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Data dikumpulkan melalui kuesioner yang didistribusikan kepada 95 responden. Hasil analisis menunjukkan bahwa semua variabel independen (kualitas kegunaan, kualitas informasi, dan kualitas interaksi) memiliki pengaruh yang signifikan terhadap variabel dependen (kepuasan pengguna). Validitas dan reliabilitas instrumen penelitian telah diuji, dengan r-hitung yang valid untuk semua item pertanyaan dan nilai Cronbach's Alpha yang menunjukkan reliabilitas untuk semua variabel. Uji normalitas menggunakan One-Sample Kolmogorov-Smirnov Test menunjukkan bahwa residual terdistribusi normal, yang memenuhi asumsi klasik untuk analisis regresi. Temuan ini memberikan implikasi penting bagi pengembang sistem dan penyedia layanan untuk meningkatkan kualitas produk dan layanan mereka guna mencapai kepuasan pengguna yang lebih tinggi. Fokus pada ketiga aspek kualitas ini dapat menjadi strategi kunci dalam pengembangan sistem yang berpusat pada pengguna.",{"@graph":63,"@context":120},[64,81,103],{"@type":65,"itemListElement":66},"BreadcrumbList",[67,72,75,78],{"item":68,"name":69,"@type":70,"position":71},"https://docshare.wps.com","Home","ListItem",1,{"item":73,"name":9,"@type":70,"position":74},"https://docshare.wps.com/id/document/",2,{"item":76,"name":31,"@type":70,"position":77},"https://docshare.wps.com/id/document/penelitian-laporan/",3,{"item":79,"name":59,"@type":70,"position":80},"https://docshare.wps.com/id/document/analysis-of-usability-quality-information-quality-interaction-quality-on-user-satisfaction/185169/",4,{"url":79,"name":59,"@type":82,"image":83,"author":88,"headline":59,"publisher":91,"fileFormat":94,"inLanguage":57,"description":61,"dateModified":95,"datePublished":96,"encodingFormat":94,"isAccessibleForFree":97,"interactionStatistic":98},"DigitalDocument",{"url":84,"@type":85,"width":86,"height":87},"https://docshare.wps.com/thumbnails/analysis-of-usability-quality-information-quality-interaction-quality-on-user-satisfaction/185169.png","ImageObject",300,407,{"name":89,"@type":90},"Margaret","Person",{"url":68,"name":92,"@type":93},"DocShare","Organization","application/pdf","2026-09-20","2026-09-02",true,{"@type":99,"interactionType":100,"userInteractionCount":102},"InteractionCounter",{"@type":101},"ViewAction",6,{"@type":104,"mainEntity":105},"FAQPage",[106,112,116],{"name":107,"@type":108,"acceptedAnswer":109},"Variabel apa saja yang dianalisis dalam penelitian ini?","Question",{"text":110,"@type":111},"Penelitian ini menganalisis pengaruh kualitas kegunaan (X1), kualitas informasi (X2), dan kualitas interaksi (X3) terhadap kepuasan pengguna (Y).","Answer",{"name":113,"@type":108,"acceptedAnswer":114},"Bagaimana hasil uji validitas dan reliabilitas instrumen penelitian?",{"text":115,"@type":111},"Semua item pertanyaan untuk variabel kualitas kegunaan, kualitas informasi, kualitas interaksi, dan kepuasan pengguna dinyatakan valid. Nilai Cronbach's Alpha untuk keempat variabel tersebut juga menunjukkan bahwa instrumen penelitian ini reliable.",{"name":117,"@type":108,"acceptedAnswer":118},"Apakah data residual dalam penelitian ini terdistribusi normal?",{"text":119,"@type":111},"Ya, hasil uji One-Sample Kolmogorov-Smirnov Test menunjukkan bahwa distribusi residual adalah normal, dengan nilai Asymp. Sig. (2-tailed) sebesar 0.577, yang lebih besar dari tingkat signifikansi umum 