[{"data":1,"prerenderedAt":-1},["ShallowReactive",2],{"detail-sidebar-cat-0-en-105":3,"doc-seo-298723-105":59,"doc-detail-298723-en":130},{"code":4,"msg":5,"data":6},0,"success",[7,13,18,23,28,33,38,43,48,51,55],{"id":8,"doc_module":4,"doc_module_name":9,"category_name":10,"show_sort_weight":11,"slug":12},1,"Document","Story & Novel",90,"story-novel",{"id":14,"doc_module":4,"doc_module_name":9,"category_name":15,"show_sort_weight":16,"slug":17},2,"Literature",80,"literature",{"id":19,"doc_module":4,"doc_module_name":9,"category_name":20,"show_sort_weight":21,"slug":22},4,"Exam",70,"exam",{"id":24,"doc_module":4,"doc_module_name":9,"category_name":25,"show_sort_weight":26,"slug":27},5,"Comic",60,"comic",{"id":29,"doc_module":4,"doc_module_name":9,"category_name":30,"show_sort_weight":31,"slug":32},6,"Technology",50,"technology",{"id":34,"doc_module":4,"doc_module_name":9,"category_name":35,"show_sort_weight":36,"slug":37},7,"Healthcare",40,"healthcare",{"id":39,"doc_module":4,"doc_module_name":9,"category_name":40,"show_sort_weight":41,"slug":42},8,"Research & Report",30,"research-report",{"id":44,"doc_module":4,"doc_module_name":9,"category_name":45,"show_sort_weight":46,"slug":47},9,"Religion & Spirituality",20,"religion-spirituality",{"id":46,"doc_module":4,"doc_module_name":9,"category_name":49,"show_sort_weight":46,"slug":50},"World Cup","world-cup",{"id":52,"doc_module":4,"doc_module_name":9,"category_name":53,"show_sort_weight":52,"slug":54},10,"Lifestyle","lifestyle",{"id":56,"doc_module":4,"doc_module_name":9,"category_name":57,"show_sort_weight":24,"slug":58},19,"General","general",{"code":4,"msg":60,"data":61},"ok",{"site_id":62,"language":63,"slug":64,"title":65,"keywords":66,"description":67,"schema_data":68,"social_meta":123,"head_meta":125,"extra_data":127,"updated_unix":129},105,"en","volunteer-driver-program-toolkit-how-to-use","Volunteer Driver Program Toolkit - How to Use","","Volunteer Driver Program Toolkit provides practical guidance for creating, operating, and managing volunteer driver programs that support eligible riders. It covers program foundations and risk management, including insurance needs, policies and procedures, funding, and managing services across borders. The toolkit also details rider-focused information such as eligibility, communication, children considerations, surveys, and grievances, along with pool management, training, daily operations, records, and performance metrics, reinforced by case studies and methodologies.",{"@graph":69,"@context":122},[70,84,105],{"@type":71,"itemListElement":72},"BreadcrumbList",[73,77,79,82],{"item":74,"name":75,"@type":76,"position":8},"https://docshare.wps.com","Home","ListItem",{"item":78,"name":9,"@type":76,"position":14},"https://docshare.wps.com/document/",{"item":80,"name":40,"@type":76,"position":81},"https://docshare.wps.com/document/research-report/",3,{"item":83,"name":65,"@type":76,"position":19},"https://docshare.wps.com/document/volunteer-driver-program-toolkit-how-to-use/298723/",{"url":83,"name":65,"@type":85,"image":86,"author":91,"headline":65,"publisher":94,"fileFormat":97,"inLanguage":63,"description":67,"dateModified":98,"datePublished":99,"encodingFormat":97,"isAccessibleForFree":100,"interactionStatistic":101},"DigitalDocument",{"url":87,"@type":88,"width":89,"height":90},"https://docshare.wps.com/thumbnails/volunteer-driver-program-toolkit-how-to-use/298723.png","ImageObject",300,407,{"name":92,"@type":93},"supergirl","Person",{"url":74,"name":95,"@type":96},"DocShare","Organization","application/pdf","2026-10-19","2026-09-18",true,{"@type":102,"interactionType":103,"userInteractionCount":39},"InteractionCounter",{"@type":104},"ViewAction",{"@type":106,"mainEntity":107},"FAQPage",[108,114,118],{"name":109,"@type":110,"acceptedAnswer":111},"What does the toolkit cover about setting up a volunteer driver program?","Question",{"text":112,"@type":113},"It explains how to establish volunteer driver programs, including sponsoring organizations, policies and procedures, funding, subcontracted services, and how to operate across borders. It also highlights community relations and provides guidance on insurance and risk management.","Answer",{"name":115,"@type":110,"acceptedAnswer":116},"What rider-related topics are addressed?",{"text":117,"@type":113},"The toolkit covers rider eligibility, communication with riders, children considerations, rider surveys, and rider grievances. It also outlines related section resources to support implementation.",{"name":119,"@type":110,"acceptedAnswer":120},"How should volunteer driver programs manage daily operations and safety?",{"text":121,"@type":113},"It provides guidance on scheduling, vehicles and maintenance, trip plans, and procedures for inclement weather. It also addresses incidents, accidents, and collisions, along with the program records needed to support operations and performance tracking.","https://schema.org",{"og:url":83,"og:type":124,"og:title":65,"og:site_name":95,"og:description":67},"article",{"robots":126,"canonical":83},"index,follow",{"doc_id":128,"site_id":62},298723,1789763835,{"code":4,"msg":5,"data":131},{"doc_id":128,"user_id":132,"nickname":92,"user_avatar":133,"doc_module":4,"category_id":39,"category_name":40,"doc_title":65,"doc_description":67,"doc_content":134,"file_id":135,"file_url":136,"file_type":137,"file_size":138,"view_count":39,"is_deleted":4,"is_public":8,"is_downloadable":8,"audit_status":8,"page_count":139,"language":140,"language_code":63,"site_id":62,"html_lang":63,"table_of_contents":141,"faqs":142,"seo_title":143,"seo_description":67,"update_tm":129,"read_time":144,"preview_page_count":4},962088121634,"https://ap-avatar.wpscdn.com/davatar_9964176cb1d06d4a9deccf72a44ae3dc","# Volunteer Driver Program\n\nToolkit  \nPrepared for NationalRTAP  \nPrepared by KFHGroup, Inc.  \nFebruary 2026  \nTable of Contents  \nVolunteer Driver Program Toolkit ..................................................................................... i  \nTable of Contents .................................................................................................................. ii  \nWelcome.................................................................................................................................. 1  \nAcknowledgements ........................................................................................................... 2  \nHow to Use This Toolkit ................................................................................................. 3  \nSection 2 – Volunteer Driver Programs ............................................................................. 9  \nVolunteer Driver Programs and Sponsoring Organizations..................................... 11  \nLimiting Financial Exposure Related to Risk.............................................................. 14  \nWhat Type of Insurance is Needed?............................................................................. 18  \nRisk Management ............................................................................................................ 20  \nThe Importance of Community Relations.................................................................... 22  \nPolicies and Procedures .................................................................................................. 29  \nFunding ............................................................................................................................. 39  \nSubcontracted Services ................................................................................................... 40  \nOperating Across Borders.............................................................................................. 40  \nAdditional Reading on Other Types of Volunteer Driver Programs ...................... 42  \nSection Resources............................................................................................................ 42  \nSection 3 – Important Information About Riders .......................................................... 45  \nRider Eligibility ................................................................................................................ 46  \nCommunication with Riders .......................................................................................... 48  \nChildren............................................................................................................................. 51  \nRider Surveys.................................................................................................................... 54  \nRider Grievances ............................................................................................................. 54  \nSection Resources............................................................................................................ 55  \nSection 4 – Establishing and Managing a Volunteer Driver Pool ................................ 56  \nVolunteer Drivers............................................................................................................ 58  \nDriver Duties ................................................................................................................... 62  \nDriver Performance ........................................................................................................ 64  \nDriver Conduct................................................................................................................ 68  \nTraining Volunteer Drivers............................................................................................ 70  \nSection Resources............................................................................................................ 76","cbCaikHvZAUEGz22","https://ap.wps.com/l/cbCaikHvZAUEGz22","pdf",26881587,334,"English","# Welcome\n# Acknowledgements\n# How to Use This Toolkit\n# Volunteer Driver Programs and Sponsoring Organizations\n# Limiting Financial Exposure Related to Risk\n# What Type of Insurance is Needed?\n# Risk Management\n# The Importance of Community Relations\n# Policies and Procedures\n# Funding\n# Subcontracted Services\n# Operating Across Borders\n# Additional Reading on Other Types of Volunteer Driver Programs\n# Section Resources\n# Rider Eligibility\n# Communication with Riders\n# Children\n# Rider Surveys\n# Rider Grievances\n# Section Resources\n# Establishing and Managing a Volunteer Driver Pool\n# Volunteer Drivers\n# Driver Duties\n# Driver Performance\n# Driver Conduct\n# Training Volunteer Drivers\n# Section Resources\n# Day-to-Day Operations\n# Scheduling\n# Vehicles, Equipment, and Maintenance\n# Trip Plans\n# Inclement Weather\n# Incidents, Accidents, and Collisions\n# Section Resources\n# Program Records\n# What Driver Records Should Be Maintained?\n# How About Vehicle Records?\n# What Records should be Kept on Riders?\n# Performance Metrics\n# Section Resources\n# Case Studies and Methodologies\n# Individual Case Studies","[{\"question\":\"What does the toolkit cover about setting up a volunteer driver program?\",\"answer\":\"It explains how to establish volunteer driver programs, including sponsoring organizations, policies and procedures, funding, subcontracted services, and how to operate across borders. It also highlights community relations and provides guidance on insurance and risk management.\"},{\"question\":\"What rider-related topics are addressed?\",\"answer\":\"The toolkit covers rider eligibility, communication with riders, children considerations, rider surveys, and rider grievances. It also outlines related section resources to support implementation.\"},{\"question\":\"How should volunteer driver programs manage daily operations and safety?\",\"answer\":\"It provides guidance on scheduling, vehicles and maintenance, trip plans, and procedures for inclement weather. It also addresses incidents, accidents, and collisions, along with the program records needed to support operations and performance tracking.\"}]","Volunteer Driver Program Toolkit - How to Use | PDF",842]