[{"data":1,"prerenderedAt":-1},["ShallowReactive",2],{"doc-seo-184891-113":3,"detail-sidebar-cat-0-id-113":81,"doc-detail-184891-id":128},{"code":4,"msg":5,"data":6},0,"ok",{"site_id":7,"language":8,"slug":9,"title":10,"keywords":11,"description":12,"schema_data":13,"social_meta":74,"head_meta":76,"extra_data":78,"updated_unix":80},113,"id","minimal-service-standard","Standar Pelayanan Minimal","","Dokumen ini menguraikan Standar Pelayanan Minimal (SPM) yang merupakan tolok ukur yang harus dipenuhi dan dicapai oleh setiap unit pelayanan publik, yang berasal dari peraturan perundang-undangan. SPM ini bertujuan untuk memastikan bahwa setiap warga negara dan penduduk memiliki akses yang sama terhadap pelayanan publik yang berkualitas dan terjangkau. SPM dijadikan acuan dalam penyelenggaraan pelayanan publik, yang mencakup aspek perencanaan, pelaksanaan, pengawasan, dan evaluasi. Dokumen ini juga memuat indikator-indikator kinerja utama yang akan digunakan untuk mengukur pencapaian SPM, serta mekanisme pelaporan dan evaluasi secara berkala. Pentingnya penerapan SPM juga ditekankan dalam konteks reformasi birokrasi dan peningkatan tata kelola pemerintahan yang baik. Terdapat jaminan bahwa setiap pelayanan yang diberikan kepada masyarakat haruslah memenuhi standar yang telah ditetapkan, sehingga tercipta kepuasan pengguna layanan dan kepercayaan publik terhadap penyelenggara pelayanan publik. Dokumen ini juga memberikan panduan bagi instansi pemerintah dalam menyusun dan mengimplementasikan SPM yang relevan dengan tugas dan fungsinya masing-masing.",{"@graph":14,"@context":73},[15,34,56],{"@type":16,"itemListElement":17},"BreadcrumbList",[18,23,27,31],{"item":19,"name":20,"@type":21,"position":22},"https://docshare.wps.com","Home","ListItem",1,{"item":24,"name":25,"@type":21,"position":26},"https://docshare.wps.com/id/document/","Document",2,{"item":28,"name":29,"@type":21,"position":30},"https://docshare.wps.com/id/document/penelitian-laporan/","Penelitian & Laporan",3,{"item":32,"name":10,"@type":21,"position":33},"https://docshare.wps.com/id/document/minimal-service-standard/184891/",4,{"url":32,"name":10,"@type":35,"image":36,"author":41,"headline":10,"publisher":44,"fileFormat":47,"inLanguage":8,"description":12,"dateModified":48,"datePublished":49,"encodingFormat":47,"isAccessibleForFree":50,"interactionStatistic":51},"DigitalDocument",{"url":37,"@type":38,"width":39,"height":40},"https://docshare.wps.com/thumbnails/minimal-service-standard/184891.png","ImageObject",300,407,{"name":42,"@type":43},"Olivia Brown","Person",{"url":19,"name":45,"@type":46},"DocShare","Organization","application/pdf","2026-10-01","2026-09-02",true,{"@type":52,"interactionType":53,"userInteractionCount":55},"InteractionCounter",{"@type":54},"ViewAction",7,{"@type":57,"mainEntity":58},"FAQPage",[59,65,69],{"name":60,"@type":61,"acceptedAnswer":62},"Apa yang dimaksud dengan Standar Pelayanan Minimal (SPM)?","Question",{"text":63,"@type":64},"Standar Pelayanan Minimal (SPM) adalah tolok ukur yang harus dipenuhi dan dicapai oleh setiap unit pelayanan publik, yang berasal dari peraturan perundang-undangan.","Answer",{"name":66,"@type":61,"acceptedAnswer":67},"Apa tujuan dari diterapkannya SPM?",{"text":68,"@type":64},"Tujuan penerapan SPM adalah untuk memastikan bahwa setiap warga negara dan penduduk memiliki akses yang sama terhadap pelayanan publik yang berkualitas dan terjangkau, serta meningkatkan kepuasan pengguna layanan.",{"name":70,"@type":61,"acceptedAnswer":71},"Bagaimana pencapaian SPM diukur?",{"text":72,"@type":64},"Pencapaian SPM diukur melalui indikator-indikator kinerja utama yang telah ditetapkan dalam dokumen SPM itu sendiri, serta melalui mekanisme pelaporan dan evaluasi secara berkala.","https://schema.org",{"og:url":32,"og:type":75,"og:title":10,"og:site_name":45,"og:description":12},"article",{"robots":77,"canonical":32},"index,follow",{"doc_id":79,"site_id":7},184891,1788364782,{"code":4,"msg":82,"data":83},"success",[84,89,93,97,101,105,108,112,116,120,124],{"id":85,"doc_module":4,"doc_module_name":25,"category_name":86,"show_sort_weight":87,"slug":88},55,"Agama & Spiritualitas",60,"religion-spirituality",{"id":90,"doc_module":4,"doc_module_name":25,"category_name":91,"show_sort_weight":87,"slug":92},48,"Cerita & Novel","story-novel",{"id":94,"doc_module":4,"doc_module_name":25,"category_name":95,"show_sort_weight":87,"slug":96},56,"Gaya Hidup","lifestyle",{"id":98,"doc_module":4,"doc_module_name":25,"category_name":99,"show_sort_weight":87,"slug":100},51,"Komik","comic",{"id":102,"doc_module":4,"doc_module_name":25,"category_name":103,"show_sort_weight":87,"slug":104},53,"Layanan 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Standar Pelayanan Minimal (SPM)\n## Tujuan SPM\n## Ruang Lingkup SPM\n## Indikator Kinerja Utama\n## Mekanisme Pelaporan dan Evaluasi","[{\"question\":\"Apa yang dimaksud dengan Standar Pelayanan Minimal (SPM)?\",\"answer\":\"Standar Pelayanan Minimal (SPM) adalah tolok ukur yang harus dipenuhi dan dicapai oleh setiap unit pelayanan publik, yang berasal dari peraturan perundang-undangan.\"},{\"question\":\"Apa tujuan dari diterapkannya SPM?\",\"answer\":\"Tujuan penerapan SPM adalah untuk memastikan bahwa setiap warga negara dan penduduk memiliki akses yang sama terhadap pelayanan publik yang berkualitas dan terjangkau, serta meningkatkan kepuasan pengguna layanan.\"},{\"question\":\"Bagaimana pencapaian SPM diukur?\",\"answer\":\"Pencapaian SPM diukur melalui indikator-indikator kinerja utama yang telah ditetapkan dalam dokumen SPM itu sendiri, serta melalui mekanisme pelaporan dan evaluasi secara berkala.\"}]","Standar Pelayanan Minimal | PDF",28]