[{"data":1,"prerenderedAt":-1},["ShallowReactive",2],{"detail-sidebar-cat-0-en-105":3,"doc-seo-323530-105":59,"doc-detail-323530-en":131},{"code":4,"msg":5,"data":6},0,"success",[7,13,18,23,28,33,38,43,48,51,55],{"id":8,"doc_module":4,"doc_module_name":9,"category_name":10,"show_sort_weight":11,"slug":12},1,"Document","Story & Novel",90,"story-novel",{"id":14,"doc_module":4,"doc_module_name":9,"category_name":15,"show_sort_weight":16,"slug":17},2,"Literature",80,"literature",{"id":19,"doc_module":4,"doc_module_name":9,"category_name":20,"show_sort_weight":21,"slug":22},4,"Exam",70,"exam",{"id":24,"doc_module":4,"doc_module_name":9,"category_name":25,"show_sort_weight":26,"slug":27},5,"Comic",60,"comic",{"id":29,"doc_module":4,"doc_module_name":9,"category_name":30,"show_sort_weight":31,"slug":32},6,"Technology",50,"technology",{"id":34,"doc_module":4,"doc_module_name":9,"category_name":35,"show_sort_weight":36,"slug":37},7,"Healthcare",40,"healthcare",{"id":39,"doc_module":4,"doc_module_name":9,"category_name":40,"show_sort_weight":41,"slug":42},8,"Research & Report",30,"research-report",{"id":44,"doc_module":4,"doc_module_name":9,"category_name":45,"show_sort_weight":46,"slug":47},9,"Religion & Spirituality",20,"religion-spirituality",{"id":46,"doc_module":4,"doc_module_name":9,"category_name":49,"show_sort_weight":46,"slug":50},"World Cup","world-cup",{"id":52,"doc_module":4,"doc_module_name":9,"category_name":53,"show_sort_weight":52,"slug":54},10,"Lifestyle","lifestyle",{"id":56,"doc_module":4,"doc_module_name":9,"category_name":57,"show_sort_weight":24,"slug":58},19,"General","general",{"code":4,"msg":60,"data":61},"ok",{"site_id":62,"language":63,"slug":64,"title":65,"keywords":66,"description":67,"schema_data":68,"social_meta":124,"head_meta":126,"extra_data":128,"updated_unix":130},105,"en","what-we-do-community-housing-regulatory-authority","What we do - Community Housing Regulatory Authority","","Community Housing Regulatory Authority information describes how CHRA supports government assurance that registered community housing providers are well governed, remain viable, and deliver appropriate housing services. It outlines statutory functions to register providers through eligibility assessment and performance capability, to monitor ongoing compliance and require information, and to intervene via risk identification, advice on performance failure, complaint investigation, and possible suspension or revocation. The scope limits CHRA from tenancy disputes, while noting it can investigate certain breaches when complaints also reflect eligibility or performance failures.",{"@graph":69,"@context":123},[70,84,106],{"@type":71,"itemListElement":72},"BreadcrumbList",[73,77,79,82],{"item":74,"name":75,"@type":76,"position":8},"https://docshare.wps.com","Home","ListItem",{"item":78,"name":9,"@type":76,"position":14},"https://docshare.wps.com/document/",{"item":80,"name":40,"@type":76,"position":81},"https://docshare.wps.com/document/research-report/",3,{"item":83,"name":65,"@type":76,"position":19},"https://docshare.wps.com/document/what-we-do-community-housing-regulatory-authority/323530/",{"url":83,"name":65,"@type":85,"image":86,"author":91,"headline":65,"publisher":94,"fileFormat":97,"inLanguage":63,"description":67,"dateModified":98,"datePublished":99,"encodingFormat":97,"isAccessibleForFree":100,"interactionStatistic":101},"DigitalDocument",{"url":87,"@type":88,"width":89,"height":90},"https://docshare.wps.com/thumbnails/what-we-do-community-housing-regulatory-authority/323530.png","ImageObject",300,407,{"name":92,"@type":93},"Caleb Sterling","Person",{"url":74,"name":95,"@type":96},"DocShare","Organization","application/pdf","2026-10-30","2026-09-21",true,{"@type":102,"interactionType":103,"userInteractionCount":105},"InteractionCounter",{"@type":104},"ViewAction",12,{"@type":107,"mainEntity":108},"FAQPage",[109,115,119],{"name":110,"@type":111,"acceptedAnswer":112},"What does CHRA aim to assure to the Government?","Question",{"text":113,"@type":114},"CHRA provides assurance that registered community housing providers are well governed, remain viable, and deliver appropriate housing services to their client group.","Answer",{"name":116,"@type":111,"acceptedAnswer":117},"How does CHRA register community housing providers?",{"text":118,"@type":114},"CHRA registers providers that meet prescribed eligibility criteria and demonstrate capacity to meet the Performance Standards.",{"name":120,"@type":111,"acceptedAnswer":121},"What kinds of issues are outside CHRA’s scope?",{"text":122,"@type":114},"Disputes between landlords and tenants and matters related to the tenancy itself are outside CHRA’s scope, including complaint hearing and intervention powers under the Residential Tenancies Act 1986.","https://schema.org",{"og:url":83,"og:type":125,"og:title":65,"og:site_name":95,"og:description":67},"article",{"robots":127,"canonical":83},"index,follow",{"doc_id":129,"site_id":62},323530,1790164369,{"code":4,"msg":5,"data":132},{"doc_id":129,"user_id":133,"nickname":92,"user_avatar":134,"doc_module":4,"category_id":39,"category_name":40,"doc_title":65,"doc_description":67,"doc_content":135,"file_id":136,"file_url":137,"file_type":138,"file_size":139,"view_count":105,"is_deleted":4,"is_public":8,"is_downloadable":8,"audit_status":8,"page_count":24,"language":140,"language_code":63,"site_id":62,"html_lang":63,"table_of_contents":141,"faqs":142,"seo_title":143,"seo_description":67,"update_tm":144,"read_time":145,"preview_page_count":4},962084925290,"https://ap-avatar.wpscdn.com/davatar_085a072bc5b1113ac321206ff7593b45","I