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It explains what support each role provides, the details to prepare before contacting TSA or CSA, and key resources for designing, ordering, and managing yearbook content. It also outlines essential tasks to-do, including obtaining student and faculty name lists and planning yearbook production workflows.",{"@graph":69,"@context":123},[70,84,106],{"@type":71,"itemListElement":72},"BreadcrumbList",[73,77,79,82],{"item":74,"name":75,"@type":76,"position":8},"https://docshare.wps.com","Home","ListItem",{"item":78,"name":9,"@type":76,"position":14},"https://docshare.wps.com/document/",{"item":80,"name":20,"@type":76,"position":81},"https://docshare.wps.com/document/exam/",3,{"item":83,"name":65,"@type":76,"position":19},"https://docshare.wps.com/document/yearbook-guide-essential-to-dos/348104/",{"url":83,"name":65,"@type":85,"image":86,"author":91,"headline":65,"publisher":94,"fileFormat":97,"inLanguage":63,"description":67,"dateModified":98,"datePublished":99,"encodingFormat":97,"isAccessibleForFree":100,"interactionStatistic":101},"DigitalDocument",{"url":87,"@type":88,"width":89,"height":90},"https://docshare.wps.com/thumbnails/yearbook-guide-essential-to-dos/348104.png","ImageObject",300,407,{"name":92,"@type":93},"Sophia Brooks","Person",{"url":74,"name":95,"@type":96},"DocShare","Organization","application/pdf","2026-11-05","2026-09-22",true,{"@type":102,"interactionType":103,"userInteractionCount":105},"InteractionCounter",{"@type":104},"ViewAction",11,{"@type":107,"mainEntity":108},"FAQPage",[109,115,119],{"name":110,"@type":111,"acceptedAnswer":112},"Who should you contact for yearbook help, REP, CSA, or TSA?","Question",{"text":113,"@type":114},"REP supports design ideas, curriculum training, staff organization, and pricing questions. CSA handles deadlines, shipping, and turning on cover templates. TSA provides assistance with book settings, eDesign/eBusiness setup, submitting pages, and uploading required files.","Answer",{"name":116,"@type":111,"acceptedAnswer":117},"What information should you prepare before calling TSA or CSA?",{"text":118,"@type":114},"Prepare your job number, your operating system, the type of computers and web browser your staff uses, the eShare code for photo sharing, and relevant details about your school’s platform so the adviser can troubleshoot faster.",{"name":120,"@type":111,"acceptedAnswer":121},"Which online resources are used to create and manage the yearbook?",{"text":122,"@type":114},"Use MYHJYearbook.com as the central portal for eDesign/eBusiness resources and deadlines. LearnYBK.com provides online curriculum access. HJESHARE.com enables photo sharing via an app, and YearbookOrderCenter.com supports student/parent ordering, ad creation, and photo uploads.","https://schema.org",{"og:url":83,"og:type":125,"og:title":65,"og:site_name":95,"og:description":67},"article",{"robots":127,"canonical":83},"index,follow",{"doc_id":129,"site_id":62},348104,1790600241,{"code":4,"msg":5,"data":132},{"doc_id":129,"user_id":133,"nickname":92,"user_avatar":134,"doc_module":4,"category_id":19,"category_name":20,"doc_title":65,"doc_description":67,"doc_content":135,"file_id":136,"file_url":137,"file_type":138,"file_size":139,"view_count":105,"is_deleted":4,"is_public":8,"is_downloadable":8,"audit_status":8,"page_count":140,"language":141,"language_code":63,"site_id":62,"html_lang":63,"table_of_contents":142,"faqs":143,"seo_title":144,"seo_description":67,"update_tm":145,"read_time":26,"preview_page_count":4},962084925636,"https://ap-avatar.wpscdn.com/davatar_994ba38a5ba835b3df7d355c54d3ed8d","Y OUR GU I D E T O A L L T H I NG S Y E A R B OOK  \nWHO  \nTO  \nTHEY’VE GOT YOUR BACK, SO ALWAYS HAVE THEIR INFO ON HAND.  \nCALL  \nYEARBOOK REPRESENTATIVE (REP)  \nName:   Email:     \nPhone:    \nCUSTOMER SERVICE ADVISER (CSA)  \nName:   Email:    Phone: 800.255.6287  \nTECHNICAL SUPPORT ADVISER (TSA)  \nPhone: 877.362.7750  \nSubmit a customer support form: [herff.ly/techsupport](herff.ly/techsupport)  \nSCHOOL PHOTOGRAPHER  \nCompany Name:    \nContact Name:   Email:    Phone:    \n\n| DETAILS TO KNOW BEFORE YOU CALL YOUR TSA OR CSA: |\n| --- |\n| Your job number:  \u003Cbr>Your school has a unique number to identify your files within the plant so they can find you easily.\u003Cbr>Operating system:  \u003Cbr>What type of computers does your staff use and what platform?\u003Cbr>Web browser:  \u003Cbr>Which web browser do you use? They all operate differently, so knowing your preferred browser will help answer questions .\u003Cbr>eShare code:  \u003Cbr>This code is for students to use while sharing photos for the book. |\n\nWHAT CAN THEY HELP YOU WITH?  \nREP  \n• Design ideas, including cover and theme  \n• Curriculum and training  \n• Sample books  \n• Staff organization  \n• Pricing questions  \nCSA (CUSTOMER SERVICE)  \n• Deadline information  \n• Shipping information  \n• Turning on cover templates  \nTSA (TECH SUPPORT)  \n• Assistance with book settings  \n• eDesign and eBusiness setup  \n• Submitting pages  \n• Uploading PSPA/PSPI file  \n• Uploading your Name List  \nMYHJYEARBOOK.COM  \nMYHJYEARBOOK.COM  \nLEARNYBK.COM  \n\n| MY HJ YEARBOOK. COM LOGIN CREDENTIALS |\n| --- |\n| My username:  \u003Cbr>My password:   |\n\nKNOW WHERE TO FIND  \nTHE ONLINE RESOURCES  \nTO CREATE YOUR BOOK  \nMYHJYEARBOOK.COM  \nThis is your portal to all things yearbook, including eDesign and eBusiness . Also important to InDesign users, this site gives you easy access to deadlines, book sales and other critical information .  \nLEARNYBK.COM  \nHere’s a shortcut to the online curriculum, which serves as a companion to our 12-booklet How to Yearbook printed curriculum . It is also accessible through the Learn menu on [myHJYearbook.com](myHJYearbook.com).  \nHJESHARE.COM  \nAlso available as an app, eShare is an easy way for parents and students to share photos with you .  \nYEARBOOKORDERCENTER.COM  \nCustomized for your school, this is where students and parents order yearbooks and ads, access Online Ad Creator and upload photos . If you use the order center, remember to include the address and job number on your sales posters .  \nIt’s a great match  \nHerff Jones brought together two powerful online design tools to give you creative superpowers . WitheDesign and Canva, you’ll see how cutting-edge design meets online innovation to make creating a yearbook easier and more exciting.  \nThis is yearbook done right.  \nABOUT CANVA  \n• Easy access from eDesign  \n• Cutting-edge photo editing  \n• Filters and effects  \n• Easily cut out backgrounds to create silhouettes  \n• Create content to place on yearbook spreads  \n• Generate infographics to support the story  \n• Dynamic text features let you get creative with typography  \n• Design in any language  \n• Thousands of templates and millions of graphics available at no cost  \nABOUT e DESIGN  \n• Start with a Catalog full of Book Styles, mods and art to make building your yearbook a snap.  \n• Drag and drop elements into place, from templates to cover designs to Canva-generated art, it’s easy to organize and build.  \n• Coverage reports, Staff Activity Reports andeBusiness reports all make an adviser’s job easier.  \n• Google integration lets users drag and drop from Google Drive or upload up to 100 photos at once .  \n• A single photo panel makes placing and cropping photos more streamlined.  \n• Custom color swatches let users create CMYK color blends and name them .  \n• Spell check, name check, and overset text, duplicate photo and DPI warnings—all work together to help you avoid errors .  \n• Benefit from built-in sales tools: Send and Sell for sending email s and eBusiness for tracking your book ","cbCaimbbZiqPzF0g","https://ap.wps.com/l/cbCaimbbZiqPzF0g","pdf",7210638,24,"English","# Contact Roles and Support\n## REP, CSA, and TSA responsibilities\n## Details to know before calling\n# Online Resources and Login\n## MYHJYearbook.com\n## LearnYBK.com and eShare\n## YearbookOrderCenter.com\n# eDesign and Canva\n## eDesign setup and tools\n## Canva features for yearbook design\n# Essential To-Dos\n## Get student and faculty name lists\n## Production basics and next-level goals","[{\"question\":\"Who should you contact for yearbook help, REP, CSA, or TSA?\",\"answer\":\"REP supports design ideas, curriculum training, staff organization, and pricing questions. CSA handles deadlines, shipping, and turning on cover templates. TSA provides assistance with book settings, eDesign/eBusiness setup, submitting pages, and uploading required files.\"},{\"question\":\"What information should you prepare before calling TSA or CSA?\",\"answer\":\"Prepare your job number, your operating system, the type of computers and web browser your staff uses, the eShare code for photo sharing, and relevant details about your school’s platform so the adviser can troubleshoot faster.\"},{\"question\":\"Which online resources are used to create and manage the yearbook?\",\"answer\":\"Use MYHJYearbook.com as the central portal for eDesign/eBusiness resources and deadlines. LearnYBK.com provides online curriculum access. HJESHARE.com enables photo sharing via an app, and YearbookOrderCenter.com supports student/parent ordering, ad creation, and photo uploads.\"}]","Yearbook Guide - Essential To-Dos | PDF",1790071158]