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It argues that workforce responses must shift toward holistic, wraparound support delivered through coordinated community partnerships. Drawing on research and lessons from public libraries, it explains how Workforce Development Boards can redefine roles, expand community-focused service provision, and ensure access to safe, supportive spaces that address social and emotional fallout.",{"@graph":69,"@context":122},[70,84,105],{"@type":71,"itemListElement":72},"BreadcrumbList",[73,77,79,82],{"item":74,"name":75,"@type":76,"position":8},"https://docshare.wps.com","Home","ListItem",{"item":78,"name":9,"@type":76,"position":14},"https://docshare.wps.com/document/",{"item":80,"name":40,"@type":76,"position":81},"https://docshare.wps.com/document/research-report/",3,{"item":83,"name":65,"@type":76,"position":19},"https://docshare.wps.com/document/wi-fi-strategically-virtual-building-communities-of-care-in-workforce-development-programs-january-2021/584607/",{"url":83,"name":65,"@type":85,"image":86,"author":91,"headline":65,"publisher":94,"fileFormat":97,"inLanguage":63,"description":67,"dateModified":98,"datePublished":99,"encodingFormat":97,"isAccessibleForFree":100,"interactionStatistic":101},"DigitalDocument",{"url":87,"@type":88,"width":89,"height":90},"https://docshare.wps.com/thumbnails/wi-fi-strategically-virtual-building-communities-of-care-in-workforce-development-programs-january-2021/584607.png","ImageObject",300,407,{"name":92,"@type":93},"Damian","Person",{"url":74,"name":95,"@type":96},"DocShare","Organization","application/pdf","2026-10-29","2026-10-15",true,{"@type":102,"interactionType":103,"userInteractionCount":29},"InteractionCounter",{"@type":104},"ViewAction",{"@type":106,"mainEntity":107},"FAQPage",[108,114,118],{"name":109,"@type":110,"acceptedAnswer":111},"Why does the brief emphasize community during the economic recovery?","Question",{"text":112,"@type":113},"It argues that addressing unemployment in the post-COVID context requires coordinated community-wide resources and support, especially to cover social and emotional needs beyond training alone.","Answer",{"name":115,"@type":110,"acceptedAnswer":116},"What is meant by “communities of care” in workforce programs?",{"text":117,"@type":113},"Communities of care refers to using community resources to provide safe, supportive spaces and wraparound services that help job seekers cope with the stresses and fallout of unemployment.",{"name":119,"@type":110,"acceptedAnswer":120},"How should Workforce Development Boards change their roles?",{"text":121,"@type":113},"The brief recommends broadening and redefining their function from aggregating resources to ensuring access to community spaces and community-focused services that support job seekers’ wellbeing.","https://schema.org",{"og:url":83,"og:type":124,"og:title":65,"og:site_name":95,"og:description":67},"article",{"robots":126,"canonical":83},"index,follow",{"doc_id":128,"site_id":62},584607,1792190186,{"code":4,"msg":5,"data":131},{"doc_id":128,"user_id":132,"nickname":92,"user_avatar":133,"doc_module":4,"category_id":39,"category_name":40,"doc_title":65,"doc_description":67,"doc_content":134,"file_id":135,"file_url":136,"file_type":137,"file_size":138,"view_count":29,"is_deleted":4,"is_public":8,"is_downloadable":8,"audit_status":8,"page_count":139,"language":140,"language_code":63,"site_id":62,"html_lang":63,"table_of_contents":141,"faqs":142,"seo_title":143,"seo_description":67,"update_tm":144,"read_time":41,"preview_page_count":4},137451208677,"https://ap-avatar.wpscdn.com/davatar_155a257f0dc6eb9ab79c44ca47cae57d","WI-FI  \nBuilding Communities of Care in Workforce Development Programs  \nJanuary 2021  \nby Liana Volpe and Stephanie Holcomb  \nStrategically Virtual: Building Communities of Care in Workforce Development Programs  \nContents  \nIntroduction 1  \nWhat is Community and Why Does it Matter in the Economic Recovery? 2  \nCommunities of Care 3  \nLessons from Libraries 4  \nCommunity-focused Service Provision 6  \nRedefining the Role of Workforce Development Boards 8  \nConclusion 10  \nAcknowledgments 11  \nAbout the Heldrich Center 11  \nIntroduction  \nThe COVID-19 pandemic has created an economic disaster unlike anything the United States has ever experienced, halting entire industries and creating unprecedented levels of unemployment and economic uncertainty. It has affected workers across all industries and of all educational backgrounds and experience levels. It has accelerated existing challenging work trends, including precarious contract and gig work arrangements, and the concentration of work in low-and high-paying tiers with little work in the middle. The pandemic has also had disproportionate negative effects on people of color, women, and older workers.  \nMillions of workers have been laid off or temporarily and/or indefinitely furloughed. Millions of jobs have disappeared and other jobs will likely be automated to decrease human contact and potential exposure to the virus. According to U.S. Department of Labor data, in March and April 2020, a record 22.2 million jobs were lost due to the COVID-19 pandemic. Recent estimates show that as of December 2020, total non-farm employment was still below its February 2020 level by  \n9.8 million jobs, or 6 .5% . The Labor Force Participation rate, the percentage of the working-age population that is either working or actively looking for work, hit a decade low of 60.2% in April 2020. For additional context, approximately 8.7 million Americans lost their jobs in the course of the 2007 to 2009 Great Recession, further illustrating the severity of the current economic crisis. For all these reasons, it can be expected that many newly unemployed job seekers will become long-term unemployed (six months+ unemployed) and potentially experience cyclical employment if and when they do find reemployment opportunities. The instability of today’s job market makes the pathway to recovery unclear, and it may take years to return to pre-COVID unemployment rates and job openings.  \nTo effectively face the challenges of these times, state and local workforce agencies are having to adapt to new conditions, requiring workforce organizations to take a more holistic approach in order to support the millions of unemployed Americans beyond those eligible for federal programs such as the Workforce Innovation and Opportunity Act. As part of a recent publication by the Roosevelt Institute, researchers examined the effectiveness of training programs in the United States, concluding that programs that offer adult training “alone” do not tend to produce lasting increases in income or reduced inequality. Researchers concluded that successful workforce interventions include the provision of wraparound services, with supports such as coaching, mental health services, referrals to safety net programs, counseling, job search assistance, childcare and  \nHeldrich Center for Workforce Development 1  \nStrategically Virtual: Building Communities of Care in Workforce Development Programs  \ntransportation assistance, and more, typically offered to participants in conjunction with training programs. Provision of holistic wraparound supports to fully address the needs of the job seeker will require community partnership and collaboration. No one state or local agency or organization has the resources or the capacity to adequately serve the numbers of people who are out of work. As such, a coordinated community-wide response is necessary. Further, both unemployment and the stresses of the pandemic and social distancing have far-reachi","cbCaigJzpxXu8NIE","https://ap.wps.com/l/cbCaigJzpxXu8NIE","pdf",634622,12,"English","# Introduction\n## What is Community and Why Does it Matter in the Economic Recovery?\n## Communities of Care\n## Lessons from Libraries\n## Community-focused Service Provision\n## Redefining the Role of Workforce Development Boards\n## Conclusion\n## Acknowledgments\n## About the Heldrich Center","[{\"question\":\"Why does the brief emphasize community during the economic recovery?\",\"answer\":\"It argues that addressing unemployment in the post-COVID context requires coordinated community-wide resources and support, especially to cover social and emotional needs beyond training alone.\"},{\"question\":\"What is meant by “communities of care” in workforce programs?\",\"answer\":\"Communities of care refers to using community resources to provide safe, supportive spaces and wraparound services that help job seekers cope with the stresses and fallout of unemployment.\"},{\"question\":\"How should Workforce Development Boards change their roles?\",\"answer\":\"The brief recommends broadening and redefining their function from aggregating resources to ensuring access to community spaces and community-focused services that support job seekers’ wellbeing.\"}]","WI-FI - Strategically Virtual: Building Communities of Care in Workforce Development Programs - January 2021 | PDF",1792051576]