[{"data":1,"prerenderedAt":-1},["ShallowReactive",2],{"detail-sidebar-cat-1-id-113":3,"doc-seo-234061-113":41,"doc-detail-234061-id":108},{"code":4,"msg":5,"data":6},0,"success",[7,13,17,21,25,29,33,37],{"id":8,"doc_module":9,"doc_module_name":10,"category_name":11,"show_sort_weight":4,"slug":12},178,1,"Template","Faktur","faktur",{"id":14,"doc_module":9,"doc_module_name":10,"category_name":15,"show_sort_weight":4,"slug":16},192,"Formulir","formulir-192",{"id":18,"doc_module":9,"doc_module_name":10,"category_name":19,"show_sort_weight":4,"slug":20},180,"Media Sosial","media-sosial",{"id":22,"doc_module":9,"doc_module_name":10,"category_name":23,"show_sort_weight":4,"slug":24},179,"Poster","poster",{"id":26,"doc_module":9,"doc_module_name":10,"category_name":27,"show_sort_weight":4,"slug":28},176,"Presentasi","presentasi",{"id":30,"doc_module":9,"doc_module_name":10,"category_name":31,"show_sort_weight":4,"slug":32},177,"Resume","resume",{"id":34,"doc_module":9,"doc_module_name":10,"category_name":35,"show_sort_weight":4,"slug":36},182,"Surat","surat-a95d00d3aaf04f3b854ecf140f00d385",{"id":38,"doc_module":9,"doc_module_name":10,"category_name":39,"show_sort_weight":4,"slug":40},183,"Umum","umum-07d1ff437201438088836b2b1ed3c90f",{"code":4,"msg":42,"data":43},"ok",{"site_id":44,"language":45,"slug":46,"title":47,"keywords":48,"description":49,"schema_data":50,"social_meta":101,"head_meta":103,"extra_data":105,"updated_unix":107},113,"id","knowledge-management-through-formulation-of-standard-operating-procedures-human-resource-department-at-pt-xla-cipta-perkasa-office","Manajemen Pengetahuan Melalui Perumusan Standar Operasional Prosedur - Bagian Human Resource Department pada Kantor PT XLA Cipta Perkasa","","Penelitian ini membahas perumusan Standar Operasional Prosedur (SOP) untuk Bagian Human Resource Department (HRD) pada kantor PT XLA Cipta Perkasa, yang belum memiliki dan menerapkan SOP pada seluruh divisnya. Kondisi tersebut menyebabkan informasi kerja hanya disampaikan lisan sehingga berpotensi menimbulkan pelanggaran aturan dan ketidakteraturan kinerja. Metode penelitian menggunakan pendekatan kualitatif. Hasil menunjukkan SOP berkaitan dengan manajemen pengetahuan perusahaan melalui empat tahapan: penilaian kebutuhan, pengembangan, penerapan, serta pemantauan dan evaluasi. Disarankan memperjelas tujuan dokumen, kualitas pelaksanaan, serta format dan struktur penulisan agar implementasi konsisten.",{"@graph":51,"@context":100},[52,68,83],{"@type":53,"itemListElement":54},"BreadcrumbList",[55,59,62,65],{"item":56,"name":57,"@type":58,"position":9},"https://docshare.wps.com","Home","ListItem",{"item":60,"name":10,"@type":58,"position":61},"https://docshare.wps.com/id/template/",2,{"item":63,"name":27,"@type":58,"position":64},"https://docshare.wps.com/id/template/presentasi/",3,{"item":66,"name":47,"@type":58,"position":67},"https://docshare.wps.com/id/template/knowledge-management-through-formulation-of-standard-operating-procedures-human-resource-department-at-pt-xla-cipta-perkasa-office/234061/",4,{"url":66,"name":47,"@type":69,"author":70,"headline":47,"publisher":73,"fileFormat":76,"inLanguage":45,"description":49,"dateModified":77,"datePublished":77,"encodingFormat":76,"isAccessibleForFree":78,"interactionStatistic":79},"DigitalDocument",{"name":71,"@type":72},"Asher","Person",{"url":56,"name":74,"@type":75},"DocShare","Organization","application/pdf","2026-09-10",true,{"@type":80,"interactionType":81,"userInteractionCount":4},"InteractionCounter",{"@type":82},"ViewAction",{"@type":84,"mainEntity":85},"FAQPage",[86,92,96],{"name":87,"@type":88,"acceptedAnswer":89},"Mengapa