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Metode yang digunakan adalah kualitatif deskriptif dengan pendekatan studi kasus melalui wawancara, observasi, dan dokumentasi. Temuan menunjukkan faktor internal seperti kompetensi SDM, budaya organisasi, dan gaya kepemimpinan membentuk struktur formal organisasi. Faktor eksternal, terutama perkembangan teknologi digital, regulasi pemerintah, dan kondisi ekonomi, mendorong adopsi struktur yang fleksibel, adaptif, dan berbasis tim untuk menjaga keunggulan kompetitif di era disrupsi.",{"@graph":63,"@context":123},[64,81,102],{"@type":65,"itemListElement":66},"BreadcrumbList",[67,72,75,78],{"item":68,"name":69,"@type":70,"position":71},"https://docshare.wps.com","Home","ListItem",1,{"item":73,"name":9,"@type":70,"position":74},"https://docshare.wps.com/id/document/",2,{"item":76,"name":31,"@type":70,"position":77},"https://docshare.wps.com/id/document/penelitian-laporan/",3,{"item":79,"name":59,"@type":70,"position":80},"https://docshare.wps.com/id/document/analysis-of-the-effect-of-internal-and-external-factors-on-organizational-design-banking-technology-and-computer-services-outsourcing-and-red-white-village-cooperatives/228984/",4,{"url":79,"name":59,"@type":82,"image":83,"author":88,"headline":59,"publisher":91,"fileFormat":94,"inLanguage":57,"description":61,"dateModified":95,"datePublished":96,"encodingFormat":94,"isAccessibleForFree":97,"interactionStatistic":98},"DigitalDocument",{"url":84,"@type":85,"width":86,"height":87},"https://docshare.wps.com/thumbnails/analysis-of-the-effect-of-internal-and-external-factors-on-organizational-design-banking-technology-and-computer-services-outsourcing-and-red-white-village-cooperatives/228984.png","ImageObject",300,407,{"name":89,"@type":90},"Jordan Avery","Person",{"url":68,"name":92,"@type":93},"DocShare","Organization","application/pdf","2026-09-24","2026-09-10",true,{"@type":99,"interactionType":100,"userInteractionCount":80},"InteractionCounter",{"@type":101},"ViewAction",{"@type":103,"mainEntity":104},"FAQPage",[105,111,115,119],{"name":106,"@type":107,"acceptedAnswer":108},"Penelitian ini bertujuan untuk apa?","Question",{"text":109,"@type":110},"Penelitian bertujuan menganalisis pengaruh faktor internal dan eksternal terhadap desain organisasi pada berbagai sektor, termasuk koperasi, perbankan, outsourcing, dan industri servis komputer.","Answer",{"name":112,"@type":107,"acceptedAnswer":113},"Apa metode penelitian yang digunakan?",{"text":114,"@type":110},"Metode penelitian menggunakan kualitatif deskriptif dengan pendekatan studi kasus melalui wawancara, observasi, dan dokumentasi.",{"name":116,"@type":107,"acceptedAnswer":117},"Bagaimana faktor internal memengaruhi desain organisasi?",{"text":118,"@type":110},"Faktor internal seperti kompetensi SDM, budaya organisasi, dan gaya kepemimpinan secara signifikan membentuk struktur formal organisasi.",{"name":120,"@type":107,"acceptedAnswer":121},"Faktor eksternal apa yang paling menekan organisasi untuk beradaptasi?",{"text":122,"@type":110},"Perkembangan teknologi digital, regulasi pemerintah, dan kondisi ekonomi memaksa organisasi mengadopsi struktur yang lebih fleksibel, adaptif, dan berbasis tim agar tetap kompetitif di era disrupsi.","https://schema.org",{"og:url":79,"og:type":125,"og:title":59,"og:site_name":92,"og:description":61},"article",{"robots":127,"canonical":79},"index,follow",{"doc_id":129,"site_id":56},228984,1789033385,{"code":4,"msg":5,"data":132},{"doc_id":129,"user_id":133,"nickname":89,"user_avatar":134,"doc_module":4,"category_id":30,"category_name":31,"doc_title":59,"doc_description":61,"doc_content":135,"file_id":136,"file_url":137,"file_type":138,"file_size":139,"view_count":80,"is_deleted":4,"is_public":71,"is_downloadable":71,"audit_status":71,"page_count":140,"language":141,"language_code":57,"site_id":56,"html_lang":57,"table_of_contents":142,"faqs":143,"seo_title":144,"seo_description":61,"update_tm":130,"read_time":145},1099523882367,"https://ap-avatar.wpscdn.com/davatar_9964176cb1d06d4a9deccf72a44ae3dc","p-ISSN: 2963-7856| e-ISSN: 2961-9890  \n[Available online at jerkin.org/index.php/jerkin](Available online at jerkin.org/index.php/jerkin)  \nJurnal Pengabdian Masyarakat dan Riset Pendidikan Volume 4 No. 3, Januari-Maret 2026, pp 18693-18697  \nAnalisis Pengaruh Faktor Internal dan Eksternal Terhadap Desain Organisasi (Sektor Perbankan, Teknologi dan Service Komputer, Outsourcing dan Koperasi Desa Merah Putih)  \nAuliya Rahman1*, Bamas Hidayaturrahman2, Ibnu Saepul Rohman3, Rachmad Dwi Purwantoro4, Rony Edward Utama5  \n1,2,3,4 Manajemen, Univerisitas Muhammadiyah Jakarta, Jl. K.H. Ahmad Dahlan, Cireundeu, Kec. Ciputat Tim., Kota TangerangSelatan, Banten, 15419, Indonesia  \nE-mail: [ibnusaepul394@gmail.com](ibnusaepul394@gmail.com)  \n* Corresponding Author  \n[https://doi.org/10.31004/jerkin.v4i3.4916](https://doi.org/10.31004/jerkin.v4i3.4916)  \nARTICLE INFO ABSTRACT  \nArticle history:  \nReceived: 12 Jan 2026  \nRevised: 18 Jan 2026  \nAccepted: 24 Jan 2026  \nKata Kunci:  \nDesain Organisasi, Faktor Internal, Faktor Eksternal, Transformasi Digital.  \nKeywords:  \nOrganizational Design, Internal Factors, External Factors, Digital Transformation.  \n| Penelitian ini bertujuan untuk menganalisis pengaruh faktor internal dan eksternalterhadap desain organisasi pada berbagai sektor, termasuk koperasi, perbankan, perusahaan outsourcing, dan industri servis komputer. Metode penelitian yang digunakan adalah kualitatif deskriptif dengan pendekatan studi kasus melaluiwawancara, observasi, dan dokumentasi. Hasil penelitian menunjukkan bahwa faktor internal seperti kompetensi SDM, budaya organisasi, dan gaya kepemimpinan secara signifikan membentuk struktur formal organisasi. Di sisi lain, faktor eksternalterutama perkembangan teknologi digital, regulasi pemerintah, dan kondisi ekonomimemaksa organisasi untuk mengadopsi struktur yang lebih fleksibel, adaptif, dan berbasis tim guna mempertahankan keunggulan kompetitif di era disrupsi. |\n| --- |\n| This research aims to analyze the influence of internal and external factors on organizational design in various sectors, including cooperatives, banking, outsourcing companies, and computer service industries. The research method used is descriptive qualitative with a case study approach through interviews, observations, and documentation. The research results show that internal factors such as human resource competence, organizational culture, and leadership style significantly shape the formal structure of the organization. On the other hand, external factors, especially digital technology developments, government regulations, and economic conditions, force organizations to adopt structures that are more flexible, adaptive, and team-based to maintain competitive advantage in the era of disruption..\u003Cbr>\u003Cbr>This is an open access article under the CC–BY-SA license. |\n\nHow to Cite: Auliya Rahman, et al. (2026) . Analisis Pengaruh Faktor Internal dan Eksternal Terhadap Desain Organisasi (Sektor Perbankan, Teknologi dan Service Komputer, Outsourcing dan Koperasi Desa Merah Putih), 4(3). [https://doi.org/10.31004/jerkin.v4i3.4916](https://doi.org/10.31004/jerkin.v4i3.4916)  \nPENDAHULUAN  \nDesain organisasi memiliki peran penting dalam menentukan efektivitas, efisiensi, dan adaptabilitas suatu lembaga dalam mencapai tujuannya (Robbins & Judge, 2019) . Menurut Robbins dan Coulter (2021), desain organisasi yang efektif harus mempertimbangkan spesialisasi kerja, departementalisasi, rantai komando, dan rentang kendali. Di era digitalisasi yang berkembang pesat, organisasi dituntut untuk melakukan transformasi menyeluruh agar tetap relevan dan kompetitif. Urgensidesain organisasi terletak pada kemampuannya menentukan pengambilan strategi yang tepat, memfasilitasi pertukaran pengetahuan, dan meningkatkan profesionalisme pegawai.  \nTerdapat dua dimensi besar yang memengaruhi pembentukan desain ini. Faktor internal merujukpada elemen di dalam organisasi yang dapat dikendalikan, meliputi struktur, budaya, gaya kepemimp","cbCaingpBS9KYdb9","https://ap.wps.com/l/cbCaingpBS9KYdb9","pdf",520392,5,"Indonesian","# PenDAHULUAN\n## Faktor Internal dan Faktor Eksternal dalam Desain Organisasi\n## Urgensi Penelitian dan Konteks Transformasi Digital\n## Implikasi pada Koperasi Desa Merah Putih\n## Tantangan dalam Layanan Digital dan Outsourcing","[{\"question\":\"Penelitian ini bertujuan untuk apa?\",\"answer\":\"Penelitian bertujuan menganalisis pengaruh faktor internal dan eksternal terhadap desain organisasi pada berbagai sektor, termasuk koperasi, perbankan, outsourcing, dan industri servis komputer.\"},{\"question\":\"Apa metode penelitian yang digunakan?\",\"answer\":\"Metode penelitian menggunakan kualitatif deskriptif dengan pendekatan studi kasus melalui wawancara, observasi, dan dokumentasi.\"},{\"question\":\"Bagaimana faktor internal memengaruhi desain organisasi?\",\"answer\":\"Faktor internal seperti kompetensi SDM, budaya organisasi, dan gaya kepemimpinan secara signifikan membentuk struktur formal organisasi.\"},{\"question\":\"Faktor eksternal apa yang paling menekan organisasi untuk beradaptasi?\",\"answer\":\"Perkembangan teknologi digital, regulasi pemerintah, dan kondisi ekonomi memaksa organisasi mengadopsi struktur yang lebih fleksibel, adaptif, dan berbasis tim agar tetap kompetitif di era disrupsi.\"}]","Analisis Pengaruh Faktor Internal dan Eksternal Terhadap Desain Organisasi - Sektor Perbankan, Teknologi dan Service Komputer, Outsourcing dan Koperasi Desa Merah Putih | PDF",8]