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The guide outlines arrival and pre-arrival procedures, including face-covering guidance, parking options, check-in steps with physical distancing, and detailed housekeeping and cleanliness protocols. It also covers accommodations essentials such as an in-room care package and provides dining, spa, salon, training, fitness center, pool, and WiFi instructions for a safer, comfortable stay.",{"@graph":69,"@context":122},[70,84,105],{"@type":71,"itemListElement":72},"BreadcrumbList",[73,77,79,82],{"item":74,"name":75,"@type":76,"position":8},"https://docshare.wps.com","Home","ListItem",{"item":78,"name":9,"@type":76,"position":14},"https://docshare.wps.com/document/",{"item":80,"name":35,"@type":76,"position":81},"https://docshare.wps.com/document/healthcare/",3,{"item":83,"name":65,"@type":76,"position":19},"https://docshare.wps.com/document/welcome-to-your-sanctuary-pre-arrival-arrival/512219/",{"url":83,"name":65,"@type":85,"image":86,"author":91,"headline":65,"publisher":94,"fileFormat":97,"inLanguage":63,"description":67,"dateModified":98,"datePublished":99,"encodingFormat":97,"isAccessibleForFree":100,"interactionStatistic":101},"DigitalDocument",{"url":87,"@type":88,"width":89,"height":90},"https://docshare.wps.com/thumbnails/welcome-to-your-sanctuary-pre-arrival-arrival/512219.png","ImageObject",300,407,{"name":92,"@type":93},"Miles","Person",{"url":74,"name":95,"@type":96},"DocShare","Organization","application/pdf","2026-11-06","2026-10-06",true,{"@type":102,"interactionType":103,"userInteractionCount":24},"InteractionCounter",{"@type":104},"ViewAction",{"@type":106,"mainEntity":107},"FAQPage",[108,114,118],{"name":109,"@type":110,"acceptedAnswer":111},"What safety and wellbeing measures are highlighted for guests?","Question",{"text":112,"@type":113},"Safety and wellbeing are presented as the highest priority, with careful COVID-19 protocols in place and enhanced cleaning and hygiene procedures throughout the stay.","Answer",{"name":115,"@type":110,"acceptedAnswer":116},"Do guests need to wear face masks when visiting businesses?",{"text":117,"@type":113},"Face coverings are stated as not required in accordance with South Carolina and the City of Charleston, but guests are asked to inquire with individual businesses about their own safety guidelines.",{"name":119,"@type":110,"acceptedAnswer":120},"How does housekeeping work, and can daily cleaning be opted out?",{"text":121,"@type":113},"Guest rooms are serviced daily with heightened cleaning and disinfecting awareness. Daily cleaning can be opted out by leaving a Do Not Disturb sign outside the door.","https://schema.org",{"og:url":83,"og:type":124,"og:title":65,"og:site_name":95,"og:description":67},"article",{"robots":126,"canonical":83},"index,follow",{"doc_id":128,"site_id":62},512219,1792177829,{"code":4,"msg":5,"data":131},{"doc_id":128,"user_id":132,"nickname":92,"user_avatar":133,"doc_module":4,"category_id":34,"category_name":35,"doc_title":65,"doc_description":67,"doc_content":134,"file_id":135,"file_url":136,"file_type":137,"file_size":138,"view_count":24,"is_deleted":4,"is_public":8,"is_downloadable":8,"audit_status":8,"page_count":19,"language":139,"language_code":63,"site_id":62,"html_lang":63,"table_of_contents":140,"faqs":141,"seo_title":142,"seo_description":67,"update_tm":143,"read_time":52,"preview_page_count":4},13056703019404,"https://ap-avatar.wpscdn.com/davatar_29158cc5080c5b710cf443261637dec0","WELCOME TO YOUR SANCTUARY  \n01 WELCOME TO YOUR SANCTUARY  \nWe’re delighted to have you at Charleston Place and warmly welcome you to our iconic retreat in historic downtown Charleston.  \nIn light of the COVID-19 pandemic, we wish to reassure you that your safety and wellbeing are our highest priority. We have put careful protocols in place, ensuring you can continue to enjoy the pleasures of our hideaway with confidence.  \nDiscover – or rediscover – the crown jewel of the South. Stay on site to enjoy spa treatments, shopping, and dining from inspired menus. Or head out to explore historical sites, stroll cobblestone streets, soak up the breezy views of waterfront parks, and feast on Southern cuisine.  \nExplore the wonderful world of Belmond via our new on-property app. Available in the app stores by searching “Belmond” or scanning the QR code below with your phone’s camera, you’ll find relevant information on the hotel and its offerings. View our restaurant menus, peruse the spa brochure, request specific services or items and even chat with our team. Of course, we are always available by phone, as well, by calling ext. 7000.  \nWe’ve outlined the main procedures regarding your stay below. For more information on Bel mond’s commitment to safe travel, please see [https://www.bel mond.com/legal/coronavirus](https://www.bel mond.com/legal/coronavirus).  \nThankyou for choosing to stay with us, and please do not hesitate to reach out if we can do anything to enhance your experience.  \nKind regards,  \nRobert Megargle Managing Director  \n02 PRE-ARRIVAL & ARRIVAL  \nFACE MASKS  \nIn accordance with the state of South Carolina and the City of Charleston, face coverings are not required. Please inquire with any individual business you may visit on their safety guidelines.  \nPARKING  \nValet parking is offered for your convenience. If you prefer to self-park, you may drop off your bags at the main entrance and a bellman will assist you. Self-parking is available in the adjacent parking garage on Hasell Street.  \nCHECK-IN  \nPlease check-in at the Front Desk, and we ask that you please be mindful of physical distancing.  \n03 ACCOMMODATIONS  \nCLEANLINESS  \nAs you would expect, we remain uncompromising in our approach to cleanliness. We have collaborated with leading health and hygiene authorities to ensure our guests, employees, and community are protected. Enhanced protocols have been implemented, which will be constantly reviewed to guarantee our evenhigher standards are upheld.  \nIN-ROOM CARE PACKAGE  \nIn your room, you’ll find a selection of products provided – hand sanitizer, hand lotion, and surface disinfectant – for use during your stay. Feel free to take them home with you.  \nHOUSEKEEPING  \nAll guest rooms will be serviced daily with the heightened awareness of cleaning and disinfecting to ensure your safety. If you would like to opt-out of daily cleaning services, please leave your Do Not Disturb sign on the outside of your door.  \n04 WINING & DINING  \nRESTAURANTS  \nOur restaurants and outdoor terraces have been spaced for physical distancing. You can browse our breakfast, lunch, and dinner menus on the Belmond app from your smartphone.  \nThoroughbred Club: Open Sun-Thurs 11am-11pm; Fri-Sat 11am-12 midnight; food service daily 12 noon  \nMeeting at Market: Sun-Thu 12 noon-11pm; Fri-Sat 11am-12 midnight  \nClocktower Terrace: Open Fri-Sun 12 noon-7:30pm  \nThe Palmetto Cafe: Open daily 7am-11am (Breakfast); 12 noon-3pm (Lunch) | Phone: 843 722 4900 or ext. 7951  \nCharleston Grill: Wed-Sun 6pm-9:30pm (Bar 5pm) | Phone: 843 577 4522 or ext. 7133  \nCommunity Perk: Open daily 6am-1pm  \nGUEST ROOM DINING  \nOur Guest Room Dining menu allows you to savor specialties in the comfort of your room. You can find menu items on the in-room menu or on the Belmond app from your smartphone. Breakfast may be ordered by calling or by selecting your items on the in-room menu and placing it on your guest room door. Breakfast daily 6am-11:30am, Day Menu Sun-Th","cbCaisDIElpoEynC","https://ap.wps.com/l/cbCaisDIElpoEynC","pdf",1634913,"English","# 01 WELCOME TO YOUR SANCTUARY\n# 02 PRE-ARRIVAL & ARRIVAL\n## FACE MASKS\n## PARKING\n## CHECK-IN\n# 03 ACCOMMODATIONS\n## CLEANLINESS\n## IN-ROOM CARE PACKAGE\n## HOUSEKEEPING\n# 04 WINING & DINING\n## RESTAURANTS\n## GUEST ROOM DINING\n## PICNIC MENU\n# 05 WELLBEING\n## SPA\n## SALON\n## PRIVATE TRAINING\n## FITNESS CENTER\n## POOL\n# 06 DISCOVER MORE\n## WIFI","[{\"question\":\"What safety and wellbeing measures are highlighted for guests?\",\"answer\":\"Safety and wellbeing are presented as the highest priority, with careful COVID-19 protocols in place and enhanced cleaning and hygiene procedures throughout the stay.\"},{\"question\":\"Do guests need to wear face masks when visiting businesses?\",\"answer\":\"Face coverings are stated as not required in accordance with South Carolina and the City of Charleston, but guests are asked to inquire with individual businesses about their own safety guidelines.\"},{\"question\":\"How does housekeeping work, and can daily cleaning be opted out?\",\"answer\":\"Guest rooms are serviced daily with heightened cleaning and disinfecting awareness. Daily cleaning can be opted out by leaving a Do Not Disturb sign outside the door.\"}]","Welcome to Your Sanctuary - Pre-Arrival & Arrival | PDF",1791266996]