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Meskipun terjadi pengurangan jumlah pegawai lebih dari 40% selama satu dekade, KPPN Sidoarjo mampu mempertahankan dan melampaui target kinerja pada berbagai indikator utama. Efektivitas organisasi dicapai melalui integrasi organisasional yang kuat, komitmen pegawai tinggi, fleksibilitas beradaptasi melalui pengembangan kompetensi dan pemanfaatan teknologi digital, serta kualitas output yang solid yang tercermin dari indeks kepuasan satker, implementasi standar kompetensi, dan penyaluran dana transfer. Faktor pendukung utama mencakup dukungan kepemimpinan serta fasilitas pengembangan kompetensi dan pemanfaatan teknologi digital, namun tantangan tetap ada terkait beban kerja dan tugas beragam pada periode tertentu.",{"@graph":63,"@context":119},[64,81,102],{"@type":65,"itemListElement":66},"BreadcrumbList",[67,72,75,78],{"item":68,"name":69,"@type":70,"position":71},"https://docshare.wps.com","Home","ListItem",1,{"item":73,"name":9,"@type":70,"position":74},"https://docshare.wps.com/id/document/",2,{"item":76,"name":31,"@type":70,"position":77},"https://docshare.wps.com/id/document/penelitian-laporan/",3,{"item":79,"name":59,"@type":70,"position":80},"https://docshare.wps.com/id/document/effectiveness-of-employee-rationalization-at-kppn-sidoarjo/228992/",4,{"url":79,"name":59,"@type":82,"image":83,"author":88,"headline":59,"publisher":91,"fileFormat":94,"inLanguage":57,"description":61,"dateModified":95,"datePublished":96,"encodingFormat":94,"isAccessibleForFree":97,"interactionStatistic":98},"DigitalDocument",{"url":84,"@type":85,"width":86,"height":87},"https://docshare.wps.com/thumbnails/effectiveness-of-employee-rationalization-at-kppn-sidoarjo/228992.png","ImageObject",300,407,{"name":89,"@type":90},"Jake","Person",{"url":68,"name":92,"@type":93},"DocShare","Organization","application/pdf","2026-10-01","2026-09-10",true,{"@type":99,"interactionType":100,"userInteractionCount":80},"InteractionCounter",{"@type":101},"ViewAction",{"@type":103,"mainEntity":104},"FAQPage",[105,111,115],{"name":106,"@type":107,"acceptedAnswer":108},"Bagaimana penelitian ini menilai efektivitas rasionalisasi pegawai pada KPPN Sidoarjo?","Question",{"text":109,"@type":110},"Penelitian menggunakan pendekatan kualitatif deskriptif dengan studi kasus untuk menilai efektivitas rasionalisasi pegawai melalui capaian kinerja pada indikator utama.","Answer",{"name":112,"@type":107,"acceptedAnswer":113},"Dimensi apa saja yang menjelaskan efektivitas organisasi dalam penelitian ini?",{"text":114,"@type":110},"Efektivitas dijelaskan melalui empat dimensi: integrasi organisasional, komitmen pegawai, fleksibilitas beradaptasi, serta pencapaian kualitas output.",{"name":116,"@type":107,"acceptedAnswer":117},"Apa saja faktor pendukung dan tantangan yang diidentifikasi terkait efektivitas jangka panjang?",{"text":118,"@type":110},"Faktor pendukung utama meliputi dukungan kepemimpinan, fasilitas pengembangan kompetensi dari kantor pusat, dan pemanfaatan teknologi digital. Tantangan yang disebutkan adalah beban kerja tinggi dan banyaknya tugas pada periode tertentu.","https://schema.org",{"og:url":79,"og:type":121,"og:title":59,"og:site_name":92,"og:description":61},"article",{"robots":123,"canonical":79},"index,follow",{"doc_id":125,"site_id":56},228992,1789033656,{"code":4,"msg":5,"data":128},{"doc_id":125,"user_id":129,"nickname":89,"user_avatar":130,"doc_module":4,"category_id":30,"category_name":31,"doc_title":59,"doc_description":61,"doc_content":131,"file_id":132,"file_url":133,"file_type":134,"file_size":135,"view_count":80,"is_deleted":4,"is_public":71,"is_downloadable":71,"audit_status":71,"page_count":136,"language":137,"language_code":57,"site_id":56,"html_lang":57,"table_of_contents":138,"faqs":139,"seo_title":140,"seo_description":61,"update_tm":126,"read_time":141},962084928904,"https://ap-avatar.wpscdn.com/davatar_155a257f0dc6eb9ab79c44ca47cae57d","| | e-ISSN: 3025-7905\u003Cbr>FUTURE ACADEMIA p-ISSN: 3026-166X\u003Cbr>The Journal of Multidisciplinary Research on Scientific and Advanced Volume 4, Nomor 1, Februari 2026 pp. 514-525\u003Cbr>DOI [https://doi.org/10.61579/future.v4i1.712](https://doi.org/10.61579/future.v4i1.712) |  |\n| --- | --- | --- |\n| Efektivitas Rasionalisasi Pegawai pada KPPN Sidoarjo |  |  |\n| Athaillah Orvala*1, Sarah Meirina Sari2 |  |  |\n| 1,2Universitas Pembangunan Nasional “Veteran” Jawa Timur, Surabaya, Indonesia\u003Cbr>*Corresponding author\u003Cbr>E-mail addresses: [athaillahorvala@gmail.com](athaillahorvala@gmail.com) |  |  |\n| A R T I C L E I N F O\u003Cbr>Article history:\u003Cbr>Received December 16, 2025 Revised December 30, 2025\u003Cbr>Accepted February 10, 2026\u003Cbr>Available online February 10, 2026\u003Cbr>Kata Kunci:\u003Cbr>Rasionalisasi pegawai;Efektivitas\u003Cbr>organisasi;KPPN Sidoarjo.