory Service\n## Heating, Ventilation and Air Conditioning (HVAC)\n# Policies and Services\n## Locksmiths & Keys\n## Lost and Found\n## No Smoking Policy\n## Parking","[{\"question\":\"What is the purpose of the 16 York Tenant Manual?\",\"answer\":\"It provides practical and important information to support tenants throughout their tenancy, including guidance on services, procedures, and key contacts.\"},{\"question\":\"Where can tenants find information about building hours and operator services?\",\"answer\":\"The manual includes sections for Building Hours and Building Operator Services, including CF Concierge and CF Connect service and maintenance requests.\"},{\"question\":\"What procedures and permits are required for construction or leasehold improvements?\",\"answer\":\"The manual outlines Construction \\u0026 Leasehold Improvements and lists required Work Permits, including specific permits and forms such as hot work permits and access/work-related permits.\"}]","16 York Tenant Manual - V2 - Tenant information and building services | PDF"]