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Rancangan penelitian bersifat deskriptif dengan pendekatan kualitatif; pengumpulan data dilakukan melalui observasi dan wawancara. Hasil menunjukkan peran Ombudsman dalam pencegahan maladministrasi serta pengawasan pelayanan publik berjalan baik. Namun perlu optimalisasi sosialisasi rutin secara langsung maupun melalui media sosial karena dinamika interaksi dengan masyarakat masih kurang. Kendala utama meliputi keterbatasan SDM dan anggaran yang membuat pelaksanaan sosialisasi dan pemanfaatan media sosial belum maksimal.",{"@graph":63,"@context":124},[64,81,103],{"@type":65,"itemListElement":66},"BreadcrumbList",[67,72,75,78],{"item":68,"name":69,"@type":70,"position":71},"https://docshare.wps.com","Home","ListItem",1,{"item":73,"name":9,"@type":70,"position":74},"https://docshare.wps.com/id/document/",2,{"item":76,"name":31,"@type":70,"position":77},"https://docshare.wps.com/id/document/penelitian-laporan/",3,{"item":79,"name":59,"@type":70,"position":80},"https://docshare.wps.com/id/document/effectiveness-of-ombudsman-ri-representative-of-east-java-in-preventing-maladministration-in-pasuruan-city/186005/",4,{"url":79,"name":59,"@type":82,"image":83,"author":88,"headline":59,"publisher":91,"fileFormat":94,"inLanguage":57,"description":61,"dateModified":95,"datePublished":96,"encodingFormat":94,"isAccessibleForFree":97,"interactionStatistic":98},"DigitalDocument",{"url":84,"@type":85,"width":86,"height":87},"https://docshare.wps.com/thumbnails/effectiveness-of-ombudsman-ri-representative-of-east-java-in-preventing-maladministration-in-pasuruan-city/186005.png","ImageObject",300,407,{"name":89,"@type":90},"Himbo","Person",{"url":68,"name":92,"@type":93},"DocShare","Organization","application/pdf","2026-09-19","2026-09-02",true,{"@type":99,"interactionType":100,"userInteractionCount":102},"InteractionCounter",{"@type":101},"ViewAction",5,{"@type":104,"mainEntity":105},"FAQPage",[106,112,116,120],{"name":107,"@type":108,"acceptedAnswer":109},"Apa tujuan penelitian ini?","Question",{"text":110,"@type":111},"Penelitian ini bertujuan untuk mengetahui upaya Ombudsman RI Perwakilan Jawa Timur dalam pencegahan maladministrasi di Kota Pasuruan.","Answer",{"name":113,"@type":108,"acceptedAnswer":114},"Metode apa yang digunakan untuk mengumpulkan data?",{"text":115,"@type":111},"Penelitian menggunakan rancangan deskriptif dengan pendekatan kualitatif; data dikumpulkan melalui observasi dan wawancara.",{"name":117,"@type":108,"acceptedAnswer":118},"Bagaimana hasil penelitian terkait peran Ombudsman?",{"text":119,"@type":111},"Peran Ombudsman dalam mencegah maladministrasi dan mengawasi pelayanan publik dinilai sudah berjalan baik, tetapi sosialisasi rutin perlu dioptimalkan karena interaksi dengan masyarakat masih kurang dinamis.",{"name":121,"@type":108,"acceptedAnswer":122},"Apa kendala yang dihadapi dalam pencegahan maladministrasi?",{"text":123,"@type":111},"Kendala utama adalah kurangnya sumber daya manusia dan anggaran, yang membuat Ombudsman kurang maksimal dalam sosialisasi langsung maupun pemanfaatan media sosial.","https://schema.org",{"og:url":79,"og:type":126,"og:title":59,"og:site_name":92,"og:description":61},"article",{"robots":128,"canonical":79},"index,follow",{"doc_id":130,"site_id":56},186005,1788370381,{"code":4,"msg":5,"data":133},{"doc_id":130,"user_id":134,"nickname":89,"user_avatar":135,"doc_module":4,"category_id":30,"category_name":31,"doc_title":59,"doc_description":61,"doc_content":136,"file_id":137,"file_url":138,"file_type":139,"file_size":140,"view_count":102,"is_deleted":4,"is_public":71,"is_downloadable":71,"audit_status":71,"page_count":141,"language":142,"language_code":57,"site_id":56,"html_lang":57,"table_of_contents":143,"faqs":144,"seo_title":145,"seo_description":61,"update_tm":131,"read_time":146},687197100911,"https://ap-avatar.wpscdn.com/avatar/a000239b6f1da00475?x-image-process=image/resize,m_fixed,w_180,h_180&k=1785132997149421697","| EFEKTIVITAS OMBUDSMAN RI PERWAKILAN JAWA TIMUR DALAM PENCEGAHAN MALADMINISTRASI DI KOTA PASURUAN\u003Cbr>Effectiveness of Ombudsman RI Representative of East Java in preventing