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Survei kepuasan menunjukkan 78% mahasiswa pada PTS dengan fasilitas lengkap memiliki kepuasan tinggi, sedangkan pada PTS dengan fasilitas terbatas sebesar 54%. Aspek yang dinilai meliputi kenyamanan fisik, fungsionalitas, estetika, dan relevansi terhadap kebutuhan akademik, dengan kontribusi penting ruang belajar fleksibel serta fasilitas teknologi yang memadai. Perbedaan sumber pendanaan dan kebijakan pemerintah menjelaskan disparitas kualitas, sehingga peningkatan fasilitas mendukung daya saing institusi dan lingkungan akademik yang kondusif.",{"@graph":63,"@context":120},[64,81,103],{"@type":65,"itemListElement":66},"BreadcrumbList",[67,72,75,78],{"item":68,"name":69,"@type":70,"position":71},"https://docshare.wps.com","Home","ListItem",1,{"item":73,"name":9,"@type":70,"position":74},"https://docshare.wps.com/id/document/",2,{"item":76,"name":31,"@type":70,"position":77},"https://docshare.wps.com/id/document/penelitian-laporan/",3,{"item":79,"name":59,"@type":70,"position":80},"https://docshare.wps.com/id/document/analysis-of-the-quality-of-facilities-and-infrastructure-on-student-and-lecturer-satisfaction-in-private-higher-education-institutions/231622/",4,{"url":79,"name":59,"@type":82,"image":83,"author":88,"headline":59,"publisher":91,"fileFormat":94,"inLanguage":57,"description":61,"dateModified":95,"datePublished":96,"encodingFormat":94,"isAccessibleForFree":97,"interactionStatistic":98},"DigitalDocument",{"url":84,"@type":85,"width":86,"height":87},"https://docshare.wps.com/thumbnails/analysis-of-the-quality-of-facilities-and-infrastructure-on-student-and-lecturer-satisfaction-in-private-higher-education-institutions/231622.png","ImageObject",300,407,{"name":89,"@type":90},"Rizky","Person",{"url":68,"name":92,"@type":93},"DocShare","Organization","application/pdf","2026-09-28","2026-09-10",true,{"@type":99,"interactionType":100,"userInteractionCount":102},"InteractionCounter",{"@type":101},"ViewAction",6,{"@type":104,"mainEntity":105},"FAQPage",[106,112,116],{"name":107,"@type":108,"acceptedAnswer":109},"Apa tujuan penelitian ini?","Question",{"text":110,"@type":111},"Penelitian ini bertujuan menganalisis hubungan kualitas sarana dan prasarana dengan tingkat kepuasan mahasiswa dan dosen pada Perguruan Tinggi Swasta (PTS).","Answer",{"name":113,"@type":108,"acceptedAnswer":114},"Bagaimana hasil survei kepuasan terkait kelengkapan fasilitas?",{"text":115,"@type":111},"Sebanyak 78% mahasiswa pada PTS dengan fasilitas lengkap melaporkan kepuasan tinggi, dibandingkan 54% pada PTS dengan fasilitas terbatas.",{"name":117,"@type":108,"acceptedAnswer":118},"Faktor apa yang paling berperan dalam kepuasan pengguna menurut penelitian?",{"text":119,"@type":111},"Ketersediaan ruang belajar fleksibel dan fasilitas teknologi yang memadai menjadi faktor penting, disertai evaluasi kenyamanan fisik, fungsionalitas, estetika, serta relevansi fasilitas terhadap kebutuhan akademik.","https://schema.org",{"og:url":79,"og:type":122,"og:title":59,"og:site_name":92,"og:description":61},"article",{"robots":124,"canonical":79},"index,follow",{"doc_id":126,"site_id":56},231622,1789066124,{"code":4,"msg":5,"data":129},{"doc_id":126,"user_id":130,"nickname":89,"user_avatar":131,"doc_module":4,"category_id":30,"category_name":31,"doc_title":59,"doc_description":61,"doc_content":132,"file_id":133,"file_url":134,"file_type":135,"file_size":136,"view_count":102,"is_deleted":4,"is_public":71,"is_downloadable":71,"audit_status":71,"page_count":137,"language":138,"language_code":57,"site_id":56,"html_lang":57,"table_of_contents":139,"faqs":140,"seo_title":141,"seo_description":61,"update_tm":127,"read_time":142},962085564807,"https://ap-avatar.wpscdn.com/davatar_6f874abed73319feea01a86fa6f0fab8","Section : Artikel Penelitian  \nPage : 14-29  \nDOI : 10.24903/bej.v7i1.1921  \n==================================================================  \nAnalysis of the Quality of Facilities and Infrastructure on Student and Lecturer Satisfaction in Private Higher Education Institutions  \n==================================================================  \nAnalisis Kualitas Sarana danPrasarana terhadapKepuasan Mahasiswa dan Dosen pada Perguruan Tinggi Swasta  \n================================================================== Yanti Restiawati1, Nancy C.O.M. Pelealu2, Yudo Dwiyono3  \n\n| SDN 001 Muara Badak Kutai Kartanegara, Indonesia 1, TK Gloria