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Metode ini mengintegrasikan indikator keuangan dan nonkeuangan melalui empat perspektif: perspektif keuangan, pelanggan, proses bisnis internal, serta pembelajaran dan pertumbuhan. Analisis menggunakan pendekatan kuantitatif deskriptif dengan pengumpulan data keuangan dan nonkeuangan, kemudian dilakukan pengolahan, analisis, dan penarikan simpulan. Hasil menunjukkan nilai tinggi pada seluruh perspektif.",{"@graph":63,"@context":119},[64,81,102],{"@type":65,"itemListElement":66},"BreadcrumbList",[67,72,75,78],{"item":68,"name":69,"@type":70,"position":71},"https://docshare.wps.com","Home","ListItem",1,{"item":73,"name":9,"@type":70,"position":74},"https://docshare.wps.com/id/document/",2,{"item":76,"name":31,"@type":70,"position":77},"https://docshare.wps.com/id/document/penelitian-laporan/",3,{"item":79,"name":59,"@type":70,"position":80},"https://docshare.wps.com/id/document/school-performance-analysis-using-the-balanced-scorecard-method-at-upt-sd-negeri-12-gresik/228488/",4,{"url":79,"name":59,"@type":82,"image":83,"author":88,"headline":59,"publisher":91,"fileFormat":94,"inLanguage":57,"description":61,"dateModified":95,"datePublished":96,"encodingFormat":94,"isAccessibleForFree":97,"interactionStatistic":98},"DigitalDocument",{"url":84,"@type":85,"width":86,"height":87},"https://docshare.wps.com/thumbnails/school-performance-analysis-using-the-balanced-scorecard-method-at-upt-sd-negeri-12-gresik/228488.png","ImageObject",300,407,{"name":89,"@type":90},"Finn","Person",{"url":68,"name":92,"@type":93},"DocShare","Organization","application/pdf","2026-10-02","2026-09-10",true,{"@type":99,"interactionType":100,"userInteractionCount":80},"InteractionCounter",{"@type":101},"ViewAction",{"@type":103,"mainEntity":104},"FAQPage",[105,111,115],{"name":106,"@type":107,"acceptedAnswer":108},"Apa tujuan penelitian analisis kinerja sekolah dengan metode balanced scorecard?","Question",{"text":109,"@type":110},"Penelitian bertujuan menganalisis kinerja organisasi secara menyeluruh dengan menyeimbangkan indikator keuangan dan nonkeuangan melalui empat perspektif balanced scorecard.","Answer",{"name":112,"@type":107,"acceptedAnswer":113},"Apa saja empat perspektif dalam balanced scorecard yang digunakan pada penelitian ini?",{"text":114,"@type":110},"Empat perspektifnya meliputi perspektif keuangan, perspektif pelanggan, perspektif proses bisnis internal, serta perspektif pembelajaran dan pertumbuhan.",{"name":116,"@type":107,"acceptedAnswer":117},"Bagaimana pendekatan pengumpulan dan analisis data penelitian dilakukan?",{"text":118,"@type":110},"Penelitian memakai metode kuantitatif deskriptif: peneliti mengumpulkan data keuangan dan nonkeuangan, kemudian data diolah dan dianalisis untuk menghasilkan simpulan.","https://schema.org",{"og:url":79,"og:type":121,"og:title":59,"og:site_name":92,"og:description":61},"article",{"robots":123,"canonical":79},"index,follow",{"doc_id":125,"site_id":56},228488,1789026292,{"code":4,"msg":5,"data":128},{"doc_id":125,"user_id":129,"nickname":89,"user_avatar":130,"doc_module":4,"category_id":30,"category_name":31,"doc_title":59,"doc_description":61,"doc_content":131,"file_id":132,"file_url":133,"file_type":134,"file_size":135,"view_count":80,"is_deleted":4,"is_public":71,"is_downloadable":71,"audit_status":71,"page_count":136,"language":137,"language_code":57,"site_id":56,"html_lang":57,"table_of_contents":138,"faqs":139,"seo_title":140,"seo_description":61,"update_tm":126,"read_time":141},34359740700684,"https://ap-avatar.wpscdn.com/avatar/1f400023980c374ae676?_k=1777273430885731487","ANALISIS KINERJA SEKOLAH DENGAN METODE BALANCED SCORECARD  \nDI UPT SD NEGERI 12 GRESIK  \nRengga Abhiyasa 16622030  \nUniversitas Muhammadiyah Gresik  \nABSTRACT  \nThe research objective is to analyze organizational performance comprehensively using the balanced scorecard approach. This method combines financial and nonfinancial indicators, based on four perspectives, namely; financial perspective, customer perspective, internal business process perspective, and learning and growth perspective. The data analysis methodology of this research is a quantitative method and description, in which the researcher collects financial and non-financial data then makes, analyzes, and then takes a summary.  \nThe results showed that; 1) based on financial perspective, performance based on money value (economic, effectiveness, efficient) gets 80% points with good category, 2) based on customer perspective, application of five dimensions (tangibility, reliability, responsiveness, assurance, empathy) gets a score of 90% with excellent category, 3) based on the perspective of internal business processes, measurement results can be shown from the aspects of innovation, operational aspects, and alumni services have shown a score of 94% with a very good category, 4) based on a learning and growth perspective, including three indicators, namely employee satisfaction range, information system capability range and organizational climate range score 80% with good category.  \nKeywords: Performance Measurement, The Learning and Growing Perspectve, The Process Internal Business Perspective, The Customer Perspective, The Financial Perspective.  \nLatar Belakang  \nPengukuran kinerja merupakan satu faktor yang sangat penting, langkah yang dilakukan untuk bahan evaluasi sebuah sekolah sebagai barometer kinerja sekolah, dalam sistem pengendalian manajemen pada suatu sekolah. Perlu adanya alat pengukuran kinerja yang akurat sebagai bahan penilaian untuk kemajuan sekolah tersebut, petunjuk meningkatnya kinerja adalah kemajuan dan Prestasi sekolah. Saat ini sekolah masih banyak yang kacau dalam menentukankinerjanya tanpa alat ukur yang jelas untukbahan evaluasi sehingga potensi, kelemahan, ancaman dan kelebihan belum dapat diukur secara tepat, hal tersebut mengakibatkan manajemen tidak maksimal dalam menentukan program selanjutnya dan memperbaikikekurangan lembaga tersebut.  \nUPT SD Negeri 12 Gresik berdiri padatahun 1979 yang sebelumnya mengalami perubahan status dari SDN Sukorame 1, SDN Sukorame 2 dan SDN Sukorame 3 menjadi UPT SD Negeri 12 Gresik pada tahun 2009 memiliki input siswa yang setiap tahun mengalami penurunan dari hasil pengamatan yang dilakukan sejak 2019/2020 memperlihatkan bahwa siswa di UPT SD Negeri 12 Gresik mengalami penurunandibanding dengan 2 tahun lalu, untuk tahunajaran 2018/2019 sejumlah 508 siswa dan ditahun ajaran 2017/2018 sejumlah 510.  \nNamun kenyataannya bila dilihat dari output dan outcome pada tahun 2018/2019 ini terdapat hasil bahwa perolehan nilai UN belum sesuai dengan yang diharapkan. Berikut adalah data rata-rata nilai ujiannasional tahun 2019 pada tabel berikut  \nTabel 1.1 Rata-rata Nilai Ujian Nasional UPT SD Negeri 12 Gresik Tahun 2019  \n\n| NILAI | BIN | MAT | IPA | JUMLAH |\n| --- | --- | --- | --- | --- |\n| Kategori | B | D | B | C |\n| Rata\u003Cbr>Rata | 71,19 | 51,83 | 74,76 | 197,78 |\n| Terendah | 39,3 | 24,2 | 49,9 | 121,1 |\n| Tertinggi | 93,0 | 95,3 | 90,8 | 271,3 |\n| Std.\u003Cbr>Deviasi | 11,28 | 15,30 | 9,42 | 31,16 |\n\nDapat dilihat dari tabel 1.1 sebagian besar perolehan nilai rata-rata Ujian Nasionaldalam kategori D pada mata pelajaran Matematika, hanya Bahasa Indonesia dan IPA yang mencapai kategori B. Berdasarkan data tabel 1.1 serta hasil observasi dapat dilihat bahwa kualitas output UPT SD Negeri 12 Gresik berdasarkan hasil nilai rata-rata Ujian Nasional dan outcome dalam hal ini yang dapatditerima di SMP Negeri belum sesuai denganyang diharapkan. Kondisi seperti ini merupakanindikasi bahwa UPT SD Negeri 12 Gresik belum","cbCaioWADGNGydc3","https://ap.wps.com/l/cbCaioWADGNGydc3","pdf",261874,8,"Indonesian","# Latar Belakang\n# Rumusan Masalah","[{\"question\":\"Apa tujuan penelitian analisis kinerja sekolah dengan metode balanced scorecard?\",\"answer\":\"Penelitian bertujuan menganalisis kinerja organisasi secara menyeluruh dengan menyeimbangkan indikator keuangan dan nonkeuangan melalui empat perspektif balanced scorecard.\"},{\"question\":\"Apa saja empat perspektif dalam balanced scorecard yang digunakan pada penelitian ini?\",\"answer\":\"Empat perspektifnya meliputi perspektif keuangan, perspektif pelanggan, perspektif proses bisnis internal, serta perspektif pembelajaran dan pertumbuhan.\"},{\"question\":\"Bagaimana pendekatan pengumpulan dan analisis data penelitian dilakukan?\",\"answer\":\"Penelitian memakai metode kuantitatif deskriptif: peneliti mengumpulkan data keuangan dan nonkeuangan, kemudian data diolah dan dianalisis untuk menghasilkan simpulan.\"}]","ANALISIS KINERJA SEKOLAH DENGAN METODE BALANCED SCORECARD - DI UPT SD NEGERI 12 GRESIK | PDF",12]