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ACT also endorses the Code of Fair Testing Practices in Education (Joint Committee on Testing Practices, 2004), which is a statement of the obligations to test takers of those who develop, administer, or use educational tests and test data in the following four areas: developing and selecting appropriate tests, administering and scoring tests, reporting and interpreting test results, and informing test takers. ACT endorses and is committed to complying with the Code of Professional Responsibilities in Educational Measurement (NCME Ad Hoc Committee on the Development of a Code of Ethics, 1995), which is a statement of professional responsibilities for those involved with various aspects of assessments, including development, marketing, interpretation, and use.  \n©2026 by ACT Education Corp. All rights reserved.  \nTable of Contents  \nCommitment to Fair Testing ................................................. ii  \nList of Tables .............................................................. v  \nList of Figures ............................................................. ix  \nChapter 1: Purpose and General Description of the WorkKeys Assessments .... 1  \n1.1 WorkKeys NCRC Assessments ........................................... 1  \n1.2 Purpose .............................................................. 2  \n1.3 Foundational Workplace Skills ............................................. 2  \n1.4 The Workforce Skills Gap and the WorkKeys Solution .......................... 6  \n1.5 WorkKeys—Assessment Claims .......................................... 13  \n1.6 Test Users and Stakeholders ............................................. 16  \n1.7 Alignment to the ACT® Holistic Framework® ................................. 17  \n1.8 Alignment of ACT WorkKeys Skills With National Adult Education Academic Standards ............................................................ 19  \n1.9 Additional WorkKeys Assessments ........................................ 19  \nChapter 2: Test Development ............................................... 20  \n2.1 Workplace Documents .................................................. 20  \n2.2 Applied Math .......................................................... 31  \n2.3 Graphic Literacy ....................................................... 44  \nChapter 3: Test Specifications .............................................. 59  \n3.1 WorkKeys NCRC Specifications—Overview ................................. 59  \n3.2 Content Relevance and Representativeness ................................. 60  \n3.3 WorkKeys NCRC Assessments—Test Blueprints ............................. 61  \n3.4 Graphic Literacy—Evidence Based on Response Processes .................... 70  \nChapter 4: Test Administration ............................................. 76  \n4.1 Policies and Procedures ................................................. 76  \n4.2 Test Administration Personnel and Their Responsibilities ....................... 78  \n4.3 Training Testing Staff ................................................... 81  \n4.4 Test Administration Room Requirements .................................... 82  \nChapter 5: Accessibility .................................................... 83  \n5.1 ACT WorkKeys NCRC Assessment Support System .......................... 83  \n5.2 Test Administration and Accessibility Levels of Support ........................ 84  \n5.3 Valid Test Scores and Equal Benefit for All Examinees ......................... 87  \nChapter 6: Test and Information Security .................................... 88  \n6.1 Test Security .......................................................... 88  \n6.2 Information Security .................................................... 89  \nChap","cbCaihoJJHwiRmaB","https://ap.wps.com/l/cbCaihoJJHwiRmaB","pdf",6682532,238,"English","# Commitment to Fair Testing\n# List of Tables\n# List of Figures\n# Chapter 1: Purpose and General Description of the WorkKeys Assessments\n## 1.1 WorkKeys NCRC Assessments\n## 1.2 Purpose\n## 1.3 Foundational Workplace Skills\n## 1.4 The Workforce Skills Gap and the WorkKeys Solution\n## 1.5 WorkKeys—Assessment Claims\n# Chapter 2: Test Development\n## 2.1 Workplace Documents\n## 2.2 Applied Math\n## 2.3 Graphic Literacy\n# Chapter 3: Test Specifications\n## 3.1 WorkKeys NCRC Specifications—Overview\n## 3.2 Content Relevance and Representativeness\n## 3.3 WorkKeys NCRC Assessments—Test Blueprints\n## 3.4 Graphic Literacy—Evidence Based on Response Processes\n# Chapter 4: Test Administration\n## 4.1 Policies and Procedures\n## 4.2 Test Administration Personnel and Their Responsibilities\n## 4.3 Training Testing Staff\n## 4.4 Test Administration Room Requirements\n# Chapter 5: Accessibility\n## 5.1 ACT WorkKeys NCRC Assessment Support System\n## 5.2 Test Administration and Accessibility Levels of Support\n## 5.3 Valid Test Scores and Equal Benefit for All Examinees\n# Chapter 6: Test and Information Security\n## 6.1 Test Security\n## 6.2 Information Security\n# Chapter 7: Reporting\n## 7.1 WorkKeys Reports\n# Chapter 8: Scores and Score Scales\n## 8.1 Overview\n## 8.2 Selected-Response Item Scoring\n## 8.3 Scale Score and Level Score Differences and Rationale\n## 8.4 Procedures for Establishing the Score Scale\n## 8.5 Procedures for Establishing the Level Scores\n# Chapter 9: Equating and Linking\n## 9.1 Equating Method and Procedures\n## 9.2 Field Test Studies\n## 9.3 Linking\n# Chapter 10: Reliability and Measurement Error\n## 10.1 Overview\n## 10.2 Reliability Coefficients and Standard Error of Measurement (SEM)\n## 10.3 Generalizability Theory\n## 10.4 Classification Consistency of Level Scores\n# Chapter 11: Validity\n## 11.1 Validation of Test Score Uses and Interpretations\n## 11.2 WorkKeys Assessments Claims\n## 11.3 Primary Claims and Relevant Findings\n## 11.4 Evaluation of Claims\n## 11.5 Ongoing Validation\n# Chapter 12: Test Fairness","[{\"question\":\"What fairness and ethical testing commitments does the manual describe?\",\"answer\":\"The manual describes ACT’s commitment to comply with the Standards for Educational and Psychological Testing, the Code of Fair Testing Practices in Education, and the Code of Professional Responsibilities in Educational Measurement, covering obligations across test development, administration/scoring, reporting/interpretation, and professional assessment responsibilities.\"},{\"question\":\"What areas does the manual cover for test administration?\",\"answer\":\"It covers test administration policies and procedures, staffing and their responsibilities, staff training, and requirements for the test administration room.\"},{\"question\":\"How are scoring, reporting, and score scales addressed?\",\"answer\":\"It addresses WorkKeys reporting, how selected-response items are scored, how scale scores and level scores differ (with rationale), and the procedures used to establish score scales and level scores.\"}]","WorkKeys NCRC Assessments Technical Manual - March 2026 | PDF",1791518530,600]