Sunodia Samarinda, Indonesia2, Universitas Mulawarman, Indonesia3 |\n| --- |\n| [yantirestiawati1990@gmail.com](yantirestiawati1990@gmail.com1)[1](yantirestiawati1990@gmail.com1), [nancypelealu18@gmail.com](nancypelealu18@gmail.com2)[2](nancypelealu18@gmail.com2), [Yudo.dwiyono@fkip.unmul.ac.id](Yudo.dwiyono@fkip.unmul.ac.id3)[3](Yudo.dwiyono@fkip.unmul.ac.id3) |\n| Correspondence [author Email: yantirestiawati1990@gmail.com](author Email: yantirestiawati1990@gmail.com) |\n\nPaper received: December-2024; Accepted: February-2025; Publish: February-2025  \n================================================================================  \nAbstract  \nThis research aims to analyze the relationship between the quality of facilities and infrastructure and the satisfaction levels of students and lecturers in Private Higher Education Institutions (PTS) . Based on a satisfaction survey conducted, it was found that 78% of students in PTS with complete facilities reported high satisfaction levels, compared to 54% in PTS with limited facilities. The study identifies aspects of user satisfaction, including physical comfort, functionality, aesthetics, and the relevance of facilities to academic needs. Data from 50 respondents indicate that the availability of flexible learning spaces and adequate technological facilities are critical factors. Differences in funding sources and government policies significantly contribute to the disparity in facility quality between the two types of higher education institutions. The enhancement of facilities and infrastructure is not only aimed at increasing student and lecturer satisfaction but also at strengthening the institution's competitiveness in the education market. PTS needs to establish partnerships with the private sector and seek external funding to support facility development. Furthermore, a data-driven approach in policy formulation is expected to create a conducive academic environment that supports improved academic performance. By understanding the factors influencing user satisfaction, institutions can design appropriate strategies to enhance the quality of facilities and infrastructure, thereby benefiting all stakeholders in higher education  \nKeywords: Facilities; Lecturers; Students; Private Higher Education Institutions ================================================================================ Abstrak  \nInfrastruktur dan fasilitas pendidikan merupakan aspek mendasar dalam meningkatkan mutu perguruan tinggi, khususnya di Perguruan Tinggi Swasta (PTS) . Penelitian ini bertujuan untuk menganalisis hubungan antara kualitas sarana dan prasarana dengan tingkat kepuasan mahasiswa dan dosen di Perguruan Tinggi Swasta (PTS) . Berdasarkan survei kepuasan yang dilakukan, ditemukan bahwa 78% mahasiswa di PTS dengan fasilitas lengkapmelaporkan tingkat kepuasan tinggi, dibandingkan dengan 54% di PTS dengan fasilitas terbatas. Penelitian ini mengidentifikasi aspek-aspek kepuasan pengguna, termasuk kenyamanan fisik, fungsionalitas, estetika, dan relevansi fasilitas terhadap kebutuhan akademik. Data dari 50 responden menunjukkan bahwa ketersediaan ruang belajar fleksibel, fasilitas teknologi yang memadai. Perbedaan dalam sumber pendanaan dan kebijakanpemerintah berkontribusi signifikan terhadap perbedaan kualitas sarana di antara kedua jenis perguruan tinggi. Penin","cbCaitH86iwu2q27","https://ap.wps.com/l/cbCaitH86iwu2q27","pdf",350865,16,"Indonesian","# Pendahuluan\n## Analisis kualitas sarana dan prasarana\n## Kepuasan mahasiswa dan dosen","[{\"question\":\"Apa tujuan penelitian ini?\",\"answer\":\"Penelitian ini bertujuan menganalisis hubungan kualitas sarana dan prasarana dengan tingkat kepuasan mahasiswa dan dosen pada Perguruan Tinggi Swasta (PTS).\"},{\"question\":\"Bagaimana hasil survei kepuasan terkait kelengkapan fasilitas?\",\"answer\":\"Sebanyak 78% mahasiswa pada PTS dengan fasilitas lengkap melaporkan kepuasan tinggi, dibandingkan 54% pada PTS dengan fasilitas terbatas.\"},{\"question\":\"Faktor apa yang paling berperan dalam kepuasan pengguna menurut penelitian?\",\"answer\":\"Ketersediaan ruang belajar fleksibel dan fasilitas teknologi yang memadai menjadi faktor penting, disertai evaluasi kenyamanan fisik, fungsionalitas, estetika, serta relevansi fasilitas terhadap kebutuhan akademik.\"}]","Analisis Kualitas Sarana dan Prasarana terhadap Kepuasan Mahasiswa dan Dosen pada Perguruan Tinggi Swasta | PDF",25]