[{"data":1,"prerenderedAt":-1},["ShallowReactive",2],{"detail-sidebar-cat-1-id-113":3,"doc-seo-235640-113":41,"doc-detail-235640-id":114},{"code":4,"msg":5,"data":6},0,"success",[7,13,17,21,25,29,33,37],{"id":8,"doc_module":9,"doc_module_name":10,"category_name":11,"show_sort_weight":4,"slug":12},178,1,"Template","Faktur","faktur",{"id":14,"doc_module":9,"doc_module_name":10,"category_name":15,"show_sort_weight":4,"slug":16},192,"Formulir","formulir-192",{"id":18,"doc_module":9,"doc_module_name":10,"category_name":19,"show_sort_weight":4,"slug":20},180,"Media Sosial","media-sosial",{"id":22,"doc_module":9,"doc_module_name":10,"category_name":23,"show_sort_weight":4,"slug":24},179,"Poster","poster",{"id":26,"doc_module":9,"doc_module_name":10,"category_name":27,"show_sort_weight":4,"slug":28},176,"Presentasi","presentasi",{"id":30,"doc_module":9,"doc_module_name":10,"category_name":31,"show_sort_weight":4,"slug":32},177,"Resume","resume",{"id":34,"doc_module":9,"doc_module_name":10,"category_name":35,"show_sort_weight":4,"slug":36},182,"Surat","surat-a95d00d3aaf04f3b854ecf140f00d385",{"id":38,"doc_module":9,"doc_module_name":10,"category_name":39,"show_sort_weight":4,"slug":40},183,"Umum","umum-07d1ff437201438088836b2b1ed3c90f",{"code":4,"msg":42,"data":43},"ok",{"site_id":44,"language":45,"slug":46,"title":47,"keywords":48,"description":49,"schema_data":50,"social_meta":107,"head_meta":109,"extra_data":111,"updated_unix":113},113,"id","evaluation-of-web-based-wifi-payment-billing-system-using-a-finite-state-machine-approach","Evaluasi Sistem Penagihan Pembayaran WiFi Berbasis Web dengan Pendekatan Finite State Machine","","Pengelolaan penagihan layanan WiFi berbasis web menuntut konsistensi status invoice dan ketepatan penyampaian notifikasi pembayaran kepada pelanggan. Sistem penagihan yang mengalami inkonsistensi perubahan status invoice serta keterlambatan pengiriman notifikasi dapat menurunkan efektivitas pengelolaan layanan dan kepuasan pelanggan. Penelitian evaluatif dengan studi kasus ini menerapkan Finite State Machine (FSM) untuk mengatur transisi status invoice serta pengiriman notifikasi WhatsApp pada aplikasi berbasis Laravel. Hasil evaluasi menunjukkan peningkatan konsistensi status, berkurangnya kesalahan transisi, dan meningkatnya akurasi pengiriman notifikasi, sehingga FSM efektif sebagai pengendali alur proses penagihan.",{"@graph":51,"@context":106},[52,68,89],{"@type":53,"itemListElement":54},"BreadcrumbList",[55,59,62,65],{"item":56,"name":57,"@type":58,"position":9},"https://docshare.wps.com","Home","ListItem",{"item":60,"name":10,"@type":58,"position":61},"https://docshare.wps.com/id/template/",2,{"item":63,"name":39,"@type":58,"position":64},"https://docshare.wps.com/id/template/umum/",3,{"item":66,"name":47,"@type":58,"position":67},"https://docshare.wps.com/id/template/evaluation-of-web-based-wifi-payment-billing-system-using-a-finite-state-machine-approach/235640/",4,{"url":66,"name":47,"@type":69,"image":70,"author":75,"headline":47,"publisher":78,"fileFormat":81,"inLanguage":45,"description":49,"dateModified":82,"datePublished":83,"encodingFormat":81,"isAccessibleForFree":84,"interactionStatistic":85},"DigitalDocument",{"url":71,"@type":72,"width":73,"height":74},"https://docshare.wps.com/thumbnails/evaluation-of-web-based-wifi-payment-billing-system-using-a-finite-state-machine-approach/235640.png","ImageObject",442,249,{"name":76,"@type":77},"Anda","Person",{"url":56,"name":79,"@type":80},"DocShare","Organization","application/pdf","2026-09-22","2026-09-11",true,{"@type":86,"interactionType":87,"userInteractionCount":9},"InteractionCounter",{"@type":88},"ViewAction",{"@type":90,"mainEntity":91},"FAQPage",[92,98,102],{"name":93,"@type":94,"acceptedAnswer":95},"Apa