want to apply for registration  \n  How to apply  \n  Eligibility criteria and exclusions  \n Assessing your application  \n Conflicts of interest  \n I'm a registered CHP  \n Annual reporting  \n  Disclosure reporting  \n Change reporting  \n Suspension and revocation of registration  \n About CHRA  \n  What we do  \n  Performance Standards and Guidelines  \n The CHRA register  \n  Disputes , complaints and appeals  \nI want to apply for registration  \n  I want to apply for registration  \n  How to apply  \n  Eligibility criteria and exclusions  \n Assessing your application  \n Conflicts of interest  \n I'm a registered CHP  \n I'm a registered CHP  \n Annual reporting  \n  Disclosure reporting  \n Change reporting  \n Suspension and revocation of registration  \n About CHRA  \n About CHRA  \n  What we do  \n  Performance Standards and Guidelines  \n The CHRA register  \n  Disputes , complaints and appeals  \n I want to apply for registration  \n  How to apply  \n  Eligibility criteria and exclusions  \n Assessing your application  \n Conflicts of interest  \nWhat we do | Community Housing Regulatory Authority 1  \n I'm a registered CHP  \n Annual reporting  \n  Disclosure reporting  \n Change reporting  \n Suspension and revocation of registration  \n About CHRA  \n  What we do  \n  Performance Standards and Guidelines  \n The CHRA register  \n  Disputes , complaints and appeals  \n1. Home  \n2. About CHRA  \n3. What we do What we do  \nWe provide an assurance to Government that registered community housing providers (CHPs) are well governed , remain viable , and deliver appropriate housing services to their client group.  \nOur statutory functions include:  \nTo register  \nEngaging with CHPs who wish to provide quality housing supply for those in need by:  \n Assessing CHPs who meet the prescribed eligibility criteria.  \n Registering CHPs who meet the eligibility criteria and who demonstrate the capacity to meet the Performance Standards.  \n Maintaining an up to date register of registered CHPs which is accessible to CHPs , tenants and the public.  \nTo monitor  \nAssessing CHP's ability to maintain registration by:  \n Monitoring ongoing compliance by registered CHPs with the eligibility criteria and the Performance Standards.  \n Requiring information from CHPs , to supplement reporting or at any other time , to carry out the Community Housing Regulatory Authority's (CHRA's) statutory functions – such as investigating complaints.  \nTo intervene  \nEngaging with CHPs to identify potential risks in maintaining high standards of ongoing service delivery by:  \nWhat we do | Community Housing Regulatory Authority 2  \n Ensuring ongoing compliance by registered CHPs with the eligibility criteria and Performance Standards  \n Providing advice in identification of performance failure  \n Investigating complaints involving registered CHPs and  \n Suspending or revoking registration when a CHP no longer meets the eligibility criteria or is failing to meet one or more of the Performance Standards.  \nMatters outside the scope of our functions and powers  \nDisputes between landlords and tenants and other issues relating to the tenancy itself are outside CHRA ’s scope of work. Complaint hearing and intervention powers under the Residential Tenancies Act 1986 , such as relating to landlord and tenant disputes and tenancy protection , are outside the scope of CHRA ’s work. Statutory powers relating to CHPs under other legislation , such as the Charities Act 2005 , and the Building Act 2004 , are also outside CHRA ’s scope.  \nHowever, we can investigate complaints that breach other Acts if the substance of the complaint also amounts to a failure to meet the eligibility criteria or Performance Standards. CHRA will record any such incidents as they are reported and monitor registered CHPs to ensure that they are performing to the prescribed standards.  \nOur operating principles  \nThe principles that CHRA applies when assessing CHP ’s for registration and ongoing compliance with the Performance Standa","cbCaivM4NbxMQhn5","https://ap.wps.com/l/cbCaivM4NbxMQhn5","pdf",60189,"English","# What we do\n## What we do | Community Housing Regulatory Authority 1\n## What we do | Community Housing Regulatory Authority 2\n## What we do | Community Housing Regulatory Authority 3\n# Matters outside the scope of our functions and powers\n# Our operating principles","[{\"question\":\"What does CHRA aim to assure to the Government?\",\"answer\":\"CHRA provides assurance that registered community housing providers are well governed, remain viable, and deliver appropriate housing services to their client group.\"},{\"question\":\"How does CHRA register community housing providers?\",\"answer\":\"CHRA registers providers that meet prescribed eligibility criteria and demonstrate capacity to meet the Performance Standards.\"},{\"question\":\"What kinds of issues are outside CHRA’s scope?\",\"answer\":\"Disputes between landlords and tenants and matters related to the tenancy itself are outside CHRA’s scope, including complaint hearing and intervention powers under the Residential Tenancies Act 1986.\"}]","What we do - Community Housing Regulatory Authority | PDF",1789965461,13]