[{"data":1,"prerenderedAt":-1},["ShallowReactive",2],{"doc-seo-199671-113":3,"detail-sidebar-cat-0-id-113":81,"doc-detail-199671-id":128},{"code":4,"msg":5,"data":6},0,"ok",{"site_id":7,"language":8,"slug":9,"title":10,"keywords":11,"description":12,"schema_data":13,"social_meta":74,"head_meta":76,"extra_data":78,"updated_unix":80},113,"id","effectiveness-of-preventing-educational-maladministration-in-the-makassar-city-ombudsman","EFEKTIVITAS PENCEGAHAN MALADMINISTRASI PENDIDIKAN DI OMBUDSMAN KOTA MAKASSAR","","Penelitian ini bertujuan mengetahui tingkat efektivitas pencegahan maladministrasi pendidikan oleh Ombudsman Kota Makassar. Penelitian menggunakan pendekatan kualitatif dengan tipe deskriptif dan melibatkan tujuh informan. Data dikumpulkan melalui observasi, wawancara, dan dokumentasi, kemudian divalidasi dengan triangulasi sumber, teknik, dan waktu. Analisis dilakukan melalui tahap pengumpulan data, reduksi, penyajian, hingga penarikan kesimpulan. Hasil menunjukkan produktivitas dan kemampuan adaptasi efektif, sedangkan kepuasan kerja serta pencarian sumber daya belum maksimal.",{"@graph":14,"@context":73},[15,34,56],{"@type":16,"itemListElement":17},"BreadcrumbList",[18,23,27,31],{"item":19,"name":20,"@type":21,"position":22},"https://docshare.wps.com","Home","ListItem",1,{"item":24,"name":25,"@type":21,"position":26},"https://docshare.wps.com/id/document/","Document",2,{"item":28,"name":29,"@type":21,"position":30},"https://docshare.wps.com/id/document/penelitian-laporan/","Penelitian & Laporan",3,{"item":32,"name":10,"@type":21,"position":33},"https://docshare.wps.com/id/document/effectiveness-of-preventing-educational-maladministration-in-the-makassar-city-ombudsman/199671/",4,{"url":32,"name":10,"@type":35,"image":36,"author":41,"headline":10,"publisher":44,"fileFormat":47,"inLanguage":8,"description":12,"dateModified":48,"datePublished":49,"encodingFormat":47,"isAccessibleForFree":50,"interactionStatistic":51},"DigitalDocument",{"url":37,"@type":38,"width":39,"height":40},"https://docshare.wps.com/thumbnails/effectiveness-of-preventing-educational-maladministration-in-the-makassar-city-ombudsman/199671.png","ImageObject",300,407,{"name":42,"@type":43},"Valentina","Person",{"url":19,"name":45,"@type":46},"DocShare","Organization","application/pdf","2026-09-29","2026-09-04",true,{"@type":52,"interactionType":53,"userInteractionCount":55},"InteractionCounter",{"@type":54},"ViewAction",7,{"@type":57,"mainEntity":58},"FAQPage",[59,65,69],{"name":60,"@type":61,"acceptedAnswer":62},"Apa tujuan penelitian tentang efektivitas pencegahan maladministrasi pendidikan ini?","Question",{"text":63,"@type":64},"Penelitian bertujuan mengetahui seberapa jauh tingkat efektivitas pencegahan maladministrasi pendidikan yang dilakukan oleh Ombudsman Kota Makassar.","Answer",{"name":66,"@type":61,"acceptedAnswer":67},"Metode apa yang digunakan dalam penelitian ini?",{"text":68,"@type":64},"Penelitian menggunakan pendekatan kualitatif dengan tipe deskriptif, melibatkan tujuh informan. Pengumpulan data dilakukan melalui observasi, wawancara, dan dokumentasi, dengan validasi menggunakan triangulasi sumber, teknik, dan waktu.",{"name":70,"@type":61,"acceptedAnswer":71},"Bagaimana hasil penelitian terkait produktivitas dan kemampuan adaptasi?",{"text":72,"@type":64},"Produktivitas dinilai efektif karena laporan dapat diselesaikan. Kemampuan adaptasi juga efektif dilihat dari hubungan Ombudsman dengan instansi