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Pemerintah perlu menerapkan tata kelola yang terstruktur, didukung sumber daya manusia yang memiliki pengetahuan, sikap, keterampilan, serta kompetensi memadai. Kajian menggunakan teknik penelitian kuantitatif melalui observasi dan analisis kasus, dengan penyelesaian masalah melalui wawancara berdasarkan hasil analisis dan diskusi. Peningkatan kualitas SDM dilakukan melalui rekrutmen sesuai spesifikasi, pendidikan dan pelatihan yang disesuaikan tugas, serta kejelasan prosedur dan regulasi agar kinerja instansi mencapai optimalitas.",{"@graph":63,"@context":120},[64,81,103],{"@type":65,"itemListElement":66},"BreadcrumbList",[67,72,75,78],{"item":68,"name":69,"@type":70,"position":71},"https://docshare.wps.com","Home","ListItem",1,{"item":73,"name":9,"@type":70,"position":74},"https://docshare.wps.com/id/document/",2,{"item":76,"name":31,"@type":70,"position":77},"https://docshare.wps.com/id/document/penelitian-laporan/",3,{"item":79,"name":59,"@type":70,"position":80},"https://docshare.wps.com/id/document/employee-competency-of-the-south-sumatra-regional-railway-engineering-office-quantitative-research/229918/",4,{"url":79,"name":59,"@type":82,"image":83,"author":88,"headline":59,"publisher":91,"fileFormat":94,"inLanguage":57,"description":61,"dateModified":95,"datePublished":96,"encodingFormat":94,"isAccessibleForFree":97,"interactionStatistic":98},"DigitalDocument",{"url":84,"@type":85,"width":86,"height":87},"https://docshare.wps.com/thumbnails/employee-competency-of-the-south-sumatra-regional-railway-engineering-office-quantitative-research/229918.png","ImageObject",300,407,{"name":89,"@type":90},"Berry Peter","Person",{"url":68,"name":92,"@type":93},"DocShare","Organization","application/pdf","2026-09-29","2026-09-10",true,{"@type":99,"interactionType":100,"userInteractionCount":102},"InteractionCounter",{"@type":101},"ViewAction",5,{"@type":104,"mainEntity":105},"FAQPage",[106,112,116],{"name":107,"@type":108,"acceptedAnswer":109},"Mengapa kompetensi pegawai penting bagi instansi pemerintah?","Question",{"text":110,"@type":111},"Kompetensi yang memadai diperlukan agar pegawai mampu melaksanakan tugas dengan hasil kinerja optimal. Hal ini mendukung tata kelola yang terstruktur dan pencapaian tujuan instansi.","Answer",{"name":113,"@type":108,"acceptedAnswer":114},"Metode penelitian apa yang digunakan dalam penelitian ini?",{"text":115,"@type":111},"Penelitian menggunakan teknik kuantitatif dengan pengumpulan data melalui observasi dan analisis kasus. Penyelesaian masalah dilakukan melalui wawancara berdasarkan hasil analisis dan diskusi.",{"name":117,"@type":108,"acceptedAnswer":118},"Bagaimana upaya peningkatan kualitas sumber daya manusia dilakukan?",{"text":119,"@type":111},"Peningkatan dilakukan melalui rekrutmen sesuai spesifikasi, pendidikan dan pelatihan yang disesuaikan dengan tugas dan layanan, serta kejelasan prosedur dan peraturan.","https://schema.org",{"og:url":79,"og:type":122,"og:title":59,"og:site_name":92,"og:description":61},"article",{"robots":124,"canonical":79},"index,follow",{"doc_id":126,"site_id":56},229918,1789045037,{"code":4,"msg":5,"data":129},{"doc_id":126,"user_id":130,"nickname":89,"user_avatar":131,"doc_module":4,"category_id":30,"category_name":31,"doc_title":59,"doc_description":61,"doc_content":132,"file_id":133,"file_url":134,"file_type":135,"file_size":136,"view_count":102,"is_deleted":4,"is_public":71,"is_downloadable":71,"audit_status":71,"page_count":137,"language":138,"language_code":57,"site_id":56,"html_lang":57,"table_of_contents":139,"faqs":140,"seo_title":141,"seo_description":61,"update_tm":127,"read_time":142},1374402524268,"https://ap-avatar.wpscdn.com/davatar_3d24733baf745e90a7e4bdd5f77d97b2","Kompetensi Pegawai Balai Teknik Perkeretaapian Wilayah Sumatera  \nBagian Selatan  \nFirman Tri Illahi  \nKementrian Perhubungan, Dirjen Perkeretaapian, Balai Pengelola Kereta Api Ringan SUMSEL  \n[Email:](Email: firman.tri.illahi@gmail.com)[ fir](Email: firman.tri.illahi@gmail.com)[man.tri.illahi@gmail.com](Email: firman.tri.illahi@gmail.com)  \nAbstract  \nGovernment have to implement a structured and organized governance system well. In the implementation of tasks and functions, government supported by human resources as executor. The qualified of civil servants certainly expected to provide optimal performance results. This research using a quantitative research techniques by data collection methods of observation and analysis of case while the