maladministration in Pasuruan City |  |\n| --- | --- |\n| Khumaidi 1\u003Cbr>Rizki 1*\u003Cbr>1Universitas Yudharta, Pasuruan\u003Cbr>*corresponding author:\u003Cbr>rizkikiki [1705@gmail.com](1705@gmail.com)\u003Cbr>Kata Kunci:\u003Cbr>Pencegahan Ombudsman Maladministrasi Pelayanan Publik\u003Cbr>Keywords: Prevention Ombudsman Maladministrastion Public Services | Abstrak\u003Cbr>Penelitian ini bertujuan untuk mengetahui upaya Ombudsman RI Perwakilan Jawa Timur dalam pencegahan maladministrasi di Kota Pasuruan. Penelitian ini menggunakan rancangan penelitian deskrptif dengan pendekatan kualitatif dan dalamproses pengumpulan data, peneliti menerapkan metode observasi serta melakukanwawancara. Ombudsman Republik Indonesia Perwakilan Jawa Timur adalah lembaga pengawasan yang berada di tingkat provinsi dengan tugas utama mengawasi pelaksanaan pelayanan publik di wilayah Jawa Timur. Hasil Penelitian ini menunjukkan bahwa Peran Ombudsman RI Perwakilan Jawa Timur dalam mencegah maladministrasi dan pengawasan pelayanan publik di Kota pasuruan telah berjalan dengan baik, tetapi perlu di optimalkan kegiatan sosialisasi rutin secara langsung maupun melalui media sosial yang masih kurang dinamika interaksi antara Ombudsman dengan masyarakat. Kendala yang dihadapi Ombudsman RI Perwakilan Jawa Timur dalam pencegahan maladministrasi dan pengawasan pelayanan publik di Kota Pasuruan adalah kurang nya sumber daya manusia serta anggaran dalam melaksanakan tugas dan fungsinya, yang mengakibatkan Ombudsman kurang maksimal dalam melakukan sosialisai secara langsung maupun pemanfaatan mediasosial. |\n|  | Abstract\u003Cbr>This study aims to determine the efforts of the Ombudsman RI Representative of East Java in preventing maladministration in Pasuruan City. This research uses a descriptive research design with a qualitative approach and in the data collection process, researchers apply observation methods and conduct interviews. The Ombudsman of the Republic of Indonesia Representative of East Java is a supervisory institution located at the provincial level with the main task of overseeing the implementation of public services in the East Java region. The results of this study indicate that the role of the Ombudsman RI Representative of East Java in preventing maladministration and supervision of public services in Pasuruan City has been running well, but it is necessary to optimize routine socialization activities directly or through social media which still lacks the dynamics of interaction between the Ombudsman and the community. The obstacles faced by the Ombudsman RI Representative of East Java in preventing maladministration and supervising public services in Pasuruan City are the lack of human resources and budget in carrying out its duties and functions, which results in the Ombudsman being less than optimal in conducting socialization directly and utilizing social media. |","cbCaiexzhkeE4rcf","https://ap.wps.com/l/cbCaiexzhkeE4rcf","pdf",209215,7,"Indonesian","# Abstrak\n## Tujuan Penelitian\n## Metode\n## Hasil dan Pembahasan\n## Kendala Penelitian","[{\"question\":\"Apa tujuan penelitian ini?\",\"answer\":\"Penelitian ini bertujuan untuk mengetahui upaya Ombudsman RI Perwakilan Jawa Timur dalam pencegahan maladministrasi di Kota Pasuruan.\"},{\"question\":\"Metode apa yang digunakan untuk mengumpulkan data?\",\"answer\":\"Penelitian menggunakan rancangan deskriptif dengan pendekatan kualitatif; data dikumpulkan melalui observasi dan wawancara.\"},{\"question\":\"Bagaimana hasil penelitian terkait peran Ombudsman?\",\"answer\":\"Peran Ombudsman dalam mencegah maladministrasi dan mengawasi pelayanan publik dinilai sudah berjalan baik, tetapi sosialisasi rutin perlu dioptimalkan karena interaksi dengan masyarakat masih kurang dinamis.\"},{\"question\":\"Apa kendala yang dihadapi dalam pencegahan maladministrasi?\",\"answer\":\"Kendala utama adalah kurangnya sumber daya manusia dan anggaran, yang membuat Ombudsman kurang maksimal dalam sosialisasi langsung maupun pemanfaatan media sosial.\"}]","EFEKTIVITAS OMBUDSMAN RI PERWAKILAN JAWA TIMUR DALAM PENCEGAHAN MALADMINISTRASI DI KOTA PASURUAN | PDF",11]