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The plan covers Wings, Appetizers, Sandwiches, Kitchen Manager, Hosts, Cashiers, and Servers, each specifying course lecture modules on Schoox Lectures, in-store shift checklists, and mandatory HAZCOM and uniform requirements. Certification is enforced through role-based pre-exams and final exams, including Wing Exam, Appetizer Exam, Sandwich Exam, Cashier Exam, and Host/Server assessments.",{"@graph":69,"@context":122},[70,84,105],{"@type":71,"itemListElement":72},"BreadcrumbList",[73,77,79,82],{"item":74,"name":75,"@type":76,"position":8},"https://docshare.wps.com","Home","ListItem",{"item":78,"name":9,"@type":76,"position":14},"https://docshare.wps.com/document/",{"item":80,"name":20,"@type":76,"position":81},"https://docshare.wps.com/document/exam/",3,{"item":83,"name":65,"@type":76,"position":19},"https://docshare.wps.com/document/wing-training-overview-training-schedule-and-certification-exams/469062/",{"url":83,"name":65,"@type":85,"image":86,"author":91,"headline":65,"publisher":94,"fileFormat":97,"inLanguage":63,"description":67,"dateModified":98,"datePublished":99,"encodingFormat":97,"isAccessibleForFree":100,"interactionStatistic":101},"DigitalDocument",{"url":87,"@type":88,"width":89,"height":90},"https://docshare.wps.com/thumbnails/wing-training-overview-training-schedule-and-certification-exams/469062.png","ImageObject",300,407,{"name":92,"@type":93},"Ivy","Person",{"url":74,"name":95,"@type":96},"DocShare","Organization","application/pdf","2026-10-19","2026-09-30",true,{"@type":102,"interactionType":103,"userInteractionCount":24},"InteractionCounter",{"@type":104},"ViewAction",{"@type":106,"mainEntity":107},"FAQPage",[108,114,118],{"name":109,"@type":110,"acceptedAnswer":111},"What must trainees do before starting appetizer or sandwich training?","Question",{"text":112,"@type":113},"Trainees must score 100% on the Pre-Appetizer Exam or Pre-Sandwich Exam before being scheduled for the respective training.","Answer",{"name":115,"@type":110,"acceptedAnswer":116},"Are there restrictions on shift scheduling during in-store training?",{"text":117,"@type":113},"Yes. Shifts must follow specified time windows and may not be scheduled as a double shift.",{"name":119,"@type":110,"acceptedAnswer":120},"How is certification handled for different roles?",{"text":121,"@type":113},"Each role includes certification exams after training, including Wing Exam, Appetizer Exam, Sandwich Exam, Cashier Exam, and Host Exam/Server assessments as listed in the overview.","https://schema.org",{"og:url":83,"og:type":124,"og:title":65,"og:site_name":95,"og:description":67},"article",{"robots":126,"canonical":83},"index,follow",{"doc_id":128,"site_id":62},469062,1791472888,{"code":4,"msg":5,"data":131},{"doc_id":128,"user_id":132,"nickname":92,"user_avatar":133,"doc_module":4,"category_id":19,"category_name":20,"doc_title":65,"doc_description":67,"doc_content":134,"file_id":135,"file_url":136,"file_type":137,"file_size":138,"view_count":24,"is_deleted":4,"is_public":8,"is_downloadable":8,"audit_status":8,"page_count":39,"language":139,"language_code":63,"site_id":62,"html_lang":63,"table_of_contents":140,"faqs":141,"seo_title":142,"seo_description":67,"update_tm":143,"read_time":46},549758252649,"https://ap-avatar.wpscdn.com/avatar/8000253669c5317157?_k=1778319167496531819","Wing Training Overview  \nAll lectures must be watched to complete training.  \nPluckers Restaurant Basics Course – Schoox Lectures  \n1. Restaurant Rules and Health Code  \n2. Guest Service and Teamwork  \nBack of House Basics Course – Schoox Lectures  \n3. Wood Floor Cleaning Procedures  \n4. Basic Prep  \n5. Dish Pit Overview  \n6. Filtering and Fryer Maintenance  \n7. HAZCOM  \nWing Training Course – Schoox Lectures  \n8. Introduction to Cooking  \n9. Introduction to Reading Tickets  \n10. Wing Station Menu Items  \n11. Wing Station Overview and Set-up  \nIn-Store Training  \nWing shifts must be scheduled from 9:00 AM – 3:00 PM or 6:00 PM – 12:00 AM Shifts may not be scheduled as a double  \n• Back of House Basics Shift  \nShift must be scheduled from 9:00 AM – 4:00 PM or 5:00 PM – 12:00 AM  \no Lectures 1 – 7 must be viewed prior to Back of House Basics shift  \no