[{"data":1,"prerenderedAt":-1},["ShallowReactive",2],{"detail-sidebar-cat-0-id-113":3,"doc-seo-232505-113":53,"doc-detail-232505-id":131},{"code":4,"msg":5,"data":6},0,"success",[7,13,17,21,25,29,33,37,41,45,49],{"id":8,"doc_module":4,"doc_module_name":9,"category_name":10,"show_sort_weight":11,"slug":12},55,"Document","Agama & Spiritualitas",60,"religion-spirituality",{"id":14,"doc_module":4,"doc_module_name":9,"category_name":15,"show_sort_weight":11,"slug":16},48,"Cerita & Novel","story-novel",{"id":18,"doc_module":4,"doc_module_name":9,"category_name":19,"show_sort_weight":11,"slug":20},56,"Gaya Hidup","lifestyle",{"id":22,"doc_module":4,"doc_module_name":9,"category_name":23,"show_sort_weight":11,"slug":24},51,"Komik","comic",{"id":26,"doc_module":4,"doc_module_name":9,"category_name":27,"show_sort_weight":11,"slug":28},53,"Layanan Kesehatan","healthcare",{"id":30,"doc_module":4,"doc_module_name":9,"category_name":31,"show_sort_weight":11,"slug":32},54,"Penelitian & Laporan","research-report",{"id":34,"doc_module":4,"doc_module_name":9,"category_name":35,"show_sort_weight":11,"slug":36},49,"Sastra","literature",{"id":38,"doc_module":4,"doc_module_name":9,"category_name":39,"show_sort_weight":11,"slug":40},52,"Teknologi","technology",{"id":42,"doc_module":4,"doc_module_name":9,"category_name":43,"show_sort_weight":11,"slug":44},50,"Ujian","exam",{"id":46,"doc_module":4,"doc_module_name":9,"category_name":47,"show_sort_weight":11,"slug":48},57,"Umum","general",{"id":50,"doc_module":4,"doc_module_name":9,"category_name":51,"show_sort_weight":4,"slug":52},181,"Formulir","formulir",{"code":4,"msg":54,"data":55},"ok",{"site_id":56,"language":57,"slug":58,"title":59,"keywords":60,"description":61,"schema_data":62,"social_meta":124,"head_meta":126,"extra_data":128,"updated_unix":130},113,"id","students-perceptions-of-public-relations-performance-at-universitas-negeri-makassar-in-campus-information-delivery-quantitative-study","Persepsi Mahasiswa Terhadap Kinerja Kehumasan Universitas Negeri Makassar Dalam Penyampaian Informasi Kampus - Penelitian Kuantitatif","","Penelitian ini mengkaji persepsi mahasiswa terhadap kinerja kehumasan Universitas Negeri Makassar dalam menyampaikan informasi kampus. Fokus kajian meliputi kejelasan informasi, ketepatan waktu, aksesibilitas media komunikasi, responsivitas, serta kepuasan layanan secara keseluruhan. Metode yang digunakan adalah pendekatan kuantitatif dengan survei menggunakan kuesioner skala Likert dan responden sebanyak 48 mahasiswa. Data dianalisis melalui tabel persentase untuk melihat distribusi jawaban. Hasil menunjukkan persepsi positif, namun diperlukan perbaikan pada konsistensi pembaruan informasi dan kecepatan respons.",{"@graph":63,"@context":123},[64,81,102],{"@type":65,"itemListElement":66},"BreadcrumbList",[67,72,75,78],{"item":68,"name":69,"@type":70,"position":71},"https://docshare.wps.com","Home","ListItem",1,{"item":73,"name":9,"@type":70,"position":74},"https://docshare.wps.com/id/document/",2,{"item":76,"name":31,"@type":70,"position":77},"https://docshare.wps.com/id/document/penelitian-laporan/",3,{"item":79,"name":59,"@type":70,"position":80},"https://docshare.wps.com/id/document/students-perceptions-of-public-relations-performance-at-universitas-negeri-makassar-in-campus-information-delivery-quantitative-study/232505/",4,{"url":79,"name":59,"@type":82,"image":83,"author":88,"headline":59,"publisher":91,"fileFormat":94,"inLanguage":57,"description":61,"dateModified":95,"datePublished":96,"encodingFormat":94,"isAccessibleForFree":97,"interactionStatistic":98},"DigitalDocument",{"url":84,"@type":85,"width":86,"height":87},"https://docshare.wps.com/thumbnails/students-perceptions-of-public-relations-performance-at-universitas-negeri-makassar-in-campus-information-delivery-quantitative-study/232505.png","ImageObject",300,407,{"name":89,"@type":90},"Taylor