masalah utama dalam sistem penagihan WiFi berbasis web yang diteliti?","Question",{"text":96,"@type":97},"Masalah utamanya adalah inkonsistensi perubahan status invoice, keterlambatan validasi pelunasan, serta lemahnya pencatatan riwayat pembayaran yang mempengaruhi monitoring dan kepuasan pelanggan.","Answer",{"name":99,"@type":94,"acceptedAnswer":100},"Bagaimana Finite State Machine (FSM) digunakan dalam pengelolaan invoice pada penelitian ini?",{"text":101,"@type":97},"FSM digunakan untuk mengatur transisi status invoice secara terstruktur mulai dari draft, terkirim, jatuh tempo, lunas, hingga isolir, sehingga mencegah transisi yang tidak valid dan mengurangi kesalahan logika.",{"name":103,"@type":94,"acceptedAnswer":104},"Apa dampak penerapan FSM terhadap pengiriman notifikasi WhatsApp?",{"text":105,"@type":97},"Penerapan FSM meningkatkan ketepatan pengiriman notifikasi WhatsApp kepada pelanggan, sekaligus membantu memastikan bahwa status invoice yang mendorong notifikasi menjadi lebih konsisten.","https://schema.org",{"og:url":66,"og:type":108,"og:title":47,"og:site_name":79,"og:description":49},"article",{"robots":110,"canonical":66},"index,follow",{"doc_id":112,"site_id":44},235640,1790040110,{"code":4,"msg":5,"data":115},{"doc_id":112,"user_id":116,"nickname":76,"user_avatar":117,"doc_module":9,"category_id":38,"category_name":39,"doc_title":47,"doc_description":49,"doc_content":118,"file_id":119,"file_url":120,"file_type":121,"file_size":122,"view_count":9,"is_deleted":4,"is_public":9,"is_downloadable":9,"audit_status":9,"page_count":123,"language":124,"language_code":45,"site_id":44,"html_lang":45,"table_of_contents":125,"faqs":126,"seo_title":127,"seo_description":49,"update_tm":128,"read_time":64},962075006959,"https://ap-avatar.wpscdn.com/avatar/e0002397efbe92a78e?_k=1776741047341049297","Evaluasi Sistem Penagihan Pembayaran WiFi Berbasis Web dengan  \nPendekatan Finite State Machine  \nNur Abidin(1), Erwin Choirul Anif(2)  \nUniversitas Qomaruddin,  \nJalan Raya No. 01 Bungah Gresik, Indonesia  \n[Email:](Email:1nurabidin@uqgresik.ac.id)[1](Email:1nurabidin@uqgresik.ac.id)[nurabidin@uqgresik.ac.id](Email:1nurabidin@uqgresik.ac.id), [2](2erwinchoirulanif@uqgresik.ac.id)[erwinchoirulanif@uqgresik.ac.id](2erwinchoirulanif@uqgresik.ac.id)  \n| Keywords:\u003Cbr>Invoice, Finite State Machine, Whatsapp Gateway, Laravel |\n| --- |\n| Kata Kunci: |\n| Penagihan, Finite State Machine, Whatsapp Gateway, Laravel |\n| Corresponding Author: |\n| Name:\u003Cbr>Nur Abidin\u003Cbr>Email:\u003Cbr>[nurabidin@uqgresik.ac.id](nurabidin@uqgresik.ac.id) |\n\nAbstract: Web-based WiFi billing management requires consistent invoice status and timely delivery of payment notifications to customers. Frequent problems in billing systems are inconsistent invoice status changes and late notification delivery, which impact the effectiveness of service management and customer satisfaction. This study aims to evaluate the implementation of a Finite State Machine (FSM) in managing invoices and WhatsApp notifications in a webbased WiFi billing application developed using the Laravel framework. The research method used is an evaluative study with a case study approach. The research stages include a literature review, analysis of the existing billing system, evaluation of the FSM flow in managing invoice status, and analysis of the results of the WhatsApp notification implementation. FSM is implemented to manage invoice status transitions from draft, sent, due, paid, to isolated in a structured manner. The evaluation results show that the implementation of FSM can improve the consistency of invoice status management, reduce status transition errors, and improve the accuracy of WhatsApp notification delivery to customers. Thus, FSM is proven effective as a process flow control model in a web-based WiFi billing application.  \nAbstrak: Pengelolaan penagihan layanan WiFi berbasis web menuntut konsistensi status invoice serta ketepatan penyampaian notifikasi pembayaran kepada pelanggan. Permasalahan yang sering terjadi pada sistem penagihan adalah inkonsistensi perubahan status invoice dan keterlambatan pengiriman notifikasi, yang berdampak pada efektivitas pengelolaan layanan dan kepuasan pelanggan. Penelitian ini bertujuan untuk mengevaluasi penerapan Finite State Machine (FSM) dalam pengelolaan invoice dan notifikasi WhatsApppada aplikasi penagihan WiFi berbasis web yang dikembangkan menggunakan framework Laravel. Metode penelitian yang digunakan  \nadalah penelitian evaluatif dengan pendekatan studi kasus. Tahapan penelitian meliputi studi literatur, analisis sistem penagihan yang berjalan, evaluasi alur FSM dalam pengelolaan status invoice, serta analisis hasil implementasi notifikasi WhatsApp. FSM diterapkan untuk mengatur transisi status invoice mulai dari draft, terkirim, jatuh tempo, lunas, hingga isolir secara terstruktur. Hasil evaluasi menunjukkan bahwapenerapan FSM mampu meningkatkan konsistensi pengelolaan status invoice, mengurangi kesalahan transisi status, serta meningkatkan ketepatan pengiriman notifikasi WhatsApp kepada pelanggan. Dengandemikian, FSM terbukti efektif sebagai model pengendali alur proses pada aplikasi penagihan WiFiberbasis web.  \nPENDAHULUAN  \nPerkembangan layanan internet berbasis langganan, khususnya layanan WiFi, menuntutpengelolaan sistem penagihan yang andal, konsisten, dan terintegrasi. Sistem penagihan berbasis web menjadi solusi yang banyak digunakan karena mampu memfasilitasi pencatatan, penerbitan, serta pemantauan tagihan/riwayat pembayaran secara terpusat dan lebih mudah diakses pelanggan maupun petugas penagihan, sehingga meningkatkan efisiensi administrasi dan mendukung tindaklanjut piutang sesuai SOP (Septiana & Khristianto, 2022; Atrobi et al., 2025; Asferand & Chernovita, 2024) . Namun, dalam praktiknya, sistem penagihan masih sering","cbCaiqKuje90cMVV","https://ap.wps.com/l/cbCaiqKuje90cMVV","pdf",418806,8,"Indonesian","# PENDAHULUAN\n## Latar belakang masalah penagihan WiFi berbasis web\n## Peran invoice dan isu inkonsistensi status\n## Konsep Finite State Machine (FSM) dalam pengendalian alur\n## Tujuan evaluasi penerapan FSM dan notifikasi WhatsApp","[{\"question\":\"Apa masalah utama dalam sistem penagihan WiFi berbasis web yang diteliti?\",\"answer\":\"Masalah utamanya adalah inkonsistensi perubahan status invoice, keterlambatan validasi pelunasan, serta lemahnya pencatatan riwayat pembayaran yang mempengaruhi monitoring dan kepuasan pelanggan.\"},{\"question\":\"Bagaimana Finite State Machine (FSM) digunakan dalam pengelolaan invoice pada penelitian ini?\",\"answer\":\"FSM digunakan untuk mengatur transisi status invoice secara terstruktur mulai dari draft, terkirim, jatuh tempo, lunas, hingga isolir, sehingga mencegah transisi yang tidak valid dan mengurangi kesalahan logika.\"},{\"question\":\"Apa dampak penerapan FSM terhadap pengiriman notifikasi WhatsApp?\",\"answer\":\"Penerapan FSM meningkatkan ketepatan pengiriman notifikasi WhatsApp kepada pelanggan, sekaligus membantu memastikan bahwa status invoice yang mendorong notifikasi menjadi lebih konsisten.\"}]","Evaluasi Sistem Penagihan Pembayaran WiFi Berbasis Web dengan Pendekatan Finite State Machine | PDF",1789099351]