PT XLA Cipta Perkasa perlu menyusun SOP untuk HRD?","Question",{"text":90,"@type":91},"Karena seluruh divisi, termasuk HRD, belum memiliki dan belum menerapkan Standar Operasional Prosedur. Dampaknya, informasi pekerjaan hanya disampaikan lisan sehingga aturan kurang tersebar dan berpotensi terjadi pelanggaran.","Answer",{"name":93,"@type":88,"acceptedAnswer":94},"Metode penelitian apa yang digunakan dalam penyusunan SOP HRD?",{"text":95,"@type":91},"Penelitian menggunakan pendekatan metode kualitatif.",{"name":97,"@type":88,"acceptedAnswer":98},"Apa saja empat tahapan dalam penyusunan SOP menurut hasil penelitian?",{"text":99,"@type":91},"Empat tahapan tersebut adalah Penilaian Kebutuhan SOP (SOP Need Assessment), Pengembangan SOP (SOP Development), Penerapan SOP (SOP Implementation), serta Pemantauan dan Evaluasi SOP (SOP Monitoring and Evaluation).","https://schema.org",{"og:url":66,"og:type":102,"og:title":47,"og:site_name":74,"og:description":49},"article",{"robots":104,"canonical":66},"index,follow",{"doc_id":106,"site_id":44},234061,1789083180,{"code":4,"msg":5,"data":109},{"doc_id":106,"user_id":110,"nickname":71,"user_avatar":111,"doc_module":9,"category_id":26,"category_name":27,"doc_title":47,"doc_description":49,"doc_content":112,"file_id":113,"file_url":114,"file_type":115,"file_size":116,"view_count":4,"is_deleted":4,"is_public":9,"is_downloadable":9,"audit_status":9,"page_count":117,"language":118,"language_code":45,"site_id":44,"html_lang":45,"table_of_contents":119,"faqs":120,"seo_title":121,"seo_description":49,"update_tm":107,"read_time":122},687197207639,"https://ap-avatar.wpscdn.com/davatar_a8503ba1806abce46bf441b54a3ca4cd","MANAJEMEN PENGETAHUAN MELALUI PERUMUSAN STANDAR OPERASIONAL PROSEDUR BAGIAN HUMAN RESOURCE DEPARTEMENT PADA KANTOR PT XLA CIPTA PERKASA  \nKNOWLEDGE MANAGEMENT FORMULATION OF STANDARD OPERATING PROCEDURES FOR THE HUMAN RESOURCE DEPARTMENT  \nOF PT XLA CIPTA PERKASA OFFICE  \nAndi Anisa Zahirah1 dan St. Nurhikma Maulida 2  \n1 Program Studi Sarjana Terapan, Politeknik STIA LAN Makassar  \nemail: [andianisazahirah@gmail.com](andianisazahirah@gmail.com)  \n2 Program Studi Sarjana Terapan, Politeknik STIA LAN Makassar  \n[email: maulidahikma@gmail.com](email: maulidahikma@gmail.com)  \nAbstrak  \nKantor PT XLA Cipta Perkasa terdapat Divisi SITAC, Divisi Keuangan, Divisi Procurement serta Divisi Human Resource. Semua divisi belum memiliki dan belum menerapkan Standar Operasional Prosedur (SOP) . Maka dari itu, tujuan dari penelitian ini adalah untuk menyusun Standar Operasional Prosedur Bagian Human Resource Departement (HRD) Pada PT XLA Cipta Perkasa. Adapun metode penelitian yang digunakan adalah pendekatan metode kualitatif. Hasil penelitian menunjukkan bahwa SOP memiliki kaitan dengan manajemen pengetahuan di dalam sebuah perusahaan, ada 4 (empat) tahapan yang digunakan oleh peneliti dalam menyusun SOP diantaranya ialah Penilaian Kebutuhan SOP (SOP Need Assessment), Pengembangan SOP (SOP Development), Penerapan SOP (SOP Implementation), Pemantauan dan Evaluasi SOP (SOP Monitoring and Evaluation) . Dapat disimpulkan, dalam penyusunan Standar Operasional Prosedur (SOP), perlu memperhatikan beberapa aspek penting seperti tujuan dokumen, kualitas pelaksanaan prosedur, serta format dan struktur penulisan yang sistematis. Agar SOP dapat diterapkan secara konsisten sesuai aturan yang telahditetapkan, disarankan untuk memperjelas isi dan petunjuk pelaksanaannya demi memudahkan pemahaman dan implementasi di lingkungan perusahaan.  \nKata Kunci: penyusunan, standar operasional, prosedur, departemen sumber daya manusia  \nAbstract  \nPT XLA Cipta Perkasa office have SITAC Division, Finance Division, Procurement Division, and Human Resource Division. All divisions do not have and have not implemented Standard Operating Procedure (SOP). Therefore, the purpose of this research is to develop a Standard Operating Procedure for the Human Resource Department (HRD) atPTXLA Cipta Perkasa. The research method used is a qualitative method approach. The results showed that the SOP has a relationship with knowledge management in a company. There are 4 (four) stages used by researchers in preparing SOP, including SOP Need Assessment, SOP Development, SOP Implementation, SOP Monitoring and Evaluation. The conclusion is when compiling a Standard Operating Procedure (SOP), several aspects need to be considered such asthe purpose of the document, the quality of the procedure implementation, the format, and the structure of the SOP writing. The researcher's suggestion is that the SOP should be made clearer for the company so that everything can be implemented in accordance with the previously established rules.  \nKeywords: preparation, operational standards, procedures, human resource department.  \nPENDAHULUAN  \nKeberadaan SOP memang sangat penting bagi setiapperusahaan, tetapi pada realitanya ternyata masih ada perusahaan yang belum memiliki dan belum menerapkan SOP salah satunya ialah PT XLACipta Perkasa. Informasi ini diperoleh dari hasil wawancara pra-penelitian dengan salah satu karyawan Departemen Sumber Daya Manusia yang menyatakan bahwa PT XLA Cipta Perkasa belum memiliki Standar Operasional Prosedur (SOP) . Pernyataan tersebut diperkuat oleh pengalaman narasumber yang pernah mengalami perpindahan posisi, di mana informasi terkait pekerjaan hanya disampaikan secara lisan oleh atasan langsung tanpa adanya pedoman tertulis. Narasumber juga menjelaskan bahwa adanya karyawan yang menyalahi aturan dikarenakan kurangnya penyebaran informasi mengenai peraturan yang berlaku.  \nPT XLA Cipta Perkasa merupakan pengembangan dari perusahaan CV XLA Cipta Perkasayang bergerak","cbCaiuyQKSWvCmVU","https://ap.wps.com/l/cbCaiuyQKSWvCmVU","pdf",290681,15,"Indonesian","# Pendahuluan\n## Pentingnya SOP dan kondisi di PT XLA Cipta Perkasa\n## Hubungan SOP dengan manajemen pengetahuan","[{\"question\":\"Mengapa PT XLA Cipta Perkasa perlu menyusun SOP untuk HRD?\",\"answer\":\"Karena seluruh divisi, termasuk HRD, belum memiliki dan belum menerapkan Standar Operasional Prosedur. Dampaknya, informasi pekerjaan hanya disampaikan lisan sehingga aturan kurang tersebar dan berpotensi terjadi pelanggaran.\"},{\"question\":\"Metode penelitian apa yang digunakan dalam penyusunan SOP HRD?\",\"answer\":\"Penelitian menggunakan pendekatan metode kualitatif.\"},{\"question\":\"Apa saja empat tahapan dalam penyusunan SOP menurut hasil penelitian?\",\"answer\":\"Empat tahapan tersebut adalah Penilaian Kebutuhan SOP (SOP Need Assessment), Pengembangan SOP (SOP Development), Penerapan SOP (SOP Implementation), serta Pemantauan dan Evaluasi SOP (SOP Monitoring and Evaluation).\"}]","Manajemen Pengetahuan Melalui Perumusan Standar Operasional Prosedur - Bagian Human Resource Department pada Kantor PT XLA Cipta Perkasa | PDF",5]