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The method also addresses differences in complexity, accounts for delays beyond employees’ control, and evaluates both quality standards and activity-speed ratings, then uses group averages to identify below-average performance for targeted improvement.",{"@graph":14,"@context":73},[15,34,56],{"@type":16,"itemListElement":17},"BreadcrumbList",[18,23,27,31],{"item":19,"name":20,"@type":21,"position":22},"https://docshare.wps.com","Home","ListItem",1,{"item":24,"name":25,"@type":21,"position":26},"https://docshare.wps.com/document/","Document",2,{"item":28,"name":29,"@type":21,"position":30},"https://docshare.wps.com/document/healthcare/","Healthcare",3,{"item":32,"name":10,"@type":21,"position":33},"https://docshare.wps.com/document/work-measurement-in-the-hospital-work-measurement/322057/",4,{"url":32,"name":10,"@type":35,"image":36,"author":41,"headline":10,"publisher":44,"fileFormat":47,"inLanguage":8,"description":12,"dateModified":48,"datePublished":49,"encodingFormat":47,"isAccessibleForFree":50,"interactionStatistic":51},"DigitalDocument",{"url":37,"@type":38,"width":39,"height":40},"https://docshare.wps.com/thumbnails/work-measurement-in-the-hospital-work-measurement/322057.png","ImageObject",300,407,{"name":42,"@type":43},"Evangeline","Person",{"url":19,"name":45,"@type":46},"DocShare","Organization","application/pdf","2026-10-23","2026-09-21",true,{"@type":52,"interactionType":53,"userInteractionCount":55},"InteractionCounter",{"@type":54},"ViewAction",10,{"@type":57,"mainEntity":58},"FAQPage",[59,65,69],{"name":60,"@type":61,"acceptedAnswer":62},"Why is work measurement emphasized in hospitals?","Question",{"text":63,"@type":64},"It helps hospitals improve productivity and make better use of resources, which can contain rising hospital costs while ensuring care aligns with needed quality and standards.","Answer",{"name":66,"@type":61,"acceptedAnswer":67},"How should a group for measurement be selected?",{"text":68,"@type":64},"Choose a small, uniform group (typically six people, not more than twelve) so comparisons are fair; the work should be similar in duties to avoid misleading results.",{"name":70,"@type":61,"acceptedAnswer":71},"What factors are used to set standards in work measurement?",{"text":72,"@type":64},"Standards are based on quantity of satisfactory work, allowances for trouble or delays beyond control, quality performance (including rework or substandard tasks), and an activity-speed rating based on observed work pace.","https://schema.org",{"og:url":32,"og:type":75,"og:title":10,"og:site_name":45,"og:description":12},"article",{"robots":77,"canonical":32},"index,follow",{"doc_id":79,"site_id":7},322057,1790619867,{"code":4,"msg":82,"data":83},"success",[84,88,92,96,101,106,110,115,120,123,126],{"id":22,"doc_module":4,"doc_module_name":25,"category_name":85,"show_sort_weight":86,"slug":87},"Story & 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fewyears.Housewives are demanding to knowhow much water is in the hot dogs,and carbuyers want proof that safety features aretruly safe.Less unquestioning trust and moreaccountability are the bywords of this era.  \nEven health care-long considered unques-tionably trustworthy -is being scrutinized.The emergence of Professional Standards Re-view Organizations(PSROs)is just one indica-tion that hospitals and medical personnel willincreasingly be called on to prove that pa-tients are getting their dollar's worth of care-and then,only the kind and amount of caretruly needed.  \nThis new emphasis on getting one's dollar'sworth affects hospitals in other ways,too.It isbecoming more and more necessary to get themost out of available resources in order tokeep the lid on rising hospital costs.Hospitalsare looking to the business community to seewhat else they can do to save and managetheir money prudently.  \nWork measurement-a tried and true prac-tice in industry-is one cost-saving measurethat can be adapted for use in hospitals.Ofcourse,there are many basic differences be-tween delivering high-quality patient care andturning out a product or service-differencesthat make work measurement impossible or  \nHOSPITAL SUPERVISION  \n# Work Measurement in the Hospital\n\nextremely difficult in some hospital areas.However,there are many kinds of work donein a hospital,and some of these could benefitfrom a work-measurement study.  \nThis work-measurement approach recog-nizes that not everyone can be a top-notchworker;the idea is that everyone should comeclose to the unit's average performance.Peo-ple with below-par performance on your flooror in your unit are costing you money.  \nBefore you can try to cut these costs byimproving productivity,you first need toknow how much time it takes,on the average,to do each task.Then you can spot those whoare below average and help them improve.  \n## The first step\n\nThe first step in work measurement is toselect a group to be measured.For the sake ofaccuracy and speed,start with a small group-usually six people,but not more than twelve.As your proficiency in measurement increases,you may increase the size of the groups.Butyou can work faster if you keep your groupssmall,and study only one group at a time.  \nBe sure that the work of the group you arestudying is uniform,so that you can makecomparisons.Pick a group of nurses'aides,forexample,who have roughly the same kinds ofduties.In an office study,you obviouslywouldn't include the switchboard operatorwith a group of clerk-typists.  \nThe longer the period of measurement,thebetter;a week is the minimum for each group,but a month will give more accurate results.You should discuss the approach and mea-sures you plan to use with your boss to getthe benefit of his thought and experience.  \n## Measuring quantity\n\nThe study should begin with a measure ofquantity.The quantity measure is simply theamount of satisfactory work accomplished ina specific period of time.  \nThe measure you choose will vary with theconditions of the job.In the first place,youcan determine how much any individual doesonly if his or her work is separated fromothers.In a cafeteria line,for example,theperson dishing up mashed potatoes can't pos-sibly go faster than the plates come to him.  \nIn many cases,there will be a measurableamount of work being done by each person inthe study-like the number of admissioncards typed or the area of floor mopped with-in a certain time.  \nThe period of time for which work is mea-sured will also depend on the nature of thejob.Some jobs might best be calculated bythe day;others should be figured out on anhourly basis.  \n## Measuring complexity\n\nIf the work varies in amount of complex-ity,you should take this into account.Forexample,it will take about twice as long totype complicated statistical reports as it willto type the same number of pages of a speech.","cbCaiawHvw8ISwai","https://ap.wps.com/l/cbCaiawHvw8ISwai","pdf",1316502,"English","# Work Measurement in the Hospital\n## The first step\n## Measuring quantity\n## Measuring complexity","[{\"question\":\"Why is work measurement emphasized in hospitals?\",\"answer\":\"It helps hospitals improve productivity and make better use of resources, which can contain rising hospital costs while ensuring care aligns with needed quality and standards.\"},{\"question\":\"How should a group for measurement be selected?\",\"answer\":\"Choose a small, uniform group (typically six people, not more than twelve) so comparisons are fair; the work should be similar in duties to avoid misleading results.\"},{\"question\":\"What factors are used to set standards in work measurement?\",\"answer\":\"Standards are based on quantity of satisfactory work, allowances for trouble or delays beyond control, quality performance (including rework or substandard tasks), and an activity-speed rating based on observed work pace.\"}]","Work Measurement in the Hospital - Work Measurement | PDF",1789960937,18]