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Djamil Padang - Penelitian","","Penelitian ini mengkaji hubungan antara job demands dan kepuasan kerja pada perawat berstatus PPPK di RSUP Dr. M. Djamil Padang. Layanan rumah sakit sangat bergantung pada peran keperawatan yang berhadapan langsung dengan pasien, namun tuntutan kerja, tekanan standar layanan tinggi, dan kompleksitas situasi emosional dapat memengaruhi kesejahteraan psikologis. Kepuasan kerja perawat di berbagai rumah sakit dilaporkan masih rendah serta berdampak pada mutu layanan, risiko stres, dan kelelahan. Penelitian ini relevan karena karakter PPPK berbeda dari PNS dan jumlah perawat PPPK berkontribusi besar terhadap total tenaga keperawatan, sehingga pemahaman faktor psikologis dan beban kerja dibutuhkan untuk kebijakan peningkatan kesejahteraan tenaga keperawatan.",{"@graph":63,"@context":120},[64,81,103],{"@type":65,"itemListElement":66},"BreadcrumbList",[67,72,75,78],{"item":68,"name":69,"@type":70,"position":71},"https://docshare.wps.com","Home","ListItem",1,{"item":73,"name":9,"@type":70,"position":74},"https://docshare.wps.com/id/document/",2,{"item":76,"name":31,"@type":70,"position":77},"https://docshare.wps.com/id/document/penelitian-laporan/",3,{"item":79,"name":59,"@type":70,"position":80},"https://docshare.wps.com/id/document/the-relationship-between-job-demands-and-job-satisfaction-among-pppk-nurses-at-rsup-dr-m-djamil-padang-research/230868/",4,{"url":79,"name":59,"@type":82,"image":83,"author":88,"headline":59,"publisher":91,"fileFormat":94,"inLanguage":57,"description":61,"dateModified":95,"datePublished":96,"encodingFormat":94,"isAccessibleForFree":97,"interactionStatistic":98},"DigitalDocument",{"url":84,"@type":85,"width":86,"height":87},"https://docshare.wps.com/thumbnails/the-relationship-between-job-demands-and-job-satisfaction-among-pppk-nurses-at-rsup-dr-m-djamil-padang-research/230868.png","ImageObject",300,407,{"name":89,"@type":90},"Maeve","Person",{"url":68,"name":92,"@type":93},"DocShare","Organization","application/pdf","2026-09-27","2026-09-10",true,{"@type":99,"interactionType":100,"userInteractionCount":102},"InteractionCounter",{"@type":101},"ViewAction",6,{"@type":104,"mainEntity":105},"FAQPage",[106,112,116],{"name":107,"@type":108,"acceptedAnswer":109},"Mengapa job demands penting dikaji terkait kepuasan kerja perawat PPPK?","Question",{"text":110,"@type":111},"Karena tuntutan kerja yang tinggi, tekanan standar pelayanan, dan kompleksitas situasi pasien dapat memengaruhi kesejahteraan psikologis sehingga berpotensi menurunkan kepuasan kerja.","Answer",{"name":113,"@type":108,"acceptedAnswer":114},"Apa urgensi penelitian pada perawat PPPK di RSUP Dr. M. Djamil Padang?",{"text":115,"@type":111},"Perawat PPPK merupakan kelompok baru dengan masa kerja terbatas dan fasilitas berbeda dari PNS, sementara jumlahnya berkontribusi besar terhadap total tenaga keperawatan sehingga kondisi psikologis dan beban kerja perlu dipahami.",{"name":117,"@type":108,"acceptedAnswer":118},"Apa dampak rendahnya kepuasan kerja perawat yang disebutkan dalam pendahuluan?",{"text":119,"@type":111},"Rendahnya kepuasan kerja berimplikasi pada menurunnya mutu pelayanan serta meningkatnya risiko stres dan kelelahan kerja, bahkan memperburuk kontinuitas pelayanan.","https://schema.org",{"og:url":79,"og:type":122,"og:title":59,"og:site_name":92,"og:description":61},"article",{"robots":124,"canonical":79},"index,follow",{"doc_id":126,"site_id":56},230868,1789056193,{"code":4,"msg":5,"data":129},{"doc_id":126,"user_id":130,"nickname":89,"user_avatar":131,"doc_module":4,"category_id":30,"category_name":31,"doc_title":59,"doc_description":61,"doc_content":132,"file_id":133,"file_url":134,"file_type":135,"file_size":136,"view_count":102,"is_deleted":4,"is_public":71,"is_downloadable":71,"audit_status":71,"page_count":137,"language":138,"language_code":57,"site_id":56,"html_lang":57,"table_of_contents":139,"faqs":140,"seo_title":141,"seo_description":61,"update_tm":127,"read_time":142},5909877438554,"https://ap-avatar.wpscdn.com/avatar/5600025385ad2bf12a7?