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Penelitian ini menganalisis kepuasan pengguna terhadap sistem ujian online di Poltekkes Kartini Bali dengan metode End User Computing Satisfaction (EUCS). Pendekatan kuantitatif melibatkan mahasiswa dari berbagai program studi. Penilaian difokuskan pada variabel content, accuracy, format, ease of use, dan timeliness. Hasil rata-rata kepuasan menunjukkan kategori “puas” dengan nilai tertimbang 4.22, 4.17, 4.29, 4.23, dan 4.22.",{"@graph":63,"@context":119},[64,81,102],{"@type":65,"itemListElement":66},"BreadcrumbList",[67,72,75,78],{"item":68,"name":69,"@type":70,"position":71},"https://docshare.wps.com","Home","ListItem",1,{"item":73,"name":9,"@type":70,"position":74},"https://docshare.wps.com/id/document/",2,{"item":76,"name":31,"@type":70,"position":77},"https://docshare.wps.com/id/document/penelitian-laporan/",3,{"item":79,"name":59,"@type":70,"position":80},"https://docshare.wps.com/id/document/user-satisfaction-analysis-using-the-eucs-method-on-a-computer-based-test-system-in-educational-institutions/203990/",4,{"url":79,"name":59,"@type":82,"image":83,"author":88,"headline":59,"publisher":91,"fileFormat":94,"inLanguage":57,"description":61,"dateModified":95,"datePublished":96,"encodingFormat":94,"isAccessibleForFree":97,"interactionStatistic":98},"DigitalDocument",{"url":84,"@type":85,"width":86,"height":87},"https://docshare.wps.com/thumbnails/user-satisfaction-analysis-using-the-eucs-method-on-a-computer-based-test-system-in-educational-institutions/203990.png","ImageObject",300,407,{"name":89,"@type":90},"Noah","Person",{"url":68,"name":92,"@type":93},"DocShare","Organization","application/pdf","2026-10-08","2026-09-04",true,{"@type":99,"interactionType":100,"userInteractionCount":80},"InteractionCounter",{"@type":101},"ViewAction",{"@type":103,"mainEntity":104},"FAQPage",[105,111,115],{"name":106,"@type":107,"acceptedAnswer":108},"Penelitian ini bertujuan untuk apa?","Question",{"text":109,"@type":110},"Menganalisis kepuasan pengguna terhadap sistem ujian online/Computer Based Test menggunakan metode EUCS di Poltekkes Kartini Bali.","Answer",{"name":112,"@type":107,"acceptedAnswer":113},"Metode EUCS digunakan untuk menilai variabel apa saja?",{"text":114,"@type":110},"Penilaian difokuskan pada variabel content, accuracy, format, ease of use, dan timeliness.",{"name":116,"@type":107,"acceptedAnswer":117},"Bagaimana hasil tingkat kepuasan pengguna terhadap CBT?",{"text":118,"@type":110},"Rata-rata kepuasan pengguna berada pada kategori “puas”, dengan skor masing-masing sekitar 4.22 (content), 4.17 (accuracy), 4.29 (format), 4.22 (timeliness), dan 4.23 (ease of use).","https://schema.org",{"og:url":79,"og:type":121,"og:title":59,"og:site_name":92,"og:description":61},"article",{"robots":123,"canonical":79},"index,follow",{"doc_id":125,"site_id":56},203990,1788565422,{"code":4,"msg":5,"data":128},{"doc_id":125,"user_id":129,"nickname":89,"user_avatar":130,"doc_module":4,"category_id":30,"category_name":31,"doc_title":59,"doc_description":61,"doc_content":131,"file_id":132,"file_url":133,"file_type":134,"file_size":135,"view_count":80,"is_deleted":4,"is_public":71,"is_downloadable":71,"audit_status":71,"page_count":136,"language":137,"language_code":57,"site_id":56,"html_lang":57,"table_of_contents":138,"faqs":139,"seo_title":140,"seo_description":61,"update_tm":126,"read_time":141},8796095462418,"https://ap-avatar.wpscdn.com/avatar/80000253c1241d02b47?x-image-process=image/resize,m_fixed,w_180,h_180&k=1778826106357471780","Analisis Kepuasan Pengguna Menggunakan Metode EUCS Pada Sistem Computer Based Test di Institusi Pendidikan  \nI Putu Yesha Agus Ariwanta1,*, I Gede Tiar Eka Saputra1, Ni Putu Eka Apriyanthi1, I Made Agus Oka Gunawan2, Gede Indrawan1  \n1Program Pascasarjana, Program Studi Ilmu Komputer, Universitas Pendidikan Ganesha, Singaraja, Indonesia 2Fakultas Sains dan Teknologi, Program Studi Sistem Informasi, Universitas Tabanan, Tabanan, Indonesia Email:1,*[yesha@student.undiksha.ac.id](yesha@student.undiksha.ac.id), [2](2tiar@student.undiksha.ac.id)[tiar@student.undiksha.ac.id](2tiar@student.undiksha.ac.id), [3](3eka.apriyanthi@student.undiksha.ac.id)[eka.apriyanthi@student.undiksha.ac.id](3eka.apriyanthi@student.undiksha.ac.id),  \n[4](4agusokagunawan@gmail.com)[agusokagunawan@gmail.com](4agusokagunawan@gmail.com), [5](5gindrawan@undiksha.ac.id)[gindrawan@undiksha.ac.id](5gindrawan@undiksha.ac.id)  \nCorrespondence Author Email: [yesha@student.undiksha.ac.id](yesha@student.undiksha.ac.id)  \n[Submitted: 29/06/2023](Submitted: 29/06/2023); Accepted: 28/08/2023; Published: 29/08/2023  \nAbstrak−Penerapan sistem ujian online, atau Computer Based Test (CBT), telah menjadi bagian penting dari pendidikan tinggi di bidang kesehatan, termasuk di Poltekkes Kartini Bali, salah satu perguruan tinggi di Bali. Poltekkes Kartini Bali berkomitmen untuk mengikuti perkembangan teknologi dengan menyediakan sistem ujian online yang dapat diakses oleh para mahasiswa melalui [laman web web www.cbt.politeknikkesehatankartinibali.ac.id. Situs](laman web web www.cbt.politeknikkesehatankartinibali.ac.id. Situs) ini menyediakan bank soaluntuk mahasiswa serta informasi mengenai pencapaian nilai ujian akhir setiap matakuliah. Evaluasi kepuasan pengguna terhadap sistem ini menjadi hal yang penting untuk memastikan efektivitas dan kualitas layanan yang diberikan. Penelitian ini bertujuan untuk menganalisis kepuasan pengguna terhadap sistem ujian online dengan menggunakan metode End User Computing Satisfaction (EUCS) di Poltekkes Kartini Bali. Penelitian ini menggunakan pendekatan kuantitatif dan melibatkan partisipasi mahasiswa dari berbagai program studi di Poltekkes Kartini Bali. Penelitian ini difokuskan pada variabel konten, variabel ketepatan, variabel bentuk, variabel kemudahan penggunaan, dan variabel ketepatan waktu. Setelah pengumpulan data dan analisis dilakukan, diperoleh hasil perhitungan rata-rata tingkat kepuasan. Hasilnya menunjukkan bahwa nilai ratarata kepuasan pengguna adalah 4.22 untuk variabel content, 4.17 untuk variabel accuracy, 4.29 untuk variabel format, 4.22 untuk variabel timeliness, dan 4.23 untuk variabel ease of use. Mengacu pada teori Kaplan dan Norton, semua variabel menunjukkan bahwa tingkat kepuasan pengguna terhadap Computer Based Test (CBT) di Poltekkes Kartini Bali termasuk dalam kategori \"puas\".  \nKata Kunci: Sistem; Computer Based Tes; Analisa Kepuasan Pengguna; Mahasiswa; End User Computing Satisfaction  \nAbstract−The implementation of online examination system, or Computer Based Test (CBT), has become an integral part of higher education in the field of health sciences, including at Poltekkes Kartini Bali, one of the universities in Bali. Poltekkes Kartini Bali is committed to keeping up with technological advancements by providing an online examination system that can be accessed by students through [the website www.cbt.politeknikkesehatankartinibali.ac.id. This](the website www.cbt.politeknikkesehatankartinibali.ac.id. This) website provides a question bank for students as well as information regarding the achievement of final exam grades for each course. Evaluating user satisfaction with this system is crucial to ensure its effectiveness and the quality of service provided. This study aims to analyze user satisfaction with the online examination system using the End User Computing Satisfaction (EUCS) method at Poltekkes Kartini Bali. The study adopts a quantitative approach and involves the participation of students from var","cbCaiuni8AYnn5hn","https://ap.wps.com/l/cbCaiuni8AYnn5hn","pdf",902128,10,"Indonesian","# PENDAHULUAN\n## Sistem ujian online dan CBT\n## Latar belakang penerapan sistem informasi di pendidikan tinggi\n## Tujuan dan konteks penelitian\n# METODE PENELITIAN\n## Pendekatan kuantitatif\n## Metode EUCS dan variabel penilaian\n## Teknik pengumpulan dan analisis data\n# HASIL DAN PEMBAHASAN\n## Rata-rata kepuasan pengguna per variabel\n## Interpretasi hasil berdasarkan teori Kaplan dan Norton\n## Kesimpulan tingkat kepuasan","[{\"question\":\"Penelitian ini bertujuan untuk apa?\",\"answer\":\"Menganalisis kepuasan pengguna terhadap sistem ujian online/Computer Based Test menggunakan metode EUCS di Poltekkes Kartini Bali.\"},{\"question\":\"Metode EUCS digunakan untuk menilai variabel apa saja?\",\"answer\":\"Penilaian difokuskan pada variabel content, accuracy, format, ease of use, dan timeliness.\"},{\"question\":\"Bagaimana hasil tingkat kepuasan pengguna terhadap CBT?\",\"answer\":\"Rata-rata kepuasan pengguna berada pada kategori “puas”, dengan skor masing-masing sekitar 4.22 (content), 4.17 (accuracy), 4.29 (format), 4.22 (timeliness), dan 4.23 (ease of use).\"}]","Analisis Kepuasan Pengguna Menggunakan Metode EUCS Pada Sistem Computer Based Test di Institusi Pendidikan | PDF",15]