0.05.","https://schema.org",{"og:url":79,"og:type":122,"og:title":59,"og:site_name":92,"og:description":61},"article",{"robots":124,"canonical":79},"index,follow",{"doc_id":126,"site_id":56},185169,1788366043,{"code":4,"msg":5,"data":129},{"doc_id":126,"user_id":130,"nickname":89,"user_avatar":131,"doc_module":4,"category_id":30,"category_name":31,"doc_title":59,"doc_description":61,"doc_content":132,"file_id":133,"file_url":134,"file_type":135,"file_size":136,"view_count":102,"is_deleted":4,"is_public":71,"is_downloadable":71,"audit_status":71,"page_count":137,"language":138,"language_code":57,"site_id":56,"html_lang":57,"table_of_contents":139,"faqs":140,"seo_title":141,"seo_description":61,"update_tm":127,"read_time":142},137451207643,"https://ap-avatar.wpscdn.com/davatar_3d24733baf745e90a7e4bdd5f77d97b2","| Variabel | Nomor Pertanyaan | r-Hitung | Keterangan |\n| --- | --- | --- | --- |\n| Variabel Kualitas Kegunaan (X1) | 1 | .729** | Valid |\n|  | 2 | .769** | Valid |\n|  | 3 | .742** | Valid |\n|  | 4 | .728** | Valid |\n|  | 5 | .709** | Valid |\n| Variabel\u003Cbr>Kualitas\u003Cbr>Informasi (X2) | 1 | .732** | Valid |\n|  | 2 | .729** | Valid |\n|  | 3 | .845** | Valid |\n|  | 4 | .811** | Valid |\n|  | 5 | .682** | Valid |\n| Variabel\u003Cbr>Kualitas\u003Cbr>Interaksi (X3) | 1 | .792** | Valid |\n|  | 2 | .767** | Valid |\n|  | 3 | .814** | Valid |\n|  | 4 | .819** | Valid |\n|  | 5 | .672** | Valid |\n| Variabel\u003Cbr>Kepuasan\u003Cbr>Pengguna (Y) | 1 | .701** | Valid |\n|  | 2 | .701** | Valid |\n|  | 3 | .712** | Valid |\n|  | 4 | .745** | Valid |\n|  | 5 | .826** | Valid |\n\n\n| Variabel | Nilai Cronbach’s Alpha | Kriteria | Keterangan |\n| --- | --- | --- | --- |\n| Kualitas Kegunaan | 0.787 | 0.60 | Reliable |\n| Kualitas\u003Cbr>Informasi | 0.794 | 0.60 | Reliable |\n| Kualitas\u003Cbr>Interaksi | 0.800 | 0.60 | Reliable |\n| Kepuasan\u003Cbr>Pengguna | 0.789 | 0.60 | Reliable |\n\n\n| One-Sample Kolmogorov-Smirnov Test |  |  |\n| --- | --- | --- |\n| |  | Unstandardized Residual |\n| N |  | 95 |\n| Normal\u003Cbr>Parametersa | Mean | .0000000 |\n|  | Std. Deviation | 1.60129156 |\n| Most Extreme Differences | Absolute | .080 |\n|  | Positive | .080 |\n|  | Negative | -.053 |\n| Kolmogorov-Smirnov Z |  | .780 |\n| Asymp. Sig. (2-tailed) |  | .577 |\n|  a. Test distribution is Normal.   |  |  |","cbCain1uzmMYgXVv","https://ap.wps.com/l/cbCain1uzmMYgXVv","pdf",610827,7,"Indonesian","# Hasil Analisis Data\n## Uji Validitas dan Reliabilitas\n## Uji Normalitas Residual\n### One-Sample Kolmogorov-Smirnov Test","[{\"question\":\"Variabel apa saja yang dianalisis dalam penelitian ini?\",\"answer\":\"Penelitian ini menganalisis pengaruh kualitas kegunaan (X1), kualitas informasi (X2), dan kualitas interaksi (X3) terhadap kepuasan pengguna (Y).\"},{\"question\":\"Bagaimana hasil uji validitas dan reliabilitas instrumen penelitian?\",\"answer\":\"Semua item pertanyaan untuk variabel kualitas kegunaan, kualitas informasi, kualitas interaksi, dan kepuasan pengguna dinyatakan valid. Nilai Cronbach's Alpha untuk keempat variabel tersebut juga menunjukkan bahwa instrumen penelitian ini reliable.\"},{\"question\":\"Apakah data residual dalam penelitian ini terdistribusi normal?\",\"answer\":\"Ya, hasil uji One-Sample Kolmogorov-Smirnov Test menunjukkan bahwa distribusi residual adalah normal, dengan nilai Asymp. Sig. (2-tailed) sebesar 0.577, yang lebih besar dari tingkat signifikansi umum 0.05.\"}]","Analisis Kualitas Kegunaan Kualitas Informasi Kualitas Interaksi Terhadap Kepuasan Pengguna | PDF",11]