_k=1778553567797529272","Hubungan antara Job Demands dengan Kepuasan Kerja pada Perawat PPPK di RSUP Dr. M. Djamil Padang  \nQaulan Sadida Awfe1*, Rinaldi1  \n1Program Studi Psikologi, Fakultas Psikologi dan Kesehatan, Universitas Negeri Padang  \n*Corresponding Author’s e-mail: [qsadida64@gmail.com](qsadida64@gmail.com)  \n\n| Article History:\u003Cbr>Received: October 10, 2025\u003Cbr>Revised: October 29, 2025\u003Cbr>Accepted: November 4, 2025\u003Cbr>Keywords:\u003Cbr>Job Demands, Job Satisfaction, PPPK Nurses, Challenge Demands | Abstract: This study aims to develop a comprehensive analysis of competitive strategies for the food and beverage business at Kios La Galigo, with a particularfocus on increasing sales turnover amid the growing and intense competition in Makassar City. The research was conducted on the Small and Medium Industry (IKM) of Kios La Galigo, located in Makassar, using a SWOT (Strengths, Weaknesses, Opportunities, and Threats) analysis approach to identify and formulate alternative strategic options that the company can apply to strengthen its market position. Through the SWOT analysis, the study identified internal strengths and weaknesses, as well as external opportunities and threats that affect the company’s competitiveness. As a result, seven alternative strategies were developed, offering various approaches that KiosLa Galigo could consider to improve its business performance and sustain growth in a challenging market environment. To determine which strategies would be the most effective, the Quantitative Strategic Planning Matrix (QSPM) was used to prioritize and evaluate the attractiveness of each alternative. Based on this analysis, two main strategies were selected as the most suitablefor implementation. Thefirst recommended strategy is to maintain and improve the quality of both products and customer service, which is essential for customer satisfaction and loyalty. The second strategy is to expand partnerships with distributors, aiming to increase market reach and strengthen |\n| --- | --- |\n|  the company’s distribution network for better operational efficiency. \u003Cbr>Copyright © 2025, The Author(s)\u003Cbr>This is an open access article under the CC–BY-SA license\u003Cbr>|  |\n| How to cite: Awfe, Q. S. , & Rinaldi, R. (2025) . Hubungan antara Job Demands dengan Kepuasan Kerja pada Perawat PPPK di RSUP Dr. M. Djamil Padang. SENTRI: Jurnal RisetIlmiah, 4(11), 2955–2964. [https://doi.org/10.55681/sentri.v4i11.4879](https://doi.org/10.55681/sentri.v4i11.4879) |  |\n\nPENDAHULUAN  \nPerwujudan mutu layanan rumah sakit sangat bergantung pada kontribusi tenaga kesehatan, khususnya profesi keperawatan yang memiliki peran sentral dalam pelayanan langsung kepada pasien. Perawat merupakan pihak pertama yang berinteraksi dengan pasien selama dua puluh empat jam penuh tanpa jeda dalam proses penyembuhan [1] . Mereka bertanggung jawab atas pemantauan kondisi pasien, penanganan keluhan, sertapelaksanaan tindakan keperawatan yang berkesinambungan. Tugas tersebut menuntut kesiapan menghadapi berbagai situasi kritis dan emosional yang melibatkan pasien sertakeluarganya [2] . Selain itu, jadwal kerja yang tidak tetap serta tekanan memenuhi standar pelayanan tinggi menambah kompleksitas tanggung jawab profesi ini [3] . Oleh karena itu, kualitas pelayanan sangat ditentukan oleh keseimbangan antara tuntutan kerja dankesejahteraan psikologis perawat.  \nPermasalahan yang dihadapi perawat di Indonesia tidak hanya berkaitan dengan beban kerja, tetapi juga dengan kepuasan kerja yang cenderung rendah. Beberapapenelitian menunjukkan bahwa tingkat kepuasan kerja perawat di berbagai rumah sakit di  \nIndonesia masih di bawah 65%, misalnya 56,1% di Medan, 51,7% di Manado, dan 55,6% di Jakarta [4] . Tekanan kerja yang tinggi, minimnya fasilitas pendukung, serta lingkungankerja yang kurang kondusif menjadi penyebab utama rendahnya kepuasan tersebut [5] . Kondisi ini berimplikasi pada menurunnya mutu pelayanan serta meningkatnya risikostres dan kelelahan kerja [6] . Ketidakseimbangan antara jum","cbCairnn97K9W7Me","https://ap.wps.com/l/cbCairnn97K9W7Me","pdf",400086,10,"Indonesian","# PENDAHULUAN\n## Urgensi penelitian pada perawat PPPK\n## Permasalahan kepuasan kerja perawat di Indonesia\n## Kesenjangan penelitian terdahulu","[{\"question\":\"Mengapa job demands penting dikaji terkait kepuasan kerja perawat PPPK?\",\"answer\":\"Karena tuntutan kerja yang tinggi, tekanan standar pelayanan, dan kompleksitas situasi pasien dapat memengaruhi kesejahteraan psikologis sehingga berpotensi menurunkan kepuasan kerja.\"},{\"question\":\"Apa urgensi penelitian pada perawat PPPK di RSUP Dr. M. Djamil Padang?\",\"answer\":\"Perawat PPPK merupakan kelompok baru dengan masa kerja terbatas dan fasilitas berbeda dari PNS, sementara jumlahnya berkontribusi besar terhadap total tenaga keperawatan sehingga kondisi psikologis dan beban kerja perlu dipahami.\"},{\"question\":\"Apa dampak rendahnya kepuasan kerja perawat yang disebutkan dalam pendahuluan?\",\"answer\":\"Rendahnya kepuasan kerja berimplikasi pada menurunnya mutu pelayanan serta meningkatnya risiko stres dan kelelahan kerja, bahkan memperburuk kontinuitas pelayanan.\"}]","Hubungan antara Job Demands dengan Kepuasan Kerja pada Perawat PPPK di RSUP Dr. M. Djamil Padang - Penelitian | PDF",15]