[{"data":1,"prerenderedAt":-1},["ShallowReactive",2],{"detail-sidebar-cat-1-en-105":3,"doc-seo-240664-105":53,"doc-detail-240664-en":127},{"code":4,"msg":5,"data":6},0,"success",[7,14,19,24,29,34,39,44,49],{"id":8,"doc_module":9,"doc_module_name":10,"category_name":11,"show_sort_weight":12,"slug":13},11,1,"Template","Presentations",90,"presentations",{"id":15,"doc_module":9,"doc_module_name":10,"category_name":16,"show_sort_weight":17,"slug":18},12,"Resumes",80,"resumes",{"id":20,"doc_module":9,"doc_module_name":10,"category_name":21,"show_sort_weight":22,"slug":23},14,"Invoices",70,"invoices",{"id":25,"doc_module":9,"doc_module_name":10,"category_name":26,"show_sort_weight":27,"slug":28},15,"Posters",60,"posters",{"id":30,"doc_module":9,"doc_module_name":10,"category_name":31,"show_sort_weight":32,"slug":33},16,"Social Media",50,"social-media",{"id":35,"doc_module":9,"doc_module_name":10,"category_name":36,"show_sort_weight":37,"slug":38},17,"Forms",40,"forms",{"id":40,"doc_module":9,"doc_module_name":10,"category_name":41,"show_sort_weight":42,"slug":43},18,"Letters",30,"letters",{"id":45,"doc_module":9,"doc_module_name":10,"category_name":46,"show_sort_weight":47,"slug":48},21,"Paper Templates",5,"papers-templates",{"id":50,"doc_module":9,"doc_module_name":10,"category_name":51,"show_sort_weight":4,"slug":52},158,"General","general-158",{"code":4,"msg":54,"data":55},"ok",{"site_id":56,"language":57,"slug":58,"title":59,"keywords":60,"description":61,"schema_data":62,"social_meta":120,"head_meta":122,"extra_data":124,"updated_unix":126},105,"en","11-0_section11_publiccommunicationprogram2025","11-0_Section11_PublicCommunicationProgram2025","","HRSD’s Public Communication Program outlines how project partners develop public awareness of planned projects and clarify roles in community engagement. It establishes when communication efforts may be scaled back for minor public impact, and requires coordinated briefings between the Project Manager, FIRM, Chief Communication Officer, and Public Information Specialist. The program covers engagement with locality staff, alerting public officials, identifying project stakeholders and impacts, participating in open houses and community meetings, supporting virtual presentations, and creating project webpages.",{"@graph":63,"@context":119},[64,80,102],{"@type":65,"itemListElement":66},"BreadcrumbList",[67,71,74,77],{"item":68,"name":69,"@type":70,"position":9},"https://docshare.wps.com","Home","ListItem",{"item":72,"name":10,"@type":70,"position":73},"https://docshare.wps.com/template/",2,{"item":75,"name":41,"@type":70,"position":76},"https://docshare.wps.com/template/letters/",3,{"item":78,"name":59,"@type":70,"position":79},"https://docshare.wps.com/template/11-0_section11_publiccommunicationprogram2025/240664/",4,{"url":78,"name":59,"@type":81,"image":82,"author":87,"headline":59,"publisher":90,"fileFormat":93,"inLanguage":57,"description":61,"dateModified":94,"datePublished":95,"encodingFormat":93,"isAccessibleForFree":96,"interactionStatistic":97},"DigitalDocument",{"url":83,"@type":84,"width":85,"height":86},"https://docshare.wps.com/thumbnails/11-0_section11_publiccommunicationprogram2025/240664.png","ImageObject",442,249,{"name":88,"@type":89},"Riley","Person",{"url":68,"name":91,"@type":92},"DocShare","Organization","application/pdf","2026-10-19","2026-09-11",true,{"@type":98,"interactionType":99,"userInteractionCount":101},"InteractionCounter",{"@type":100},"ViewAction",9,{"@type":103,"mainEntity":104},"FAQPage",[105,111,115],{"name":106,"@type":107,"acceptedAnswer":108},"What is the purpose of HRSD’s Public Communication Program?","Question",{"text":109,"@type":110},"The program is intended to develop public awareness of planned projects and define the roles of project partners in engaging the community. It includes standards for implementation and coordination.","Answer",{"name":112,"@type":107,"acceptedAnswer":113},"Who is responsible for ensuring project information reaches the locality partner?",{"text":114,"@type":110},"HRSD’s Project Manager (or their designee) ensures project information is provided to the assigned locality partner (LP). The FIRM may be asked to provide additional information or support by phone or in person.",{"name":116,"@type":107,"acceptedAnswer":117},"What attachments and materials are referenced for open houses and public communication?",{"text":118,"@type":110},"The section references multiple attachments, including a checklist, stakeholder list template, willingness-to-hold advertisement example, open house advertisement example, open house notice template, open house requirements/guidelines, sign-in sheet, comment card, and an advertisement submission schedule.","https://schema.org",{"og:url":78,"og:type":121,"og:title":59,"og:site_name":91,"og:description":61},"article",{"robots":123,"canonical":78},"index,follow",{"doc_id":125,"site_id":56},240664,1790558313,{"code":4,"msg":5,"data":128},{"doc_id":125,"user_id":129,"nickname":88,"user_avatar":130,"doc_module":9,"category_id":40,"category_name":41,"doc_title":59,"doc_description":61,"doc_content":131,"file_id":132,"file_url":133,"file_type":134,"file_size":135,"view_count":101,"is_deleted":4,"is_public":9,"is_downloadable":9,"audit_status":9,"page_count":136,"language":137,"language_code":57,"site_id":56,"html_lang":57,"table_of_contents":138,"faqs":139,"seo_title":140,"seo_description":61,"update_tm":141,"read_time":76},1374391975076,"https://ap-avatar.wpscdn.com/avatar/14000253ca4ec9f6853?x-image-process=image/resize,m_fixed,w_180,h_180&k=1783305029341752051","PLEASE NOTE: The Public Information Specialists do not use the Enterprise Project Management (Unifier) system. If Public Relations-related information is required to be entered into Unifier, please also email the information to the corresponding Public Information Specialist (Lisa Bolen for South Shore, Surry, and Eastern Shore; Shawn Maxfield for North Shore and Small Communities).mailto: When using any HRSD letterhead documents, ensure you have the most up-to-date letterhead. If mailing any documents, use the main office’s address on envelopes.  \nSection 11 – Public Communication Program  \nI.  Introduction - HRSD’s Public Communication Program is intended to develop public awareness of planned projects and define the roles of project partners in engaging the community. This program includes standards; however, parts of this program may not be implemented if the HRSD Communication Department’s staff determines a project will have minor public impact.  \nThe following forms/formats shall be used in the administration of the project. The Project Manager (PM) and FIRM will provide a detailed project briefing to HRSD’s Chief Communication Officer (CCO) and HRSD’s Public Information Specialist and, utilizing the Public Communication Program Checklist, will determine the extent of the program’s implementation and customize the forms/formats for each project. The FIRM may be requested to assist with additional documentation or public outreach needs deemed appropriate for a project or locality.  \n• Attachment A: Public Communication Program Checklist  \no Please complete the first section in grey prior to meeting with the CCOand Public Information Specialist.  \nII.  Engage with Locality Staff-HRSD representatives (staff and/or FIRM) shall meet with representatives of the locality in which a project will occur to discuss the project. The PM shall ensure appropriate information is forwarded to and received from a single point of contact throughout the project’s life. This individual will be known as our locality partner (LP) or their designee. The FIRM shall attend these meetings throughout the design and construction phases.  \nIII. Alert Public Officials – HRSD’s PM or their designee will be responsible for ensuring project information is provided to our assigned LP. The FIRM may be requested to provide additional information and or respond by phone or in person for this effort throughout the design and construction phases.  \nIV.  Identify Project Stakeholders – The FIRM shall compile a list of all parties that maybe affected by construction activities located along the project route requiring  \noutreach/coordination during the project. This list shall include , but is not limited to, civic leagues, residents, businesses, schools, school bus routes, churches, trash collection, road detours/closures, and mass transportation routes. The listshall include the following: contact information, full address (including both physical and mailing addresses, if different), project impact, and operating hours. This initial list shall be provided to the Public Information Specialist during the first design submittal (e.g. , 30% design) for review and comment. The FIRM shall then log this list into the Unifier Stakeholders List, located under Reports.  \n• Attachment B: Stakeholder List-Template  \nV.  Participate in Public Open House/Community Meetings – In a cooperative effort, HRSD will assist each locality in fulfilling its public communication guidelines. If the locality requires an informational open house, HRSD will request that the locality establish a date and time and secure a location for the meeting. Utilizing the advertisement submission schedule, ensure the specific advertisement deadlines outlined in the submission schedule will be met , allowing time for public response. HRSD’s Public Information Specialist or the CCO , in the Specialist’s absence, will help draft a Willingness to Hold an Informational Open House for a project when a lo","cbCaig3YqC29qieP","https://ap.wps.com/l/cbCaig3YqC29qieP","pdf",218151,7,"English","# Section 11 - Public Communication Program\n## Introduction\n## Engage with Locality Staff\n## Alert Public Officials\n## Identify Project Stakeholders\n## Participate in Public Open House/Community Meetings\n## Virtual Presentation for Open House\n## Establish a Project Webpage","[{\"question\":\"What is the purpose of HRSD’s Public Communication Program?\",\"answer\":\"The program is intended to develop public awareness of planned projects and define the roles of project partners in engaging the community. It includes standards for implementation and coordination.\"},{\"question\":\"Who is responsible for ensuring project information reaches the locality partner?\",\"answer\":\"HRSD’s Project Manager (or their designee) ensures project information is provided to the assigned locality partner (LP). The FIRM may be asked to provide additional information or support by phone or in person.\"},{\"question\":\"What attachments and materials are referenced for open houses and public communication?\",\"answer\":\"The section references multiple attachments, including a checklist, stakeholder list template, willingness-to-hold advertisement example, open house advertisement example, open house notice template, open house requirements/guidelines, sign-in sheet, comment card, and an advertisement submission schedule.\"}]","11-0_Section11_PublicCommunicationProgram2025 | PDF",1789163868]