[{"data":1,"prerenderedAt":-1},["ShallowReactive",2],{"doc-detail-42967-id":3,"doc-seo-42967-113":30,"detail-sidebar-cat-0-id-113":91},{"code":4,"msg":5,"data":6},0,"success",{"doc_id":7,"user_id":8,"nickname":9,"user_avatar":10,"doc_module":4,"category_id":11,"category_name":12,"doc_title":13,"doc_description":14,"doc_content":15,"file_id":16,"file_url":17,"file_type":18,"file_size":19,"view_count":20,"is_deleted":4,"is_public":21,"is_downloadable":21,"audit_status":21,"page_count":22,"language":23,"language_code":24,"site_id":25,"html_lang":24,"table_of_contents":26,"faqs":27,"seo_title":13,"seo_description":14,"update_tm":28,"read_time":29},42967,1649267921044,"Ava Thompson","https://us-avatar.wpscdn.com/avatar/1800007509477c92dfb?_k=1782875107921204101",54,"Penelitian & Laporan","Desain Sistem Manajemen Kinerja: Kasus Industri Manufaktur dan Jasa","Buku ini membahas desain sistem manajemen kinerja melalui landasan konsep, pembeda antara manajemen kinerja dan penilaian kinerja, serta kontribusi penerapannya bagi organisasi. Uraian menekankan manajemen kinerja sebagai proses berkelanjutan yang mencakup penentuan tujuan, observasi kinerja, coaching, dan feedback secara rutin. Ditekankan pula pentingnya keterhubungan eksplisit antara kinerja individu dan tujuan/misi organisasi agar perusahaan mampu meningkatkan daya saing melalui pencapaian terarah.","# DESAINSISTEM MANAJEMENKINERJA\n\nKasus Industri Manufaktur dan Jasa  \nPenulis:  \nDr.Sawarni Hasibuan,M.T.,IPU.Editor:Dr.Zulfa Fitri lkatrinasari,M.T.,IPM.Algi Fahri,S.T.Dr.Ir.Hasbullah,M.T.,IPM.Barostyanto Puryanto Putro  \nDESAIN SISTEM MANAJEMEN KINERJA:KASUS INDUSTRI MANUFAKTUR DAN JASA  \nPenulis:  \nSawarni HasibuanZulfa Fitri lkatrinasariHasbullah  \nEditor:Algi FahriBarostyanto Puryanto Putro  \nPenyunting:  \nMasyrifatul Khairiyyah  \nDesain Cover:Aditya Rendy T.  \nTata letak:  \nYevina Maha Reni  \nPenerbit:  \nAhlimedia Press (Anggota IKAPl:264/JTI/2020)JI.Ki Ageng Gribig,Gang Kaserin MU No.36Kota Malang 65138Telp:+6285232777747www.ahlimedia.com  \nISBN:978-623-6749-40-1  \nCetakan Pertama,November 2020  \nHak cipta oleh Penulis dan Dilindungi Undang-Undang RepublikIndonesia Nomor 19 Tahun 2002 Tentang Hak Cipta,Pasal 72.Dilarang keras meneriemahkan,memfotokopi,ataumemperbanyak sebagian atau seluruh isi buku initanpa izin tertulis dari Penerbit.  \nBABIX KINERJA FINANSIAL……………………………………………………………88  \nA. Laporan Keuangan………………………………………………………………………………88  \nB.Laporan Laba-Rugi(Income Statemenf)…………………………………………89  \nC. Laporan Perubahan Ekuitas (Statement of Owner's  \nEquity)…………………………………………………………………………………………………………………91  \nD. Neraca(Balance Sheet)……………………………………………………………………………92  \nE. Laporan Arus Kas (Statement of Cash Flow)…………………………………95  \nBABXINDIKATOR FINANSIAL……………………………………………………97  \nA. Kineria Finansial…………………………………………………………………………………………………97  \nB. Rasio Likuiditas ………………………………………………………………………………………………………………100  \nC. Rasio Solvabilitas………………………………………………………………………………………………………102  \nD. Rasio Aktivitas……………………………………………………………………………………………………………103  \nE. Rasio Profitabilitas ……………………………………………………………………………………………………………105  \nF. Rasio Pasar…………………………………………107  \nG.Analisis Tren………………………………………………………………………………………………………………108  \nBAB XI KINERJA NON FINANSIAL……………………………………………110  \nA. Variabel Kineria ……………………………………………………………………………………………10  \nB. Variabel Kinerja Nonfinansial…………………………………………………………………112  \nC. Pemasok …………………………………………………………………………………………………………117  \nBAB XII BALANCED SCORECARD(BSC)……………………………………120  \nA. Balanced Scorecard…………………………………………………………………………………………120  \nBAB XIII MALCOLM