\u003Cbr>Keywords:\u003Cbr>Employee rationalization;Organizational effectiveness;KPPN Sidoarjo.\u003Cbr>\u003Cbr>This is an open access article under the CC BY-SA license. Copyright © 2026 by Author. Published by Yayasan Sagita Akademia Maju..\u003Cbr>A B S TRA C T |  | A B S T R A K\u003Cbr>Penelitian ini menganalisis efektivitas rasionalisasi pegawai di KPPN Sidoarjo melalui pendekatan kualitatif deskriptif dengan studi kasus. Meskipun mengalami pengurangan jumlah pegawailebih dari 40 persen dalam satu dekade (dari 36 pegawai pada 2013 menjadi 19 pegawai pada 2024), KPPN Sidoarjo mampu mempertahankan dan melampaui target kinerja pada berbagai indikator utama. Penelitian menemukan bahwa efektivitas organisasi tercapai melalui empat dimensi utama: (1) integrasiorganisasional yang kuat dengan hubungan kerja harmonis antara pimpinan dan pegawai, (2) komitmen pegawai yang tinggi meskipun beban kerja meningkat, (3) kelenturan organisasi dalamberadaptasi terhadap perubahan melalui pengembangan kompetensi berkelanjutan dan pemanfaatan teknologi digital (SAKTI, SPAN, OMSPAN), dan (4) pencapaian kualitas output yang solid dengan indeks kepuasan satker mencapai 4,905 (melampaui target 4,66), implementasi standar kompetensi 97,55%(melampaui target 93%), dan penyaluran dana transfer 98,97%(melampaui target 90%) . Faktor pendukung utama efektivitas jangka panjang. |\n| This study analyzes the effectiveness of employee rationalization at KPPN Sidoarjo using a qualitative descriptive case study approach. Despite a significant reduction in the number of employees by more than 40% over the past decade (from 36 employees in 2013 to 19 in 2024), KPPN Sidoarjo has been able to maintain and even exceed performance targets on various key indicators. The findings indicate that organizational effectiveness is achieved through four main dimensions: (1) strong organizational integration with harmonious working relationships between leadership and employees, (2) high employee commitment despite increased workloads, (3) organizational flexibility in adapting to changes through ongoing competency development and the use of digital technologies (SAKTI, SPAN, OMSPAN), and (4) achievement of solid output quality, with stakeholder satisfaction index reaching 4.905 (exceeding the target of 4.66), implementation of competency standards at 97.55%(above the 93% target), and transfer of funds at 98.97%(above 90%). The main supporting factors for effectiveness include leadership support, competency development facilities from the central office, and optimal utilization of digital technology. However, the organization still faces challenges such as high workloads and multiple tasks during certain periods. In conclusion, employee rationalization at KPPN Sidoarjo has been effective in achieving performance and service quality, supported by non-structural factors such as a strong organizational culture and responsive leadership, although better workload management is required for long-term sustainability. |  |  |\n\n1. PENDAHULUAN  \nBirokrasi merupakan suatu sistem pengorganisasian negara dengan tugas yang sangat kompleks (Wakhid, 2011) . Hal ini jelas memerlukan pengendali","cbCailNEYw3hDh5A","https://ap.wps.com/l/cbCailNEYw3hDh5A","pdf",242119,12,"Indonesian","# PENDAHULUAN\n## Latar belakang birokrasi dan reformasi\n## Kerangka regulasi penyederhanaan birokrasi","[{\"question\":\"Bagaimana penelitian ini menilai efektivitas rasionalisasi pegawai pada KPPN Sidoarjo?\",\"answer\":\"Penelitian menggunakan pendekatan kualitatif deskriptif dengan studi kasus untuk menilai efektivitas rasionalisasi pegawai melalui capaian kinerja pada indikator utama.\"},{\"question\":\"Dimensi apa saja yang menjelaskan efektivitas organisasi dalam penelitian ini?\",\"answer\":\"Efektivitas dijelaskan melalui empat dimensi: integrasi organisasional, komitmen pegawai, fleksibilitas beradaptasi, serta pencapaian kualitas output.\"},{\"question\":\"Apa saja faktor pendukung dan tantangan yang diidentifikasi terkait efektivitas jangka panjang?\",\"answer\":\"Faktor pendukung utama meliputi dukungan kepemimpinan, fasilitas pengembangan kompetensi dari kantor pusat, dan pemanfaatan teknologi digital. Tantangan yang disebutkan adalah beban kerja tinggi dan banyaknya tugas pada periode tertentu.\"}]","Efektivitas Rasionalisasi Pegawai pada KPPN Sidoarjo | PDF",18]