HAZCOM Communications Program handout signed and training checklist completed  \no BOH Basics Checklist completed  \n• Wing Training Shift 1  \no Lectures 8 – 11 must be viewed prior to shift  \no Complete Uniform – Required to begin training  \no Wing Shift \\#1 Checklist completed  \n• Wing Training Shift 2  \no Wing Shift \\#2 Checklist completed  \n• Wing Training Shift 3  \no Wing Shift \\#3 Checklist completed  \no Wing Final Checklist completed  \nCertification Exam: Wing Exam  \nAppetizer Training Overview  \nBefore training  \nTrainees are required to score a 100% on the Pre-Appetizer Exam before being scheduled for appetizer training.  \nAppetizer Training Course – Schoox Lectures  \n1. Appetizer Station Overview and Set-up  \n2. Appetizer Menu Items  \nIn-Store Training  \nShifts must be scheduled from 9:00 AM – 3:00 PM or 6:00 PM – 12:00 AM Shifts may not be scheduled as a double  \n• Appetizer Training Shift 1  \no All lectures must be watched prior to shift.  \no Appetizer Shift \\#1 Checklist completed  \n• Appetizer Training Shift 2  \no Appetizer Shift \\#2 Checklist completed  \n• Appetizer Training Shift 3  \no Appetizer Shift \\#3 Checklist completed  \no Appetizer Final Checklist completed  \nCertification Exam: Appetizer Exam  \nSandwich Training Overview  \nBefore training  \nTrainees are required to score a 100% on the Pre-Sandwich Exam before being scheduled for sandwich training.  \nSandwich Training Course – Schoox Lectures  \n1. Sandwich Station Overview and Set-up  \n2. Sandwich Menu Items  \nIn-Store Training  \nShifts must be scheduled from 9:00 AM – 3:00 PM or 6:00 PM – 12:00 AM Shifts may not be scheduled as a double  \n• Sandwich Training Shift 1  \no All lectures must be watched prior to shift.  \no Sandwich Shift \\#1 Checklist completed  \n• Sandwich Training Shift 2  \no Sandwich Shift \\#2 Checklist completed  \n• Sandwich Training Shift 3  \no Sandwich Shift \\#3 Checklist completed  \nCertification Exam: Sandwich Exam  \nKitchen Manager Training  \nBefore training  \nKitchen Manager Classroom with Training and Development Coach  \nIn-Store Training  \n• 4 Opening Kitchen Manager Training Shifts  \n• 4 Closing Kitchen Manager Training Shifts  \n• 4 Expo Training Shifts  \nHost Training Overview  \nAll lectures must be watched to complete training.  \nPluckers Restaurant Basics Course – Schoox Lectures  \n1. Restaurant Rules and Health Code  \n2. Guest Service and Teamwork  \nFront of House Basics Course – Schoox Lectures  \n3. Introduction to Reading Tickets  \n4. Bussing and Setting Tables  \n5. HAZCOM  \nIntroduction to Aloha Course – Schoox Lectures  \n6. Aloha Training – Part 1  \n7. Aloha Training – Part 2  \n8. Aloha Training – Part 3  \nHost Training Course – Schoox Lectures  \n9. Host Stand Positions Introduction  \n10. Introduction to Yelp Waitlist  \n11. Host Stand Scenarios  \n12. Phones Training  \nIn-Store Training  \nPM shifts required, excluding Saturday & Sunday – shifts may not be scheduled as a double  \n• Front of House Basics Shift  \no Lectures 1 – 5 must be viewed prior to Front of House Basics shift  \no HAZCOM Communications Program handout signed and training checklist completed  \no FOH Basics Checkl","cbCailt8mT10veFE","https://ap.wps.com/l/cbCailt8mT10veFE","pdf",251223,"English","# Wing Training Overview\n## Required Lecture Viewing and Course Modules\n## In-Store Shift Scheduling Rules\n## Role Sections and Checklists\n## Certification Exams","[{\"question\":\"What must trainees do before starting appetizer or sandwich training?\",\"answer\":\"Trainees must score 100% on the Pre-Appetizer Exam or Pre-Sandwich Exam before being scheduled for the respective training.\"},{\"question\":\"Are there restrictions on shift scheduling during in-store training?\",\"answer\":\"Yes. Shifts must follow specified time windows and may not be scheduled as a double shift.\"},{\"question\":\"How is certification handled for different roles?\",\"answer\":\"Each role includes certification exams after training, including Wing Exam, Appetizer Exam, Sandwich Exam, Cashier Exam, and Host Exam/Server assessments as listed in the overview.\"}]","Wing Training Overview - Training Schedule and Certification Exams | PDF",1790775041]