BALDRIGE NATIONAL QUALITYAWARD  \n(MBNQA)………………………………………………………………………127  \nA. Malcolm Baldrige National Quality Award(MBNQA)……………127  \nB. Tujuh Kriteria atau Pilar Baldridge …………………………………………………128  \nC. Model Bisnis Baldrige ………………………………………………………………131  \nD. Sistem Penilaian Baldrige ………………………………………………………………………………133  \nBAB XIV FRAMEWORK SISTEM PENGUKURAN KINERJA  \nTERINTEGRASI…………………………………………………………………………141  \nA. Integrated Performance Measurement System (IPMS) …………141  \nB. Integrated Environmental Performance Measurement  \nSystem(IEPMS)………………………………………………………………………………………………142  \nC. Performance Prism ……………………………………………………………………………………………143  \nD. Performance Pyramid System…………………………………………………………………146  \nE. Penggunaan Model Lain dalam Penilaian Kineria ………………147  \nBAB XV BEBERAPA KASUS INDUSTRI MANUFAKTUR……149  \nA. Kasus 1…………………………………………………………………………………………………………………149  \nB. Kasus 2…………………………………………………………………………………………………………154  \nC. Kasus 3…………………………………………………………………………………………………………156  \nD. Kasus 4………………………………………………………………………………………………………157  \n1. Pendahuluan……157  \n2. Metode Penelitian………………………………………………………………………………………158  \n3. Hasil dan Pembahasan…………………………………………………………………159  \n4. Kesimpulan …………………………………………………………………………………………………164  \nE.Kasus 5……………………………………………………………………………………………………………………165  \nReferensi…………………………………………………………………………………………………………………………………166  \n# OVERVIEWMANAJEMEN KINERJA\n\nSetelah menyelesaikan bab ini,mahasiswa diharapkan mampu:  \nMenjelaskan konsep manajemen kinerja.  \n·Membedakan manajemen kinerja dan penilaian kinerja.  \n·Menjelaskan berbagai manfaat dari dan membuat sebuah kasus bisnis untuk implementasisistem manajemen kinerja yang baik.  \n## A.DEFINISI MANAJEMEN KINERJA\n\nManajemen Kinerja adalah suatu proses berkelanjutan dalam mengidentifikasi,mengukurdan mengembangkan kinerja organisas","cbCaiqfvS9PJmxK9","https://ap.wps.com/l/cbCaiqfvS9PJmxK9","pdf",5904944,4,1,146,"Indonesian","id",113,"# Overview Manajemen Kinerja\n## Definisi Manajemen Kinerja\n## Kontribusi Manajemen Kinerja\n# Kinerja Finansial\n## Laporan Keuangan\n## Indikator Finansial\n# Kinerja Non Finansial\n# Balanced Scorecard (BSC)\n# Malcolm Baldrige National Quality Award (MBNQA)\n# Framework Sistem Pengukuran Kinerja Terintegrasi\n# Beberapa Kasus Industri Manufaktur","[{\"question\":\"Apa definisi manajemen kinerja dalam dokumen ini?\",\"answer\":\"Manajemen kinerja dipaparkan sebagai proses berkelanjutan untuk mengidentifikasi, mengukur, dan mengembangkan kinerja organisasi, dengan menghubungkan kinerja dan tujuan individu pada tujuan serta misi organisasi.\"},{\"question\":\"Apa perbedaan utama antara manajemen kinerja dan penilaian kinerja?\",\"answer\":\"Penilaian kinerja yang hanya dilakukan setahun sekali tanpa coaching dan feedback berkelanjutan tidak termasuk sistem manajemen kinerja; penilaian kinerja hanyalah sebagian dari komponen manajemen kinerja.\"},{\"question\":\"Mengapa hubungan eksplisit antara tujuan karyawan dan tujuan organisasi penting?\",\"answer\":\"Hubungan eksplisit membantu membangun pemahaman bersama tentang apa yang akan dicapai dan bagaimana pencapaiannya, sekaligus memastikan kontribusi karyawan selaras dengan tujuan organisasi.