Morgan","Person",{"url":68,"name":92,"@type":93},"DocShare","Organization","application/pdf","2026-09-29","2026-09-10",true,{"@type":99,"interactionType":100,"userInteractionCount":80},"InteractionCounter",{"@type":101},"ViewAction",{"@type":103,"mainEntity":104},"FAQPage",[105,111,115,119],{"name":106,"@type":107,"acceptedAnswer":108},"Penelitian ini menilai aspek apa saja dari kinerja kehumasan UNM?","Question",{"text":109,"@type":110},"Aspek yang dinilai mencakup kejelasan informasi, ketepatan waktu, aksesibilitas media komunikasi, responsivitas, serta kepuasan layanan secara keseluruhan.","Answer",{"name":112,"@type":107,"acceptedAnswer":113},"Metode penelitian apa yang digunakan dan siapa respondennya?",{"text":114,"@type":110},"Penelitian menggunakan pendekatan kuantitatif dengan teknik survei melalui kuesioner skala Likert. Responden terdiri atas 48 mahasiswa Program Studi Pendidikan Administrasi Perkantoran.",{"name":116,"@type":107,"acceptedAnswer":117},"Apa temuan utama terkait persepsi mahasiswa?",{"text":118,"@type":110},"Mayoritas mahasiswa memberikan persepsi positif, terutama pada penyampaian informasi yang jelas, kemudahan akses media resmi, dan tingkat kepuasan layanan.",{"name":120,"@type":107,"acceptedAnswer":121},"Bagian mana yang masih perlu ditingkatkan menurut hasil penelitian?",{"text":122,"@type":110},"Beberapa aspek memerlukan perbaikan, khususnya konsistensi pembaruan informasi dan kecepatan respons terhadap pertanyaan mahasiswa.","https://schema.org",{"og:url":79,"og:type":125,"og:title":59,"og:site_name":92,"og:description":61},"article",{"robots":127,"canonical":79},"index,follow",{"doc_id":129,"site_id":56},232505,1789072066,{"code":4,"msg":5,"data":132},{"doc_id":129,"user_id":133,"nickname":89,"user_avatar":134,"doc_module":4,"category_id":30,"category_name":31,"doc_title":59,"doc_description":61,"doc_content":135,"file_id":136,"file_url":137,"file_type":138,"file_size":139,"view_count":80,"is_deleted":4,"is_public":71,"is_downloadable":71,"audit_status":71,"page_count":140,"language":141,"language_code":57,"site_id":56,"html_lang":57,"table_of_contents":142,"faqs":143,"seo_title":144,"seo_description":61,"update_tm":130,"read_time":145},1099523885336,"https://ap-avatar.wpscdn.com/davatar_276721f389ce27ea32af1340a28f341c","Persepsi Mahasiswa Terhadap Kinerja kehumasan Universitas Negeri Makassar Dalam Penyampaian Informasi Kampus  \nSahara Jumadia, Fausia Nurul Utamib, Rizki Ramadhanc , Muh Aidild, Fahmi Surya Abdie  \na,b,c,d,ePendidikan Administrasi Perkantoran, Ilmu Sosial Dan Hukum,Universitas Negeri Makassar [a](asaharajumadi200@gmail.com)[saharajumadi200@gmail.com](asaharajumadi200@gmail.com), [b](bfauzianurulutami211@gmail.com)[f](bfauzianurulutami211@gmail.com)[auzianurulutami211@gmail.com](bfauzianurulutami211@gmail.com), [c](crizkikiki269@gmail.com)[rizkikiki269@gmail.com](crizkikiki269@gmail.com), [d](dmuhaidil10012006@gmail.com)[muhaidil10012006@gmail.com](dmuhaidil10012006@gmail.com),  \n[e](efahmisuryaabdi@unm.ac.id)[f](efahmisuryaabdi@unm.ac.id)[ahmisuryaabdi@unm.ac.id](efahmisuryaabdi@unm.ac.id)  \nAbstract  \nThis study aims to examine students’ perceptions of the public relations (PR) performance at Universitas Negeri Makassar in delivering campus information. The research focuses on key aspects such as clarity of information, timeliness, accessibility of communication media, responsiveness, and overall satisfaction. A quantitative approach with a survey method was employed using a structured Likert-scale questionnaire. The respondents consisted of 48 students from the Office Administration Education Study Program. Data were analyzed using simple percentage tables to describe the distribution of responses. The findings reveal that the majority of students have positive perceptions of PR performance, particularly in terms of clear information delivery, ease of access to official communication media, and overall service satisfaction. However, several aspects require improvement, especially the consistency of information updates and the speed of responses to student inquiries. These findings indicate that although the PR function has been implemented effectively, continuous efforts are needed to enhance communication quality and strengthen students’ trust in institutional information services.  \nKeywords: public relations performance, student perception, campus communication, information media, institutional services.  \nAbstrak  \nPenelitian ini bertujuan untuk mengkaji persepsi mahasiswa terhadap kinerja humas Universitas Negeri Makassar dalam menyampaikan informasi kampus. Fokus penelitian mencakup aspek kejelasan informasi, ketepatan waktu, aksesibilitas media komunikasi, responsivitas, serta tingkat kepuasan secara keseluruhan. Metode penelitian yang digunakan adalah pendekatan kuantitatif dengan teknik survei melalui kuesioner terstruktur berbasis skala Likert. Responden terdiri atas 48 mahasiswa Program Studi Pendidikan Administrasi Perkantoran. Data dianalisis menggunakan tabel persentase sederhana untuk menggambarkandistribusi jawaban. Hasil penelitian menunjukkan bahwa sebagian besar mahasiswa memiliki persepsi positif terhadap kinerja humas, terutama terkait penyampaian informasi yang jelas, kemudahan akses terhadap media resmi, dan tingkat kepuasan layanan. Meskipun demikian, beberapa aspek masih perlu ditingkatkan, khususnya konsistensi pembaruan informasi dan kecepatan responterhadap pertanyaan mahasiswa. Temuan ini menunjukkan bahwa fungsi humas telah berjalan efektif, namun tetap membutuhkanupaya berkelanjutan untuk meningkatkan kualitas komunikasi dan memperkuat kepercayaan mahasiswa terhadap layanan informasi institusi.  \nKata kunci: kinerja humas, persepsi mahasiswa, komunikasi kampus, media informasi, layanan institusi.  \nThis work is licensed under Creative Commons Attribution License 4.0 CC-BY International license  \nPENDAHULUAN  \nKehumasan atau Public Relations merupakan fungsi manajemen strategis yang bertujuan membangun hubungansaling menguntungkan antara organisasi dan publik. Kehumasan berperan sebagai jembatan komunikasi dua arah yang berlandaskan fakta dan etika untuk menciptakan saling pengertian. Di era digital, peran ini berkembang menjadipengelola reputasi dan citra institusi. Oleh karena itu, efektivitas","cbCainprtSYrtvv3","https://ap.wps.com/l/cbCainprtSYrtvv3","pdf",362030,7,"Indonesian","# PENDAHULUAN\n## Peran kehumasan dalam komunikasi institusi\n## Tantangan penyampaian informasi di perguruan tinggi\n# METODE PENELITIAN\n## Pendekatan kuantitatif dan survei kuesioner","[{\"question\":\"Penelitian ini menilai aspek apa saja dari kinerja kehumasan UNM?\",\"answer\":\"Aspek yang dinilai mencakup kejelasan informasi, ketepatan waktu, aksesibilitas media komunikasi, responsivitas, serta kepuasan layanan secara keseluruhan.\"},{\"question\":\"Metode penelitian apa yang digunakan dan siapa respondennya?\",\"answer\":\"Penelitian menggunakan pendekatan kuantitatif dengan teknik survei melalui kuesioner skala Likert. Responden terdiri atas 48 mahasiswa Program Studi Pendidikan Administrasi Perkantoran.\"},{\"question\":\"Apa temuan utama terkait persepsi mahasiswa?\",\"answer\":\"Mayoritas mahasiswa memberikan persepsi positif, terutama pada penyampaian informasi yang jelas, kemudahan akses media resmi, dan tingkat kepuasan layanan.\"},{\"question\":\"Bagian mana yang masih perlu ditingkatkan menurut hasil penelitian?\",\"answer\":\"Beberapa aspek memerlukan perbaikan, khususnya konsistensi pembaruan informasi dan kecepatan respons terhadap pertanyaan mahasiswa.\"}]","Persepsi Mahasiswa Terhadap Kinerja Kehumasan Universitas Negeri Makassar Dalam Penyampaian Informasi Kampus - Penelitian Kuantitatif | PDF",11]