methode of solving the case using interviews based on the results of the analysis and discussion. Human resource who qualified expected to reach optimal result in any job performance. They must be have sufficient knowledge, skill and also competence to do job and task. By considering the importance of the investment value of human resources, it is important to improve the quality of human resources in terms of knowledge, attitudes and skills in order to obtain the optimality of performance for government agencies, through the recruitment in accordance with the specification requirements, education and training which tailored to the tasks and services performed as well as the clarity of procedures and regulations decided to become a good governance.  \nKeywords: knowledge, attitudes, skill, competence  \nAbstrak  \nPemerintah harus menerapkan sistem pemerintahan yang terstruktur dan terorganisir dengan baik. Dalampelaksanaan tugas dan fungsi, pemerintah didukung oleh sumber daya manusia sebagai pelaksana. PNS yang berkualitas tentu diharapkan memberikan hasil kinerja yang optimal. Penelitian ini menggunakan teknik penelitian kuantitatif dengan metode pengumpulan data observasi dan analisis kasus sedangkan metode penyelesaian kasus menggunakan wawancara berdasarkan hasil analisis dan diskusi. Sumber daya manusia yang memenuhi syaratdiharapkan mencapai hasil optimal dalam kinerja apa pun. Mereka harus memiliki pengetahuan, keterampilan, dan kompetensi yang memadai untuk melakukan pekerjaan dan tugas. Dengan mempertimbangkan pentingnya nilai investasi sumber daya manusia, penting untuk meningkatkan kualitas sumber daya manusia dalam hal pengetahuan, sikap dan keterampilan untuk mendapatkan optimalitas kinerja bagi lembaga pemerintah, melaluirekrutmen sesuai dengan spesifikasi persyaratan, pendidikan dan pelatihan yang disesuaikan dengan tugas dan layanan yang dilakukan serta kejelasan prosedur dan peraturan memutuskan untuk menjadi pemerintahan yang baik.  \nKata kunci: pengetahuan, sikap, keterampilan, kompetensi  \n1. Pendahuluan  \nSumber daya manusia dalam hal ini pegawai merupakan salah satu aset utama suatu instansi yang berfungsi menjadi penyusun rencana dan pelaku aktifdari setiap aktifitas instansi. Merekamempunyai pikiran, perasaan, keinginan, status, latar belakang pendidikan, usia dan jenis kelamin yang bermacam-macam yang kemudian dibawa ke dalam suatu instansi. Kualitas dan kuantitas sumber daya manusia harus sesuai dengan kebutuhan instansi supaya efektif danefisien menunjang tercapainya tujuan (Hasibuan, 2011) .  \nBerbagai upaya untuk meningkatkan kinerja sumber daya manusia atau pegawai telahdilakukan oleh seluruh instansi pemerintahan. Upaya tersebut dilakukan untuk meningkatkan hasil kinerja yang diharapkan akan sukses atau sesuai dengan program yang telah direncanakanoleh pemerintah. Program kegiatan tersebut dirancang oleh tiap instansi sesuai dengan tupoksimasing – masing.  \nBalai Teknik Perkeretaapian Wilayah Sumatera Bagian Selatan berdiri pada tahun 2015 berdasarkan Peraturan Menteri Perhubungan 63 Tahun 2014 tentang Instansi dan Tata Kerja Balai Teknik Perkeretaapian. Balai Teknik Perkeretaapian Wilayah Sumatera Bagian Selatan merupakan suatu Unit Pelaksana Teknis di lingk","cbCaihLLkVwSoTKo","https://ap.wps.com/l/cbCaihLLkVwSoTKo","pdf",452243,8,"Indonesian","# Pendahuluan\n## Latar belakang sumber daya manusia dan kinerja\n## Profil Balai Teknik Perkeretaapian Wilayah Sumatera Bagian Selatan\n## Tugas dan fungsi balai teknis perkeretaapian\n## Kelompok jabatan fungsional dan uraian kegiatan","[{\"question\":\"Mengapa kompetensi pegawai penting bagi instansi pemerintah?\",\"answer\":\"Kompetensi yang memadai diperlukan agar pegawai mampu melaksanakan tugas dengan hasil kinerja optimal. Hal ini mendukung tata kelola yang terstruktur dan pencapaian tujuan instansi.\"},{\"question\":\"Metode penelitian apa yang digunakan dalam penelitian ini?\",\"answer\":\"Penelitian menggunakan teknik kuantitatif dengan pengumpulan data melalui observasi dan analisis kasus. Penyelesaian masalah dilakukan melalui wawancara berdasarkan hasil analisis dan diskusi.\"},{\"question\":\"Bagaimana upaya peningkatan kualitas sumber daya manusia dilakukan?\",\"answer\":\"Peningkatan dilakukan melalui rekrutmen sesuai spesifikasi, pendidikan dan pelatihan yang disesuaikan dengan tugas dan layanan, serta kejelasan prosedur dan peraturan.\"}]","Kompetensi Pegawai Balai Teknik Perkeretaapian Wilayah Sumatera Bagian Selatan - Penelitian Kuantitatif | PDF",12]