\"}]",1783375042,225,{"code":4,"msg":31,"data":32},"ok",{"site_id":25,"language":24,"slug":33,"title":13,"keywords":34,"description":14,"schema_data":35,"social_meta":86,"head_meta":88,"extra_data":90,"updated_unix":28},"performance-management-system-design-case-studies-in-manufacturing-and-services","",{"@graph":36,"@context":85},[37,53,68],{"@type":38,"itemListElement":39},"BreadcrumbList",[40,44,48,51],{"item":41,"name":42,"@type":43,"position":21},"https://docshare.wps.com","Home","ListItem",{"item":45,"name":46,"@type":43,"position":47},"https://docshare.wps.com/id/document/","Document",2,{"item":49,"name":12,"@type":43,"position":50},"https://docshare.wps.com/id/document/penelitian-laporan/",3,{"item":52,"name":13,"@type":43,"position":20},"https://docshare.wps.com/id/document/performance-management-system-design-case-studies-in-manufacturing-and-services/42967/",{"url":52,"name":13,"@type":54,"author":55,"headline":13,"publisher":57,"fileFormat":60,"inLanguage":24,"description":14,"dateModified":61,"datePublished":62,"encodingFormat":60,"isAccessibleForFree":63,"interactionStatistic":64},"DigitalDocument",{"name":9,"@type":56},"Person",{"url":41,"name":58,"@type":59},"DocShare","Organization","application/pdf","2026-07-14","2026-07-06",true,{"@type":65,"interactionType":66,"userInteractionCount":20},"InteractionCounter",{"@type":67},"ViewAction",{"@type":69,"mainEntity":70},"FAQPage",[71,77,81],{"name":72,"@type":73,"acceptedAnswer":74},"Apa definisi manajemen kinerja dalam dokumen ini?","Question",{"text":75,"@type":76},"Manajemen kinerja dipaparkan sebagai proses berkelanjutan untuk mengidentifikasi, mengukur, dan mengembangkan kinerja organisasi, dengan menghubungkan kinerja dan tujuan individu pada tujuan serta misi organisasi.","Answer",{"name":78,"@type":73,"acceptedAnswer":79},"Apa perbedaan utama antara manajemen kinerja dan penilaian kinerja?",{"text":80,"@type":76},"Penilaian kinerja yang hanya dilakukan setahun sekali tanpa coaching dan feedback berkelanjutan tidak termasuk sistem manajemen kinerja; penilaian kinerja hanyalah sebagian dari komponen manajemen kinerja.",{"name":82,"@type":73,"acceptedAnswer":83},"Mengapa hubungan eksplisit antara tujuan karyawan dan tujuan organisasi penting?",{"text":84,"@type":76},"Hubungan eksplisit membantu membangun pemahaman bersama tentang apa yang akan dicapai dan bagaimana pencapaiannya, sekaligus memastikan kontribusi karyawan selaras dengan tujuan organisasi.","https://schema.org",{"og:url":52,"og:type":87,"og:title":13,"og:site_name":58,"og:description":14},"article",{"robots":89,"canonical":52},"index,follow",{"doc_id":7,"site_id":25},{"code":4,"msg":5,"data":92},[93,98,102,106,110,114,116,120,124,128],{"id":94,"doc_module":4,"doc_module_name":46,"category_name":95,"show_sort_weight":96,"slug":97},55,"Agama & Spiritualitas",60,"religion-spirituality",{"id":99,"doc_module":4,"doc_module_name":46,"category_name":100,"show_sort_weight":96,"slug":101},48,"Cerita & Novel","story-novel",{"id":103,"doc_module":4,"doc_module_name":46,"category_name":104,"show_sort_weight":96,"slug":105},56,"Gaya Hidup","lifestyle",{"id":107,"doc_module":4,"doc_module_name":46,"category_name":108,"show_sort_weight":96,"slug":109},51,"Komik","comic",{"id":111,"doc_module":4,"doc_module_name":46,"category_name":112,"show_sort_weight":96,"slug":113},53,"Layanan Kesehatan","healthcare",{"id":11,"doc_module":4,"doc_module_name":46,"category_name":12,"show_sort_weight":96,"slug":115},"research-report",{"id":117,"doc_module":4,"doc_module_name":46,"category_name":118,"show_sort_weight":96,"slug":119},49,"Sastra","literature",{"id":121,"doc_module":4,"doc_module_name":46,"category_name":122,"show_sort_weight":96,"slug":123},52,"Teknologi","technology",{"id":125,"doc_module":4,"doc_module_name":46,"category_name":126,"show_sort_weight":96,"slug":127},50,"Ujian","exam",{"id":129,"doc_module":4,"doc_module_name":46,"category_name":130,"show_sort_weight":96,"slug":131},57,"Umum","general"]