[{"data":1,"prerenderedAt":-1},["ShallowReactive",2],{"detail-sidebar-cat-0-id-113":3,"doc-detail-185733-id":53,"doc-seo-185733-113":77},{"code":4,"msg":5,"data":6},0,"success",[7,13,17,21,25,29,33,37,41,45,49],{"id":8,"doc_module":4,"doc_module_name":9,"category_name":10,"show_sort_weight":11,"slug":12},55,"Document","Agama & Spiritualitas",60,"religion-spirituality",{"id":14,"doc_module":4,"doc_module_name":9,"category_name":15,"show_sort_weight":11,"slug":16},48,"Cerita & Novel","story-novel",{"id":18,"doc_module":4,"doc_module_name":9,"category_name":19,"show_sort_weight":11,"slug":20},56,"Gaya Hidup","lifestyle",{"id":22,"doc_module":4,"doc_module_name":9,"category_name":23,"show_sort_weight":11,"slug":24},51,"Komik","comic",{"id":26,"doc_module":4,"doc_module_name":9,"category_name":27,"show_sort_weight":11,"slug":28},53,"Layanan Kesehatan","healthcare",{"id":30,"doc_module":4,"doc_module_name":9,"category_name":31,"show_sort_weight":11,"slug":32},54,"Penelitian & Laporan","research-report",{"id":34,"doc_module":4,"doc_module_name":9,"category_name":35,"show_sort_weight":11,"slug":36},49,"Sastra","literature",{"id":38,"doc_module":4,"doc_module_name":9,"category_name":39,"show_sort_weight":11,"slug":40},52,"Teknologi","technology",{"id":42,"doc_module":4,"doc_module_name":9,"category_name":43,"show_sort_weight":11,"slug":44},50,"Ujian","exam",{"id":46,"doc_module":4,"doc_module_name":9,"category_name":47,"show_sort_weight":11,"slug":48},57,"Umum","general",{"id":50,"doc_module":4,"doc_module_name":9,"category_name":51,"show_sort_weight":4,"slug":52},181,"Formulir","formulir",{"code":4,"msg":5,"data":54},{"doc_id":55,"user_id":56,"nickname":57,"user_avatar":58,"doc_module":4,"category_id":30,"category_name":31,"doc_title":59,"doc_description":60,"doc_content":61,"file_id":62,"file_url":63,"file_type":64,"file_size":65,"view_count":66,"is_deleted":4,"is_public":67,"is_downloadable":67,"audit_status":67,"page_count":68,"language":69,"language_code":70,"site_id":71,"html_lang":70,"table_of_contents":72,"faqs":73,"seo_title":74,"seo_description":60,"update_tm":75,"read_time":76},185733,5909887254083,"\tWilliam","https://ap-avatar.wpscdn.com/davatar_276721f389ce27ea32af1340a28f341c","Terang Volume 1 No 1 Maret 2024 hal 108-125","Dokumen ini menyajikan analisis mendalam mengenai tren pengaduan di berbagai substansi dan instansi terlapor selama periode 2019-2021. Data menunjukkan penurunan signifikan dalam jumlah total pengaduan dari 635 pada tahun 2019 menjadi 195 pada tahun 2021. Substansi Agraria dan Kepolisian secara konsisten mendominasi jumlah pengaduan, meskipun trennya menurun. Di sisi lain, pengaduan terkait Pendidikan menunjukkan fluktuasi yang menarik. Analisis instansi terlapor mengungkapkan bahwa Pemerintah Daerah dan Badan Pertanahan Nasional menerima porsi terbesar dari total pengaduan, mengindikasikan area-area yang memerlukan perhatian lebih lanjut dari pihak berwenang. Laporan ini memberikan gambaran komprehensif bagi para pembuat kebijakan dan pemangku kepentingan untuk mengidentifikasi prioritas dan merancang intervensi yang efektif guna meningkatkan pelayanan publik dan menyelesaikan sengketa yang ada. Dengan volume data yang kaya, publikasi ini menjadi sumber daya berharga untuk penelitian lebih lanjut dan penilaian kinerja lembaga pemerintah.","| No. | Substansi | Jumlah Pengaduan |  |  |\n| --- | --- | --- | --- | --- |\n|  |  | 2019 | 2020 | 2021 |\n| 1. | Agraria | 107 | 73 | 36 |\n| 2. | Kepolisian | 94 | 43 | 19 |\n| 3. | Pendidikan | 42 | 26 | 32 |\n| 4. | Permukiman | 15 | 5 | 9 |\n| 5. | Kesehatan | - | 16 | 12 |\n| 6. | Lain-lain | 377 | 110 | 87 |\n| Total Pengaduan |  | 635 | 273 | 195 |\n\n\n| No. | Instansi Terlapor | Jumlah |\n| --- | --- | --- |\n| 1. | Pemerintah Daerah | 80 |\n| 2. | Badan Pertanahan Nasional | 29 |\n| 3. | Lembaga Pendidikan Negeri | 22 |\n| 4. | Kepolisian | 20 |\n| 5. | BUMN/BUMD | 17 |\n| 6. | Lembaga Kesehatan Pemerintah | 8 |\n| 7. | Lembaga Peradilan | 6 |\n| 8. | Kementerian | 4 |\n| 9. | Badan Hukum Milik Negara (BHMN) | 3 |\n| 10. | Lembaga Kesehatan Swasta | 2 |\n| 11. | Lembaga Pendidikan Swasta | 2 |\n| 12. | Perbankan | 1 |\n| 13. | Lain-lain | 1 |\n| Total |  | 195 |","cbCaiftkqGlcMgpd","https://ap.wps.com/l/cbCaiftkqGlcMgpd","pdf",1053792,5,1,18,"Indonesian","id",113,"# Jumlah Pengaduan Berdasarkan Substansi\n## Jumlah Pengaduan Berdasarkan Instansi Terlapor","[{\"question\":\"Berapa total pengaduan yang tercatat pada tahun 2019, 2020, dan 2021?\",\"answer\":\"Total pengaduan yang tercatat adalah 635 pada tahun 2019, 273 pada tahun 2020, dan 195 pada tahun 2021.\"},{\"question\":\"Substansi apa saja yang paling banyak dilaporkan dari tahun 2019 hingga 2021?\",\"answer\":\"Substansi Agraria dan Kepolisian secara konsisten mendominasi jumlah pengaduan selama periode tersebut, meskipun mengalami penurunan.\"},{\"question\":\"Instansi mana saja yang paling sering dilaporkan dalam kasus pengaduan?\",\"answer\":\"Pemerintah Daerah dan Badan Pertanahan Nasional adalah dua instansi yang paling sering dilaporkan, diikuti oleh Lembaga Pendidikan Negeri dan Kepolisian.\"}]","Terang Volume 1 No 1 Maret 2024 hal 108-125 | PDF",1788368744,28,{"code":4,"msg":78,"data":79},"ok",{"site_id":71,"language":70,"slug":80,"title":59,"keywords":81,"description":60,"schema_data":82,"social_meta":138,"head_meta":140,"extra_data":142,"updated_unix":75},"terang-volume-1-no-1-march-2024-pp-108-125","",{"@graph":83,"@context":137},[84,100,120],{"@type":85,"itemListElement":86},"BreadcrumbList",[87,91,94,97],{"item":88,"name":89,"@type":90,"position":67},"https://docshare.wps.com","Home","ListItem",{"item":92,"name":9,"@type":90,"position":93},"https://docshare.wps.com/id/document/",2,{"item":95,"name":31,"@type":90,"position":96},"https://docshare.wps.com/id/document/penelitian-laporan/",3,{"item":98,"name":59,"@type":90,"position":99},"https://docshare.wps.com/id/document/terang-volume-1-no-1-march-2024-pp-108-125/185733/",4,{"url":98,"name":59,"@type":101,"image":102,"author":107,"headline":59,"publisher":109,"fileFormat":112,"inLanguage":70,"description":60,"dateModified":113,"datePublished":114,"encodingFormat":112,"isAccessibleForFree":115,"interactionStatistic":116},"DigitalDocument",{"url":103,"@type":104,"width":105,"height":106},"https://docshare.wps.com/thumbnails/terang-volume-1-no-1-march-2024-pp-108-125/185733.png","ImageObject",300,407,{"name":57,"@type":108},"Person",{"url":88,"name":110,"@type":111},"DocShare","Organization","application/pdf","2026-09-20","2026-09-02",true,{"@type":117,"interactionType":118,"userInteractionCount":66},"InteractionCounter",{"@type":119},"ViewAction",{"@type":121,"mainEntity":122},"FAQPage",[123,129,133],{"name":124,"@type":125,"acceptedAnswer":126},"Berapa total pengaduan yang tercatat pada tahun 2019, 2020, dan 2021?","Question",{"text":127,"@type":128},"Total pengaduan yang tercatat adalah 635 pada tahun 2019, 273 pada tahun 2020, dan 195 pada tahun 2021.","Answer",{"name":130,"@type":125,"acceptedAnswer":131},"Substansi apa saja yang paling banyak dilaporkan dari tahun 2019 hingga 2021?",{"text":132,"@type":128},"Substansi Agraria dan Kepolisian secara konsisten mendominasi jumlah pengaduan selama periode tersebut, meskipun mengalami penurunan.",{"name":134,"@type":125,"acceptedAnswer":135},"Instansi mana saja yang paling sering dilaporkan dalam kasus pengaduan?",{"text":136,"@type":128},"Pemerintah Daerah dan Badan Pertanahan Nasional adalah dua instansi yang paling sering dilaporkan, diikuti oleh Lembaga Pendidikan Negeri dan Kepolisian.","https://schema.org",{"og:url":98,"og:type":139,"og:title":59,"og:site_name":110,"og:description":60},"article",{"robots":141,"canonical":98},"index,follow",{"doc_id":55,"site_id":71}]