lain.","https://schema.org",{"og:url":32,"og:type":75,"og:title":10,"og:site_name":45,"og:description":12},"article",{"robots":77,"canonical":32},"index,follow",{"doc_id":79,"site_id":7},199671,1788506682,{"code":4,"msg":82,"data":83},"success",[84,89,93,97,101,105,108,112,116,120,124],{"id":85,"doc_module":4,"doc_module_name":25,"category_name":86,"show_sort_weight":87,"slug":88},55,"Agama & Spiritualitas",60,"religion-spirituality",{"id":90,"doc_module":4,"doc_module_name":25,"category_name":91,"show_sort_weight":87,"slug":92},48,"Cerita & Novel","story-novel",{"id":94,"doc_module":4,"doc_module_name":25,"category_name":95,"show_sort_weight":87,"slug":96},56,"Gaya Hidup","lifestyle",{"id":98,"doc_module":4,"doc_module_name":25,"category_name":99,"show_sort_weight":87,"slug":100},51,"Komik","comic",{"id":102,"doc_module":4,"doc_module_name":25,"category_name":103,"show_sort_weight":87,"slug":104},53,"Layanan Kesehatan","healthcare",{"id":106,"doc_module":4,"doc_module_name":25,"category_name":29,"show_sort_weight":87,"slug":107},54,"research-report",{"id":109,"doc_module":4,"doc_module_name":25,"category_name":110,"show_sort_weight":87,"slug":111},49,"Sastra","literature",{"id":113,"doc_module":4,"doc_module_name":25,"category_name":114,"show_sort_weight":87,"slug":115},52,"Teknologi","technology",{"id":117,"doc_module":4,"doc_module_name":25,"category_name":118,"show_sort_weight":87,"slug":119},50,"Ujian","exam",{"id":121,"doc_module":4,"doc_module_name":25,"category_name":122,"show_sort_weight":87,"slug":123},57,"Umum","general",{"id":125,"doc_module":4,"doc_module_name":25,"category_name":126,"show_sort_weight":4,"slug":127},181,"Formulir","formulir",{"code":4,"msg":82,"data":129},{"doc_id":79,"user_id":130,"nickname":42,"user_avatar":131,"doc_module":4,"category_id":106,"category_name":29,"doc_title":10,"doc_description":12,"doc_content":132,"file_id":133,"file_url":134,"file_type":135,"file_size":136,"view_count":55,"is_deleted":4,"is_public":22,"is_downloadable":22,"audit_status":22,"page_count":137,"language":138,"language_code":8,"site_id":7,"html_lang":8,"table_of_contents":139,"faqs":140,"seo_title":141,"seo_description":12,"update_tm":80,"read_time":142},13056703020460,"https://ap-avatar.wpscdn.com/avatar/be000253dac470eee5d?_k=1778207105932848923","EFEKTIVITAS PENCEGAHAN MALADMINISTRASI PENDIDIKAN DI OMBUDSMAN KOTA MAKASSAR  \nSindi Lestari1*, Mappamiring2, Nur Wahid3  \n1. Ilmu Administrasi Negara, Universitas Muhammadiyah Makassar, Indonesia  \n2. Ilmu Administrasi Negara, Universitas Muhammadiyah Makassar, Indonesia  \n3. Ilmu Administrasi Negara, Universitas Muhammadiyah Makassar, Indonesia  \nAbstract  \nThe purpose of this study was to determine how far the level of effectiveness of preventing maladministration of education by the Ombudsman of Makassar City. This research uses qualitative research with descriptive type. There were seven informants in this study. The research data were collected through observation, interviews, and documentation. Validation of the data is done through triangulation of sources, techniques, and the past time is analyzed through data collection techniques, data reduction, data presentation and drawing conclusions. The results of this study indicate the effectiveness of preventing maladministration in the education sector at the Makassar City Ombudsman in terms of Productivity has been effective from the report, which has been completed, the adaptability has been effective seen from the Ombudsman's relationship with other agencies, job satisfaction has not been maximized, this is evidenced in the provision of salaries, rewards and community satisfaction that has not been fully effective, the search for resources is still not effective, this is evidenced by the education in the field provided that is not appropriate, the intellectual quality and skills that need to be improved as well as the facilities and infrastructure that need to be completed.  \nKeywords: education, effectiveness, ombudsman, prevention of maladministration  \nAbstrak  \nTujuan penelitian ini untuk mengetahui seberapa jauh tingkat efektivitas pencegahan maladministrasi pendidikan oleh Ombudsman Kota Makassar. Penelitian ini menggunakan jenis penelitian kualitatif dengan tipe deskriptif. Informan dalam penelitian ini berjumlah tujuh orang. Data penelitian ini dikumpul melalui observasi, wawancara, dan dokumentasi. Pengabsahan data dilakukan melalui triangulasi sumber, teknik, dan waktu lalu dianalasis melaui teknik pengumpulan data, reduksi data, penyajian data dan penarikan kesimpulan. Hasil penelitian ini menunjukkan efektivitas pencegahan maladministrasi bidang pendidikan di Ombudsman Kota Makassar dilihat dari segi Produktivitas sudah efektif dari laporan, yang diselesaikan, kemampuan adaptasi sudah efektif dilihat dari hubungan Ombudsman dengan instansi lain, kepuasan kerja belum maksimal hal ini dibuktikan pada pemberian gaji, reward dan kepuasan masyarakat yang belum sepenuhnya efektif, pencarian sumber daya masih kurang efektif hal inidibuktikan dengan pendidikan dengan bidang yang diberikan belum sesuai, kualitas intelektual dan keterampilan yang perlu ditingkatkan serta sarana dan prasarana yang perlu dilengkapi.  \nKata kunci: efektivitas, ombudsman, pencegahan maladministrasi, pendidikan  \n* [sindilestari@gmail.com](sindilestari@gmail.com)  \nPENDAHULUAN  \nUntuk penyelenggaraan  \npemerintahan yang baik dan upayameningkatkan pelayanan publik dan penegakan hukum diperlukankeberadaan lembaga pengawaseksternal yang secara efektif mampu mengontrol tugas penyelenggara negara dan pemerintahan. Oleh karenaitu dibentuk Ombudsman Republik Indonesia berdasarkan UU Nomor 37 Tahun 2008 tentang Ombudsman Republik Indonesia yang mengawasi pelayanan publik dan menerima pengaduan masyarakat terkait pelayanan publik sehingga dapat mencegah terjadinya maladministrasi.  \nDidalam Undang-Undang Nomor 37 Tahun 2008 Tentang Ombudsman Republik Indonesia sebagaimana yang terdapat didalam Pasal 7 huruf g menjelaskan salah satu tugas Ombudsman adalah melakukan upaya pencegahan maladministrasi dalampenyelenggaraan pelayanan publik.  \nMenurut Hasanah Dera Izhar,(2019), Maladministrasi merupakan suatu praktek yang menyimpang dari suatu praktek administrasi, atau suatupraktek yang menjauhkan dari p","cbCaitvaRgAfx6pJ","https://ap.wps.com/l/cbCaitvaRgAfx6pJ","pdf",139624,11,"Indonesian","# PENDAHULUAN\n## Latar belakang dan dasar hukum\n## Isu maladministrasi pada layanan pendidikan","[{\"question\":\"Apa tujuan penelitian tentang efektivitas pencegahan maladministrasi pendidikan ini?\",\"answer\":\"Penelitian bertujuan mengetahui seberapa jauh tingkat efektivitas pencegahan maladministrasi pendidikan yang dilakukan oleh Ombudsman Kota Makassar.\"},{\"question\":\"Metode apa yang digunakan dalam penelitian ini?\",\"answer\":\"Penelitian menggunakan pendekatan kualitatif dengan tipe deskriptif, melibatkan tujuh informan. Pengumpulan data dilakukan melalui observasi, wawancara, dan dokumentasi, dengan validasi menggunakan triangulasi sumber, teknik, dan waktu.\"},{\"question\":\"Bagaimana hasil penelitian terkait produktivitas dan kemampuan adaptasi?\",\"answer\":\"Produktivitas dinilai efektif karena laporan dapat diselesaikan. Kemampuan adaptasi juga efektif dilihat dari hubungan Ombudsman dengan instansi lain.\"}]","EFEKTIVITAS PENCEGAHAN MALADMINISTRASI PENDIDIKAN DI OMBUDSMAN KOTA MAKASSAR | PDF",17]